Trusted Agent profile · Windsor and Maidenhead
Verified
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
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Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
TrustpilotProspects has managed my property for…
Prospects has managed my property for over 10 years. Nicola is a fabulous property manager and has managed my property for years
Hello Heena, Thank you for the lovely 5 star review. We look forward to many more years of providing great service to you. Kind regards
5/5
GoogleWe want to thank Lloyd, Angus, Jack and Matthew at Prospect Maidenhead. We rented our property in Cox Green and the process was Smooth. The team were very professional from the beginning and found us the tenant. Would highly recommend!
Hello Rajesh, thank you for the amazing 5 star review for the maidenhead lettings team. We … More
5/5
TrustpilotProfessionalism
Prospect looked after us with our rental for the last year and a half with professionalism, helpfulness and care, especially Nikki who was always on hand if we had any problems and concerns.
Hello Mrs Norden, Thank you for the lovely review for Nikki, we appreciate the 5 stars. Kind regards
5/5
TrustpilotExcellent Service
I have been dealing with Prospect for many years and with Kodie Brooks since 2021. Kodie is always friendly, courteous and professional. She is extremely knowledgeable and her efficiency means that she always responds to requests or queries within a quick timeframe. I therefore wouldn’t hesitate to recommend Kodie to manage your rental property.
5/5
TrustpilotNikki Gardner has been my main contact…
Nikki Gardner has been my main contact at Prospect and she has always made any queries I have had easier. I have found her to be friendly, helpful and knowledgeable over several years, so has always been a pleasure. Well worth 5 stars.
5/5
TrustpilotI am happy to share my experience last…
I am happy to share my experience last year when I rented the property I am currently living in. Everything was possible under the proper guidance of the property manager Nancy Suri Marla, who maintained efficient communication between Prospect agency, landlord and us.
5/5
TrustpilotNikki Gardner
Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.
5/5
TrustpilotNancy has been great
Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.
Hello Arie, Thank you for the 5 star review for Nancy! :) Kind regards
5/5
TrustpilotShout out to Charlotte Morgan for…
Shout out to Charlotte Morgan for guiding me through my recent house rental experience and clearly handling the pre‑agreement, tenancy agreement, and all reference checks. Thanks to her support, everything went smoothly and on time, and I’d happily work with Charlotte again.
5/5
TrustpilotWe have only been with Nikki Gardener…
We have only been with Nikki Gardener for 11 month a difficult situation has happened. Options were suggested and we made our decision. I feel confident it’s been left in Nikki’s hand to resolved the issue with minimal stress. For everyone concerned
5/5
TrustpilotBeth murphy is lovely she made sure to…
Beth murphy is lovely she made sure to keep us updated and push things along when things were going slower and very helpful. also the lady who showed us round the flats was lovely too because we didn’t have a car at that point and she kindly drove us round. the only thing i’d say is don’t use the conveyancers they reccomend.. super expensive
Hello Alex, Thank you for the great feedback for Beth in our Wokingham Sales team. We really appreciate the 5 stars! Kind regards
5/5
GoogleI can’t recommend Angus Wilde enough. I have a portfolio of properties which I always list with him. He is knowledgeable, commercial and understands my needs. I trust his judgment and I like him as a person. If you are looking to rent out a property or rent a property my advice would be to give Angus a call!
5/5
TrustpilotBest ever property manager
I have been working with Emily from the Maidenhead branch for over a year now who manages my property. She is phenomenal in getting issues solved and even saved me £7,000 on a repair that was not needed from her own investigation! Could not have had a better experience with a property manager whilst I have been living abroad.
Hello Omer, Thank you for the great review for Emily in Maidenhead! We really appreciate the great feedback! Many thanks
5/5
TrustpilotProfessional helpful and went out of way
Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession Simon
5/5
GoogleI have been a client with Maidnehead Lettings for over 5 years and they have been expectational. They have always delivered the very best customer service and the friendliest tenants. My wife and I are very happy with the team and would highly recommend to any landlord considering their services.
Thank you for your wonderful review Peter, and for trusting the Maidenhead lettings team over the past five years. We’re delighted to hear you and your wife have been so happy with the service you've received. Your recommendation means a great deal to us, and we look forward to continuing to support you for many years to come.
5/5
TrustpilotFantastic property manager
Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.
Hello Zoe, Thank you for the lovely review for Nikki. We really appreciate the great feedback. Kind regards
5/5
TrustpilotSkyla was great when booking in house…
Skyla was great when booking in house viewings she ensured all of the houses I wanted to view were grouped together in the same area and around the same time which made it a lot better for me to travel into. Instead of going back and forth to Camberley. Thanks Skyla!
5/5
TrustpilotNancy in Lettings is always helpful and…
Nancy in Lettings is always helpful and efficiënt. Im very happy with her work xx
Hello Rhiannon, Thank you for the lovely review for Nancy. We really appreciate the 5 stars. Kind regards
5/5
GoogleI have had a very positive experience buying a property through Prospect. The process was very smooth and they offered help at every stage. Especially, thank you to Max who was incredibly friendly, helpful and provided thorough communication throughout the process.
Thank you Ella for leaving this 5-Star review for our sales team in Maidenhead and the positive feedback for Max. We're glad that enjoyed a positive experience when buying your new home and hope you enjoyed making happy memories in it. … More
5/5
TrustpilotDemi has been brilliant
Demi has been brilliant as a Sales Progressor. She’s organised, proactive, and always on top of everything. Her communication is great. She keeps everyone updated and handles any issues quickly and professionally. She really helps keep things moving smoothly and takes the stress out of the process. I’d highly recommend her
1/5
GoogleWorst company ever. They were so rude when i left a property, was never late on rent. Stopped answering phone calls, no replies over email. Now they don’t want to release my deposit, owner says the property manager will sort it out. Worst ever estate agency.
Thank you for taking the time to leave your feedback. We're sorry to hear that you're disappointed with your experience and that our communication fell short of your expectations. If you're happy to do so, please email me directly at lloyd.richardson@prospect.co.uk so I can look into this matter further. Thank you.
5/5
TrustpilotVery professional
Very professional, very reliable I would highly recommend to anybody buying a property thanks Mike.
Hello Paul, Thank you for the 5 star review! We really appreciate it. kind regards
5/5
TrustpilotNikki is always helpful
Nikki is always helpful! Thank you!
Good morning, Thank you for the 5 star review for Nikki! Kind regards
5/5
GoogleWe were tenants in a property managed by Samantha of Prospect Maidenhead. From the very outset she was helpful, professional and provided much needed guidance to first time renters in the UK. Working with her and the broader team was always a pleasure.
Hello Lyle, Thank you for the great 5 star review for Samantha in our property management team. We really appreciate hearing about the wonderful service you were provided with. Many thanks
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