Prospect Maidenhead reviews in Windsor and Maidenhead

★★★★★ 4/5

Trustpilot

A good agency for your house sale

I have used Prospect a few times for house sales. For the most recent one the process was straightforward, and they supported well, finding a new buyer very quickly after one pulled out. However I think the most credit goes to the agency they use for sales progression, as my contact at Complete ASAP was fantastic. The only downside I found of using Prospect this time was that I dealt with 3 different people during 4 months of the sale, whereas previously I have had one continuous point of contact. I also found some frustration with lack of communication between office and viewings staff so information wasn't shared as smoothly as it could have been. Overall however I would likely use Prospect again as the experience was largely positive.

Claire · 14 April 2026

★★★★★ 5/5

Trustpilot

I feel I am a valued "client" Landlord

I couldn’t speak more highly of Emily Cross and must thank her publicly for always responding rapidly to any concerns that arise with my property. Not only does she take action immediately, but she also follows up and helps me find the best solution to any situation. Thank you so much, Emily!

DAB · 5 March 2026

★★★★★ 5/5

Trustpilot

Prospect

Prospect, especially Beth, made the sale of my flat and purchase of our new property as stress free as possible. She was always free to answer any questions and explain the process to us! She was fab, would highly recommend!

Jess · 28 January 2026

★★★★★ 5/5

Google

This is a first class agency with highly professional and efficient service and advice provided by Ashleigh Ackerman and all the staff. Best in the area. Highly recommended. Tom

Tom · 18 August 2026

★★★★★ 5/5

Trustpilot

Prospects has always been proactive and…

Prospects has always been proactive and helpful whenever we have moved with them. The property management team are responsive and have an efficient system for reporting issues and getting things resolved quickly. Joanne Kay has been great.

Rebecca · 20 February 2026

★★★★★ 5/5

Google

Had pleasure of working with Angus from Maidenhead office on numerous occasions and his support guidance directly from him and from his team has always been outstanding. Whether helping me as a landlord or supporting prospective new tenants to find the right property his interaction has always been very open and honest,, always looking to do what’s best for his clients.

Luigi · 12 December 2025

★★★★★ 5/5

Trustpilot

Smooth Sale

Selling the property in Sandhurst has been a remarkably smooth and well-coordinated process, thanks largely to Bernadette’s exceptional efficiency. Her proactive communication ensured that all parties involved remained on the same page throughout, minimizing delays and complications. Bernadette’s attention to detail and ability to handle unexpected challenges made the transaction seamless and stress-free. Her professionalism and dedication truly stood out, making her an indispensable asset in this sale.

Charalampos · 10 April 2025

★★★★★ 4/5

Trustpilot

I have always found the team at…

I have always found the team at Prospect helpful, open and professional. They have made getting the new tenants in very easy and straight forward

Nick · 9 September 2026

★★★★★ 5/5

Trustpilot

Reliable and Professional Service

As we are approaching the one-year mark since entrusting our properties to Prospect for full management, I'd like to express how pleased we are with their service. They've managed our properties with a high level of professionalism throughout, giving us great peace of mind. In particular, our property manager, Nicola Dixon, has been outstanding. She always handles all matters promptly and efficiently, and her professionalism and reliability make her someone we can truly trust and depend on. We are very happy with the service provided so far and look forward to continuing this successful partnership for many years to come.

Xuyang · 28 March 2026

★★★★★ 5/5

Trustpilot

Great support from Kodie during my tenancy

I had a great experience working with Kodie during my tenancy. She was always kind, approachable, and quick to respond whenever we had a request or needed support. Her professionalism, combined with a genuinely caring attitude, made the whole process smooth and stress-free. I really appreciated how agile and efficient she was in resolving things for us. I’d highly recommend her to anyone looking for a reliable and supportive letting agent.

Miss · 28 August 2025

★★★★★ 5/5

Trustpilot

Prospect is safe hands

I rent out a property with Prospect and have done for over 6 years. Recently had the pleasure of interacting with my property manager in person, but normally the relationship is via email which suits me as I travel often. Since having Chloe on board I am happy I will get a notification whenever something has to be actioned or updates from the tenants etc.

Michelle · 24 October 2025

★★★★★ 5/5

Trustpilot

Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

LLee · 11 July 2025

★★★★★ 5/5

Trustpilot

Excellent Property Management Experience

We’ve been tenants for the past year, and our experience with the Nancy S Marla (property manager) has been excellent. She has always been professional, approachable, and quick to respond to any queries or requests. Throughout our tenancy, everything has been handled smoothly and efficiently, and we haven’t faced any issues at all. We recently renewed our contract, which reflects how happy we are with her management and support. Overall, a great experience and we would highly recommend her as a property manager.

Bilal · 21 March 2026

★★★★★ 5/5

Trustpilot

I had a very positive experience…

I had a very positive experience working with my property agent, Nancy Suri Marla especially when I first moved into my apartment. She was incredibly helpful and responsive in addressing the initial questions and issues I had. From queries about the window to concerns around the curtains, she was quick to assist and ensured everything was looked into and resolved as smoothly as possible. Her communication was clear and reassuring, which made settling into the property much less stressful. I really appreciated her proactive approach and willingness to help during that initial period. Overall, she was professional, supportive, and easy to deal with, and I would gladly recommend her to others.

Susan · 20 March 2026

★★★★★ 5/5

Google

I just wanted to say a big thankyou to Adam & the team @ Prospects, have just registered with them as I'm looking for a new home in the area - I just wanted to say Adam in particular was courteous, attentive and most helpful - I cant hesitate in recommending these guys enough!

Martin · 29 January 2026

★★★★★ 5/5

Trustpilot

Outstanding Service

When I moved into my new flat, I had a lot of fears. I didn’t know the area, I felt a bit unsure about some of the neighbours, and living alone after years in a shared house made everything feel like a big responsibility, especially managing all the expenses by myself. But then I found in N.S. exactly the support I was looking for. From the very beginning, she has been incredibly helpful. She gave me valuable advice, always made herself available, whether by email or post, and I also had the pleasure of meeting her in person. She is consistently present and reassuring, and I truly feel that no matter what issue may arise, I can rely on her support. That sense of trust and reliability is what truly makes her work stand out. Really thank you! Adjo

Customer · 17 March 2026

★★★★★ 5/5

Trustpilot

Professional

Prospect have been our agent. Amanda Jenkins and Stefano Aloi are professionals for the processing with helpful advices and high efficiency. Would like to give 5* recommendations. Thanks so much.

Mabel · 28 July 2026

★★★★★ 5/5

Google

Angus Wilde has been very professional and communicative throughout the whole process, he let out my property in just 2 weeks! Excellent service. Thank you

Damaris · 24 July 2025

★★★★★ 5/5

Google

We had a great experience with Gracie. She was very friendly and made us feel comfortable straight away. The viewing was well organised and relaxed, and she was very detailed when explaining everything about the property. She answered all our questions clearly and was a pleasure to deal with.

Millie · 6 March 2026

★★★★★ 4/5

Trustpilot

I am very happy being a tenant with…

I am very happy being a tenant with this company, especially Emily Cross. She is always there to help, any issues are resolved very fast. The communication is clear and positive.

Veselina · 21 March 2026

★★★★★ 5/5

Google

Angus was very knowledgeable and motivated as an agent - he found a tenant for the property within a week, ensuring very little vacant time. Thank you Angus

Ritwik · 18 June 2025

★★★★★ 5/5

Trustpilot

Excellent service and a highly professional team

I’ve had a fantastic experience with this team. From day one, the staff has shown a level of professionalism and friendliness that is rare to find. Their communication is always quick and clear, making every process feel stress-free and efficient. I particularly want to highlight Nancy, she is incredibly proactive and helpful. Whenever something needs fixing, she is on it immediately, ensuring everything stays on track. It’s a relief to work with a company that truly prioritizes customer support.

Omprakash · 16 March 2026

★★★★★ 5/5

Trustpilot

Property sale support

The selling of my property got complicated, Bernadetta was very supportive during the process.

Christy · 4 November 2025

★★★★★ 4/5

Trustpilot

Beth Murphy was great

Prospect (specifically Assistant Manager Beth Murphy) just completed a sale for us of a 4 bedroom property in Finchampstead. Beth gave a pretty good presentation to win our trust at the outset and we went with Prospect over several other Estate Agencies. There were a few wobbles along the way when the eventual buyers were struggling to sell their own home but Beth was great at communicating and kept the process moving along - ultimately to a completion not far short of our asking price (and in excess of what some other agencies suggested we could get). I have no hesitation in recommending Beth and Prospect.

Sean · 1 September 2024