5/5
TrustpilotNancy Suri is a awsome
Nancy Suri is my property manager and she has always been a delight. She communicates very well and I have never faced any problems with her.
Trusted Agent profile · Windsor and Maidenhead
Verified
Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
Want Prospect Maidenhead to help?
Send Prospect Maidenhead a message.
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleIf I could give this agency a 0 I would, do not use them
Agent replied · 13 October 2026
We’re sorry to hear you’ve had a negative experience with us. We’d appreciate the opportunity to understand what’s gone wrong and see whether we can help. Please feel free to contact me directly so I can look into this further. Lloyd Richardson Branch Partner 07570 722135 lloyd.richardson@prospect.co.uk
5/5
TrustpilotProspect have been managing my property…
Prospect have been managing my property for over 12 years. They have been excellent, particularly Nikki and Matteo
5/5
TrustpilotGreat service from Prospect
A very professional and helpful service by Prospect. Nikki Gardner is especially good and always happy to help.
1/5
GoogleProspect estate agents or prospect nightclub ? i’ve called several times no response i am baffled how is no one available.
Agent replied · 12 August 2026
Hi Brandon, please feel free to give me a call directly on 07570 722135. Thanks, Lloyd Richardson - Branch Partner.
5/5
TrustpilotMoving made easier.
Ross and the team at Prospect made the whole process of buying and selling as stress free as possible. Working and communicating with both sets of solicitors, helping with timely requests and following up upon them if they were not resolved. It was pleasure working with a passionate and professional team!
5/5
TrustpilotTrue to their word
Beth Murphy was brilliant during the sale of our property. Always quick to respond to queries and kept us well informed during the whole process. We had been struggling to sell with another agent and switched to Prospect as they said they could sell within a certain timeframe which they did :-)
5/5
TrustpilotA very professional estate agent
Just to say how delighted we were with the service offered by Prospect estate agents, right from the first call, Abi Heppner dealt with us in a very professional way, taking the time to understand our needs and what we were looking for before arranging a viewing on a property we had seen on there website. Abi also did the viewing which was conducted in a very calm leasurely manner, answering and questions we had and also giving us an insight into the local amenities Thank you so much Abi
5/5
GoogleIf you’re looking for an estate agent in Maidenhead look no further! I was so impressed with Prospect during our recent sale and purchase. Cameron Hill was our key contact and nothing was ever too much hassle for him! Cameron was critical …
5/5
GoogleWe had a very positive experience with Prospect Lettings Agent, Maidenhead, especially with Gracie. She was professional, responsive, and very helpful at every stage, making the process smooth and straightforward. We really appreciated her clear communication and support. Thank you, Gracie!
Agent replied · 11 March 2026
Thank you for your kind review. We’re really pleased to hear you had such a positive experience with Gracie and the lettings team in Maidenhead. It’s great to know her communication and support helped make the process smooth and straightforward. We’ll be sure to pass your lovely feedback on to her.
5/5
TrustpilotGreat property management
Kodie as property manager has been excellent with communication and always been available if any small issues have cropped up since our tenancy started 2 months ago
Agent replied · 26 June 2026
Thank you, Jordan, for your wonderful review! We're thrilled to hear that Kodie's excellent communication and availability have made your tenancy a positive experience. Your feedback truly reflects our commitment to customer-centric service and reliability, and we look forward to continuing to support you during your time with us.
5/5
TrustpilotWe have received excellent service from Prospects
We have received great service from Beckie and the team at Prospects. After our existing tenants had to relocate for work we were so pleased with the prompt and efficient way in which they processed the exiting clients and at the same time found a new tenant thus avoiding any void in rental income . Thank you to all at Prospects.
Agent replied · 23 October 2024
Thank you for your 5* review, Ian.
5/5
GoogleJust to say Gemma Barton went out of her way to assist on a letting! She was so helpful and I really recommend her when letting a property.
Agent replied · 10 November 2024
Thank you for the 5 star review
5/5
TrustpilotHighly recommend Ashleigh at Prospect
I wanted to leave a review specifically for Ashleigh Ackermann. Her communication is top-notch, she’s always quick to respond and settles any issues with zero fuss. She’s a credit to the Prospect team and makes the whole management process stress-free. Thank you, Ashleigh!
Agent replied · 27 February 2026
Good afternoon, This is a lovely review for Ashleigh! Thank you for the great feedback and the 5 stars for all her hard work. kind regards
5/5
TrustpilotNancy Suri has been managing my…
Nancy Suri has been managing my properties for few years now and has always been consistent in her performance, professional and highly reliable.
5/5
TrustpilotMarta
Charlotte Morgan was very professional and helpful throughout the entire process. She gave us all the details we needed about the property and made sure everything was clear. Our experience was very smooth and quick thanks to her. She answered all our questions and made the whole process easy. Highly recommended!
5/5
TrustpilotOutstanding
Outstanding! Beth & Michael were brilliant! Beth’s warmth & sincere nature made the process of looking at houses actually enjoyable instead of stressful, thank you so much for just being you! Michael managed a very long process very well! Thank you guys! I have already recommended you & will again!
5/5
TrustpilotNikki Gardner is always very helpful…
Nikki Gardner is always very helpful and professional. We would highly recommend her to future clients
5/5
TrustpilotIt's been a long time since I sold…
It's been a long time since I sold property and I was rather nervous. Well I couldn't have been supported by a better team especially Dexter and Shaun. They always kept us up to date and were proactive in nudging along our buyers. Happy to recommend the team at Prospect.
5/5
TrustpilotI've been with prospect for a few years…
I've been with prospect for a few years now, on the letting side mainly & have never had a problem.The whole team are helpful, friendly & very professional in all aspects of sales & lets. You can't go wrong with these people, then comes along Ashleigh Ackermann, the property manager, an amazingly cool young lady that likes to get the job done, from day 1 always felt comfortable with her. Amazing. Thanks to the whole team.
5/5
GoogleI had a great experience with Prospect Estate Agents, especially with Gracie and Matt from the lettings team. They were professional, friendly and incredibly helpful throughout the whole process. Communication was clear and prompt, and they made everything straight forward and stress free!
Agent replied · 13 March 2026
Thank you for your kind review. We’re delighted to hear you had such a positive experience with Gracie, Matt, and the lettings team. It’s great to know the process felt straightforward and stress-free, and that our communication and support made a difference. We really appreciate your feedback!
5/5
TrustpilotHappy with the service.
Prospect agency is very good at looking after its clients. I particularly deal with Emily Cross. She is very supportive, always ready to answer any questions and help out. And she takes her time to hear you out.
Agent replied · 21 March 2026
Good afternoon, Thank you for the great review for Emily. We appreciate the great feedback on her hard work. Kind regards
5/5
TrustpilotBeth was excellent at keeping us informed
Beth was excellent at keeping us informed throughout the whole selling process and chased where necessary off her own bat. Always happy to take out calls (and we were constantly pestering) and we certainly had a far better experience with Prospects than our vendors did with their estate agents
1/5
TrustpilotTerrible customer experience Ollie Payne. Won’t return deposit
Paid a holding deposit on a property but didn’t sign a contract. Spoke to Ollie Payne who confirmed I would receive this deposit back as we didn’t sign a contract however it’s been over 6 weeks and I have still not received this despite numerous phone calls. Have given my bank details to numerous people on the phone with prospect and have been waiting on an email from ‘Chloe’ for weeks. Very very disappointed as I was expecting Prospect to be a reputable agency however would not recommend this to anybody.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Prospect Maidenhead to help?
Send Prospect Maidenhead a message.
