Trusted Agent profile · Windsor and Maidenhead

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Prospect Maidenhead reviews in Windsor and Maidenhead

4.7

★★★★★ Excellent

2,293 reviews across 3 platforms

59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT

Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.

Google logo

4.5 / 5

381

Reviews on Google

This office

Facebook logo

4.0 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

1,876

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

Recently rented a property with Prospect, Gracie helped me massively from finding a property to helping me with the paper work and the move in. 10/10 would recommend going to Prospect for all your rental needs!

Ku · 3 April 2026

Agent replied · 28 March 2026

Thank you for your fantastic review. We’re really pleased to hear Gracie was able to support you every step of the way, from finding the right property through to the paperwork and move-in. We really appreciate the recommendation and hope you’re settling in well in your new home.

5/5

Trustpilot

I can highly recommend this agency and…

I can highly recommend this agency and in particular Edward Joslin. He has been so helpful from start to finish with helping secure my new home. I couldn’t thank him enough. I’ve been renting privately since I was 17 and I’m now 50. This has been by far the best experience, and there have been a few, that I have had.

Customer · 24 May 2023

Agent replied · 23 October 2024

Thank you for your 5* review.

5/5

Trustpilot

Would like to say a big thank you to …

Would like to say a big thank you to Josh of prospect Sandhurst especially for nursing me through the purchase of my new home in UK from 2000 miles away . Nothing was too much trouble, including several viewing requests for family to view/measure up and take photos for me. Josh dealt with everything professionally ,and with understanding and efficiency with every twist and turn my purchase had, always replying to messages and phone calls of which there were many!! Could not have done it without your amazing help Josh. Would not think twice about recommending Prospect in Sandhurst for your next sale/purchase. A big thank you to you and thank you to your brilliant team.chris Lacy

Christine · 31 March 2024

5/5

Trustpilot

Great service and a reliable estate…

Great service and a reliable estate agent - Charlotte was very helpful.

Ross · 29 May 2026

5/5

Trustpilot

A quality property manager

Nikki is always helpful, always professional. Very happy to have her managing our property.

Andy · 13 May 2026

5/5

Google

A big Thank you from me and my family, for your help and support during our stay. Special thanks to our lettings Manager 'Sam' , Thanks so much for being a helping hand throughout our stay. I'm planning to change again and I'll definitely reach out.

Mayank · 3 January 2026

Agent replied · 7 January 2026

Hello Mayank, Thank you for the lovely 5 star review! We're glad the team were able to help you. Many thanks

5/5

Google

I had an excellent experience working with Max from Prospects Real Estate Agents! He was incredibly helpful throughout the entire property search process. Max was open, honest, and went above and beyond by sharing his expertise on the best …

Raghul · 30 September 2025

4/5

Trustpilot

Nikki Gardner is great

Nikki Gardner is great. Always ready to help and assist whenever we need anything.

Debbie · 12 May 2026

5/5

Google

Liam Theobald has been excellent help for us to secure an apartment. He was detail-oriented and accommodating, and very responsive to emails and phone calls.

Benson · 16 March 2025

Agent replied · 10 November 2024

Thank you for the review!

5/5

Trustpilot

Outstanding service, amazing team, 10/10

What an outstanding service from start to end. It’s been a long ride, but throughout we have always felt like every member of the team at Prospect is ‘on it’. The communication has been outstanding and the team have been really proactive in getting everything over the line. Matt was the first member of the team we spoke to at Prospect and has remained our key contact throughout, he’s somehow managed to either take every call we make to him, or at worst, return it before the day is out. Michael and Beth have also been wonderful - providing cover if Matt is away and making sure we’re constantly updated. The whole team have been incredibly polite, helpful, efficient and very effective - I can’t recommend this agency highly enough! Thank you all for your unwavering support.

Emily · 7 March 2024

5/5

Trustpilot

Competent & genuine agents

Michael and the team at Prospect have extensive knowledge and expertise, which is applied meticulously to ensure they get the right outcome. Having worked with Michael on a recent property sale I can say with confidence his approach to the sale process, knowledge of the local area, competence and communication style allowed for he to feel comfortable that I was in good hands.Due to unforeseen circumstances the sale was not quite as smooth as we all had hoped but he never wavered, dedicated to working hard with me and potential buyers to ensure we achieved the right price from the right buyer. I will forever be grateful for him and his colleagues support and would (and gave) recommended Prospect to friends and colleagues.

Hollie · 7 March 2024

5/5

Trustpilot

What makes my experience great is the agent I deal with - Nancy Suri. hat makes my experience great is the…

What makes my experience great is the agent I deal with - Nancy Suri. She deals with each issue with empathy, always keeps an eye on mitigating my costs, and will often go above and beyond.

Ade · 20 March 2026

Agent replied · 21 March 2026

Hello Ade, Thank you for the 5 star review for Nancy :) Kind regards

1/5

Trustpilot

WATCH OUT FOR THESE CROOKS

WATCH OUT FOR THESE CROOKS THEY TRY SELL THE SAME PROPERTY TO MULTIPLE PEOPLE (26 WHINGATE)

John · 12 August 2026

Agent replied · 14 August 2026

Dear John, We're sorry to read your review and take comments like this very seriously. We've looked into the details you've provided but have been unable to locate a property at “26 Whingate”, nor can we find any record of a transaction that matches your review. As a result, we're unable to investigate your concerns based on the information available. If the address has been entered incorrectly or you have additional details, we'd genuinely welcome the opportunity to look into this further. Please contact us at roberto.contreras@prospect.co.uk with the correct property address and any further information so we can investigate thoroughly. We take pride in acting professionally and transparently and would appreciate the opportunity to understand and address your concerns. Kind regards

5/5

Trustpilot

We were met by Skyler from Prospect

We were met by Skyler from Prospect, really charming and knowledgeable young lady. Showed us over the property at our leisure. Thank you Skyler.

Wynn · 12 February 2026

5/5

Trustpilot

We had a wonderful experience with Beth…

We had a wonderful experience with Beth during the purchase of our first home. She was on top of everything and made sure we completed by our expected date. Beth was a pleasure to work with and would recommend her to anyone looking to purchase a home

Maria · 4 July 2025

5/5

Trustpilot

Demi was great throughout the…

Demi was great throughout the transaction, lovely girl, got her head screwed on right, will definitely be coming back if I’m ever needing to

Queen · 11 February 2026

5/5

Trustpilot

Beth Murphy went above and beyond to get us to exchange

I've used Prospect twice now to sell my property and would 100% recommend them. Beth Murphy did the initial valuation and was my contact throughout. Michael worked out of hours to put forward and negotiate offers. Beth went above and beyond to help get our chain to exchange and I honestly don't think we would have got over the line without her help. She dealt with a particularly tricky solicitor and kept me informed on developments in the chain throughout the process - constantly chasing all parties. She was fantastic! I can't rate her highly enough and by extension Prospect.

Cheryl · 23 February 2024

5/5

Google

The process of letting my family home has been efficient and speedy, Angus has been in contact with us every step of the way.

Rob · 16 March 2025

Agent replied · 10 November 2024

Thank you for your review

4/5

Trustpilot

Ever helpful property mgt. team: Emma, Julie and Georgia

I've now been with Prospect for almost a year and have also switched tenants in between. Emma, my property manager has been fantastic. I've hardly had to worry about my property which is exactly what you want as a remote landlord. She also helped me with arranging contractors for the works carried out in between tenants. In her absence, Julie was also very kind to help me out. One area where I think prospect could improve is managing backups while the property manager is away. The landlord portal doesn't give a notification that property manager is away. I only found out after I'd sent email and received OOO reply. It wasn't also clear to me who to reach out to when Emma was away. So I had to make multiple phone calls to ensure everything was in place for tenant transition. There are numerous ways this could be solved and I hope prospect will take that on.

Ashik · 12 December 2019

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review, Ashik. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our property management team.We appreciate your feedback with regards to Property Managers being out of office - we will raise this with the relevant Director and take action to ensure our service is the level you would expect.Kind regards,The Prospect Team

5/5

Trustpilot

I found Sonam is the best person for…

I found Sonam is the best person for explaining ,good communication with us like in our native language, it’s very ease to talk with him with him if we have any doubts .He is honest humble and polite as well .

Anjula · 1 September 2025

5/5

Trustpilot

Charlotte has been an amazing help she…

Charlotte has been an amazing help she has a lovely high energy attitude and has made a lot of this really easy understand as someone from a different country first time renting in the uk charlotte has made this a breeze and her efforts are greatly appreciated

Scott · 28 June 2025

5/5

Trustpilot

Many thanks Michael and Beth

Many thanks Michael and Beth, who are very professional, efficient, and have helped me sold the apartment on William Heels Way quickly than expected!

Ju · 30 January 2026

5/5

Trustpilot

Prospects professionalism

Prospect has been our trusted estate agent, helping us rent our apartment, for 10 years now. We really appreciate their professionalism and honesty. Nikki takes away all the worries, deals with any issues such as repairs or tenant queries, supporting us to be good and responsible landlords. We do not hesitate to recommend them for both landlords and tenants.

Paul · 14 May 2026

5/5

Google

I cannot thank Jack enough for helping me zero in on this property and thanks to Prospect to help me get my own place. Everything was coordinated perfectly and kind enough to help sort out the …

Anish · 30 September 2025

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