Trusted Agent profile · Windsor and Maidenhead
Verified
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
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Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from the Maidenhead lettings team. Great communication the whole way through, couldn’t recommend enough!
Thank you for your kind review. We’re delighted to hear you had such a positive experience with the Maidenhead lettings team. It’s great to know our communication stood out throughout the process. We really appreciate your recommendation and your support.
5/5
TrustpilotProfessionalism Thumbs up !!!!!!
Since I started interacting with Nicola Dixon on the property management team , emails and phone calls have been dealt with a quick swift response , before they were very late in dealing with issues whatever they came up. Things have now been better with letting my property since I’ve been dealing with Nicola.
5/5
GoogleMax was very helpful and transparent with my property viewings in Maidenhead, I couldn't recommend him enough!
Hi Jon Thank you for the review!
1/5
TrustpilotAvoid at all costs
The initial service was good. Decent pictures were taken of the house and it went on the market quickly. We were pressured into taking the first offer we had which was £50,000 less than asking price. The agents knew we wanted a quick divorce and fully took advantage of this fact. Once we (begrudgingly) accepted the offer we did not hear from the agents again. I left countless messages which went unanswered. They were slow in providing any response to the other solicitors in the change and I ended up managing the communications myself. Even on completion day, they were nowhere to be seen and I ended up handing the keys over myself to our buyer. Absolutely shocking service. Try Bridges instead.
5/5
TrustpilotBeth Murphy was the Estate Agent…
Beth Murphy was the Estate Agent representing the property that we were purchasing. I found Beth to be extremely professional... Beth was responsive every time we need to make contact and wqs dedicated to ensure that the process went smoothly... I would highly recommend Prospect if other Agents were as good as Beth.
Thank you for your 5* review, Kevin.
5/5
TrustpilotGratitude and special mention to Lynne
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
5/5
TrustpilotNikki helped us with the rental of our…
Jo Nikki helped us with the rental of our home and we are very grateful for the help with the tenant for move in and move out.
Good afternoon, Thank you for the lovely review for Nikki, we really appreciate it. Kind regards
5/5
TrustpilotEmily at Prospect
Emily C. at Prospect has been fantastic - right from initial contact with several no pressure viewings, always helpful with calm and clear communication, she has been extremely responsive and supportive with any issues from moving in to now living here happily for over a year, I would not hesitate to recommend her to support you with your tenancy.
5/5
TrustpilotBeth 10/10
Beth has been fantastic for us. She's recommended properties that we weren't even aware of that really fit what we are looking for. Beth has been very honest which is refreshing as a lot of other estate agents we have dealt with you couldn't say the same about!
Thank you for your 5* review, Mike.
5/5
TrustpilotSonam
Sonam was a great help. He answered my questions clearly and provided the appropriate support.
5/5
TrustpilotThe agency responded quickly to our…
The agency responded quickly to our message , we were looking for couplrs of months a new house to rent. Overall we are pleased with the quicly respond and we were able to keep in touch with the real estate agent and the landlord . Thank you for your help and support all through this process .
5/5
GoogleI have had brilliant service from Angus at Prospect Maidenhead. He made the journey complete hassle free and gave great investment advise. His knowledge and customer service is second to non. Highly recommend both Angus and Prospect Maidenhead.
Hi Joe, Thank you for taking the time to leave this5 star review and for you kind feedback for Angus and the the whole team in Prospect Estate Agency in Maidenhead Lettings. All the best!
5/5
GoogleHad a great experience with Prospect from the minute we had our first viewing with Max. A very welcoming, kind & knowledgeable individual, always on hand to assist with questions. Also, David Ward was instrumental in our purchase process, managing key negotiations for us! Thank you both.
4/5
TrustpilotDiligent and helpful
Although Prospect were not my agent and were acting for the vendors, Bernadette was diligent in ensuring the lines of communication were kept open and that the transaction kept moving when it looked likely to fall apart a few times.
5/5
GoogleI have been a client with the Maidenhead Lettings office dealing with Angus Wilde who has guided us all the way through steps required to complete the whole process in a very professional , good humoured and calm as well as knowledgable and …
Hello Panos, Thank you for the lovely 5 star review! We're so pleased that Angus and the team … More
5/5
GoogleI wanted to take a moment to write this review properly, because it honestly means a lot to me. I’d give 11/10 if I could, and a huge heartfelt thank you goes out to the amazing team at Prospect especially the manager Angela. …
Good morning, Thank you for the 11/10 review for Angela and Lloyd. It's great to hear of the … More
5/5
GoogleI can't recommend Prospect at Maidenhead highly enough. Right from the start, when we first met Adam to value my Dad's house, he was very courteous and kind and it made the decision to go with them very easy. Throughout the sale process, …
Hi Alison, Thank you for your feedback and your positive 5 star review for Adam, Cameron & Max in our Sales team in Maidenhead. Glad to hear that Cameron helped to finally get across the finish line. All the best for the furture. … More
5/5
TrustpilotMatt is a star!
Matt went above and beyond throughout my house purchase process and made what is normally a stressful situation a breeze. Nothing was too much trouble - he kept me updated throughout and chased all relevant parties to make sure things were moving as they should. Thank you so much Matt.
Thank you for your 5* review, Zoe.
5/5
GoogleDavid and Cameron were very professional and efficient with every aspect of our sale. We had an offer in 10 days and they kept us updated throughout the process. I would definitely use them again and recommend. They are very knowledgeable and certainly know the market.
5/5
GoogleGracie in particular has been amazing every step of my dealings with her & with Prospect as a whole, very impressed & would highly recommend! 5* service
Thank you for your kind review. We’re really pleased to hear you’ve had such a positive experience with Gracie and the wider team at Prospect. We’ll be sure to pass your lovely feedback on to her. We really appreciate the recommendation and are glad we could provide a 5-star service.
5/5
TrustpilotA true professional at work
Since Katie Chark took charge of our properties, things have worked like clockwork. No more headaches or worries as Katie gets the job done. She is so professional and dedicated and a major asset to her company
Hello Sidney, Thank you for the great 5 star review for Katie! We love hearing of the great service she provides. Kind regards
5/5
TrustpilotSonam Gurung is the man you want
Sonam Gurung is the man you want. Hes fast and efficient, a clear communicator and just overall a great people person. Whenever I need help again I know who I will give a call!
5/5
GoogleJack Dunlop has been a diamond. It is always available and very attentive to my needs and professional I am moving to a new apartment next week. …
5/5
GoogleVery good experience! We recently sold our property in Maidenhead using Prospect. We were very happy with Prospect's service, so much so as were away on a holiday during the initial viewings but were kept fully up to speed by the team. All …
Hi Pam Thank you for a great review. We are so pleased that we could find your the right buyer for your property.
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