Prospect Maidenhead reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Brilliant management service from…

Brilliant management service from Prospect estate agent Always ahead and on time with information and keeping me updated on my tenants and all government laws and changes. I have been personally dealing with Nikky Gardner who is a delight to deal with, she makes me look Great with my tenants

David · 12 May 2026

★★★★★ 5/5

Trustpilot

Ashleigh in Maidenhead

Ashleigh at Prospect has been really helpful with managing my flats and tenants. She is friendly, approachable, and usually very quick to reply, which I really appreciate. Most things run smoothly with her support, and it definitely makes the process much easier for me.

Elodie · 25 September 2025

★★★★★ 1/5

Google

Landlords - be aware! This week I extracted myself from a toxic business relationship with high unscrupulous “professionals”. Having informed Prospect of Maidenhead that I would not …

Steve · 16 February 2026

★★★★★ 5/5

Trustpilot

Thanks Davina and Team.

Davina was a joy to work with throughout our sale. We did not expect much activity in such a depressed market however Davina and the team managed a constant stream of interested buyers, and secured our sale within 6 weeks. Outstanding.Communication was proactive and immediate. The mechanics of progressing the sale through to a successful conclusion were all handled smoothly and with enthusiasm. A positive experience from start to finish.

Chris · 17 January 2024

★★★★★ 5/5

Trustpilot

Prompt timing for the viewing

Prompt timing for the viewing, good knowledge of property, premises tour at right pace. Further discussions clear and informative, although quick actions required it was clearly explained to me. I’m very grateful to Prospect and in particular Charlotte Morgan from the Branch

Phil · 16 April 2025

★★★★★ 5/5

Google

I just want to share my experience with renting a property in Maidenhead which is managed by Prospect. Thanks to our amazing property manager Samantha Baron, we had wonderful 2 years, she was always there to help us, she was super …

Hakan · 8 October 2025

★★★★★ 5/5

Trustpilot

Thanks to Prospect Maidenhead

Prospect have been managing our rental property for a number of years. The Maidenhead team are helpful and professional and we feel extremely fortunate to have Samantha as our dedicated property manager. She is super efficient, pro-active, very personable and a great communicator. It is reassuring to know that our property is in such safe, friendly and capable hands.

Deborah · 19 February 2026

★★★★★ 5/5

Trustpilot

Renting

Charlotte has been really helpful with guiding us through the renting process, answering all our questions and taking us through all the steps. I am looking forward to starting our tenancy with prospects.

Sophie · 22 July 2025

★★★★★ 5/5

Trustpilot

Good experience

We have finished renting our flat for 1 year with Nikki Gardner as property manager. She was very attentive and let us know of any issues in a timely manner. Specifically, when given our 4 months notice to vacate she was a great help in sorting our affairs.

WW · 15 May 2026

★★★★★ 5/5

Trustpilot

Exceptionally professional from start…

Exceptionally professional from start to finish. Ellie and Charlotte worked hard to get our house sold and when our solicitor was holding things up Daniel, the manager, relentlessly drove everything forward. Excellent service all round.

Peter · 8 December 2025

★★★★★ 5/5

Trustpilot

Beth and Michael were very supportive…

Beth and Michael were very supportive during the purchase of our new property. They kept us well informed of progress and were very supportive on the day of the move too. Thank you both!

Miss · 8 July 2025

★★★★★ 5/5

Trustpilot

Michael and Beth were great when we…

Michael and Beth were great when we bought our flat through them. The seller’s Solicitors were dreadful to say the least. We are grateful to Michael for steering us through this and recommending tradespeople.

Julie · 8 July 2025

★★★★★ 5/5

Google

Highly recommend!!! Max from Prospect assisted us with a few viewings, and he definitely paid attention to our requirements, eventually he recommended seeing a property that we would not have chosen to view on our own. It ended up being a …

Lauren · 30 September 2025

★★★★★ 5/5

Trustpilot

Really good letting experience all round

We just rented a property via Prospect. Normally, we get led around in a rush when viewing rental properties, but the agent in this case was really good and took the time to show me around properly. Once we decided to move forward, Stefano was great in the office, helping to get everything signed off quickly as well as answering questions in a very friendly manner!

Michael · 19 March 2024

★★★★★ 5/5

Trustpilot

Thank you Prospect

Many thanks to Paul, Beth and all the team at Prospect. It took a long time to complete our journey in uncertain times but they have been with us every step of the way. Their help, communication and support has been excellent and unwavering.

Fiona · 26 July 2023

★★★★★ 5/5

Trustpilot

Sonam was very helpful and efficient in…

Sonam was very helpful and efficient in answering all my queries.

Ashish · 12 February 2026

★★★★★ 1/5

Trustpilot

PLEASE READ BEFORE USING PROSPECT ESTATE AGENTS.

We have used prospect to rent through for a couple of years now. They have been great.. until it comes to moving out. On 6th january 2023 our tenancy renewed. It also renewed with a rent increase. Just DAYS after the tenancy renewed we were informed the house was going on the market and another estate agent would be in touch to arrange viewings and take photos. Had we have known this, we absolutely wouldn't have agreed to renew the tenancy as we were basically trapped into paying rent until a buyer is found. The reasoning would be, we have no idea when the property would sell and as to when we'd have to move out. Secondly due to chemotherapy and recent surgeries I am extremely vulnerable to having people in and out of the house. We received an email from prospect saying quote 'the landlord is happy for you to stay in situ until a point of sale. If a point of sale isn't agreed by the end of tenancy your agreement will roll onto a monthly periodic' basically saying, the landlord can serve notice anytime before but you can't. We found somewhere else to live as I cannot afford to have strangers come into the home when I am in such a vulnerable position. This was denied and was stated we couldn't move out. We sought legal advise on the situation and it came to light that the agreement had actually been broken, as in the contract it clearly states there isn't allowed to be any for sale / advertisements until the last 2 months of the tenancy. I brought this up to prospect and got told they will 'speak to the landlord.' It's not good enough. Why is the landlord allowed to break the tenancy, but we aren't? We were falsely tricked into signing a tenancy agreement (WITH A RENTAL INCREASE) on the pretence the house was going on the market. We were totally mislead. When you sign a tenancy agreement, you sign it on the hopes of a stable, secure home which you rightly pay to legally occupy. In our case, we were signing the agreement to insure the landlord / prospect didn't have any missed gaps of non-payment until the house would've sold. I know there is always a risk of a house being sold. It's part and parcel of renting, but to be told this a handful of days after renewing the tenancy agreement is morally so wrong. Prospect were also aware of my current health conditions, as is the landlord, as we've had to turn away someone coming to do a gas inspection due to my ongoing treatment. I'm not asking anybody to put the sale on hold, but so the right thing and let us be released from the contract early. The email clearly states if a sale happens before the tenancy agreement is up, the landlord can serve notice. If that isn't the case, and the landlord will still have to wait for the tenancy agreement is over, then maybe raise this with the staff member who wrote the email. As we took this email for gospel and made arrangements to move. I have spent weeks chasing for replies, only to get a call back saying we cannot break the contract. We have now moved from the property due to the health risks this poses on me, and the sheer stress this has put on myself and my family, and the fact we don't want to live on tender-hooks not knowing when we would have to leave. It's an absolute shambles and to leave my family in this cost of living crisis liable to pay the rent up until a point of sale, when we have been tricked into this tenancy, and also when the contract has been clearly not stuck by, by erecting for sale signs, and not letting us enjoy the property on a quiet and peaceful basis, has left us no option to seek legal advise which we have now done. On one of the emails I received it also said 'we are acting on behalf as the landlord as they are our client.' Well we are also paying customers. Also your clients. There has been no thought or consideration for us at all, and due to this, we have had to pay hundreds of pounds to seek legal advise and we are willing and now WANTING this to go to court as we have a watertight defence on the pretence of being mislead, as well as the contract not being adhered to. I am also going to make this known with the redress schemes and the ombudsman. We will take this as far as we need to, to put this right.

Danielle · 18 March 2023

★★★★★ 5/5

Trustpilot

Charlotte was excellent from the start…

Charlotte was excellent from the start with helping us find a property and the whole process after that. Regular contact and keeping us in the loop was fantastic and she made the whole process of moving feel easy. Was happy to answer any questions if we had them and this helped with the overall process. Can’t thank Charlotte and the Prospect team enough for helping us!!

Kensie · 9 March 2024

★★★★★ 5/5

Trustpilot

Both Paul and Beth were brilliant…

Both Paul and Beth were brilliant throughout the process of us looking for homes and even though we haven’t actually bought a place with them, they were so helpful in the search and remained in touch and professional even up until now whilst we proceed with a property with a different estate agent. I can’t recommend them enough, lovely people and if god forbid our sale with this house falls through, I actually look forward to looking at more properties through prospect with Beth and Paul.Thank you for always keeping me updated and staying honest throughout.Nimrah

N · 15 March 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Prospect GB when selling my flat in Maidenhead in October 2024. We chose Prospect as part of a multi-agency strategy to maximise visibility, especially during what is typically a quieter period in …

Jennifer · 30 September 2025

★★★★★ 5/5

Trustpilot

I’ve just brought a house with…

I’ve just brought a house with prospects and all I can say is Beth Murphy has been absolutely amazing! I would highly recommend her to anyone using prospect if you want your experience of buying a house to be pleasant please go with her. She went over and beyond for us that even after we didn’t get our first property we wanted to stay with prospects because of her outstanding customer service. She always replied back to me immediately and assured me. There was no game playing like other agents she was very honest. We just cannot thank Beth enough wish there was a 10 star for her.

Dimple · 27 February 2023

★★★★★ 4/5

Google

Recently bought a property through Prospect dealing with Max. Was very good in helping to find the property. After a few viewings of other places, he understood what was being sought and was brilliant at making recommendations. The only …

Alexander · 8 October 2025

★★★★★ 1/5

Google

Overall bad experience with Prospect. Multiple cancelled bookings two hours before I was supposed to arrive - reason given as not having access to the property or forgetting someone else had already placed an offer. They cancelled a viewing …

Jack · 8 October 2025

★★★★★ 5/5

Trustpilot

Beth Murphy of Prospect Estate has been…

Beth Murphy of Prospect Estate has been absolutely wonderful. Trying to locate a new house close to myself for my elderly parents has been made possible thanks to Beth. The specification of requirements given by my parents was fairly extensive and Beth rose to the challenge ensuring all were met on more than one occasion. Unfortunately my parents had to bow out of the original house due to health challenges but Beth has since found another and look forward to them moving in during March. I would personally like to thank Beth for her dedication and all the effort she has made. Not your usual estate agent by any means. If I chose to move in the future my first port of call would Beth Murphy. Thank you Beth for all your hard work, 5 stars plus!

Adrian · 20 February 2023