Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleOverall bad experience with Prospect. Multiple cancelled bookings two hours before I was supposed to arrive - reason given as not having access to the property or forgetting someone else had already placed an offer. They cancelled a viewing …
Jack · 8 October 2025
Agent replied · 8 October 2025
Hi Jack, I’m really sorry to hear about your experience. Last minute cancellations and poor communication are not the standard we set for ourselves, and I completely understand how frustrating that can be. Your feedback has been shared with … More
★★★★★ 5/5
TrustpilotGreat experience with Prospect, thanks to Beth
Huge thank you to Beth who was amazing throughout the sale process. We decided to go with Prospect after having bad experience with a previous agency and couldn’t be happier with our decision. The way Beth handled everything from arranging viewings to finding us a buyer and guiding us through the whole process with her fantastic communication and knowledge was so helpful. Beth is a credit to the company. Thanks Prospect!
Sam · 27 October 2023
★★★★★ 5/5
TrustpilotGreat Expert Property Valuation
We had our Flat valuation recently by Prospect estate agency, Mr Toby Herman was valuation manager who visited the property and we were glad that he did great in getting the valuation with attention to detail on each aspects of our Flat and advised on the current market condition and buyers interest.Also briefed the best practices which Prospect estate agency follows in shortlisting the Potential buyers with predefined checks done, which further saves the overall time for selling completions.
Girish · 16 March 2023
★★★★★ 5/5
TrustpilotProfessional and motivated
Selling the family home, the Prospect team from Sandhurst proved to be professional and motivated, but compassionate and caring at the same time making the process as simple as possible for me. Thank you to Conner, Daniel and Bernadette to help close the process. Defiantly recommended, thank you
Mr · 23 December 2024
★★★★★ 5/5
TrustpilotI’ve had a great experience working…
I’ve had a great experience working with Prospect, and especially with Nikki. She has been consistently helpful, responsive, and proactive with any queries or maintenance issues. Her communication is always clear and friendly, and she genuinely goes the extra mile to support both landlord and tenant.
Ijak · 12 May 2026
★★★★★ 4/5
TrustpilotBeth at warfield prospect
Even though we didn’t end up selling with prospect. Beth was fantastic throughout our time with prospect. Beth was always contactable and friendly. There was always transparency with what was going on. We always felt that she was working hard for us.
Miss · 21 July 2023
Agent replied · 23 October 2024
Thank you for your review, Miss Owen.
★★★★★ 5/5
GoogleAngus Wilde is the most pro active lettings agent I have ever come across- highly recommend
Tayler · 11 December 2025
★★★★★ 5/5
TrustpilotProfessional, open communication and supportive during the full process
I am super satisfied for the service that Charlotte delivered to us. She was very nice everytime when I ask something to her. She is also very well organized and clarifying the steps moving forward. Her goal was to make landlord and tenant happy. We finally rent the house which was exactly what we were looking. Thanks Charlotte and happy to work with you.
Özgür · 7 March 2024
★★★★★ 5/5
TrustpilotI’ve had a very positive experience…
I’ve had a very positive experience with Prospects who manage the rental of my flat. They are always professional, reliable, and helpful and offered a very competitive rate. Samantha, the property manager is excellent, always responsive, organised, and helps with any problems efficiently. I really feel confident and so glad I picked Prospects! Highly recommended.
Olivia · 18 February 2026
★★★★★ 5/5
TrustpilotSelling my property through Prospect…
Selling my property through Prospect has been a brilliant and seamless experience. Knowledgably staff who dealt with the sale in a timely manner. I would highly recommend their services.
Minesh · 6 January 2026
Agent replied · 7 January 2026
Hello Minesh,
Thanks for the great 5 star review! So pleased the team could help you and make the process seamless for you.
Kind regards
★★★★★ 1/5
TrustpilotWorst estate agent I’ve ever dealt…
Worst estate agent I’ve ever dealt with. Essential works, including water leaks, have been outstanding for over 6 months, with other issues left unresolved for more than a year.
Kiran · 5 January 2026
Agent replied · 6 January 2026
Thank you for your feedback and sorry to hear of your experience, I understand you have spoken with the Property Management team today and a plan is in place. If you require anything further please feel free to call 0118 467 0891 to speak with Gemma.
★★★★★ 5/5
TrustpilotPositives of Sonam
Sonam has been the help we were looking for, he delivered with the needs and provided nothing but excellent support. Overall he has made wonderful me experience for us.
Sirish · 29 July 2025
★★★★★ 5/5
TrustpilotThank you so much to Beth for all of…
Thank you so much to Beth for all of her help with my first house purchase! Beth was great throughout, always kept me updated, always responded promptly and did a great job at chasing the solicitors and pushing things through as quickly as possibly! She made the whole experience feel smooth sailing! Would highly recommend prospect :)
Tyla · 9 July 2024
★★★★★ 5/5
TrustpilotNikki Gardner *****
Prospect have successfully managed one of our Buy-to-Let properties over the last 10 years.
We have found Nikki Gardner (of Prospect) to be very competent, professional and efficient in managing the property; checking the condition, obtaining maintenance quotes, and liaising with the tenants and ourselves
Steven · 12 May 2026
★★★★★ 5/5
TrustpilotRental - landlord
We have been landlords with Prospect with Nancy looking out for our property. Nancy has always been responsive and helpful.
Pam · 17 March 2026
Agent replied · 19 March 2026
Hello Pam,
We really appreciate the lovely review for Nancy. Thank you for the 5 stars too!
Kind regards
★★★★★ 5/5
TrustpilotCustomer Service
We have had the pleasure of having our tenancy managed by Nancy Suri for almost four years now, and we can honestly say the experience has been excellent. She has always been incredibly prompt in responding to any queries or concerns, and her professionalism and politeness make every interaction smooth and reassuring.
Karthik · 16 March 2026
★★★★★ 5/5
GoogleAngus, Jack, and the team at Prospect Maidenhead have been extremely helpful in arranging our rental property. After viewing they were very responsive and arranged the agreement with no delay. They have been attentive and on-hand throughout the process. Thank you to the Team, would definitely recommend!
Jack · 2 July 2025
Agent replied · 3 July 2025
Hello Jack,
We're so please you had a great experience with the Maidenhead team. Thank you for the lovely review! … More
★★★★★ 5/5
TrustpilotChloe ... Birthday Fairy
I am a tenant and managed by Chloe Reilly. Chloe is always a professional but just recently pulling out all the stops to help me. I fell foul of drain problems and then boiler breakdown. Resulting in no not water or heating for two weeks. Chloe was approachable, sympathetic and did everything she could to speed up the repairs on both occasions. I was beginning to feel worn down by it all. However she saved my sanity. I was able to reinstate a birthday celebration that I thought would be cancelled. Thanks Chloe.
Karina · 24 November 2022
★★★★★ 5/5
TrustpilotBeth @ Prospect has been amazing!
Absolutely a 5 star experience thanks to BethBeth has been an amazing support right from placing an offer on a property we were buying through Prospect right up to minute of exchange. It was a very difficult transaction but Beth worked so hard to keep us informed and to help expedite the transaction as quickly as possible. Beth is very responsive when trying to contact Prospect and her transparency and level of work ethic is amazing. We felt lucky to be working with her as buyers and would definitely recommend Prospect based on our recent experience with Beth
Natalie · 17 November 2022
★★★★★ 5/5
TrustpilotSubcontractor review
From a different perspective, we are contractors working along side prospect and are subcontracted work. The team have always been a pleasure to deal with. Not everything always goes to plan but the team are always soo helpful in getting everything resolved. We deal with Kate, Lily, Kodie, Betsy, Nikki, and Chloe mainly. They are always friendly, and the communication is always great. We always have to pop in to branches for key collection and have always found the branch staff to be helpful and friendly also. So a wonderful team of people and a pleasure to work with. We have had the same consistent experience over the 2+ years we have been with them.
Kirstie · 16 June 2025
★★★★★ 5/5
TrustpilotLily Sines
I have dealt with Lily Sines for a while now and I have always been impressed with how efficient and knowledgeable she is. My emails are always dealt with immediately and Lily is always very helpful and tries to make any work that needs to be done to the house a smooth process as we live in the US. I know I can always rely on Lily to get things done for us. Lily is a huge asset to Prospect!
Suzanne · 15 November 2022
★★★★★ 5/5
GoogleGreat service from Maidenhead Lettings tream!
Matt · 26 June 2026
Agent replied · 27 June 2026
Thank you for your kind review. We’re delighted to hear you had a great experience with the Maidenhead lettings team. We really appreciate your feedback and look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotReally professional and would highly recommend.
Had Prospect selling my property in a not exactly favourable market, but they were really professional with their valuation and the conduct of viewings, with every viewing followed up. Eventually we had a buyer and from there the real challenges begin... they did a wonderful job liaising between seller, buyer and their solicitors. We needed a fast completion and with their help we were able to pull through. Many thanks to Paul and Beth and would definitely recommend to anyone thinking of putting their house on the market!
Debra · 8 November 2022
★★★★★ 5/5
TrustpilotShe very friendly and gets back to us…friendly
Nikki gardneris very friendly and gets back to us fast all in all the very best at her job
Kelly · 19 March 2026
Agent replied · 20 March 2026
Hello Kelly,
Thank you for the short but sweet 5 star review :)
Kind regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.