Prospect Maidenhead reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Me and my wife have been renting…

Me and my wife have been renting through Prospects for the last 2 years and have just renewed with them at our property for the next 2 years. Our current property manager, Sasha Byrne has been amazing and is a credit to Prospects. Sasha has a great work ethic, always striving to meet our needs/requests and always maintains great communication regarding matters of the property. I would highly recommend Prospects as a letting agency and Sasha personally for her great work and continued support as our property manager!

Keto · 22 July 2022

★★★★★ 4/5

Trustpilot

Good Lettings Agents

Good Lettings AgentsWe dealt with Sasha Byrne during our time in a rented house through prospect and she was fantastic, always willing to help and genuinely friendly - I've had quite a few rentals recently and Sasha has provided the best service of any estate agent.The only star removed is due to the Landlord of the property, who was incredibly difficult to deal with and I would advise prospect as a whole to vet their landlords closely as there are definitely some bad ones on their books!

Dan · 14 July 2022

★★★★★ 5/5

Trustpilot

Nikki at Prospect is excellent and…

Nikki at Prospect is excellent and always responds to my questions and requests promptly. Great service!

Sharon · 20 March 2026

★★★★★ 5/5

Trustpilot

Consistent good service

I have been a landlord with Prospect for a number of years and have always found the service to be good. Recently Nicki Gardner has taken over as my property manager and I have found her to be communicative and supportive.

Pierina · 13 May 2026

★★★★★ 5/5

Google

Thank you Prospect! I appreciate you being on my team and walking with me every step of the way. I wish I had instructed you sooner (after being badly let down by another agent in Maidenhead). My sale was not the easiest in the world, but you kept going and fought the battle with me. A special thanks to Harrison, Gareth and Tom.

Sarah · 16 March 2018

★★★★★ 5/5

Trustpilot

I found all aspects of Prospects…excellent

I found all aspects of Prospects Maidenhead excellent. All their sales team were so good & more than helpful, pointing us in the right direction. Then Bernadette Martin as their Transaction Support was just as excellent, keeping us updated & always quick & honest. What more could you wish for during the stressful process of purchasing & selling your home? Jane

Keith · 29 January 2024

★★★★★ 5/5

Trustpilot

Very responsive and cooperative agent.

Ivana · 10 June 2026

★★★★★ 5/5

Trustpilot

We are with prospect with more than 2…

We are with prospect with more than 2 years and agency is super agile and always responsive. I would like to highlight the amazing experience which we had specially with Ashleigh Ackermann, she is just super. Always understanding, caring and with right attitude. She is a great asset to the company.

VG · 18 February 2026

★★★★★ 1/5

Trustpilot

Update on July 11 2024 review-still no refund

Prospect Maidenhead is really incompetent, not professional to deal with renting properties. Property Manager can not close the agreement on deposit, still sending us fault items to claim extra. It is going to be almost 2 months since we have moved out and we still could not get our deposit back!

Y · 2 August 2024

★★★★★ 5/5

Trustpilot

Charlotte Morgan

Charlotte Morgan. We’ve viewed several properties on our search with different estate agents but to be honest, Charlotte is the most professional and renting through Charlotte has been a breeze.

David · 23 May 2025

★★★★★ 5/5

Trustpilot

We have a property that is managed by Prospect…

We have a property that is managed by Prospect. Like most companies I look for the 80/20 rule whereby we all strive for 100% which unfortunately is not achievable due to many variables. What is important is how and when the 20% that does not meet expectations is rectified. Prospect for us overall have done an amazing job over years with many teams; they have the 20% philosophy to rectify the challenges that have not been met. Hazel Sims is one of their stars.

Paul · 17 May 2022

★★★★★ 5/5

Trustpilot

Beth was a delight to deal with

Beth was a delight to deal with. She went above and beyond to close the sale. She constantly followed up with the lawyers of both parties to meet the deadlines. Kept everyone updated. The effort she put in, felt like she is selling her own house and not just doing a job

Yoomna · 5 July 2024

★★★★★ 5/5

Trustpilot

I’ve had a very positive experience…

I’ve had a very positive experience with Lynne, from Prospect. She has been very helpful throughout the entire process, always easy to contact and quick to respond whenever needed. Her understanding approach really stands out. I would definitely recommend her services to anyone looking for a reliable and dedicated estate agent.

Eric · 12 February 2026

★★★★★ 5/5

Google

A challenging sale has been completed by David and his team. It was professionally handled and a very good job was done in bringing every firm and individuals together to facilitate completion of the sale.

Bryan · 16 March 2025

★★★★★ 5/5

Trustpilot

Natasha was great!

We viewed a property in Tongham with Natasha from Prospect and we’re happy with the service provided. Natasha was well informed and answered all our questions concisely. She then followed up to ask our thoughts next day.Positive experience.

Marcus · 15 May 2023

★★★★★ 5/5

Trustpilot

I recently purchased a property through…

I recently purchased a property through Prospects and was helped by Beth Murphy. From the introductory call she was so helpful and really took the time to understand what I was looking for. I felt like I struck gold when Beth found a really lovely house and helped me on my journey to get it. Throughout she was understanding and helped me manage all the pressures that come with buying a new home. I still pinch myself that I am now here and will always be grateful to Beth for introducing me to my new home. Thank you Beth and the team at Prospects.

Verified · 9 April 2022

★★★★★ 5/5

Trustpilot

Sonam Gurung is a one of the best and en excelent communicator / customer services. He is reliable, versatime dynamick and professional person. I can sense that he has a lots of potential and bright f

Sonam Gurung is a one of the best nd en exccelent communicator/ customer services. He is a reliable, versatile dynamic and profession person.

Customer · 29 July 2025

★★★★★ 5/5

Trustpilot

Rented Property

Been dealing with Nikki Gardner at Prospects for a number of years now with regards to our rented property in Berkshire. She is extremely professional and we are very happy with the service we have received over the years.

NB · 12 May 2026

★★★★★ 4/5

Trustpilot

Thank you to Prospects Estate agents…

Thank you to Prospects Estate agents for helping with a long sale process, especially Bernadette, a very special lady, an absolute credit to the company, giving the best, professional customers service with common sense and so responsive!!Have a Wonderful Christmas All!

Teresa · 13 December 2024

★★★★★ 5/5

Trustpilot

Great experience!

For many years, my experience with Prospect has been really great and smooth. I particularly appreciate the professionalism of Nikki Gardner, who has been managing my tenancy in a very efficient and friendly way. This is really appreciated!

Philippe · 16 May 2026

★★★★★ 5/5

Google

David Ward - Residential Sales Manager. After a long (12 month) client relationship, delivered an exceptional marketing approach that attracted 21 viewings and 10No. offers leading to a sale within a …

Patrick · 30 September 2025

★★★★★ 5/5

Google

I would like to thank Bernadette Martin and David for helping us with the selling of our father’s house. Bernadette was very professional and kept us up to date with progress of the sale in what is a difficult time for us. With everything …

Tony · 30 September 2024

★★★★★ 5/5

Trustpilot

Positive, efficient service from Beth

Beth has helped to push things along throughout the process of my flat sale, and I believe that we wouldn't be where we are now, i.e. very close to completion, without her efforts. She has given me regular updates via phone and email throughout, and has generally been a very pleasant and positive person to deal with. Thank you Beth!

Sarah · 14 December 2023

★★★★★ 5/5

Trustpilot

Bernadette Martin has helped us…

Bernadette Martin has helped us negotiate through the selling of our property . She is professional, very knowledgeable and also very personable and would recommend her when going through either selling or buying a house .

Mim · 15 August 2025