1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
Trusted Agent profile · Windsor and Maidenhead
Frost Partnership Windsor reviews in Windsor and Maidenhead
★★★★★
252 reviews across 3 platforms
2 Clarence Road, Windsor, SL4 5AD, Windsor and Maidenhead, SL4 5AD
Part of Frost Partnership, see every office.
Frost Partnership's office in Windsor and Maidenhead, at 2 Clarence Road, is rated 4.5 out of 5 across 252 reviews on three platforms, including 120 Google reviews rated 4.4.
120
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
122
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWill Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
Agent replied · 17 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotI bought a property at Oxford assisted…
I bought a property at Oxford assisted by Cornelia. I am generally happy with their professional services. I would surely consider selling properties through them in the future
5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
GoogleThank you to the lettings team, especially Danielle Sprenger, she has been a fantastic property manager and has made the experience seamless. I am very grateful for all of her help.
Agent replied · 22 October 2024
Thank you so much for taking the time to leave this amazing 5 star Google review for our Windsor Lettings team and for Danielle. We are so pleased to hear that she the experience seamless. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
Agent replied · 24 May 2026
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
TrustpilotExcellent communicator
We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.
5/5
GoogleI rented through Frost for 18 months and could not fault the service they provide. Particularly dealing with both Tracey & Jackson, upmost professional but friendly and always on hand if needed. Helped me out on a few occasions when accidentally locking myself out !! Thank you for such a great service and always bring there Tracey & Jackson
Agent replied · 8 December 2024
Hi James - Many thanks for writing this 5 star Google review for Tracey and Jackson from our Windsor Lettings office. It was great to hear that you could not fault the service they provided over your 18 month rental. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
5/5
GoogleWorking alongside The Frost Partnership Estate Agents Windsor with their letting Negotiators, Sinead and Tracey has been a pleasure. They were hugely attentive and friendly and were on hand to advise and recommend whenever we needed with regards to renting, work that need carried out and tenancy agreements. Highly recommend them!PositiveResponsiveness, Professionalism
Agent replied · 22 October 2024
Hi Kate Many thanks for taking the time to write this 5* review and recommend our Windsor Lettings team.We are delighted to read that they have been a pleasure to work with. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotJordan you are a star
Agent replied · 24 May 2026
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
Agent replied · 19 March 2026
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
Agent replied · 19 March 2026
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
5/5
GoogleBoth Denise and Nicola have been very supportive, friendly, helpful and professional throughout the sale of our late Mum’s house. Would not hesitate to recommend Frosts of Windsor.
Agent replied · 22 October 2024
Hi Sarah - Thank you very much for taking the time to write this fabulous 5 star review for our Windsor Sales team and especially Denise and Nicola. It was great to read that they were so supportive, friendly, helpful and professional throughout the sale. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
5/5
TrustpilotExcellent service and communication…
Excellent service and communication from Ben and Orriane. Kept me well informed throughout the whole process and dealt with any bumps in the road. Thank you!
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotHelpful experience
Helpful experience from Tom Taylor especially with processing paperwork once the unfortunately episode of requiring eviction of a tenant who stopped paying rent has been encountered.
Agent replied · 17 October 2025
We are pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSinead provided a great service for us when viewing and moving into our property. She has also been there for any questions we have & provides us with her assistance with any further help we have required when moving into our home. Thank you Sinead !PositiveProfessionalism
Agent replied · 22 October 2024
Hi Lilli Many thanks for taking the time to write this 5* review for Sinead from our Windsor Lettings team. We are delighted to read that she provided you with a great service when viewing and moving into your property. We will pass your comments on to Sinead and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
GoogleI would highly recommend them when searching for a place. Having just returned from Korea with a particular set of requirements, Sinead was really helpful and communicative. She explained the process to me and sorted out the documentation quickly and efficiently. Thanks again!PositiveResponsiveness, Quality, Professionalism
Agent replied · 22 October 2024
Hi Stew Many thanks for taking the time to write this 5* review for our Windsor Lettings team. We are delighted to read that Sinead was really helpful and communicative. We will pass your comments on to her and also to our senior management team.
5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
GoogleFrost have been wonderful the whole way through our letting process. Karen Morris at the Windsor Branch is great to deal with, kept us in the loop throughout the process, and answered all the questions we had. The entire process was very smooth, despite still being somewhat in lockdown.
Agent replied · 22 October 2024
Hi Amy, Many thanks for taking the time to write this 5* review for Karen in our Windsor office. We're delighted to read that she provided you with a friendly and professional letting service, and ensured the process was straightforward and smooth despite the Covid-19 situation. Best wishes to you from all at The Frost Partnership Estate Agents
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Frost Partnership Windsor hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Windsor and Maidenhead.
