Trusted Agent profile · Windsor and Maidenhead

Frost Partnership Windsor reviews in Windsor and Maidenhead

4.5

★★★★★ Excellent

248 reviews across 3 platforms

2 Clarence Road, Windsor, SL4 5AD, Windsor and Maidenhead, SL4 5AD

Frost Partnership's office in Windsor and Maidenhead, at 2 Clarence Road, is rated 4.5 out of 5 across 248 reviews on three platforms, including 120 Google reviews rated 4.4.

Google logo

4.4 / 5

120

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

the process was handled efficiently and…

the process was handled efficiently and hassle free -

Mr · 21 February 2026

Agent replied · 23 February 2026

We're glad the process was efficient and easy for you. Thank you for your positive feedback; we appreciate it!

5/5

Trustpilot

Craig was great

Craig was great, very helpful, very positive

Carole · 16 October 2025

5/5

Trustpilot

Iam really happy with the service…

Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.

Mrs · 21 October 2025

Agent replied · 23 October 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I have been speaking with Tracey Brooks at the company regarding letting of my flat out. She has been very helpful and professional going above and beyond her job title and I would recommend dealing with her anytime. Thank you Fred Russell.PositiveProfessionalism

Christine · 23 October 2021

Agent replied · 22 October 2024

Many thanks for leaving this 5* review and recommendation for Tracey Brooks of our Windsor Lettings team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

I had a great experience with Hannah…

I had a great experience with Hannah Rae, she was very professional and patient

Bolanle · 24 August 2026

5/5

Google

We recently bought a flat in Windsor, Denise was helpful and efficient at all times, and the purchase went through without any problems. We were then assisted by Karen in lettings, who has been processional and knowledgeable throughout and we are very happy with our tenant.

Tony · 23 October 2020

Agent replied · 22 October 2024

Hi Tony Many thanks for taking the time to write this 5* review for Denise and Karen from our Windsor office. We are delighted to read that they provided you with a professional and knowledgable property service from start to finish. We will pass your comments on to them both. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

5/5

Google

Happy with the agency. Sinead was very helpful and the full process of me moving in was easy. Can't complain

Sabina · 23 October 2023

Agent replied · 22 October 2024

Many thanks for this fantastic 5* review for Sinead from our Windsor Lettings team. We are delighted to hear that Sinead was very helpful and that the whole process of moving in was easy. We will pass your comments on to her and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Excellent and efficient customer…

Excellent and efficient customer services

Seru · 21 February 2026

Agent replied · 23 February 2026

We appreciate your positive feedback and are happy that you found our customer service excellent and efficient. Thank you.

5/5

Trustpilot

Brilliant service from initial contact…

Brilliant service from initial contact with Sherko and throughout process with excellent regular communication from James. Weekly updates were particularly helpful. Would definitely recommend.

Andy · 23 May 2026

5/5

Google

I've been a serial question-asker through countless viewings, yet Pierce always remains calm, unflappable and very helpful.

Linda · 21 October 2025

Agent replied · 23 October 2025

Hi Linda - Thank you so much for this fantastic 5 star Google review for Pierce from our Windsor Sales team. We are delighted to hear that he remained calm, unflappable and was very helpful. We will pass your comments on to him and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

5/5

Trustpilot

Good service

Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.

SPNP · 22 May 2026

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

1/5

Trustpilot

I am extremely disappointed the Kidlington team

I am extremely disappointed with my experience with Chancellor and, frankly, expected far more from a company of this size and reputation.

Taisson · 21 May 2026

5/5

Google

I would highly recommend Frost for sale/ purchase in Windsor area. Highly professional and efficient team. Thanks to Frost for supporting us with our journey.

Sumita · 1 July 2025

Agent replied · 26 July 2025

Many many thanks for taking the time to post this 5 star Google review for our Windsor Sales team. We are delighted to hear that you would recommend Frost for sale/ purchase in Windsor area as a highly professional and efficient team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I had a smooth and lovely experience with The Frost Partnership Estate Agents in Windsor. Tracey, with who I had been in contact, was ever so patient with me and my busy schedule, very helpful and accommodating. The process felt easy and that I was in safe hands. The other team members involved with my case were as well very nice and professional.

Maud · 23 October 2023

Agent replied · 22 October 2024

Hi Maud - Thank you so much for this amazing 5 star review for Tracey Brooks from our Windsor Lettings team. We are so pleased to hear that Tracey was helpful and accommodating and made the process feel easy. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Frost have successfully rented out our flat for us in 24hours, where another agent failed to come up with any suitable tenants. Sinead was amazing, professional and very efficient. I am very impressed.PositiveProfessionalism

Lara · 23 October 2021

Agent replied · 22 October 2024

Hi Lara, That's great to read; we're so pleased the Windsor Lettings team achieved a quick let for your property and that Sinead was amazing, professional and efficient!! Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Nicola and the team did a great job selling our house. The care and communication throughout has been wonderful. When under offer the attention to getting it through to completion and the liaison with all parties has been fantastic. Thank you!

Kathryn · 27 December 2023

5/5

Google

I would highly recommend The Frost Partnership in Windsor. Nicola was so professional and helpful and a joy to deal with, my sons property went though smoothly and he was very pleased. Thank you again Nicola.

Eileen · 23 October 2020

Agent replied · 22 October 2024

Hi Eileen, Many thanks for your 5* review for Nicola from our Windsor office. We're delighted to read that she provided you with a professional and helpful property service and made your son's property transaction a smooth one. We will pass you comments on to Nicola and our senior management team Best wishes to you both from all at The Frost Partnership

5/5

Google

We had a really positive experience finding our new home with Frost. Sinead was communicative, friendly and helpful throughout the process. Thank you!

Laura · 23 October 2022

Agent replied · 22 October 2024

Hi Laura Thank you so much for your 5 star review for our Windsor Lettings office. We are so pleased to hear that you had a really positive experience finding your new home with Frost. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Fantastic agents. I dealt with Denise Lane. she was very professional , highly Open and engaged through the process, keeping us updated at all times and chasing actions to keep the purchase moving smoothly. Sheeba

Sheeba · 23 October 2020

Agent replied · 22 October 2024

Hi Sheeba Many thanks for taking the time to post your 5* review for our Windsor team. We're delighted to hear that they provided you with an excellent level of service which made them stand out from other estate agents. We'll pass your feedback on to Denise, and to The Frost Partnership senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Always quick and effective in…

Always quick and effective in addressing and solving problems

Mario · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Excellent service from beginning to end for our company tenancy in Windsor. Karen and her team were helpful and professional dealing with our client's specific requirements. We would not hesitate to use Frost again.

Relocate · 23 October 2020

Agent replied · 22 October 2024

Hi Relocate UK Many thanks for taking the time to write this 5* review for Karen and her team in our Windsor office. We're delighted to read that your clients received a helpful and professional property service. We will pass you comments on to all involved and look forward to working with you again in the future. Best wishes from all at The Frost Partnership Estate Agents

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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