Trusted Agent profile · Windsor and Maidenhead

Frost Partnership Windsor reviews in Windsor and Maidenhead

4.5

★★★★★ Excellent

255 reviews across 3 platforms

2 Clarence Road, Windsor, SL4 5AD, Windsor and Maidenhead, SL4 5AD

Part of Frost Partnership, see every office.

Frost Partnership's office in Windsor and Maidenhead, at 2 Clarence Road, is rated 4.5 out of 5 across 255 reviews on three platforms, including 120 Google reviews rated 4.4.

Google logo

4.4 / 5

120

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

125

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

The Frost Partnership - Windsor have been absolutely fantastic. We have built fantastic relationships with Karen and Cheryl in particular and will remain loyal customers moving forward. Excellent Service, very professional and a second to none understanding of their customer base. Thank you for all your hard efforts working with us over the past year. We couldn't recommend you guys enough. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Hollie · 23 October 2021

Agent replied · 22 October 2024

Hi Hollie, Many thanks for taking the time to write this 5* review for our Windsor team, in particular Karen and Cheryl. We are delighted to read that their professionalism and knowledge provided you with a property service that surpassed expectations and that you will remain loyal customers in the future. We will pass your comments on to both Karen and Cheryl and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Denise was incredible and really went above and beyond to complete the sale. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Dan · 23 October 2021

Agent replied · 22 October 2024

Thank you, Dan. That's fantastic to read; we're so pleased that Denise from our Windsor team went above and beyond to complete your sale. We will pass your comments on to Denise and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Having recently leased through Sinead McMahon and Tracey Brooks from the Frost Partnership in Windsor I can thoroughly recommend their services. We had just relocated from Sydney so a few new leasing requirements had to be considered. They communicated so clearly and efficiently the whole process became effortless whilst very welcoming assisting us newcomers. Highly recommend these two professionals. Cameron Macdonald & Steven TranPositiveResponsiveness, Professionalism

Cameron · 23 October 2021

Agent replied · 22 October 2024

Hi Cameron, Many thanks for taking the time to write this 5* review for our Windsor Lettings team . We are delighted to read that Sinead and Tracey have made the whole process effortless and communicated clearly and efficiently. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Fantastic service from Denise on a long and arduous sale! Nothing was too much trouble. Would highly recommend.

Jo · 18 February 2025

Agent replied · 23 February 2025

Many thanks for writing this fantastic 5 star Google review for Denise and our Windsor Sales team. It was great to hear that nothing was too much trouble and that you would highly recommend them. We will pass your comments on to Denise and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Jamie Woodman

Good customer service

Mohammed · 21 May 2026

5/5

Google

Very professional and always accommodating. Arranged viewings quickly with Jackson and Tracey who made the process clear and easy.

Iain · 10 January 2025

Agent replied · 11 January 2025

Hi Iain - Thank you so much for taking the time to post this 5 star Google review for Tracey and Jackson from our Windsor Lettings team. We are so pleased to hear that they were very professional and made the process clear and easy. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

4/5

Google

While having a painful experience with the property management team, Tracey in the Windsor office did her best to help resolve the issue as quickly as possible

J · 23 September 2025

5/5

Google

Great service from Frost, professional from start to finish, particular thanks to Nicola Thornton, who dealt with my purchase.

James · 24 October 2018

Agent replied · 22 October 2024

Many thanks for taking the time to write this glowing 5* review James. We're delighted to hear that you received a professional service and will pass your comments on to Nicola. Best wishes

5/5

Google

Excellent service from Nicola Thornton and the sales team, selling my mother's flat after she moved into a care home. They did more than just find a buyer - were closely involved throughout the sales process, helping to address the buyer's questions and move swiftly to exchange and completion.

Rebecca · 23 October 2022

Agent replied · 22 October 2024

Thank you so much for your 5* review for our Windsor office. We are delighted to read that you received excellent service from Nicola Thornton and the sales team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

1/5

Google

Tried to make an appointment to view a property. Call answered by Nicole or Nicola. Very rude and dismissive behaviour from the outset. Made no effort to make an appointment or speak to vendor before dismissing the appointment request. Just being lazy and wanting to be stuck to her desk instead of working.

Chandler · 23 August 2024

5/5

Google

I would highly recommend The Frost Partnership in Windsor. The service I received as a prospective tenant during the letting process before i moved into my new home was extremely professional, helpful and flawless. Of particular note was the extra yard efforts made by Karen Morris and Caroline Scott which made my move perfect. Keep the good work up!PositiveResponsiveness, Professionalism

David · 23 October 2020

Agent replied · 22 October 2024

Hi David Many thanks for taking the time to write this glowing 5* review for our Windsor team. We're delighted to read that Karen and Caroline went over and above to ensure your property move was 100% perfect. We will pass your comments on to both, and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

2/5

Google

While our issues eventually get fixed, it takes multiple reminders. I don't think the letting property managers communicate annual leave to delegate tasks. It has been pretty draining and time consuming trying to organize the fixing of any maintenance issues.

Dere · 9 February 2025

5/5

Google

We purchased a property through Windsor with Denise handling it, she was very proactive in pushing through the sale at all points and helping to get us what we needed as buyers.

Arron · 23 October 2023

Agent replied · 22 October 2024

Thank you so much for this fabulous 5* review for Denise from our Windsor Sales team. We are delighted to hear that she was very proactive in helping to get you what you needed as buyers. We will pass your comments on to her and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr · 22 May 2025

5/5

Google

We have recently used Tracey and the Lettings Team to find us new tenants in our rental property. We found them very professional, approachable and knowledgeable and highly recommend them.

Dido · 27 November 2023

Agent replied · 22 October 2024

Thank you so much for posting this amazing 5 star Google review for our Windsor Lettings team. We are delighted to hear that you found them very professional, approachable and knowledgeable and that you highly recommend them. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Facebook

Now that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob

Rob · 16 November 2023

5/5

Google

Excellent service from the whole team from start to finish.

Clive · 24 July 2024

Agent replied · 22 October 2024

Hi Clive - Thank you so much for taking the time to write this 5* Google review for our Windsor team. We are delighted to hear that you received excellent service from the whole team from start to finish. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

4/5

Google

I have been working with Sinead in Frosts Windsor for over a year, she has been standout in her approach, dealing with tricky situations and helping find a resolution. Thank you for your hard work, being a landlord for the first time, and not living nearby has been challenging, but you have made it so much easier. We look forward to continuing to work together going forward!

Francesca · 23 October 2022

5/5

Google

Frost have been great throughout the time I have let with them. They're attentive and seek to resolve any issues swiftly and pragmatically. Given this, I had no hesitation letting a second property through them (which was let within hours). Great Service!PositiveProfessionalism

Mark · 23 October 2021

Agent replied · 22 October 2024

Hi Mark, Many thanks for taking the time to write this 5* review for our Windsor Lettings team. We are delighted to read that they have been great throughout the time that you have let with them. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents.

5/5

Google

Frost Partnership in Windsor have provided a fantastic professional service. Specifically working with Sinead who’s been amazing! Always on hand to answer any questions but she has been extremely proactive in helping us with our property search. I would highly recommend.

Lisa · 23 October 2021

Agent replied · 22 October 2024

Hi Lisa, Thank you. That's great to read; we're so pleased the Windsor team provided you with a fantastic professional service, especially Sinead. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

4/5

Google

It was an easy process from us booking in to view the property to us getting the house with the help of both Cheryl and Karen in Windsor office. They were both extremely helpful and professional and assisted us with any requests. Thank you both.

Aikaterini · 23 October 2020

Agent replied · 22 October 2024

Hi Aikaterini Many thanks for your review. We're pleased to read that both Cheryl and Karen from our Windsor office provided you with a professional, informative and prompt property service. We will pass you comments on to them both. Best wishes from all at The Frost Partnership

5/5

Google

From the first meeting with Denise to then meeting Nicole, the service was excellent. They were both professional, yet friendly but not over the top. They were honest and genuine and made the whole process seamless and so so pleasant.PositiveProfessionalism

Dee · 23 October 2021

Agent replied · 22 October 2024

Hi Dee Many thanks for taking the time to write this 5* review for our Windsor Sales team. We are delighted to read that they made the whole process seamless. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

5/5

Facebook

Megan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.

Kathy · 18 August 2023

Agent replied · 26 November 2025

Thank you Kathy! 😀

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