Trusted Agent profile · Windsor and Maidenhead
★★★★★
248 reviews across 3 platforms
2 Clarence Road, Windsor, SL4 5AD, Windsor and Maidenhead, SL4 5AD
Frost Partnership's office in Windsor and Maidenhead, at 2 Clarence Road, is rated 4.5 out of 5 across 248 reviews on three platforms, including 120 Google reviews rated 4.4.
120
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
118
Reviews on Trustpilot
Business-wide
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
TrustpilotThe young man was very helpful and…
The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.
We're delighted to hear our team member was so helpful and knowledgeable. Thank you for your kind words!
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
5/5
FacebookJust wanted to express my sincere thanks to Naomi Forward in Lettings for her exceptional service throughout the entire process. From the initial property viewing to collecting the keys, Naomi was professional, friendly, and incredibly helpful. She was always prompt, informative, and went above and beyond to answer any questions we had. Naomi made the whole experience stress-free and enjoyable. We wouldn't hesitate to recommend her services to anyone. Thank you. 😀
1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
TrustpilotAbbie was extremely friendly and very…
Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.
5/5
GoogleThank you to Frost Partnership for all their assistance in finding me a property in Windsor. They are professional and go out of their way to assist you. I won't hesitate in recommending them. Thank you once again Tracey, Cole and Adrian. Regards Christine
Hi Christine - Thank you so much for taking the time to write this 5* review for Tracey and the Windsor lettings team. We are delighted to hear your feedback. We will pass your comments on to Tracey and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotThank you Richard, Isabelle andLibby
I must say, Richard from Aylesbury branch, Isabelle and Libby have been extremely professional, diligent, and supportive throughout the entire process. I would definitely recommend their service.
We're happy to hear that our team offered such wonderful support. We appreciate your positive feedback and recommendation of our service; it means a lot to us.
5/5
GoogleGood afternoon, I writing to send a massive thank you to the Frost Partnership in helping me find and secure my dream home. A massive thank you has to go to Denise for all her professional work carried in getting this deal over line. It's much appreciated 👏 Kind regards Thomas Smith 4 The Walk Eton Wick
Hi Tom - Thank you so much for taking the time to post this fantastic 5 star Google review for Denise and our Windsor Sales team. We are delighted to hear that they helped you to find and secure your dream home. We will pass your comments on to the team and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotKieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
5/5
TrustpilotThanks to Emilia Williams MARLA
Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.
We're happy to hear that the contract renewal process went smoothly. We appreciate your positive feedback and are so glad we could provide helpful assistance to you.
5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
TrustpilotExcellent sales
Mullie was a phenomenal person to work with to market our property for sale. I would thoroughly recommend his services to anyone wishing to sell their property. His knowledge about the property market in Oxford is excellent. Very responsive and helpful.
5/5
GoogleChris and the team were brilliant helping us sell and purchase. Throughout the process communication was very good and we were kept up to date with everything that was happening. We'd highly recommend using Frosts for selling and buying.
Hi Hannah - Thank you so much for posting this amazing 5* Google review for Chris and our Windsor Sales team. We are so pleased to hear that communication was very good and that you were kept up to date with everything. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
5/5
GoogleChris and the team were brilliant helping us sell and purchase. Throughout the process communication was very good and we were kept up to date with everything that was happening. We'd highly recommend using Frosts for selling and buying.
Hi Hannah - Thank you so much for posting this amazing 5* Google review for Chris and our Windsor Sales team. We are so pleased to hear that communication was very good and that you were kept up to date with everything. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
GoogleI just wanted to share with you how helpful and professional Sinead McMahon Senior Lettings Negotiator, based at Windsor is to deal with. Nothing is ever too much trouble for this young lady and if she says she is going to do something she will do it and go that extra mile!
Many thanks for taking the time to write this 5* review for our Windsor Lettings team. We are delighted to read that Sinead especially was helpful, professional and goes the extra mile. We will pass your comments on to her and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleThank You! Thank You! Thank You! Chris you were such a support when buying our apartment recently. Providing sage advice on how to politely nudge all involved. It is so very refreshing to work with people who do exactly what they say they are going to do!! And a special thanks also to Denise who was there to support in Chris's absence I am so very grateful to you both.
Hi Joanne - Many thanks for writing this superb 5 star Google review for our Windsor Sales team. It was great to read that Chris was such a support when buying your apartment and was ably supported by Denise. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleThe team at The Frost Partnership in Windsor went above and beyond in helping us find the perfect rental. Sinead, who took care of us, was upfront and helpful on everything, making the entire process simple and stress free. We could not recommend them enough for anyone moving to the area.
Hi Brett, Thank you. That's great to read; we're so pleased the Windsor Lettings team went above and beyond in helping you especially Sinead. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotPleasant & professional
Pleasant, polite and appropriately professional. Gave us our own time to view if we wished. Offered to maccept questions and get answers for us.
We're happy to hear that you found our team pleasant, polite, and professional. We appreciate you taking the time to share your positive experience with us!
5/5
GoogleWe had a proper bumpy ride trying to sell my Mums house, but Frosts were brilliant keeping us informed of every twist and turn. Denise and Chris excelled themselves, always available and always returned calls promptly. Thank you
Hi Gillian - Thank you so much for taking the time to write this fantastic 5* review for our Windsor Sales team. We are delighted to hear that they were brilliant keeping you informed and that Chris and Denise especially excelled themselves. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
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