Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMartin and Co have been great in helping to sort our student housing for next year! Piers was extremely helpful and has made the process easy to understand and helped everything run smoothly. This made the whole thing a lot less nerve racking and we can now relax knowing we have a great house sorted thanks to him. Would definitely recommend to others, especially those like us who would benefit from someone like Piers guiding them through the rental process for the first time !
Anya · 21 April 2023
Agent replied
What lovely feedback to read.
Thank you very much for sharing it.
Really pleased we could help simplify renting for you!
Julian Bessey
Director
★★★★★ 2/5
GoogleI wouldn't recommend Martin & Co estate agents to anyone, although we really don't have a choice since they have such a monopoly over the listings in the area.
The process has mostly been tedious and displeasurable, and they're asking for a five star review before my interactions with them have even finished. as much as I detest estate agents in general Martin & Co haven't made me feel better towards them.
First impressions from one particular individual led me to suspect his incompetence which was later proven on several occasions where he missed the ball, I had to be the proactive one in arranging viewings, which he didn't realise I was actually turning up for despite confirming several times. He immediately suggested a discounted price he had no control over on a room that had been taken by the evening. I just don't trust anything they say to be true
You will have to tell them the same information repeatedly, which they still want to you confirm back to them before they action anything, and then forget.
David · 31 July 2025
Agent replied · 1 August 2025
Thank you very much for taking the time to feed back to us.
I am very sorry to read that your experience was not as good as you or we would wish.
Checking in with the team member that you dealt with I understand efforts to fit in viewings to suit but some confusion over which were to go ahead.
Thank you again for the feedback, noted also in respect of the duplication of information requests.
Julian Bessey
Director
★★★★★ 5/5
GoogleKarl was great. Knew the area well and the properties he was showing. He was also available when I messaged about the property. Definitely recommend martin and co to others.
Ruth · 21 August 2025
Agent replied · 24 August 2025
Thank you for your kind review.
Glad we could help.
Julian Bessey
Director
★★★★★ 5/5
GoogleKarl has been the best letting agent i could ever wish for- proactive, helpful, accomodating and anything you need for a perfect agent. Will definitely contact him if i need help in the future. He got me the dream flat i was looking for with perfect set up and geographical location. 5 star agency and staff
Athena · 21 September 2024
Agent replied · 24 September 2024
So pleased to read your feedback - thank you for sharing it here.
Happy new home to you!
Julian Bessey
Director
★★★★★ 5/5
GoogleMy son has rented uni accommodation with Martin & Co Winchester for the last five months, and is on the verge of signing with them again to cover his accommodation from August 2025 onwards.
There were some initial teething problems this year but Julian, the branch manager, took ownership for resolving them and I was super impressed with the efficiency in which this happened. His communication was also amazing, and I really valued this aspect.
For upcoming accommodation my son and I have been dealing with Karl. Again, communication has been great. He has called back when he has said he will, and answers all emails in a timely manner. I've been happy with the service my son has received from Karl and I've no qualms about him using Martin & Co again for his uni accommodation based on the service received.
Mrs · 15 January 2025
★★★★★ 5/5
GoogleMolly was very helpful. She gave us a beautiful viewing experience and communicated with us in a nice manner.
Saviour · 10 August 2026
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Karl at the Martin & Co Winchester branch in regards to a student property for my son this coming September, I reached out to Karl in December 2024 with the general enquiry as to when would it be ideal to start viewing student accommodation for the new academic year 2025/26, he suggested that as these properties get advertised and “Let agreed” fairly quickly to start our search in the New Year and to check on the webpage regularly. We arranged to meet in February 2025 for our first viewings, however my son still overly keen to browse the accommodation on offer, found and viewed a room the same day with Karl and has successfully secured a beautiful room for his final year at university. Karl has been very professional throughout and has acted quickly to help my son find his perfect room, Karl has been keeping him up to date with progress via WhatsApp and I couldn’t ask for anymore assistance from Karl as I’m 150 miles away and Karl at Martin & Co has been so helpful in keeping me and my son updated, I’ve had the pleasure of talking to Karl on the telephone and his friendliness and abilities have shone though, a true asset to your Winchester team, thank you again for all your assistance Karl its very much appreciated.
Rachael · 11 January 2025
★★★★★ 5/5
GoogleOver the last few months I have been looking to move to the Andover/Whitchurch area. I have been to view a number of property’s with several different local estate agents. The experience I have had dealing with Martin and co Winchester has been by far the best. The staff have been very pleasant, helpful and professional. Moving house can be quite traumatising at the best of times and the staff have made my search for a new home a much more comfortable ordeal. I would like to especially thank Jenna for her efforts. Many thanks, 5 stars
Gregg.
Gregg · 29 March 2023
Agent replied
Thank you very much for sharing your kind feedback here Gregg. Glad we could help. I’ll be sure to let Jenna know what you have said. All the very best with your new home!
Julian Bessey
Director
★★★★★ 5/5
GoogleI had a really positive viewing experience with Martin & Co in Winchester. Karl was professional, friendly, and provided excellent customer service throughout the process. Gloria
Gloria · 24 September 2025
Agent replied · 29 September 2025
Thank you for your feedback - delighted that we could help.
Julian Bessey
Director
★★★★★ 5/5
TrustpilotExcellent customer service - Emily
Our agent Emily was incredibly helpful and kind. She answered all our questions and was able to give us alternative properties too, which met our parameters. Emily was incredibly knowledgable and understood what our needs were and was able to outline critical reasons why certain properties would be useful to us.
Sebastian · 18 November 2024
Agent replied · 20 November 2024
Thank you for sharing your feedback.Very pleased we could help!Julian BesseyDirector
★★★★★ 5/5
Google***UPDATED***
After a prompt call from Julian out of hours and a swift response from the team at the Martin & Co Winchester this morning our problem was resolved and we are super happy with the outcome and would highly recommend. Thank you again for the great service
****
My partner and I recently moved into a “fully furnished flat” or at least that’s what we thought. However upon arrival to the flat it was evident that we were missing items that should have been there. We are missing a TV, a single sofa chair and a table and chairs set. We are also waiting on a response from EnviroAir regarding our faulty extractor fan, we were told by our property manager to just wait for them to call, it’s been nearly a week now. It has now been over a month and is ongoing, and is becoming an increasingly annoying situation. Martin & Co, or rather our property managers (who I will not name and shame), have given little to zero communication throughout this period, despite having used all forms of communication (email, call and going into the branch). One of our property managers didn’t even know we had problems despite having emailed and emailed and called many times before when we went in to ask about it. This whole experience has put unwanted stress on both of us and we both feel very let down and disappointed by Martin & Co especially after having such a good experience in the early stages of this process.
Niamh · 5 March 2023
Agent replied
Hi Niamh,
Thank you very much for your kind review. Apologies for the delay and lack of communications for a period there.
Delighted we have got things back on track to your satisfaction.
All the best to you both in your new home.
Julian Bessey
Director
★★★★★ 5/5
GooglePiers has been incredibly helpful in helping us find a student house. Very good communication and answered all our questions whilst reassuring us on any queries and has given us plenty of time to think our choices through! We experienced a problem within our group looking at houses and he has fully supported us and given us more time to try and resolve it so we get to keep the house. Exceptional service, especially for students, thank you so much
Sasha · 5 March 2023
Agent replied
Delighted to read your great feedback Sasha. Really pleased to see we could simplify the process for you and take some stress out.
I’ll be sure to let Piers know.
Thank you for posting your review here.
Julian Bessey
Director
★★★★★ 5/5
GoogleJulian Bessey at Martin & Co, Winchester is absolutely amazing. His in depth knowledge of the property market and buy-to-let sector is second to none. He has been incredibly patient with us and our buyers, guiding them to make ideal investment choices. He has sold many properties for us, much quicker and smoother than any other estate agent and at good prices. He has repeatedly succeeded where others have fallen short,
I am especially impressed by the care and attention he gives to lower value properties as much as the higher value ones. I cannot recommend him highly enough.
Joanna · 2 March 2023
Agent replied
Thank you very much indeed Jo for your very kind review and for many years of business buying, selling, letting and managing!
Julian Bessey
Director
★★★★★ 4/5
GoogleAmy has been very cooperative so far with viewing times and cares that the property I'm interested in is right for me!
Laurence · 25 October 2025
Agent replied
Thanks for your feedback Laurence!
I’ll be sure to pass it on.
Enjoy your new home.
Julian Bessey
Director
★★★★★ 5/5
GooglePiers was very helpful and communicative on WhatsApp, and helped schedule a viewing quickly. At the viewing he was friendly and provided all the information I needed, then the process of securing the room was also done quickly and smoothly.
Fergal · 4 April 2025
Agent replied · 16 April 2025
Thank you for your review - great feedback to read.
Julian Bessey
Director
★★★★★ 5/5
GooglePiers was amazing! He offered me lots of different options that was quite challenging given the short time frame he had. Very understanding of my short time frame and delivered everything I asked for.
Joy · 14 June 2025
Agent replied · 14 June 2025
So pleased to see we could help you quickly and easily.
Thank you for your feedback.
Julian Bessey
Director
★★★★★ 4/5
GoogleThank you Amy you are a great asset to your team .
Kobby · 10 September 2026
★★★★★ 5/5
GoogleMany thanks to Amy Hart for all her help in finding us a property in a great location, with a balcony!!
Elaine · 10 July 2026
★★★★★ 5/5
GoogleAgent was at the property early and friendly. We were shown around the property and had all our questions about works to be done and furnishings answered. Good viewing experience and clearly well maintained property
Alec · 26 May 2025
Agent replied · 30 May 2025
Thank you for your kind feedback.
Julian Bessey
Director
★★★★★ 5/5
TrustpilotReview for Emily / EW
Emily was an approachable and warm person to meet. During the house viewing she was informative thorough and receptive of any questions we had. She was efficient about letting us know what our next steps were to secure a house and was responsive and guiding online during the process.
Moon · 21 November 2024
Agent replied · 19 November 2024
Thank you for your kind feedback.Very pleased we could help and happy new home to you!Julian BesseyDirector
★★★★★ 5/5
GoogleI would like to say huge thank you to Karl who was handling my application. He was so kind, professional and polite. He answered all my questions very quickly and found the best renting option according to prespecified preferences. I would highly recommend Martin & Co Winchester services to anyone needing assistance with renting a property! Five stars!
Kate · 29 June 2024
Agent replied · 23 July 2024
So pleased to read your feedback.
Happy new home to you.
Julian Bessey
Director
★★★★★ 5/5
GoogleI really had Awesome experience here... We were searching for a house to rent and we couldn't find any. But Martin & Co helped us to find our dream home and we are moving in there soon. The staffs are so helpful especially Piers, who helped us to find that house, which tiks all the boxes. Thank you Piers, Thank you Martin &Co.
Renjini · 21 March 2024
Agent replied · 12 April 2024
Thank you very much for your kind feedback.
Very pleased we could help.
Julian Bessey
Director
★★★★★ 5/5
GoogleFrom the moment I rang up to enquire about a property to the moment we were shown the property, the service we received from Martin & Co was excellent. Piers was extremely knowledgeable and accommodating, who took the time to show us each and every aspect of the property, the area and what newcomers to Winchester would need to know. Huge thanks to Piers for his help, knowledge and experience!
David · 18 October 2023
Agent replied · 21 September 2023
Delighted to read your review David. Top job Piers!
Very pleased we could help.
Julian Bessey
Director
★★★★★ 5/5
GoogleI recently encountered a misunderstanding with this company, and they went above and beyond to address my concerns, ensuring that I not only understood the situation but also assisting me in resolving my frustration. Credit is due where credit is deserved, and these individuals genuinely strive to satisfy both the property owner and tenant. Kudos to Piers and Mr. Steve for their outstanding efforts.
Gabriel · 15 February 2024
Agent replied · 22 May 2024
Thank you very much for your feedback.
I am very glad we could help resolve your issues for you.
Julian Bessey
Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.