Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMolly is great
Molly is great! shes always been there to answer questions we may have, shes very approachable and kind, we wouldn't want anyone else !!
Lana · 3 February 2026
Agent replied · 25 September 2026
Thank you very much for your kind feedback.
Very pleased we could help you.
Julian Bessey - Director
★★★★★ 5/5
GoogleExceptional Service from Martin & Co, A Special Thanks to Piers Ollier
I’ve been searching for a room to rent in Winchester and came across Martin & Co through the SpareRoom app. From the outset, their service was excellent, both online and in person at their offices.
Piers Ollier, in particular, stood out for his professionalism, market knowledge, and thoughtful approach. He took the time to understand my specific needs and guided me through a range of suitable options. Within 7, 10 days, we had successfully identified and secured the right property.
Martin & Co offer a strong portfolio of rental properties in the area, and with Piers’ guidance, the whole process was efficient and stress-free. I highly recommend both the agency and Piers t
Nick · 13 June 2025
★★★★★ 5/5
GoogleWe got our viewing set up really quickly and the agent Georgie was very prepared. Overall a pleasant experience
Wiktor · 16 March 2026
Agent replied · 13 April 2026
Thank you for your feedback.
Happy new home to you. … More
★★★★★ 5/5
GoogleI had an absolutely fantastic experience with Georgie as my letting agent. From the very beginning, she was friendly, professional, and incredibly efficient. Her communication was clear and prompt, and she made what can often be a stressful process feel smooth and straightforward.
Georgie went above and beyond to ensure everything was taken care of, and she was always approachable and ready to help with any questions I had. It’s rare to come across someone so dedicated and genuinely passionate about their work.
Big thank you to Georgie - would 100% recommend her to anyone looking to rent!
Lavita · 10 June 2025
★★★★★ 5/5
GoogleAmy was very professional, helpful as well as knowledgeable through the whole process and always stayed in touch to keep me up to date.
Sello · 19 September 2026
★★★★★ 5/5
GoogleKarl was really great. I asked a lot of questions and he answered all patiently, and guided me through the process
Anthonia · 3 October 2026
★★★★★ 5/5
GoogleI had an excellent experience with Georgie during my property search. She was professional, punctual, very approachable and accommodating. Her viewing was thorough and informative, and she went the extra mile by proving me details about parking options not included with the property. Georgie was easy to contact and always followed up promptly.
Molly, who also conducted a viewing on Georgie’s behalf was just as professional, punctual and accommodating. She was very quick to follow up on any questions I had.
I was in a rush to find something as soon as possible and they were both very accommodating and efficient, providing prompt details and making the process smooth and easy. Very grateful!
Nuka · 20 May 2025
★★★★★ 4/5
GooglePiers was friendly, helpful and knowledgeable when picking out a selection of houses within my price range. He even helped negotiate a lower price for the house I'd chosen, which was slightly out of my price range and kept me up to date promptly on the happenings surrounding my move. Thanks
Rhiannon · 6 April 2025
Agent replied · 16 April 2025
Thank you for your review - very pleased to read your feedback.
Happy new home to you.
Julian Bessey
Director
★★★★★ 5/5
GoogleAmy was very responsive and attentive. She helped with all my queries and ensured I received a great service!
Charlie · 8 October 2026
★★★★★ 5/5
GoogleGeorgie has been extremely helpful in finding me a property that fits my every need! She is very attentive and an easy person to communicate with. I felt so comfortable voicing my wants and needs with her, and I managed to find a fantastic property!
Rhia · 8 April 2026
★★★★★ 5/5
GoogleKarl was absolutely amazing in helping me look for a new place to live. He made sure to find a property that was suitable for all the requirements I gave. He is very good with communication and responds to all my queries promptly and politely. So far he has made the renting process straightforward and hassle free. It is very helpful knowing you have staff like Karl that are attentive to their clients.
Adaeze · 24 July 2025
★★★★★ 5/5
GooglePiers is an excellent agent at Martin & Co. He was extremely helpful with my queries while finding another accommodation for my next tenant. He helped me looking for cheap and affordable houses around Winchester.He arranged the viewing, and it’s an amazing place to live. He provided outstanding assistance, even messaging after working hours to help secure the house, and I am very happy with his customer care . I really appreciate your effort and time . Thank you once again
Tuwacha · 3 May 2025
★★★★★ 5/5
GoogleJulian and his team helped our family sell and buy a flat then buy a house close together in Winchester which was a complicated and lengthy process (through no fault of Martin&Co who were extremely patient with us!) We are now very happy in our new community and would definitely recommend Martin & Co to support you in both selling and buying property. The team are very friendly, efficient with great communication. Many, many thanks Julian and the Martin & Co team. Great job!!
Hart · 17 November 2023
Agent replied · 17 October 2023
Thank you so much for your kind review.
A pleasure to help your family!
We wish you all the very best in your new family cluster as near neighbours.
Julian Bessey
Director
★★★★★ 5/5
GooglePiers was incredibly helpful when we looked to rent a property. Quick to respond to any questions we had, liaised with the landlord almost instantly and made the viewing and letting process incredibly smooth and simple. Couldn't ask for more from a letting agent 👍 …
Jen · 23 May 2025
Agent replied · 30 May 2025
Great feedback to read!
Thank you for sharing it.
Julian Bessey
Director
★★★★★ 5/5
GoogleMolly was very helpful, doing 2 viewings at once for me and a friend. Great communication before viewings, and answered all questions we had. Would highly recommend
Gregg · 10 August 2026
★★★★★ 5/5
GoogleI have to say that Piers was absolutely fantastic!! He really pulled out all the stops to make sure we found the right accommodation for my son who is attending University. The whole team were really friendly and approachable, so just I wish to say a huge….Thank You 🙏 😀 …
Dawn · 8 March 2025
Agent replied · 28 May 2025
So pleased to read your feedback - just what we like to hear.
Thank you very much for sharing it. … More
★★★★★ 5/5
GoogleAmy was a great estate agent. She was very helpful, professional, and always quick to reply. I would highly recommend her.
Logan · 10 September 2026
★★★★★ 5/5
GoogleGeorgie was very helpful and understanding. She showed us all the necessary information we needed to see, and also kept open communication with us and the landlord. She was amazing.
Courtenay · 10 July 2026
★★★★★ 5/5
GoogleGreat working with Molly and the team at Martin & Co
Thanks
Charlotte · 23 March 2026
Agent replied · 13 April 2026
Thank you for your review.
Happy new home to you. … More
★★★★★ 5/5
GooglePiers was an excellent real estate agent. His hard work and dedication does not go unnoticed. He helped me find my accommodation at such short notice. Piers went above and beyond to fulfill all my needs in addition to more. Coming from a different country, I am so thankful I could have someone to not only trust but also rely on to find and solidify a comfortable and safe spot for me.
Dimitria · 16 March 2024
Agent replied · 16 February 2024
So pleased to read your kind review.
Thank you for sharing it.
Julian Bessey
Director
★★★★★ 5/5
GoogleMolly was very friendly, professional, and helpful throughout the process. Excellent customer service and highly recommended.
Akuba · 3 October 2026
★★★★★ 5/5
GoogleAs a student looking at a gap in between my studies, Martin & Co in Winchester were hugely helpful with providing housing opportunities for me by myself. I had previously struggled with finding accommodation independently, with budgets etc, but Piers was able to resolve this for me and help me settle on a rental that I could afford. I would highly recommend, especially Piers with the help I was offered.
Hanna · 15 April 2024
Agent replied · 12 April 2024
Delighted we could help Hanna!
Many thanks for your feedback and happy new home to you.
Julian Bessey
Director
★★★★★ 5/5
GoogleI’ve had such a great experience working with Molly Edmondson. She has been incredibly supportive and professional throughout the process of helping me with my property. Despite my very busy schedule, she always made time to assist me, explain things clearly, and ensure everything went smoothly. Her patience, attention to detail, and genuine willingness to help truly set her apart. I’m really grateful for her effort and highly recommend her to anyone looking for someone reliable and dedicated.
Tehreem · 10 October 2025
Agent replied · 17 October 2025
Thank you very much for your kind feedback - delighted to read it!
Great job Molly!
Julian Bessey
Director
★★★★★ 1/5
TrustpilotAvoid at all costs.
The five star reviews that I have seen refer to helpful service at the beginning of a tenancy. Just wait until the end of the tenancy and then you will have a very different opinion. They sanction landlords taking money from deposits to pay for cleaning a property that the landlord should be paying for in preparation for new tenants. It doesn’t matter what the state of the property is. The deposit is actually revenue for the landlord. £50 to repaint a door because of a couple of blue tack marks! Outrageous and unethical. I will not even go into the problems we had during the tenancy with one resident causing huge issues in the house with noise, harassment and smoking drugs in the room. Find another estate agent.
Susan · 13 September 2025
Agent replied · 12 October 2025
Dear Mrs Graver,
Thank you for taking the time to feedback to us in relation to your daughter's tenancy.
I am sorry that you are dissatisfied with that experience.
As you are aware, any end of tenancy costs are determined based on review of the independent inventory and checkout reports from start and end of tenancy by the landlord. This being the fairest way to deal with such things, via independent inspection.
In the case of this tenancy, as you will have seen there was a lot of cleaning and there were scuffs, marks, paintwork etc, to clean / make good, as noted in the checkout;
"Heavy debris throughout
Spot marks throughout
Right wall -
discolouration around
frame and upper level,
light streak marks above
chest of drawers, light
marks throughout
Facing wall - large crack
below window, shading
to top right corner, tape
residue above window
Left wall - large white
mark above desk, scuff
mark to the right of frame
Rear wall - light marks
around light switch
Heavy marks to
sealant, along frames
and around handle
Condensation to top
right window
Black streak marks to
frame
Ring marks and marks to
sill"
Given all of this, the landlords felt a proportionate cleaning and making good cost was appropriate.
Julian Bessey
Director
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