Trusted Agent profile · Winchester, Hampshire

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Martin & Co Winchester reviews

★★★★★ Excellent

1,474 reviews across 4 platforms

4 Romsey Road, Winchester, Hampshire, SO23 8TP

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Martin & Co's office in Winchester, Hampshire, at 4 Romsey Road, is rated 4.7 out of 5 across 1,474 reviews on four platforms, including 1,305 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,305

Reviews on Google

This office

Facebook logo

4.1 / 5

43

Reviews on Facebook

This office

View Agents logo

4.8 / 5

3

Reviews on View Agents

This office

Trustpilot logo

123

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Winchester

Here at Martin & Co Winchester, we're proud to provide specialist advice, guidance, and support across all areas of the property investment market to the communities of Winchester, Alton, Alresford, Petersfield, and surrounding areas. Director Julian Bessey is an active property investor and experienced landlord himself,and brings with him first-hand understanding of the needs of landlords and investors alike, as well as extensive knowledge of the local area. Julian and his highly experienced and dedicated team specialise in finding, preparing, letting, managing and selling investment properties. They have supported many individuals in finding their perfect investment property and are always on hand to offer advice and support - whether it's your first foray into becoming an investor, or you've been doing it for years. If you're looking for expert guidance on any area of property investment, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Winchester get you on the move.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

5/5

Google

I have just started the journey to let a property. Molly has been extremely helpful, friendly and professional. She offered an opportunity to view at very short notice and has clearly answered any questions I have had so far along the way. Thank-you

Andrew · 10 September 2026

5/5

Google

Piers was so helpful with helping us find our student house for next year. Within an hour he replied to our first enquiry and booked in viewings straight away. With us being first time renters, he made the process so easy and when we were unsure about things he answered our queries very quickly and fully. We are so thankful that he got us our house so quickly. What we thought would be a daunting experience turned out to be very easy and straight forward one. Customer service was impeccable and quick communication made it all so easy. Thank you !!!

Keira · 21 November 2024

Agent replied · 14 January 2025

So pleased we could make the process simple for you. Thank you for sharing your feedback. Julian Bessey Director

5/5

Google

Piers is an excellent agent at Martin & Co. He was extremely helpful with my queries while finding a house. He arranged the viewing, and it’s an amazing place to live. He provided outstanding assistance, even messaging after working hours to help secure the house, and I am very happy with his customer service. Ellie is another excellent agent at Martin & Co. She was incredibly helpful to me throughout the process, always getting back to me whenever I had any questions about renting my house. She is truly an asset to Martin & Co.

Lekshmi · 30 October 2024

Agent replied · 9 November 2024

Thank you so much for sharing your kind feedback. I am very pleased to read how we could assist you in your home search. Julian Bessey Director

5/5

Google

Molly was incredibly helpful. I required a place to rent to fit my needs for my placement and she was very on it and clear with the whole process. Thank you Molly!

Lily · 23 March 2026

Agent replied · 13 April 2026

Thank you for your feedback. Happy new home to you. Great work Molly. … More

5/5

Google

I was shown properties by Molly who was very helpful and friendly. I normally feel uncomfortable viewing properties but Molly made me feel very comfortable and even kindly drove me to our next appointment. She also responded quickly to messages.

Lemai · 10 September 2026

5/5

Google

Nothing but professionalism without overdoing it. Karl was a massive help in helping me and a friend find a property. He went above and beyond whilst also asking how our weekends went. Couldn’t recommend someone or their service more.

Jonny · 10 September 2026

5/5

Google

Martin & Co Winchester was amazing. I enquired on rightmove on a property, within hours I got a call and a whatsapp message from Piers! He sent us so many properties that would suit us as students in our price range and we booked a viewing. Piers had great knowledge about each property and made our hunt for a house so much easier. Thank you so much again Piers. I definitely recommend this company and Piers! :)

Hannah · 12 November 2024

Agent replied · 3 December 2024

Thank you very much for your kind feedback. Glad we could help. Julian Bessey Director

5/5

Trustpilot

Molly top tier service

Molly was a great help during the viewing process, and was flexible with arranging appointments with the landlord. She kept me informed through the process and being able to communicate in WhatsApp simplified the process. Thumbs up!

Dan · 30 January 2026

Agent replied · 25 September 2026

Thank you for your feedback. Very pleased we could make the process easy for you. Julian Bessey - Director

5/5

Google

Martin & Co helped me quickly and easily put a deposit down on the flat that I wanted. Everyone I spoke to on the phone was very knowledgable and friendly. Karl was extremely helpful with explaining information and securing the flat for me, he responded quickly to messages and queries. I appreciated that he sent me a video tour of the exact flat I’d be staying in, so that I was sure I definitely wanted to live there and comfortable with placing a deposit. My experience so far with this company cannot be faulted.

Brooke · 20 September 2024

Agent replied · 28 August 2024

So pleased to read your kind feedback. A very happy new home to you. Julian Bessey Director

5/5

Trustpilot

Georgie!

Georgie was particularly helpful in helping my friends and I find our 3rd year house. She was very good at keeping constant communication with us and happily answered all our queries as quick as she could.

N/A · 27 January 2026

Agent replied · 25 September 2026

Thank you for your kind feedback. Very pleased we could help. Well done Georgie. Julian Bessey - Director

1/5

Google

"I rented a house from Martin and Co agency. I lived in their property for 10 months, but at the end, they deducted an excessive amount from my deposit. I was surprised to be held responsible for several pre-existing damages. To make matters worse, their email handling team was extremely rude and unprofessional. They assumed we were responsible for pre-existing issues, which was unfair. However, I must say that some of their staff were excellent, particularly Pier, who handled the initial deal. Nevertheless, when it came to addressing issues and deposit returns, they took an inordinate amount of time. In my opinion, they need to improve their services and communication." Its a reply This is completely wrong. Firstly, I didn't have any relative as a roommate; it was a shared house where one room was in my wife's name and the other in my name. I only take responsibility for my own actions. It's incorrect to say that your individual report was made. The fact is that someone else went there and checked everything, adding old damages and dirt to inflate the cost. If they had been told not to include the old damages and just prepare a cleaning report, it wouldn't have amounted to £550. When I took the house, no one had deep cleaned it for us. In front of your employee, I vacuumed and arranged my belongings. I was actually in a difficult situation at that time as I had to move here urgently due to an emergency, so I didn't make a big deal out of it. However, your agency charged us £550 by putting everything on us, saying we should maintain the entire house again.

Muhammad · 2 September 2024

Agent replied · 14 June 2024

I am sorry to hear that you are dissatisfied with the end of tenancy costs for your recent tenancy and their communication via ourselves. Thank you for taking the time to feedback, both the negative and the positive of your experiences, which is appreciated. With regard to checkout, as you will be aware, checkout reports are from independent clerks comparing the inventory from the start of your tenancy, with the condition of the property at end of tenancy. They only highlight differences beyond fair wear and tear versus the original inventory. Reviewing the checkout there was a lot of cleaning required versus inventory condition. Most notably p15-21 bathroom and WC and 22-30, the kitchen. One of your housemates has agreed the cleaning cost, you disagree with the cleaning cost. Fundamentally there is disagreement between yourself and the landlord on the cleaning cost. Following process, in the interest of independence, this has now been put to the DPS Dispute Resolution Team for you, for Independent assessment. In terms of timing, this has taken 11 days from end of tenancy, for checkout, review, cleaning quote and deep clean, oven, carpets and invoicing. We would always love this to be as fast as possible, as you would. At this very busy August time, 11 days, of which 8 were working days is not overly long. As to communications, I am sorry if you feel any communication has been rude or unprofessional. Thank you for your positive feedback on Piers. With your new tenancy please do use the inventory for review of condition before departure. It is there as your record of condition for departure. It is independent and works for just such circumstances to ensure that only new issues, not any pre-existing scuffs, marks etc are considered at checkout. Julian Bessey Director

5/5

Google

Molly was a huge help to me. She handled my situation with urgency and flexibility when I had a tight turnaround. I am incredibly grateful for her support!

Dorothy · 23 March 2026

Agent replied · 13 April 2026

Glad we could help speedily. Happy new home to you. … More

5/5

Google

First time I have had to go to a estate agent to rent a place to live. Amy was fantastic she explained everything to me and l have somewhere to live now l would recommend them

Jon · 10 September 2026

5/5

Google

Thanks to Molly(who was very resourceful) I was able to get a room share in my preferred location in good time. She is excellent. Thank you

Diana · 6 April 2026

Agent replied · 13 April 2026

Thank you for your review! Julian Bessey Director

5/5

Google

I had an outstanding experience with Martin & Co Winchester Lettings & Estate Agents. From start to finish, their service was highly professional, friendly, and extremely supportive. They understood my needs perfectly and kept me updated at every step, making the entire process completely stress‑free. Their local market knowledge, quick communication, and clear guidance made everything seamless. They truly went above and beyond to find the best options for me and handled everything efficiently.

Md · 30 March 2026

Agent replied · 13 April 2026

Thank you very much for your kind feedback. Delighted we could help you. Julian Bessey Director

5/5

Google

Piers has been excellent. Out of all the estate agents I've had communication with, Piers has been the most friendly, approachable and helpful. After losing our house a month before we were supposed to move, he very quickly helped us to find a new place at a price that suited us (convinced he's a miracle worker). He was happy to answer any questions and provide as much info as he could and we couldn't have asked for a better person to help us through this process. So grateful, and feeling very lucky to have had Piers helping us through this stressful time. Highly recommend, thank you so much!

Natalie · 23 July 2024

Agent replied · 12 April 2024

Really pleased that we could help you! Thank you for your kind feedback. Julian Bessey Director

5/5

Google

Just rented a property through Martin & Co in Winchester; excellent service from them, especially thanks to Karl, who helped us through this stressful property hunt. He went extra miles for us by sending us videos and links as we requested which helped us secure the property on time. Really appreciated Karl for giving us prompt and effective communication and action throughout the process. I would highly recommend Martin&Co to anyone and this has been the best dealing I have had with any lettings agents in Winchester.

Jennifer · 21 July 2024

Agent replied · 26 July 2024

So pleased to read your review. What great feedback - well done Karl. Happy new home to you. Julian Bessey Director

5/5

Google

Amy was very friendly and helpful throughout the process. She responded quickly to my questions and made everything easy and clear. I really appreciate all her help. Thank you, Amy!

Atena · 9 October 2026

5/5

Trustpilot

My experience with Martin & Co…

My experience with Martin & Co throughout the last year has been so great. I'm Thankful to have had Georgie's amazing customer service and help finding the room that fits my preference again. She's very friendly and responsive to all my questions! Honestly If I have to move again next year I would definitely ask for her help. Also I'd like to add that Alex's customer service is also brilliant! I had a slight issue with my reference check and was nearly not able to move forward with it but she pushed through to speak to the landlord regarding my circumstances which has sorted that out. Both of these wonderful people are so sympathetic and I can definitely vouch that they both go above and beyond. Truly is a blessing. Thank you again!

Niki · 10 July 2024

Agent replied · 12 July 2024

Many thanks for your kind review - so pleased we could help and hopefully will again next time!Julian BesseyDirector

5/5

Google

Molly has been super friendly and approachable! She has also been supportive and helpful in answering our questions. We are very grateful for her professionalism

Shannon-leigh · 30 March 2026

Agent replied · 13 April 2026

Thank you for your review. Happy new home to you! Julian Bessey Director

5/5

Google

Piers was super helpful in finding me a property that matched the criteria I’d described. He was friendly and helpful at the viewing answering any questions and was even able to negotiate on a deal. He sorted me out with accommodation in a short space of time and it’s exactly what I needed, cheers Piers!

Harrison · 21 June 2025

Agent replied · 22 August 2024

Thank you so much for your kind feedback - glad we could help. A very happy new home to you. Julian Bessey Director

5/5

Trustpilot

positive rental experience

I had an positive rental experience with Georgie. From the very beginning, she was attentive and responsive, making the entire process smooth and stress-free. Georgie took the time to understand my preferences and needs, ensuring that the options she presented were tailored to what I was looking for.Her knowledge of the Winchester area was impressive, and she provided valuable insights about the neighborhood. This made it much easier for me to make an informed decision.Throughout the search, Georgie was always available to answer my questions and address any concerns I had. Her professionalism and friendly demeanor made working with her a pleasure. She went above and beyond to assist me in finding the good place to stay.I am satisfied with the service Georgie provided and highly recommend her to anyone in need of rental assistance in Winchester.

Angie · 2 July 2024

Agent replied · 12 July 2024

Thank you for your kind feedback - I will let Georgie know!Glad we could help - happy new home to you.Julian BesseyDirector

5/5

Google

Great work by Steve, Karl, and Piers for finding me a suitable place to stay in Winchester on such short notice. I visited Martin & Co's office in Winchester on 26/06/24 as I urgently needed a place to rent. Steve was very patient and spent a considerable amount of time scrolling through their listings to find me a suitable room. After going through and excluding countless listings, he finally recommended me a room that meets my requirements. Excellent work! Piers was very friendly and responsive to my questions, and immediately started work on preparing the contract once I have agreed to the initial terms. This company has demonstrated good teamwork and prioritises client’s needs. If you’re looking for a room to rent, I would definitely recommend this company.

Andrew · 1 July 2024

Agent replied · 23 July 2024

Thank you for your kind feedback. Glad the team could help you. Julian Bessey Director

5/5

Google

First of all, I would like to commend your staff member - Molly, who conducted the property viewing. She was punctual, professional, patient, consistently followed up, and provided clear, detailed information throughout the viewing. Her excellent customer service made the viewing experience pleasant and informative. Kudos to her for representing your agency so well.

JOSEPH · 10 August 2026

Agent replied · 10 October 2026

So pleased to read your review. Thank you for sharing it. Happy new home to you! Julian Bessey Director

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Questions about Martin & Co Winchester

What do tenants say about Martin & Co Winchester?

3 reviews from tenants, rated 4.8 out of 5 on average. For example, El wrote: "Piers was extremely helpful and made the process super easy. Very responsive and great customer service"

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Winchester won Platinum.

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