Jordan Fishwick Wilmslow reviews

★★★★★ 1/5

Trustpilot

Rude, deceitful and patronising

I contacted them to arrange a viewing to buy a flat. They asked for a mortgage in principle or proof of cash(?!?) just to book a viewing! - nonsense and unprofessionalMore importantly, the person on the phone was entirely rude, unprofessional, patronising and I honestly believe racist. To add to that they were also full of lies saying that all agencies need mortgage in principle to arrange a viewing. - I've personally had several viewings now and in the past without a decision in principle.Maybe they were having a bad day but honestly I would never trust this person and consequently the agency to handle such a transaction for me. If I were someone considering selling or letting with them, I'd stay clear. - hope this reaches people and the agency to improve their service.

AP · 25 January 2024

★★★★★ 5/5

Trustpilot

They are really helpful and friendly

They are really helpful and friendly. May Trigg was especially good, she took care of us and gave us so much help

Janice · 23 July 2024

★★★★★ 1/5

Google

AVOID! Absolutely shocking and appalling service and behaviour - then you have to pay them for the privilege! If we could give minus stars we would. They bend the truth to the point of lying, even when the calls are recorded they deny what … More

Jen · 11 June 2025

★★★★★ 5/5

Google

Great service. Kept us informed all through the sale. From start to finish was hassle free and a successful outcome

Ian · 16 February 2026

★★★★★ 1/5

Trustpilot

Never met someone that treated us so poorly...

After 3 years spent in the UK for work, I can definitely say that I'll be leaving behind a piece of my heart in this country, impressed about the British spirit, kindness and lifestyle. hardly ever I've met someone rude for the expection of this company I'm reviewing, and I'm speaking in particular of the branch that covers the Didsbury area in Greater Manchester. As a tenant I've been treated very poorly and I'll give you few examples:1. they've left me with a broken window during winter for months,2. I've lived in an apartment with cealing all stained by infiltration due to tenants living above my apartments and due to a very bad weather condition that ruined part of the livingroom ceiling close to the window, and they've never organized repainting, even though we've asked for years.. (and we're talking about a nice apartment in a very nice area in Manchester)2. disrigarding any kind of decency they've increased rent every year only few days before the end of the contract leaving me with no choice but to renew, it's ok to increase rent, don't get me wrong, but doing it a handful of day before the end of the contract is quite underhand... don't get me wrong, legal, but still, that's the worst part, they'll always find the legal way to screw you over3. After 3 years, even after proving a long time notice before I was leaving (anticipating the end of the contract of basically 1 month only...) they've exposed to me an absurd exit fee, and a daily rate until the start of a future new tenancy. With that scenario I kindly asked to put the house on the market to not incur in even more costs, but they've replied by saying "no exit fee in advance, no house on the market"... even though I'm leaving the apartment in 2 weeks...I have to say that only "supporting" the landloards is not a good way of doing business and treating people like that is never acceptable.Thank you all for reading, please if you can, don't rent any apartment managed by this company.

Tommaso · 30 November 2023

★★★★★ 5/5

Google

These guys are an absolute pleasure to deal with. Very professional and ruthlessly efficient. They are very knowledgeable and clearly understand the local market. As a seller of a property I found that I could trust them implicitly, they were totally reliable and were very proactive in providing some very good advice. The whole process from listing to completion went without a hitch and I have no hesitation in recommending them. Oh, and they are a thoroughly nice bunch of people.

David · 31 October 2023

★★★★★ 5/5

Trustpilot

Joely is 5 stars!

Joely in Hale made letting the property super easy, would highly recommend her. Always quick with responses and solutions, thanks Joely!

Jessica · 13 June 2024

★★★★★ 5/5

Trustpilot

Rental

We use Jordan Fishwick for our rental properties. We have always received great service from both Donna at Hale branch and Debbie at Wilmslow branch.Both are very efficient and easy and pleasant to deal with.

Sarah · 9 July 2024

★★★★★ 1/5

Trustpilot

It was a very unprofessional agency

It was a very unprofessional agency. They refused to support my sister-in-law in informing the landlord about the damages in the house. They forced me to pay for one full year of rent for the lady. She has been so depressed and frustrated. The house has a leaking bathroom and a terrible basement. They refused to allow me to access the Landlord.

Kingsley · 18 September 2024

★★★★★ 5/5

Trustpilot

Joely Brookes

Just like to mention the great help I get from Joely Brooke’s . Responds so quickly to my emails and has always been there for any advice . Just so helpful . Amanda .

Amanda · 8 July 2024

★★★★★ 5/5

Trustpilot

Jordan Fishwick has managed our…

Jordan Fishwick has managed our properties for more than 20 years and they have always been helpful and proactive in sorting out issues. Our current property manager, Joely Brooks, continues to provide an excellent service.

AE · 12 June 2024

★★★★★ 5/5

Trustpilot

The extra mile

Jordan Fishwick went the extra mile to get our purchase over the line. Can't praise them enough for their hard work on our behalf.

Susan · 3 December 2025

★★★★★ 5/5

Trustpilot

Excellent service from Jordan Fishwick

The service has been consistently excellent from Jordan Fishwick. Our Property Manager, Kat Walker, has been attentive, professional and responsive to all our needs. Her dedication has made our renting experience smooth and pleasant.

Cyrus · 11 June 2024

★★★★★ 5/5

Google

Thanks to the team at Jordan Fishwick for managing the sale of my Dad's house. Super communications from Lara throughout and very helpful in managing access to the house.

Susan · 2 October 2025

★★★★★ 5/5

Trustpilot

I have recently ended a 4 year tenancy…

I have recently ended a 4 year tenancy at a property managed by Jordan Fishwick and the whole process was taken care of efficiently by Joely from start to finish. I couldn't have asked for a better letting agent throughout my time in the rental property as any issues were dealt with quickly and without issue.

Mr · 7 November 2024

★★★★★ 5/5

Google

Many thanks to Chris, Guy and the team at JF Wilmslow for a thoroughly professional, determined and dedicated effort at getting our sale across the line. Communication with us was always prompt and I feel no stone was left unturned in getting the job done.PositiveResponsiveness, Quality, Professionalism, Value

Hugh · 27 August 2021

★★★★★ 1/5

Trustpilot

If I could score zero stars for this…

If I could score zero stars for this company then I would. Total lack of care from a tenants perspective. From a landlords perspective not great either as the workmen they send are not specialist - ie sending a general handyman to paint over damp - it still showed as the paint was runny as water.I couldnt move in on the day I had paid to as the house hadnt been cleaned and the boiler was broken.On move out the experience got worse. The house was left immaculate yet they took £75 to clean the worlds smallest bathroom (only a shower no bath) and £105 to pull up some weeds on the front drive and trim a bush.Terrible experience, made to feel like a 2nd class citizen. AVOID

Jane · 22 June 2023

★★★★★ 5/5

Trustpilot

Jordan Fishwick made the renting easy!

Jordan Fishwick made the renting process as quick and easy as possible. Enjoyed their customer service very much. If I had any issues to be raised they were dealt with quickly and appropriately. The team at JF, especially - Joely Brooks and Jack Wood have been a massive help in having me moving in and out! So thank you!

Adithya · 21 August 2024

★★★★★ 5/5

Google

Excellent and targeted assistance during issues with my sale. Well done.

Mike · 16 February 2026

★★★★★ 5/5

Trustpilot

Joely Brooks review

Joely has always been a consummate professional, handling queries in a respectable andcourteous manner. As a member of the Jordan Fishwick team, she is a pleasure to work with.

Yunus · 18 June 2024

★★★★★ 5/5

Google

viewed a property Wed 20 moved in Fri 22 excellent service Debbie was great in assisting with this -Mark B

Simon · 29 January 2024

★★★★★ 1/5

Trustpilot

LANDLORDS BEWARE

LANDLORDS BEWARE. They treat tenants terribly but most importantly are NOT good property managers. They do not carry out end of tenancy cleaning/repairs (which you assume are done for the amount you pay them) and just hope the new tenant doesn't notice. If the new tenant does notice you are drawn in to battle with them as to who pays for what when these guys should have been sorting this to begin with. The property I was involved with had a bailiff threatening to knock the doors down for a tenant that had left years ago - no help and can only imagine who'd have footed the bill for new doors. I've been a tenant and a landlord for years, I wouldn't go near this bunch ever gain. Also - staff at DIRECTOR level are incapable of handling GDPR issues.

Mark · 22 March 2023

★★★★★ 5/5

Google

Would love to leave a review for Debbie at the wilmslow branch as she was extremely helpful during my move into the property and also during a change of circumstances whilst navigating those, I honestly can’t thank her enough. She made the process seemless and a stressful time as reassuring as possible. Thank you again Debbie. You have been great, and I’m so happy to be finally settled into my new home!

Rachael · 1 October 2023

★★★★★ 1/5

Trustpilot

This company trats tenants very poorly

This company trats tenants very poorly, expects people to just accepts rent increase 10 days prior the end of the lease!!! and now is the second year in a row that's been doing that. Don't trust them, no matter how hard you'll stress the fact that tenants need at least 2-3 months notice for actining on a rent increase, they will defend the rights of the landloard and disregard the community.During these difficult times I'd expect a company like this to care about the community instead of just business but I guess this isn't the case.

Tommaso · 26 January 2023