Every review we hold for the Wilmslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
Steven · 20 December 2021
★★★★★ 5/5
GoogleI highly recommend the Wilmslow office of Gascoigne Halman and especially James Coppock who went out of his way to help us through the entire process of selling our house. I could not have asked for a better service.
Chas · 14 June 2020
★★★★★ 1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
L · 9 October 2024
★★★★★ 5/5
GoogleNice and friendly atmosphere.
Clearly explained everything.
I am more than happy to recommend it for everyone who wants to rent, buy or sold a house.
Staff is really friendly and helpful. They answered ally questions.
5 stars for everyone and everything.
Thank you.
Paula · 23 September 2024
★★★★★ 5/5
GoogleFantastic service from start to finish and completed within 4days despite Christmas holiday period Highly recommended Olu Smith
Le · 14 June 2023
★★★★★ 1/5
TrustpilotVery unprofessional
We agreed to have a property viewing in Manchester today 10 Nov at 3PM. I live in Bradford and went to the property by public transport, however I got to the property earlier at 2pm then I decided to give them a call for possibility of early viewing because there is no place to wait in this cold weather and the call went to a voice mail. I left a voice message requesting what would be their answer and I requested a callback, but I never heard any response from them, not until now,not even a phone call. Nothing!I wasn't feeling well today but I still did go all the way from Bradford to the property. Now knowing that they don't even care to call me, I'm very disappointed with their service and how they treated today it's very unprofessional!!!
Roro · 10 November 2021
★★★★★ 1/5
TrustpilotWilmslow branch : unprofessional tricksters
Wilmslow branch: very unprofessional, ignoring duty of care to renters. Ignored multiple requests to return the rental deposit after moving out, ignored multiple phone calls or came back with limp excuses for delays in responding.
Tim · 21 January 2025
★★★★★ 5/5
GoogleJames and the Team were fantastic. Always there to help and advise us throughout the process. I went with the guys so that they could find us our dream home on our favourite estate and the managed it. :]
Neil · 18 November 2024
★★★★★ 5/5
GoogleJulia and Isla from the Wilmslow office were brilliant from start to finish. They were proactive when finding a tenant and kept me updated at all stages. I would highly recommend!
Joanna, Lucy and Owen at the Poynton office have also been brilliant helping me with a purchase.
Thank you all!
Nick · 14 April 2024
★★★★★ 5/5
GoogleWe bought a house from a seller represented by Gascoigne Halman Wilmslow and were very pleased that they had appointed GH. The agent - Lucy - was instrumental in driving the transaction forward and was consistently across the details. She was very user friendly and really put me at ease; it was obvious that she knew exactly what she was doing. Would definitely recommend.
Nicholas · 14 June 2023
★★★★★ 5/5
TrustpilotExcellent experience with Gascoigne…
Excellent experience with Gascoigne Halman who sold our house for us. Highly efficient, communicative and very helpful advice all the way through. I met Markus Jolleys initially for the valuation who took care and time in forming his opinion and explaining the valuation, market, strategy and overall process. I subsequently dealt mostly with James Coppock in the Wilmslow office who was extremely helpful, always available and very responsive, conscientiously tracking progress of all parties throughout the sale process to ensure everything stayed on course for completion. I highly recommend Gascoigne Halman, Markus and James on the basis of my experience.
Sbt · 17 April 2021
★★★★★ 1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
Zack · 14 April 2021
★★★★★ 5/5
TrustpilotBest estate agents in Poynton!
Everyone tells you how stressful house moving is but for me Gascoigns in Poynton completely took control of then situation for me and totally took the stress out for me! I can’t recommend them highly enough! I’ve bought and sold with lots of different agents over the years and Gascoigns in Poynton are the only agents I’d recommend on and use again. My house move journey has by no means been straight forward either but Jo Owen Nicole and Alison completely took control of the situation for me and even supported me with my onward purchase through a different agent. Jo even contacted me on her days off to support me through the process so it’s no surprise she’s created such a winning team!
Amy · 26 March 2021
★★★★★ 1/5
TrustpilotAwful service from Gascoigne Halman in…
Awful service from Gascoigne Halman in Poynton. We were buying a house through them, and were significantly misled over the severity of a flooding incident. We were sent photos that deliberately downplayed the incident, and were also told incorrect information over the phone about which rooms flooded.We were so concerned about the incident and that we did our own research into the local area to find out how bad it was on other roads nearby. We then recieved a phone call from Joanne, the Poynton branch manager, having a go at us for doing our own research, and claiming we should just trust what them and the sellers were telling us. She accused us of questioning their characters. It was highly unprofessional and insulting.When we advised Gascoigne Halman that due to this we couldn't proceed with the purchase, they never even acknowledged the fact, or any of the correspondence we had had. Just never heard from them again. Awful service.
Emma · 25 March 2021
★★★★★ 5/5
TrustpilotI highly recommend the Wilmslow office…
I highly recommend the Wilmslow office of Gascoigne Halman and especially James Coppock who went out of his way to help us through the entire process. I could not have asked for a better service.
Chas · 20 January 2020
★★★★★ 5/5
GoogleBrilliant experience selling with Gascoigne Halman and the team. Lucy, Dominic and Markus in particular were assiduous in keeping me updated and their no nonsense advice showed their genuine interest in looking after the interests of their clients over anything else. Their customer service gives the impression of a family firm, but with the expertise of a larger agent. Thank you!
Michael · 14 June 2023
★★★★★ 5/5
GoogleGascoigne Halman have assisted with two house sales and a purchase in Wilmslow. It wasn’t always smooth sailing and the team went out of their way to keep things on track. They are always professional and approachable, guiding you through the process step by step. What you won’t find are pushy estate agent with pound signs in their eyes! Highly recommended.
Sarah · 14 June 2023
★★★★★ 1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
Callum · 28 August 2025
★★★★★ 5/5
GoogleNicola, James and the whole team have been fantastic. Very helpful, professional and managed the chain extremely well. Highly recommend this team in Wilmslow. The photos were high quality and not rushed, they understand the market and know who is looking for what type of property.
Michael · 16 May 2024
★★★★★ 1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
Rebecca · 24 October 2020
★★★★★ 5/5
GoogleGreat experience, fantastic approach, care and attitude from Joe, Lucy and team
James · 14 June 2023
★★★★★ 5/5
GoogleHi, I recently was involved in a rental application as a guarantor where speed was important. Sam Allen assisted me through the process to a most satisfactory conclusion. He and the team did themselves proud.
Keith · 2 November 2024
★★★★★ 5/5
GoogleHighly recommend Gascoigne Halman. The team there have been absolutely amazing from start to finish. They have helped us to sell our house and to also secure our next home. We’re very happy and would definitely use them again if we were to ever move house in the future.
Catherine · 14 February 2024
★★★★★ 1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
Julia · 8 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
