Evolution Properties Willesborough reviews

★★★★★ 5/5

Google

Service was excellent from a great team. Special mention to Tayla Hawkes for her outstanding contribution.

Mark · 14 June 2023

★★★★★ 5/5

Google

The service from start to finish has been excellent. Andrew marketed the property and aimed to get viewers the first weekend. We had 7 viewers at the weekend, several offers and a sale agreed in days. We have been updated regularly throughout the sale and all staff have been very helpful. We would definitely recommend Evolution Properties to anyone wishing to sell their home.

Sharon · 14 June 2023

★★★★★ 5/5

Google

Very helpful and professional. Moving is a stressful process, but Roy at evolution was extremely thorough and efficient and made it that little bit less stressful.

William · 14 June 2022

★★★★★ 5/5

Google

The Evolution team have been fully managing our property for several years now. We've never been without a tenant in all that time! Even when prospective tenants don't sometimes meet the criteria and we have to look again it's always a smooth transition. The staff are always willing to help and any issues addressed immediately. We are thrilled with the way we are communicated with and the high standard of management of our property.

Allison · 14 June 2022

★★★★★ 5/5

Google

Evolutions initially caught my attention through their social media presence which I’m a huge fan of. After my initial meeting with Roy I had no doubts in trusting them with my property and it couldn’t have gone smoother. Roy took superb quality photos and as soon as my property was marketed we had numerous enquiries and the chosen tenant was referenced and accepted within a week. Communication was great throughout and I’ve no doubts that should any issues arise they will be on top of everything immediately. Perfect!

Chris · 14 June 2021

★★★★★ 5/5

Google

Really helpful agents, showed us the house the same day as we rung. They provided really useful advice throughout the whole process and made sure everything was explained to us. Tayla answered all our questions as a first time buyer. They were keen to show us the property for a second and third time once we requested after submitting an offer. Would recommend

Annabel · 14 June 2023

★★★★★ 5/5

Google

Excellent professional agency that tailors towards the tenancy management service required. Have been with evolution for many years and have always admired their way of handling every situation with regards to tenants. Thank you for an excellent service. Highly recommend.

Prashant · 25 September 2024

★★★★★ 5/5

Google

Approached Evolution to sell my property - Found them extremely helpful, friendly and professional and always willing to go the extra mile to help me with any issues/queries I had. I have no hesitation in recommending Roy and his team.

Stephen · 15 June 2017

★★★★★ 5/5

Google

Harry Larsdon was absolutely excellent in his customer service. Evolution Properties are the best

Nigel · 14 June 2023

★★★★★ 5/5

Google

Dealing with Evolution has been a very smooth and stress free process from start to finish. Ben has a lovely manner with clients and was very patient with answering all our questions. We would highly recommend him.

Kathryn · 2 November 2024

★★★★★ 5/5

Google

Excellent firm, spoke and dealt with Roy who's 1st rate advice was nothing but helpful, so refreshing! They seem to be modern and knowledgeable and I have no qualms recommending them or giving them a 5* Review

Nick · 15 June 2018

★★★★★ 5/5

Google

Evolution we're brilliant throughout the whole process. Jasmin & Michelle we're incredibly helpful throughout every step of the way. Couldn't be happier with our new flat and the service they have provided.

Harry · 20 December 2024

★★★★★ 5/5

Google

Moving house is stressful but Evolution made it very easy for me. The process was simple and hassle free. From the day one I was contacted by the agent telling me the steps throughout the process. Very grateful and highly recommended.

Mishu · 25 July 2024

★★★★★ 5/5

Google

Tayla did a great job explaining everything and making our move seamless!

Tejaswini · 10 August 2025

★★★★★ 5/5

Google

Always polite, efficient & professional. Especially Tayla & Michelle in Ashford

Roger · 14 June 2023

★★★★★ 5/5

Google

Having had previous experience with Evolution Properties we decided to use them again, and I must say we were not disappointed. Tayla, Michelle and Ben guided us through the process and provided a very professional service. I would highly recommend the team. Thank you!

Paddy · 14 May 2024

★★★★★ 5/5

Google

First class service. Evolution has to be the best Estate Agent I have ever used. Highly recommended.

Alison · 2 April 2026

★★★★★ 1/5

Google

Lived in New Rectory Lane with this company. Was assured property would be cleaned before moving in - dirty carpets, cigarettes in back garden and skid marks in the toilet when we moved in. A month or so in, we had no hot water. I complained, however it took just over 3 months to rectify. As soon as we complained, we were served Section 21 to vacate at the end of the tenancy. Raised numerous further maintenance issues, which were never resolved so asked to leave early - and was informed they would claim our entire deposit to do so. Now that I work in Property Management for an Estate Agency, in Central London, I can see how dodgy these guys are. Steer well clear!

LD · 15 June 2019

★★★★★ 1/5

Google

Absolutely the most unprofessional estate agency I have ever dealt with....and I have dealt with many, having bought and sold 17 properties. We had a house viewing with them and subsequently made an offer on the house . 24 hrs later we still had no response to the offer . We rang to enquire and were told that the vendor was still thinking about it! When they eventually rang to respond to our offer they informed us that the vendor was in fact already under offer but because it was going a little slower than they liked, they wanted viewings to continue! At no time we're we informed of this situation , had we been we would not have wasted our very precious time viewing. We are honest people that believed the company were marketing a property that was available for viewers to purchase should they wish to! I have to say that I am completely astounded by this behaviour and want no part in underhand deals , guzumping or misrepresentation!! The property in question is still being marketed even though it's under offer and has been for a while!!

Rosemary · 15 June 2019

★★★★★ 5/5

Google

Ollie was responsive, with good communication & transparent with information. Overall it went smooth without too much trouble.PositiveProfessionalism

LucaMJ · 14 June 2022

★★★★★ 5/5

Google

Moved in today and I am so pleased. Jasmin from Evolution was incredible throughout it all and is incredibly good at her job. Henry and I are over the moon. Now to just unpack everything!! Thank you once again Jasmin ❤️

Katie · 14 May 2024

★★★★★ 1/5

Google

Would not recommend to anyone who has pets or children. Doesn't seem to be a pet or child friendly estate agents which is a shame. Half the properties that are online are with Evolution, but ALL state no pets or children under 5. Wasn't very helpful when I phoned either just told me to up my price range to 1200pcm and they may have properties that accept pets. Didn't even get a chance to state I'm willing to pay an additional pet deposit and provide references. Also didn't take my details if there was any upcoming properties within my price range that would accept pets. Hard to believe every property you've listed the landlord have said no pets or no children under 5. Just seems it's yourself as estate agents that don't want pets or children.

Danielle · 15 June 2018

★★★★★ 2/5

Google

I approached Evolution having seen some of their properties on Zoopla within a nice part of Kent, so decided to arrange a few viewings. The woman I had a viewing with came across quite uninvolved, stoic and not particularly interested in being there, but she served her purpose well enough on the day. Having decided on a property I liked, I went ahead and begun providing one of their staff (Claire) the documents they required. I will say that I felt more comfortable with the fact that their initial fee was just £195 which even though referencing actually costs a fraction of this, does negate any huge upfront loss of money should things fall through. This is the only reason for the 2 stars as this is a nice touch. My issue with Evolution. First: I should make it clear that I have a verifiable 999 credit rating with Experian, I have not defaulted on any bills or credit in over 20 years, I have successfully paid a significantly higher rent than the property I was interested in for the past 11 years and currently owe my landlord who I have a good relationship with, nothing. I have a steady income that can be verified through 2 years of bank statements with a positive balance of at least £3,000 - £5,000 at any given time, yet the whole thing fell through due to an incompetent and inflexible understanding of my income, and profits after expenses. I made it clear to the woman I spoke with that since being self-employed (2012) my business expenses have always included a percentage of my rent, council tax and utilities as I work from home for long hours. This is something that was originally worked out with an accountant. This is a standard aspect of self-employment for many, and highly crucial this is factored into their dealings with the referencing company when calculating your rent affordability against your income. My 2015-16 Tax Return even displayed this business expense deduction as a separate value. Overall for both Tax Returns the percentage of my rent that would actually need to be calculated against the displayed annual profit is far less than 100% which if they bothered to calculate would see both examples ABOVE the (rent x 12) x 2.5 threshold. If I hadn't put through any rent or utilities as a business expense the profit value would naturally be higher. This doesn't change my annual income that needs to cover my rent, just their generic affordability calculation. I was simply told I would need a guarantor, or extra savings as the referencing agency has a strict rule. A strict rule that apparently doesn't involve looking at individual financial circumstances, doing a simple calculation and making an informed decision. Why am I paying them £195 again? I dunno, maybe I needed to be far more clear, but seeing as I was told she had 'assessed' my documents I would assume she would have picked up on this. Having since spoken to other agents on the matter, they both understand this simple aspect of expenses and don't see a problem with it going forward. A few things to note: They don't have any form of appropriate liability insurance, so if you're doing viewings on foot, you'll have to walk around while they drive - stupid. Their terms are very one-sided with fees for almost everything, and there is no clear indication of how the landlord deals with issues in the property other than sending an email as waiting. If you are self employed I would work things out very clearly before contacting this agent or at the very least explain to them your financial set-up before handing anything else over.

Leon · 15 June 2018

★★★★★ 5/5

Google

These guys are great. Managed to find me a buyer in just over a week. Negotiated a good price and got the sale through to completion in 12 weeks. Communication was first class from all departments. I would thoroughly recommend using Evolution Properties.

Stephen · 27 March 2024