5/5
GoogleExcellent experience with Evolution properties, special mention to Ben.A for being proactive and detailed approach in the whole handing over process.
Agent replied · 13 June 2024
Thank you Kapil.
Trusted Agent profile · Willesborough
Evolution Properties Willesborough reviews
★★★★★
508 reviews across 2 platforms
4 Oak Trees Business Park, The Courtyard, Orbital Park, Willesborough, TN24 0SY
Evolution Properties's office in Willesborough, at 4 Oak Trees Business Park, is rated 4.8 out of 5 across 508 reviews on two platforms, including 486 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Evolution Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Willesborough.
Awards
The Trusted Agent 2026 results for Evolution Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Willesborough office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team at Evolution were friendly and walked me through the process of moving without stress. They were informative and told me everything I needed to know and replied to any queries very quickly. Moving was very stress free and comfortable.
Agent replied · 13 June 2024
Thank you Lewis, we are glad we made your move stress free and comfortable.
5/5
GoogleVery professional business. They helped us move in swiftly and quickly with no fuss. Everything was explained throughly and they was very good with communication throughout the move. I would 100% recommend going through evolution to assist with renting or buying in the future.PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Hi Dan! Thank you so much for your review and we loved helping you! Thank you! Roy, Michelle and the whole team!
5/5
GoogleEveryone involved at evolution was super helpful and always answered any questions. Michele & Harry helped secure the deal for me and get my viewings done and application signed on. On moving day Ben (Ashford office) made sure I was fully checked in and ready for the move couldn't ask for anything more from these lot. Thanks so much 🙏🏼
Agent replied · 24 August 2024
Thank you Harry, we are very glad you had a smooth move and felt supported throughout the whole process.
5/5
Googlesuch a smooth process as soon as the property came available. everyone i dealt with from, viewing to getting the keys and after care has been everything i needed and more. great service. i dealt with jasmine, roy and debby and a few email from other members of their team who were quick to respond with no fuss. thank you for helping me get my house.
Agent replied · 13 June 2024
Thank you Samantha, we wish you all the best.
5/5
GoogleExcellent company. Have been with Roy and the team since 2012. Never let me down with the quality of the service. Always available on the telephone and will resolve any problem. The team always find great tenants too.
Agent replied · 13 June 2024
Hi Mark! Thank you for your 5 star review - its a pleasure looking after you and your property! Roy
5/5
GoogleIt was a smooth experience. They were really helpful and prompt with their replies. Very happy with their service. A big shout out to Tayla.
Agent replied · 13 June 2024
Thank you Savio.
5/5
GoogleThe staff is very prompt in responding all sorts of queries and guides you well with the steps. Both Michelle and Oliver were very professional and made sure the move in was hassle free.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Hi Julie. Thank you for your review and we are so pleased that Michelle and Oliver looked after you so well
5/5
GoogleHighly professional service and you’re treated like a human being. My wife and I looked at a number of properties and despite our endless questions and going back and forth we were always treated with utmost courtesy and patience. A big thank to Roy and the team
Agent replied · 13 June 2024
Thank you Guy and we have loved assisting you both! Always here to answer any questions that you have. Roy and all the team!👍🏻 …
5/5
GoogleRoy and his team look after us as Landlords and our tenants really well. The team at Evolution are always helpful, and the 'Landlord Lowdown' that Roy sends to us regularly is always interesting and informative.
Agent replied · 13 June 2024
Thank you Jan.
5/5
GoogleTop notch service from Roy and team. Always very reponsive and trustworthy. Much better than other agencies I also use. Almost seems to be run as family business with the same caring nature and personal touch.
Agent replied · 13 June 2024
Thank you Mark.
5/5
GoogleWe have recently rented out a house through Evolution Properties, the whole process was easy and communication was great, thanks to Mia for her help
Agent replied · 13 June 2024
We are glad you found it easy and that the communication was great. Thank you for your review.
5/5
GoogleA professional agent to deal with when buying my new house. Tayla was fantastic throughout, regular updates and acted on my requests. Would use again
Agent replied · 13 June 2024
Thank you ever so much Anthony! We wish you all the best.
5/5
GoogleI bought my first property through Evolution and Andrew and his team were very friendly and professional, given the obstacles the pandemic threw at us they made the whole process relatively stress free. I would highly recommend Evolution. Thank you!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you so much for your feedback and review! Thank you! Roy, Michelle and the whole team!
5/5
GoogleOur assistance in securing this property was rendered by Evolution Properties with remarkable kindness and competence. We express our gratitude to Ben Alexander, Michelle Fitzgerald, and other members of the team for all their diligent efforts in expediting the tenancy agreement procedure, taking into account our pressing need to relocate. We, wholeheartedly endorse Evolution Properties as an agent that demonstrates genuine concern for their clients.
Agent replied · 13 June 2024
Thank you very much Uchenna.
5/5
GoogleI would like to say a big thanks to Tayla she made the sale as smooth as possible and a big thanks to evolution.
Agent replied · 13 June 2024
Thank you so much for your feedback Gavin and for choosing us to get you moving!
1/5
GoogleThe worst experience we have ever had, being landlords ourselves we are disgusted in the way we were treated and the level of service provided. They are unprofessional and the part owner lacks any form of emotional intelligence. I would encourage you to look elsewhere and even if they are the last resort find an alternative solution. Moving in is great wait until you move out!
Agent replied · 13 June 2024
Dear Chantel. We are sorry you are unhappy with the final outcome of the tenancy and as you are aware, any ruling from the DPS is unbiased and made on evidence provided. I appreciate your frustration and understand your comments but feel at all times we have acted in the correct manner and wish you well in your new home
5/5
GoogleBrilliant staff either in person or phone would recommend Evolution to everyone Bright cheerful knowledgeable staff made the pressure of moving easier 10 star company
Agent replied · 9 September 2025
Ah thank you so much and we enjoyed working with you
5/5
GoogleVery helpful and considerate!!!
Agent replied · 16 April 2026
Thank you so much for your feedback and enjoy your new home!!
1/5
GoogleI have never been this sad and depressed before in my life, but after I spoke with two different evolution team members Joe and the second person Debby this morning 13/01/2022. I was belittled and addressed as a poor lady with unclean credit score by Debby in Ashford Evolution. She stated this several times without any apology. This is because I wanted to rent A property at Chaffinch Drive Park Farm, with my earning of 36,650 and credit score 5O5 out of 585 in my area. This is the worst day of my life to have spoken with these two staffs of Evolution properties Ashford. I begin to see myself as nothing and nobody after our Conversations and I could not control the tears rushing down from my eyes. My question is Does it mean that people like me cannot live a joyful life because Evolution properties are requesting for Million pounds earners yearly just to rent a property? Many can be dead silently due to things like this in the UK. Debby, you haven't even checked my credit score and you could tell me my credit score is not clean. I'm seriously sick with this word, because I don't even have any problem with my credit score, I have no CCJ nor Missed payment and you just addressed me like nobody. This really saddens my heart, my heart aches.
Agent replied · 13 June 2024
Dear Elizabeth. Thank you for your comments and I have tried to reach you to talk through these points that you have raised. I am available on 01233501601 for you to call. I would like to cover the points you raise and whilst you stress the point of being sad and depressed I would hope that you understand the entire team have a job to do and would never knowingly make someone feel like this and this is obvious with the numerous 5 star reviews we have already received. I have spoken to both staff members that spoke to you and whilst the first person, George, is on his first ever week as an agent, my colleague was coaching him today and stressed that at no point was he rude or condescending and she was shocked that your feedback was left. My second colleague Debby has 5 years experience in the job and has always tried her hardest to assist clients and we would rather be honest and upfront than misleading. Debby has advised that at no point did she call you poor but merely explained, and as you have publicly quoted your credit score, 505 out of what would actually be 999 is a poor credit score according to Experian and they do actually use the word poor. Also, it was explained to you that if your husband was going to be joining you, then we would certainly need his details as he would legally need to be registered on the tenancy to allow him to live at the property in an official capacity. It clearly states on the property details that an income of £37,500 would be required to successfully pass referencing along with a clean credit score, neither of these you have as you stated your income at £36,650. We do appreciate that you need to find a property but you also need to understand that we are employed by landlords to market a property and find suitable tenants that fulfil these requirements as well as, in this case, allowing the landlord to have a "Rent Guarantee and Legal Protection Insurance" and as such, the rules can not be bent for this as it is an insurance product. As mentioned, I am more than happy to discuss this in depth with you and I am confident that your feeling of being sad and depressed has not been caused by any member of the Evolution team but merely because you have seen a property that you would very much like to have but are unable to. My door is always open for you and I wish you well in your property search. Regards Roy
5/5
GoogleEvolution Properties , what a great experience! Thank you so much for all your hard work and effort in giving us our beautiful home in Dover . Great to deal with very fast to answer your questions and take the time to really make the house feel like it’s your home. I would recommend Evolution to anyone looking to move house they have a great choice of property and nothing it too much trouble. Once again thank you for all you’ve done for us. The start of a happy chapter.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thank you very much, that is a lovely review! We are always here to help.
5/5
GoogleEvolution staff was very welcoming and helpful throughout our journey to get to our move in date. Had a little issue with the property the night before with some issues about the state of the property. But they staff kept us up to date with the changes and was very professional about it all. Thank you for everything to making this move happen for us. We are very grateful. Now we can start our new chapter in our new home.
Agent replied · 13 June 2024
Thank you Natalie for letting us help you find your next home. Its been a pleasure dealing with you both and we weren’t going to be beaten, hence rolling up our sleeves and making sure the house was ready for you👍🏻 …
5/5
GoogleThrough out the whole process from start to finish I have been so impressed with Evolution. The quality of photos and videos taken of my property was very impressive which helped sell my property within 24 hours of going live! The after sales care has been fantastic, they dealt with all enquiries, no matter how big or small quickly which really help take away any stress on my part. All staff that I have dealt with have been friendly and professional. I would definitely recommend them.PositiveProfessionalism
Agent replied · 13 June 2024
Hi Sarah! Thank you so much for your feedback and also the 5 stars! Really pleased that you were so impressed.
5/5
GoogleHaving rented property for over 20 years and having dealt with all manner of small and large companies, I have to say that evolution lettings and particularly Roy and Michelle, dealt with me in the most professional of manners. The main thing I liked is there was no bulls*&t at any stage. They knew my situation was not ideal yet worked with me and my partner to assure me that I could still find my dream property. A long term let was found, deposit secured and we are a happy family now. I would not hesitate to recommend them to others and have done. Thanks you to the evolution team and their modern approach to the lettings minefield!
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Questions about Evolution Properties Willesborough
Has Evolution Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Evolution Properties, Willesborough won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Evolution Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Willesborough.
