Trusted Agent profile · Wigan

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Northwood Wigan reviews

4.6

★★★★★ Excellent

418 reviews across 3 platforms

55-57 Mesnes Street, Wigan, WN1 1QX

Part of Northwood, see every office.

Northwood's office in Wigan, at 55-57 Mesnes Street, is rated 4.6 out of 5 across 418 reviews on three platforms, including 338 Google reviews rated 4.5.

Google logo

4.5 / 5

338

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

59

Reviews on The Trusted Agent

This office

allAgents logo

21

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Wigan

When it comes to helping the people of Wigan with their property needs, we believe there is no one better qualified than our dedicated team of professional, local experts here at Northwood Wigan. At Northwood Wigan, we understand that whether you’re buying your first home or selling your third, a little support can go a long way. If you are looking for lettings and estate agents in Wigan, look no further! We offer the full range of sales, lettings and property management services.

Reviews

Every review we hold for the Wigan office, from every platform, shown as written. First names only.

5/5

Google

Experience with Northwood Wigan has been really good for us and have done a couple of buy-to-lets with the team. Lively and Lovely team to deal with and were always prompt on be it property viewings, comms or help chase up and recommend other property services i was looking for. Hope the journey continues working with them on couple more soon.

Sudheer · 2 January 2018

Agent replied · 31 December 2024

Sudheer, Thank you for taking the time to provide your review, it is much appreciated. We look forward to being able to continue working with you in the very near future. I am pleased you find my team "lively and lovely" - we aim to delight our customers ! Steve Adams, Director, Northwood (Wigan) Limited

5/5

Google

Great experience with Northwood Wigan. Sheila and the team were professional, responsive, and made the whole process smooth from start to finish. Highly recommend for anyone looking to buy or sell, rent or let a property.

Melissa · 4 February 2025

5/5

Google

The communication from Northwood has been fantastic right from arranging the fiest viewing to moving in. We cannot fault the aftercare one bit, everyone at Northwood has gone out of their way to ensure that every stage of the move was smooth, and have attended to necessary repairs the very same day. Would definitely recommend Northwood Wigan to friends and family.

Elizabeth · 2 January 2017

Agent replied · 31 December 2024

Elizabeth, thank you for your kind feedback, it is much appreciated. Best regards, Steve Adams, Director, Northwood (Wigan) Limited

5/5

Google

Excellent service from moving in to moving out. The team at Wigan are pure professionals. Had no complaints all the time I was with them and very prompt at returning my bond in full. If I ever move back to wigan i will be sure to use Northwood again. Thanks again for everything.PositiveProfessionalism

Donna · 1 January 2021

Agent replied · 31 December 2024

Hi Donna, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did.

5/5

Google

Excellent team with support and correspondence from 1st day through to completion. Great photos and video certainly major factor in selling quickly. Special shout out to Rebecca who was supportive and very patient with us.

Lynda · 4 February 2025

5/5

Google

In my recent experience there is no better estate agent in Wigan! Professional friendly very helpful agents that have done a great job with the sale of my house from day one. I would highly recommend to friends and family in the future and use them myself again in a flash! Special thanks to Jade and Nicola xx

Kate · 2 January 2019

Agent replied · 31 December 2024

Kate, thank you so much for your very kind feedback. We seek to go above and beyond and it is great when we achieve a great experience for our customers as that is our aim. I appreciate that you have picked out two members of my team, Jade and Nicola, for specific mention. Kind regards, Steve Adams, Director, Northwood (Wigan) Limited.

5/5

Google

The girls were nothing but helpful from start to finish. With it being my first time renting I wasn’t very knowledgeable on the process but they were on hand to assist the whole way. Would highly recommend trusting these guys to find you a new home <3

Tom · 10 February 2026

5/5

Google

Would highly recommend Shaun and his team. Northwood Wigan have been outstanding in assisting me to let out my property. First class service!

Craig · 14 June 2025

5/5

Google

Myself and my Partner Mike recently purchased our first house and all the team at Northwood were brilliant in every step of the way especially Nicola. Nicola explained to us and gave us clear calming answers on everything that we asked about. Northwood are fantastic and weather your buying or selling these guys are the best.

Suzanne · 2 January 2019

Agent replied · 31 December 2024

Suzanne, thank you very much for your feedback, I am delighted we were able to provide you with the reassuring service through our management of the sale of the property that you purchased. Naturally we hope to be able to help you in the future. Steve Adams, Director, Northwood (Wigan) Limited.

5/5

Google

We honestly have zero complaints about Northwood, who helped to sell our property in quick fashion. I also cannot thank Shannon enough for all of her help. She had the nightmare job of having to chase up our buyers solicitor on a regular basis due to lack of progress on their part but she persisted and gave us regular updates when we asked. Thank you Northwood Team and Shannon!

Arun · 1 January 2023

5/5

Google

Ellie was amazing and helpful. We managed to get our new home in a matter of days. Really impressed and happy

Amanda · 24 June 2025

5/5

Google

Just bought a house through Northwood, everything went swimmingly. Any questions I had were answered promptly and I was able to get access to the property whenever I needed to before completion. Tina was friendly and had a great sense of humour. Highly recommend.

Devon · 8 August 2024

5/5

allAgents

"The team at Northwood (Wigan) ..."

The team at Northwood (Wigan) were an absolutely pleasure to deal with. Just recently started to rent a great little property which went smoothly and quick which is what I needed. Also provided a great 'move in' service which included sorting council tax, broadband, gas &amp; electric. Definitely would recommend Northwood (Wigan) to others looking to rent.

Andy · 16 November 2023

5/5

Google

Northwood, Wigan are the best letting agents that I have done business with. Around 9 years ago I experimented using many letting agents in the Wigan area. Eventually I came across Northwood. They are professional, caring and an understanding workforce that go the extra mile to please their landlords and tenants. I really recommend them. Stuart, Wigan

Solidworks · 3 January 2016

Agent replied · 31 December 2024

Stuart, of course we also believe we are the best but we prefer to hear from our customers how they find working with us. Thank you for the feedback. Best regards, Steve Adams, Director, Northwood (Wigan) Limited.

5/5

Google

Really great experience from start to finish, thank you so much! An extra thank you to Kayleigh who dealt with everything for us and kept us up to date throughout the whole process of buying our first home x

Shauna · 10 October 2024

5/5

Google

Northwood have managed my property under their guaranteed rent scheme for a number of years. Of course there is a premium to pay for using such a scheme but the peace of mind it has given me has been worth it. The team at Wigan are always very friendly and responsive and Steve in particular has given me good advice. I always felt that my property was being well looked after. I also entrusted Northwood to sell my property when the time was right for me. Once agin this was done with the utmost professionalism. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Martin · 1 January 2021

5/5

allAgents

Fantastic

I've just moved into a property that was on the market with Northwood (Wigan Branch) and can honestly say that the team in the office have been totally amazing. They've been there for me every step of the way. I received regular updates, throughout the process, and nothing was too much trouble for them. They're all so friendly and helpful and I wouldn't hesitate in recommending them to anyone thinking of buying or selling. Thanks for everything girls, you're all a credit to Northwood, Wendy

Wendy · 19 October 2020

5/5

allAgents

"Fantastic..."

I've just moved into a property that was on the market with Northwood (Wigan Branch) and can honestly say that the team in the office have been totally amazing. They've been there for me every step of the way. I received regular updates, throughout the process, and nothing was too much trouble for them. They're all so friendly and helpful and I wouldn't hesitate in recommending them to anyone thinking of buying or selling. Thanks for everything girls, you're all a credit to Northwood, Wendy

Wendy · 19 October 2020

5/5

Google

I deal with Northwood Wigan on a daily basis. Their service and professionalism is exemplary and I cannot recommend them highly enough. Ellie Dower is a credit to Northwood.

Colm · 4 February 2025

5/5

Google

We picked Northwood because of the reviews that they had and we were not disappointed. They are a great team and very professional and always kept us updated throughout the process. A special mention for Nicola who looked after us and was a pleasure to work with. Would highly recommend Northwood Wigan.

Graham · 2 January 2019

Agent replied · 31 December 2024

Graham, thank you for taking the time to leave us a review and I am of course delighted (if not surprised !) that you received the same high level of service that you read others had received via other reviews. Thank you for your particular mention of one of my team, Nicola, your acknowledgement is appreciated. We of course would love to assist you again in the future if you need our service. Kind regards, Steve Adams, Director, Northwood (Wigan) Limited.

5/5

Google

The team where amazing with my purchase! Massive thank you to Michelle and Pam too who helped so much with my millions of questions throughout. Would definitely recommend to anyone! Thank you again!

Alysha · 1 January 2023

Agent replied · 31 December 2024

Alysha, thank you for taking the time to give us your feedback. We are pleased to have been of service and of course would be happy to assist anyone you recommend to us. Stephen Adams, Director, Northwood (Wigan) Limited.

5/5

Google

As a landlord who lives away from the area, I was a bit wary of leaving it in the hand of an agency. After managing my property for a while now, it is brilliant to know to that my property is being cared for and receiving excellent service from the northwood team.

M · 10 October 2024

Agent replied · 31 December 2024

Mark, Thank you for taking the time to leave us a review. We are of course delighted to assist you in managing your property and continue to be here to support you in whatever way we can. Regards, Michelle (Branch Manager)

5/5

Google

Northwood Estate Agents Wigan what can I say? Right from the start of the selling process Jade and the team provided guidance and professionalism throughout what can be a very stressful time, the photographs taken of my property were crisp and clear encouraging potential buyers to take a look, the staff are very pleasant and helpful which makes the whole process easier to get through, I would certainly recommend Northwood Wigan if you are starting out on your dream to sell your property.

Karen · 10 January 2020

5/5

Google

Northwood Wigan have been invaluable through every step of my house move, from the initial consultations, valuations and photographs, handling the viewings and offer negotiations, right through to handing over the keys on moving day. All the staff have been professional and extremely helpful, from advising me on how to arrange my furniture for the best photographs, to chasing the solicitors and keeping everyone up to date on what is happening - at times even multiple phone calls in a day letting me know where we were up to and what was happening. No house move ever goes 100% smoothly but I'm glad I had Northwood there to help me. Nicola in particular has been a godsend, constantly going above and beyond to make sure everything kept moving and any issues were sorted as soon as possible. I can honestly say I would not have been able to do this without her! A big thank you also to Kim, Becka and Jade who were fantastic throughout. I would highly recommend Northwood Wigan to anyone looking to move house, they have been fantastic from start to finish!

Keith · 2 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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