5/5
Abby was a pleasure to work with throughout our first Buy-To-Let Purchase. Look forward to working with Breakey & Co in the future.
Agent replied · 1 January 2024
Thank you so much for your review
Trusted Agent profile · Wigan
★★★★★
614 reviews across 1 platform
57-59 Ormskirk Road, Wigan, WN5 9EA
Breakey & Co's office in Wigan, at 57-59 Ormskirk Road, is rated 4.7 out of 5 across 614 reviews on 1 platform, including 614 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Breakey & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wigan office, from every platform, shown as written. First names only.
5/5
Abby was a pleasure to work with throughout our first Buy-To-Let Purchase. Look forward to working with Breakey & Co in the future.
Thank you so much for your review
5/5
From start to finish each member of staff have been so helpful and gone above and beyond to make me feel happy and relaxed about selling my house. the process was easy and the stress was taken away from me. would always use Breakey & Co for any future sales. Big thanks to Emma .
Thank you for your kind words we are glad that we could help
5/5
Hi, I would like to put on record my appreciation to all the sales staff at Breakey &Co Estate Agents, it was a pleasure dealing with all their staff with a special mention for Millie for all her input, it makes a change these days when phones get answered and people promptly return your calls and emails Thank you again David Causer
What a lovely review thank you so much we all really appreciate it
5/5
We have used Breakey & Co for all of our rental properties. We find them to be quick to respond to all issues, all communication is clear and we feel safe knowing our properties and our tenants are being looked after well, by the team at Breakeys. We also have purchased properties with them, and again has been a professional experience. I would thoroughly recommend for both rentals and sales. DDLM Properties.
Thank you David & Laura, we really appreciate your review, the rentals team are always happy to help!
5/5
Outstanding customer service, the staff couldn't do enough for us. We even moved in sooner than planned, and was given 2 gift boxes of little essentials on collecting the keys. Thank you Lucy and all the staff
Thank you so much for you great review and we hope you are happy in your new home
5/5
Breakey & Co have been brilliant with my house sale. They sold my house within 48 hours of it being on the market. Alison and the team are fantastic and keep you informed (and calm!) every step of the way. I would highly recommend them. Thanks again Alison and Breakey & Co.
Thank you so much for your comments, glad we could help you.
5/5
I'm currently early in the process of selling with Breakey and I am finding the staff all really supportive, friendly and informative. When questioned they are able to quickly provide me with the information I need to know and provide a really useful advice that has reassured me at every step of this process. Credit to Millie in particular and to everyone that has helped walk me through this process!
thank you for your review David, really appreciate it
5/5
The app was very useful and informative. When I had to phone Breakey the staff were only to pleased to help.
Hi Michael, thank you very much for your 5 star review we really appreciate it
5/5
Outstanding service from Katie, Always quick to respond and always to the point. Very helpful and easy to communicate with. Made the experience a whole lot easier.
Thank you for your comments and great review we really appreciate it
5/5
All staff,especially Stacy are really friendly, approachable and very professional at all times.It is obvious why they are considered the best estate agents and I would not hesitate in using them again or recommending them .Definitely 10/10.
Thank you for your lovely review Val, glad we could help
5/5
Abbey was brilliant all the way through are selling experience, it became a long drawn out affair, and abby was supportive all the way through,
Thank you so much for great review we really appreciate it
5/5
The house buy couldn't have gone better from beginning to end. Stress free transaction and found Louise, Emma and the team to be very warm, helpful and honest. Touchwood we won't need the services of an estate agent again for a while but wouldn't hesitate to recommend Breakey and Co to anyone!
Thank you Paul, good luck in your new home
5/5
During a very tricky sale (for reasons not involving Breakey & Co) Louise, Emma and the team were very helpful. They sorted out problems and helped us ensure the transaction went through as smoothly as possible. Despite my almost daily contact, they continued to be friendly, helpful and professional. Thank you!
Thank you for your review Helen, good luck in your new home
5/5
Excellent service, very professional, friendly, helpful and the whole process was made personal to me. Thank you to Jayne, Aimee & Lauren at the Wigan branch of Breakey & Co. You are all amazing.
Thank you so much for your fantastic review, it means a lot to us all
4/5
They are very cooperative
1/5
Worst agent i have ever used. Poor communication, tells lies to buyer and sellers, untrained staff and childish in their behavior If you write a bad review of them, or complain to them, they will say that they CAN'T find the file. When they tell you that the seller is not accepting viewings, what that means is, that the seller has SACKED them, but Breakey leave the property on the Internet to Interfere / make it difficult for the seller to sell with another agent. Use your Internet to research them, researching the boss / manager / owner turned up some very Interesting things indeed Do yourselves a favor, AVOID.NegativeQuality
Contrary to the above, this file was close to hand, and we can confirm that we are delighted to waive any notice period required and enthusiastically urge you to market your property with another agent. On a positive note, we were concerned that with so many five-star reviews that people would think that we were too good to be true, so receiving a one star does at least show that the reviews we do get are genuine.
1/5
From a first-time buyer's standpoint, my experience with Breakey & Co has been such that I refuse to use them again even though I'm yet to buy a house. There are other estate agencies out there that treat everyone equally - sellers and buyers alike because both sides are equally important when it comes to the selling of a property. It’s a lack of respect that I was kept in the dark for a week after placing an offer on a house last Tuesday, to then be told (very abruptly) today that the vendor went with another offer, very strange considering that 2 hours before this, someone in the agency confirmed that the seller may not even know about our best and final offer as they were only advised of it in a voicemail.NegativeResponsiveness, Professionalism
Hi Anca, firstly, I am sorry you feel as though you haven't been treated fairly with your offer. I have looked into this and I can see there were a few offers on this property. We did try to contact you regarding this, but we didn't hear back. I understand this is the second property you have missed out on with ourselves, unfortunately, we do have to take the vendors lead with offers they wish to accept. Please don't lose faith in Breakey & Co. Good luck with your property search.
5/5
Breaky & Co could not have done enough for my family and I. From the very beginning they were so attentive and informative, and were able to keep us updated and 'in the know' through the entire sales process. Selling the house for someone with an illness was very difficult at times, but the staff were amazing and were able to walk us through it every step of the way, and consistently went the extra step to push things through and get the ball rolling. 10/10 across the board!PositiveResponsiveness, Professionalism
Hi Rebecca, thank you for your lovely comments. I will pass this on to the team. Thanks Amie
5/5
Would like to thank Ella and everyone at Breakey and co for the sale of our property.
You’re very welcome
5/5
Fab service - both as a letting agent and sales agent. Thank you!
Thank you so much for your comments gald we could help you
5/5
Sasha Matthew of Breakey Estate agents has been very professional and helpful throughout my purchase thank you so much
--- Thanks a bunch for the great review! We’re so happy we could help with your move, it’s always lovely to hear when things go smoothly. Wishing you all the best in your new place!
5/5
I met with Lisa H today to arrange the photography. Excellent communication from the start. Arrived on time. Was understanding of working around the issues of daily life. Allowed me to view the photos and ask for changes to a few. Fantastic service. Thank you.
Thank you very much for your review we really appreciate it
5/5
Breakey and Co were a pleasure to deal with from start to finish. Within 24 hours of going live, they managed to achieve a sale over asking price, and over 10% higher than two other agents quoted as their top end valuation. Wouldn’t hesitate to use them again.
Thank you for this great review Graham we really appreciate it and glad we could help
5/5
6 start service from the Breakey team. From Louise's initial valuation to the ongoing management of the sale from Emma and the team. Having dealt with other agencies over the last few years - these ladies changed my perception of estate agents.Honest, professional and very knowledgeable. Highly recommended
Thank you very much, glad we could help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Breakey & Co, Wigan won Platinum.