5/5
Direct reviewsI had a positive experience with Belvoir and Kath was always chasing the solicitors and giving me updates along the way.
Trusted Agent profile · Wigan
Verified
Belvoir Wigan reviews
★★★★★
374 reviews across 5 platforms
29 Library Street, Wigan, WN1 1NN
Part of Belvoir, see every office.
Belvoir's office in Wigan, at 29 Library Street, is rated 4.7 out of 5 across 374 reviews on five platforms, including 240 Google reviews rated 4.6.
240
Reviews on Google
This office
75
Reviews on Facebook
This office
2
Reviews on View Agents
This office
39
Reviews on Direct reviews
This office
18
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Wigan office, from every platform, shown as written. First names only.
Direct reviews5/5
GoogleThroughout my tenancy, Caroline was extremely helpful and supportive. Any questions or concerns I had she dealt with immediately and made me feel safe and reassured. Caroline is an absolute credit to Belvoir and is not only extremely professional but very personable. She helped me so incredibly much and I will always be extremely grateful for her support.PositiveResponsiveness, Professionalism
5/5
allAgentsGreat
Great service! Huge thank you to Katherine Carsley, response very quickly. Highly recommended.
5/5
allAgents"Great..."
Great service! Huge thank you to Katherine Carsley, response very quickly. Highly recommended.
5/5
allAgents"Ellie was very helpful..."
Ellie was very helpful through out the period of finding me a Tennent.
5/5
Direct reviewsGreat service, we were kept informed every step of the way. Updates on viewings, feedback, advice etc. Kath Carsley was exceptional, she did her upmost to keep the sale on track liaising with all parties. Thanks! great service!
5/5
GoogleI can't speak highly enough of Belvoir estate agencu! As a first-time homebuyer, I was a bit nervous about the entire process, but they made it an absolute breeze. A big thank you to the team for making my dream of homeownership come true!
Agent replied · 31 December 2024
Thank you for taking the time to submit a review Plinio, your comments are very much appreciated.
5/5
GoogleVery professional estate agency. I would strongly recommend them to sell your house.
Agent replied · 8 April 2025
Dear Glen. Thank you so much for your kind words and the fantastic five-star review. We're delighted to hear about your positive experience with our agency. We're here for you anytime you need assistance with property matters in the future. Kind regards, Belvoir Wigan Team.
5/5
GoogleHelen who has looked after me throughout the process has been fantastic. Any queries have been answered promptly and she works quickly to get things resolved ..... no house move is without a hitch or two but she has dealt with everything quickly and with no fuss. I would highly recommend them as the best agency I have used.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Thanks for your kind words Jacqui. We are delighted that we have been able to assist you.
5/5
GoogleWould like to thank the team at Wigan Belvoir for everything they have done, especially at the end of my tenancy when I was moving on. Camilla was really helpful and nothing was too much trouble.
5/5
GoogleI can not recommended this agency enough. From start to finish the service was oustanding, very efficient and informative. I personally dealt with Caroline and she was always happy to help with any queries or problems i had. Any issues were ironed out very quickly. Thank you all for a great and painless service
5/5
Direct reviewsKath dealt with the sale of my property and did the viewings. All went smoothly from the start to completion. Thanks for everything
5/5
GoogleI would highly recommend Helen and the team at Belvoir Wigan Estate and Lettings Agents. Their proactive and professional approach is refreshing. A very friendly, helpful office, and very welcoming. I would not hesitate to recommend Belvoir Wigan Estate Agents and Lettings to anyone looking to buy, sell or rent their next property.
5/5
GoogleFirst time renting a property and couldn't recommend Belvoir highly enough. The Staff are very friendly and welcoming, they made the process of the whole move and paperwork easy and stress free. If you need any advice or help they are only a phone call away. Everything went smoothly from start to finish...!
5/5
GoogleFrom the moment I contacted Belvoir regarding a tenancy for my mum through to moving into the property, Caroline was extremely helpful and supportive. Caroline dealt with any queries immediately and is always professional, a credit to Belvoir. I will always be extremely grateful for Caroline's support.
5/5
Direct reviewsSarah was exceptionally professional and helpful when it came to renting a property. She helped with the whole process and made everything clear to understand and do. Highly recommend using Belvoir Wigan to rent/buy/sell a property! 5*
5/5
GoogleRecently completed sale, so helpful and very responsive.
Agent replied · 8 April 2025
Dear Jade. Thank you so much for your review! We're thrilled to hear that you had a positive experience with the sale and found our team helpful and responsive. We strive to provide top-notch service, and it's so nice to know we've achieved that for you. Should you need any future assistance, please don't hesitate contact us. Kind regards, Belvoir Wigan Team.
1/5
GoogleI do not recommend this estate agent. Advertising property as completely refurbished to an excellent standard and finding holes in the floor and sealing upon arrival. Walls with yellow patches everywhere, dirty property left unfinished by builders. Clueless staff who say contradictory things. Shocking customer service overall and time wasted to drive all the way to see property you would not consider if advertising was made ethically.
5/5
GoogleI've been a landlord for nearly 20 years and have always used a letting agent to manage property. For the first few years my experience of letting agents was dire and I became very disillusioned with them . For example: rents weren't collected on time or chased, accounts were not properly done, maintenance was poorly done and overcharged. Thankfully, Belvoir Wigan started up and gave me assurances that they would not let me down, I was sceptical but signed up over 10 years ago. Belvoir, true to their word, have never let me or my tenants down. The staff are knowledgeable, efficient, organised and lovely to deal with. I have not had one moment of stress, missed rent,or unhappy tenants so I've been able to carry on without having to think or worry about rentals. I would not use anyone else
5/5
GoogleMyself and my partner were under time constraints to find a new home in an unknown city due to relocating for a new job which can be a very difficult and stressful process. The whole Belvoir team have been exceptional in making the process as smooth and stress free as possible. We are both super happy with our new home and grateful for the Belvoir teams warmth, generosity and exceptional service through this whole process. They made what could’ve been a very stressful time an exciting new adventure. A huge thank you to the whole team!!
5/5
GoogleVery helpful and cooperative agency it is
5/5
GoogleKath has been brilliant from Belvoir. Answered every email i sent and every question I have asked.
5/5
Direct reviewsAll I can say is, they have been absolutely fabulous, especially Kath Carsley, who went above and beyond to help us. I would recommend them highly and also say anyone I spoke to at Belvoir were very helpful to.
5/5
View AgentsExcellent all round service
Belvoir offered a fully professional and friendly service from the moment they first valued our house. All of their staff were excellent and they have a great team no matter which particular individual deals with you.
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