Every review we hold for the Wigan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJane at Belvoir Wigan is a life saver! We had so many questions, concerns and struggles with the whole process of buying a house and selling our flat but she was incredibly patient with us, informative and helpful. You could tell she had our best interests at heart and it felt as though she went above and beyond to help us and follow up with our queries. We got a lovely card at Christmas which was a lovely personal touch on a very professional service! Thank you Jane!PositiveProfessionalism
Vanessa · 1 January 2022
★★★★★ 1/5
GoogleVery poor communication. I’ve been trying for weeks to view a property (that is still available) and i understand they’re limited to what they can do if the seller isn’t getting back to them but they never get back to me other than once, after I had already called them, just to tell me they can’t get ahold of the seller. I’ve sent several emails and all have been ignored. Very bizarre from both the seller and the agency.
Kim · 19 March 2025
★★★★★ 5/5
GoogleI purchased a house that Belvoir handled the sale of.
Whenever I had to contact them they were always very helpful.
Kirsten · 5 December 2025
Agent replied · 26 October 2025
Dear Kirsten. Thank you for your glowing review! We're thrilled to have been able to assist you with such efficiency during your home purchase process. It was a pleasure serving you, and we hope to be of help again in the future! Kind regards, Belvoir Wigan Team.
★★★★★ 5/5
Direct reviewsWhat to say about the service offered by the staff at Belvoir! the letting specialis? Hmm... There are WAY too many positive words to choose from so i will just say that I think they are absolutely Outstanding! Belvoir have had full management of my property for the last 10 years or so. You would think that I would have got to know the staff really well in that time. The truth is i hardly know any of them. The reason being the service they offer runs like a well oiled machine. When they have had reason to contact me in the past everybody has always been super friendly and helpful. Helen has been amazing throughout I must add! Their management of my property has been professional and very clear. As a landlord i can not recommend them enough! Belvoir have now sold my property and everything went without a hitch, despite the pandemic. As a seller I can not recommend them enough! Belvoir also care about their tenants so if you are lucky enough to rent from them well done to you.
Paula · 16 June 2021
★★★★★ 5/5
GoogleGreat and friendly staff. Offered timely advice and showed a lot of patience at difficult periods of the sale.
Andrew · 5 December 2025
Agent replied · 8 December 2025
Dear Andrew, Thank you for your wonderful review! We're thrilled to hear that our team's friendliness and timely advice made a positive impact during your sale. Your satisfaction is our priority, and we're here to support our clients through every step of the process. We appreciate your trust in us and look forward to assisting you again in the future. Kind regards, the team at Belvoir Wigan.
★★★★★ 5/5
GoogleExcellent quality and value for money. We put our house for sale in 2020 and after a lacklustre experience with another estate agent, we spoke to Jane Emson at Belvoir. She was very enthusiastic about selling our property so we decided to go with them. What a good decision that was. From the beginning, she was enthusiastic and incredibly professional. Despite the threat of Covid 19, she remained positive and was able to send a steady stream of potential buyers to view our property. She was always available to contact and it seemed that nothing would be too much trouble for her. The advice and professionalism continued until the day our house eventually sold and beyond. We would have absolutely no hesitation in recommending Belvoir and in particular Jane Emson for selling your house. There are more expensive estate agents out there but there won't be any better ones. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 1 January 2021
★★★★★ 5/5
GoogleKath has been amazing throughout the whole process. She has kept me informed communicated well with solicitors and remained very approachable throughout the sale. My sale has been very long and difficult but Kath has always been willing to answer any questions or find out from other professionals thank you very much
Reece · 1 January 2024
★★★★★ 5/5
GoogleFor the past 4 years I have rented my property through Belvoir Wigan Estate and Letting Agents. I have been very happy with the service I have received. I have always found staff very approachable and friendly. Staff have always been happy to help. I have found my experience with Belvoir smooth and easy, in contrary to previous letting agents! I will be sad to leave my property and Belvoir Wigan.
The vacating process was very efficient and painless! Which was ideal. It was one less stressor to think about in regards to moving. Thank you to Caroline who has been fantastic throughout my time with Belvoir. And was very informative and clear with regards to what steps I need to take in terms of the repayment of my deposit and vacating the premises.
Sarah · 2 January 2020
★★★★★ 4/5
GoogleCaroline was extremely helpful when I was looking for a house to rent. She helped all the way until the day she handled over the keys to me. Always cheerful and ready to assist. She is amazing.PositiveResponsiveness, Quality, Professionalism
Evangelista · 1 January 2022
Agent replied · 31 December 2024
Hi Evangelista, thank you for taking the time to submit a review, it is very much appreciated.
★★★★★ 5/5
GoogleKath went above and beyond from the moment my offer was accepted. She chased the solicitors at every point needed and we managed to complete in 12 weeks. Thanks again for being amazing.
Katie · 29 October 2024
★★★★★ 1/5
GoogleAs a tenant, they have been an awful company. They are not responsive with repairs, although very quick to respond when putting the rent up and giving deposit deductions for very little reason. Staff turnover was ridiculous while we were renting, and with each new staff member, the quality got worse and worse. As a tenant, I would advise that you go elsewhere if possible.
Becky · 1 January 2024
Agent replied · 31 December 2024
Thank you for taking the time to provide feedback. We apologise that you feel your experience with Belvoir Wigan did not meet expectations during the four years that you were with us.
We do endeavor to deal with all repairs in a reasonable and timely manner, however occasionally some issues, such as block management repairs are out of our control.
I am afraid rental increases are a part of the rental experience and cannot be avoided and deductions from rent at the end of tenancy are only claimed when there are repairs / cleaning or replacement of items to cover which is the tenant responsibility.
Belvoir Wigan did experience a slight staff turnover in 21 / 22 so apologise if this impacted your tenancy during this short transition however there has been a stable staff presence in the office now for the last 12 months.
I can assure you that do we endeavour to meet our landlord and tenant expectations at all times.
I hope you accept our explanation and wish you all the best in the future.
★★★★★ 5/5
GoogleExceptional service from start to finish! Camilla made the process of renting my property smooth and stress-free. Highly professional, responsive, and always went the extra mile. Couldn't have asked for better. I would definitely recommend Belvoir.
Ajheen · 2 September 2024
★★★★★ 5/5
GoogleVery happy with the service from this agent Staff efficient courteous and polite
Lynn · 5 December 2025
Agent replied · 8 December 2025
Dear Lynn, Thank you for your wonderful 5-star review! We're thrilled to hear that you were happy with our service and found our staff efficient, courteous, and polite. Your satisfaction is our top priority, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to contact us. Kind regards, the team at Belvoir Wigan.
★★★★★ 5/5
Direct reviewsBelvoir Estate agents letting w8gan have been brilliant, we rented a lovely apartment whist having issu3s with our own home
Camilla was brilliant throughout any issues regards repairs ect where dealt with quickly. Would like.to.say huge thanks also.to Ellie lovely girl .thanks everyone at Belvoir in my opinion best letting agent around
Andrea · 22 August 2023
★★★★★ 5/5
GoogleGreat service from Belvior Wigan. Ellie was very professional and friendly. Highly recommended!
Diana · 1 January 2024
Agent replied · 31 December 2024
Thank you for your review Diana, it is very much appreciated.
★★★★★ 4/5
GooglePrompt response to enquiries. The Sales Team was amazing.
Pedro · 6 December 2025
Agent replied · 8 December 2025
Dear Pedro, Thank you for your kind review! We're delighted to hear that you found our Sales Team amazing and appreciated our prompt responses. Your feedback is invaluable as we strive to enhance our client experience. Should you need any further assistance please don’t hesitate to contact us. Kind regards, the team at Belvoir Wigan.
★★★★★ 5/5
GoogleVery good and clear communication throughout the whole buying process and easy instructions when collecting keys
Joseph · 24 September 2025
Agent replied · 9 October 2025
Dear Joseph G, Thank you for your fantastic review! We're thrilled to hear you enjoyed a seamless buying experience and appreciated the clear communication and straightforward process. Your feedback is greatly valued, and we look forward to helping you again in the future. Kind regards, the Team at Belvoir Wigan.
★★★★★ 5/5
GoogleKath Carsley was brilliant - she chased without asking and kept me updated throughout the whole house buying process, nothing was too much trouble.
Mary · 6 December 2024
★★★★★ 5/5
GoogleAfter selling my house, I've had to go in to rental as my new house isn't ready, contacted Caroline and found her extremely helpful, I found her experience in the rental sector was fantastic, she explained everything as the process developed, which made my move very fluid.
I felt she went over and above to assist me whilst searching for a property that was suitable.
A very professional individual, who is approachable, friendly and always willing to help and assist.
I would 💯% recommend using Belvoir lettings.
Thank youPositiveResponsiveness, Professionalism
Steve · 1 January 2022
Agent replied · 31 December 2024
Thank you for spending the time to submit a review Stephen. Your kind words are greatly appreciated by Caroline and the rest of the team.
★★★★★ 5/5
GoogleMy partner and I bought a house from Belvoir and cannot describe how helpful this team were, particularly Kath. The line of communication with us to keep us informed and answer any questions was outstanding. Cannot fault Kath and the team!
Charlotte · 1 January 2024
★★★★★ 5/5
GoogleVery helpful showing us around the property and kept us in the loop
Joolz · 24 September 2025
Agent replied · 9 October 2025
Dear Joolz. Thank you so much for your five-star review. We're thrilled to hear that you found our team helpful during your property viewing and that you felt well-informed throughout the process. Keeping our clients in the loop is a top priority for us. We hope to assist you further in your property journey! Kind regards, the Team at Belvoir Wigan.
★★★★★ 5/5
GoogleExcellent help and always friendly all the way right to the end
Stephen · 26 September 2025
Agent replied · 9 October 2025
Thank you for your kind words and five-star review! We're thrilled to hear about your positive experience with our team. Our commitment is to provide friendly and comprehensive support throughout every step of the process. We're delighted we could assist you all the way to the finish line. Kind regards, the Belvoir Wigan Team.
★★★★★ 5/5
GoogleI sold my property through the Belvoir Wigan team, they gave excellent advice on its valuation, were extremely efficient all the way through to the end, chasing parties to quicken the process, friendly and approachable. I can’t fault their service at all. Thanks to all the team especially Kath who was amazing!
Trudi · 1 January 2023
★★★★★ 5/5
Direct reviewsI sold my property through the Belvoir Wigan team, they gave excellent advice on its valuation, were extremely efficient all the way through to the end, chasing parties to quicken the process, friendly and approachable. I can???t fault their service at all. Thanks to all the team especially Kath who was amazing!
Trudi · 15 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
