Trusted Agent profile Β· Wigan
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374 reviews across 5 platforms
29 Library Street, Wigan, WN1 1NN
Part of Belvoir, see every office.
Belvoir's office in Wigan, at 29 Library Street, is rated 4.7 out of 5 across 374 reviews on five platforms, including 240 Google reviews rated 4.6.
240
Reviews on Google
This office
75
Reviews on Facebook
This office
2
Reviews on View Agents
This office
39
Reviews on Direct reviews
This office
18
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Wigan office, from every platform, shown as written. First names only.
5/5
allAgents"Excellent..."
Can’t speak highly enough of the Belvoir team of Ellie, Katy and Camilla - who have seen us through a change of tenants. E-mails and phone calls were responded to promptly and their wisdom and experience is much appreciated. They clearly collaborate well as whoever we spoke to knew what was going on.
5/5
Direct reviewsIt was a beautiful experience with Belvoir. Camilla was professional, friendly and very helpful.
5/5
Direct reviewsMyself and my partner were under time constraints to find a new home in an unknown city due to relocating for a new job which can be a very difficult and stressful process. The whole Belvoir team have been exceptional in making the process as smooth and stress free as possible. We are both super happy with our new home and grateful for the Belvoir teams warmth, generosity and exceptional service through this whole process. They made what could???ve been a very stressful time an exciting new adventure. A huge thank you to the whole team!!
5/5
FacebookMyself and my partner were under time constraints to find a new home in an unknown city due to relocating for a new job which can be a very difficult and stressful process. The whole Belvoir team have been exceptional in making the process as smooth and stress free as possible. We are both super happy with our new home and grateful for the Belvoir teams warmth, generosity and exceptional service through this whole process. They made what couldβve been a very stressful time an exciting new adventure. A huge thank you to the whole team!!
5/5
FacebookSpoke to Lesley regarding renting a property in wigan lovely person and very professional gave me excellent properties to view and i am looking to move very soon. Was great getting in touch will Belvoir as i have used other letting companies before and been really disappointed.
1/5
GoogleBeen a tenant in a rented property for 3 years, and recently bought a property through belvoir wigan, not had any problems during the tenancy but the house buying process was extremely unprofessional, which I put down to them dealing mainly with rentals and not having experience in property sales. Through no fault of our own or the vendors of the property, some issues arose around the sale, which where exacerbated by belvoir, and it became apparent that they lacked basic knowledge of the process, making the situation lot's harder than it needed to be. When we vacated the rental property, they informed us that they where keeping some of our deposit, for what I feel was unjustified reasons, nothing in the property was damaged and we thoroughly cleaned the place. Also charging Β£30 for a few new light bulbs that need replacing is ridiculous. I don't normally write reviews but unfortunately I felt like I needed to write this one as I have been really disappointed with this whole situation.NegativeProfessionalism
5/5
GoogleI had an amazing experience with Sarah and Camilla. They were very professional, always responding to my enquires from viewing to moving in and there was no delay of any sort, I collected my keys on the date they promised and even got a gift π and the apartment is very lovely, even more beautiful physically than in pictures. I would definitely be referring friends and family to Belvior Wigan.
5/5
GoogleGreat service from start to finish. Helped massively with viewings and in touch throughout the process from start to finish. Highly recommend!
Thank you so much for your review Tania
5/5
FacebookI spoke to Caroline regarding letting a property we own,she was exceptionally helpful and her knowledge was second to none. If only everybody in the service industry was as helpful. She certainly is an asset to your company!!
5/5
GoogleI was looking for some free advice which is difficult to find sometimes. The firm was so helpful and friendly and Helen was full of knowledge and gave me all I needed. Excellent service. Would highly reccomend
5/5
GoogleMy sincere thanks to Helen and Caroline and the team at Belvoir team over the past 7 years...always professional, attentive, efficient and most friendly in all aspects of the lettings Management...Well done Team...keep up the excellent work
4/5
GoogleThe Lettings Team at Belvoir Wigan office have provided an excellent service from the marketing of the properties, tenant enquiries and vetting process, right thru until tenancy agreements and accounting procedures were complete. They provided clear instructions to all parties and their experience counted a lot towards suitable tenancies.
5/5
FacebookThanks to Helen and her team for an excellent service. Nothing is too much trouble for them and they go the extra mile. First class, professional and friendly service offered. I would have no hesitation in recommending Belvoir.
5/5
GoogleSo far we have found our experience really good... Helen is a lovely woman to deal with ... any questions or problems resolved swiftly...nice welcome when I called in the office.. greeted with smiles from everyone.
5/5
FacebookI recently called into Belvoir to rent a property. I found all the staff really helpful especially Caroline who went out of her way to help me find a property. Well done Belvoir and Caroline οΏ½
5/5
Direct reviewsI would recommend Belvoir their service was excellent and Kath was very helpful and professional.
5/5
Direct reviewsI had an amazing experience with Sarah and Camila. They were very professional, always responding to my enquires from viewing to moving in and there was no delay of any sort, I collected my keys on the date they promised and even got a gift ???? and the apartment is very lovely, even more beautiful physically than in pictures. I would definitely be referring friends and family to Belvior Wigan.
5/5
Direct reviewsExcellent service thanks Ellie
5/5
FacebookVery good service off Belvoir when we rented our last property, Caroline was especially helpful throughout the whole process, the property was immaculate and suited our needs perfectly. Me Would definitely recommend and use again.
1/5
GoogleLANDLORDS STAY AWAY FROM THIS AGENCY!. I have possibly had the worst experience with this agency from start to finish. The staff are extremely unhelpful, rude and lazy!. Firstly I was shown a property which I loved from the moment of walking in!. In the exact words of Lesley Morgan I was told 'The Landlord of this property does not require a Deposit, he only requires one months rent' Which I found rather different!, However I was going ahead with the property anyway!. once the Applicant fee was paid of Β£175 I was then told I owe not just the rent but a deposit too (which is completely fine but it was incorrect information that was sold to me!). Then I ask if it may be possible to end my Tenancy earlier than expected due to unforeseen circumstances . I was told yes if I pay the fee of Β£250.00 For the property to be relisted, a new Tenancy agreement to be put into place and an amended Inventory, So I pay the Β£250 hoping the property would be relisted the next following day and ready to be back on RightMove, After 4 Days of ignoring my emails, I then am told I owe a further Β£50.00 When the landlord came round to the property to do a Check, I informed him of me paying this fee and he looked very shocked on the amount ! Two weeks later I then see the property live on RightMove, This is two weeks of extreme valuable time for myself as I needed to be out the property asap!. Finally I mention on the phone to Joanne Wilde If it may be a possibility to have one extra week to move from the property. I then wait a further 5 days for a response from Joanne to then be told I have a bill and can not go back on my word under no circumstances!, again not only that ; the fee is wrong again !!. Overall I would NOT recommend this agency what so ever. In no way are they efficient. To be quite honest they are enough to make you not want to rent again!!!.
5/5
GoogleThere is no better managing agent than Belvoir. They simply do everything leaving you with nothing to worry about. Trust belvoir. Fantastic service and worry free hastle. Dave, Helen and the team are fantastic.
5/5
Google5 Star quality, 5 Star service. Belvoir and the people associated with this company are just fantastic. Friendly open and responsive. I've have rented a few homes and belvoir just tick all the boxes and more. In my opinion the best letting agents I've ever dealt with. I cannot reccomend belvoir enough. Easily the top letting company in the north west. Well done Belvoir for raising the benchmark.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuch a warm welcome, i recently went into the shop to speak about a rented property i had seen and i was pleasantly suprised at the warm welcome i received, very smiley and helpful woman and couldnt of been more helpful. I had been shopping that day and was offered a glass of water and to sit down, the attention to detail and enthusiam was a 10 out of 10 for me, the property however had already been taken but i was promised a call if any more came up that was similar.
5/5
GoogleSuch a warm welcome, i recently went into the shop to speak about a rented property i had seen and i was pleasantly suprised at the warm welcome i received, very smiley and helpful woman and couldnt of been more helpful. I had been shopping that day and was offered a glass of water and to sit down, the attention to detail and enthusiam was a 10 out of 10 for me, the property however had already been taken but i was promised a call if any more came up that was similar.
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