Belvoir Wigan reviews

★★★★★ 1/5

Google

If I could rate lower than one star I would. Our experience with this office was terrible from the start, being ignored constantly when we requested to view flats. It took my partner phoning and popping in constantly until they finally let us view a flat. They promised we were the first to see it which was a lie. By the time we had got to the office to put down our deposit straight after the viewing someone else had taken it. When we did eventually manage to get a flat, we were constantly harrassed by them asking if we had a bike because there were tyre tracks along the corridor outside our flat. Neither of us had a bike but they rang both of us several times regarding this even though we kept telling them the same thing. During our tenancy we reported multiple problems with dampness etc which they never rectified and then charged us for when we moved out. Any maintenance issues reported took several phone calls to them before they'd do anything about it. On moving out, we pulled out all the furniture to make sure we weren't leaving anything behind and found several receipts dated before we moved in and other items that were not ours so the property had clearly not been thoroughly cleaned. Avoid this company if you possibly can.

Maria · 10 January 2019

★★★★★ 1/5

Google

If you are a landlord please don’t list your property with belvoir, as it’ll never be sold or letted. And more see if you are a tenant. I liked a property for after viewing. After having called them that I’m ready to make the payment and accept the deal. The folks over the phone were very very rude and not co-operative at all. They didn’t support me at all and told me “other agencies have lesser stringent policies than ours. Why don’t you try them!!”. Their background check policies are also weird. But I’m happy that it didn’t work out with you as I have later heard from people how unhelpful this company is with its tenants.

Harshil · 2 January 2019

★★★★★ 5/5

Google

Such a warm welcome, i recently went into the shop to speak about a rented property i had seen and i was pleasantly suprised at the warm welcome i received, very smiley and helpful woman and couldnt of been more helpful. I had been shopping that day and was offered a glass of water and to sit down, the attention to detail and enthusiam was a 10 out of 10 for me, the property however had already been taken but i was promised a call if any more came up that was similar.

Justine · 2 January 2019

★★★★★ 1/5

Google

Bad experience. Sent an email asking for viewing a property and never answered. So decided to go personally to the agency and I found a rude woman, white lots of prejudice about my possibilities of affording a rent just because I am not english, even if I have a good full time job since a year. When booked the appointment for the viewing, the lady arrived very late without even excuse herself, didn't know where to go and never smiled during the time we were together. Definitely not raccomended

Fiammetta · 2 January 2019

★★★★★ 5/5

Google

The Belvoir team at the Wigan office are simply just tremendous. My family have been renting-out two properties with them for the best part of 10 years now. Everyone is always friendly and very helpful indeed, but most importantly, they are all expert and completely professional in everything they do. We've also recently asked Belvoir (Wigan) to act as estate agents with the sale of one of our properties. We would have no hesitation whatsoever in recommending Belvoir (Wigan) to anyone for either letting or selling a property, whether it be to landlords, tenants, sellers or buyers alike. They are all very helpful, reliable and trustworthy people. In short, a very 'professional' team indeed.

Ken · 2 January 2019

★★★★★ 5/5

Google

Belvoir has been great letting agents. Very quick to respond and helpful whenever assistance needed. CHeck in and check out process was very easy and quick. Thank you :)

Dee · 1 January 2023

★★★★★ 5/5

Facebook

What a great service from start to finish! We were up for sale and sold within a week. The team at Belvoir kept me up to date at every step of the way. I felt very confident in their hands, would highly recommend!

Sarah · 28 September 2020

★★★★★ 5/5

Direct reviews

Absolutely amazing staff. Friendly super helpful and fast at responding to any questions. I can???t thank Sarah and Camilla enough.

Ashley · 8 February 2022

★★★★★ 5/5

Google

The sales process was kept very simple by Belvoir, from the initial valuation, photographs and online advertising they communicated with me at every step. The house sold within six days and Belvoir handled the negotiations, including a renegotiation after the buyer's survey, and obtained a satisfactory price. Overall I'm glad I chose Belvoir and would recommend them to anyone selling.

C · 1 January 2023

★★★★★ 1/5

Google

The property was not maintained well during the tenancy and for the last few months we have been paying 695 ppm to live in a damp property.Returned the property in better condition than we found it.Agent firstly stated that they didn't want to take any of our deposit; however they then charged us 350 pounds for what they described as minor issues including a dirty cupboard and bluetac on the wall. They changed this list when we appealed to the DPS and then included a final check out fee which hadn't been mentioned previously in 2 years of tenure or checkout. Have agreed to the charges just because I am convinced that they are going to take this money however unfair. Don't use if you can avoid, if you can't, write your own inventory as their's is deliberately vague on the Landlord's side but they will screw you for as much as a spec of dirt and advise you take provide photographic evidence of problems that they find but you are unaware of. the landlord refused to remove his belongings from the loft during our tenancy. so we had to use a bedroom to store our belongings. horrible,horrible experience. AVOID at all costs.

Tony · 2 January 2018

★★★★★ 5/5

Facebook

Belvoir wigan are very professional and provide excellent service. I was a tenant in one of the properties of belvoir and was very impressed with the quick and professional responses I always got especially from Helen who deserves a special mention. I called for a new mattress or water boiler not working I got help in less than couple of hours which is commendable. Even when I had to move out before end of tenancy I was helped immediately by Helen. Thank you very much for all the support.

Hely · 13 November 2017

★★★★★ 5/5

Direct reviews

Excellent service and very Helpful staff I will recommend all my families and friends and I give them 10 out of 10 and I thanks all Belvoir team

Arshad · 31 October 2024

★★★★★ 5/5

Facebook

I cannot thank Belvoir enough! Oustanding, efficient and Very Friendly. I Dealt with Caroline and she was superb and was happy to help with anything! Would definitely recommend!

Thomas · 24 July 2018

★★★★★ 5/5

Google

Best estate agency. Very professional. Always ready to help , quick responding . Deffinetly would recommend to buy/ sell your property with this team . Thanks

Irina · 6 November 2024

★★★★★ 5/5

Google

The team at Belvoir Wigan have helped me to solve some small problems with my property, and one big one. They dealt with matters efficiently and they communicate clearly and promptly. They promote my property well too, in the two years we've been letting with them I've had three different tenants and the property has never been empty for more that a few weeks between tenants. They get a solid endorsement from me.

Ciaran · 2 January 2019

★★★★★ 5/5

Facebook

I have found belvoir to be professional ,well organised and very responsive .All the staff are approachable and helpful and I have been under their care as a Tennant for almost 7 years with no complaints about the service.

Shelley · 17 August 2018

★★★★★ 5/5

Google

The whole process of renting out my property has been excellent. Good communication throughout. I would highly recommend Belvoir.PositiveProfessionalism

Martin · 1 January 2023

★★★★★ 5/5

Google

Absolutely amazing attention to detail and customer service from Katy throughout the whole process. Always available to answer any questions and still checking in on us after our move to see how we’ve settled.

Lee · 21 March 2024

★★★★★ 5/5

Facebook

Very knowledgeable staff at Belvoir, Wigan. A special mention to Lesley who answered all my questions efficiently during my recent visit .

Janet · 29 June 2018

★★★★★ 5/5

Google

Really good contact throughout the whole process of buying my first home and they kept everything really simple and kept me updated if anything changed

Jordan · 23 August 2024

★★★★★ 5/5

Google

The house is not sold as yet but within the short period of time of my first contact and getting the house on the market I have been impressed with the professionalism and promptness of the staff.

Steve · 1 January 2024

★★★★★ 1/5

Google

Terrible never replied to the 3 emails I sent regarding a rental property. Now it's gone off.

Kelly · 1 January 2023

★★★★★ 5/5

Google

Compleded our sale with no hustle. Kept us informed trough out the process. Would highly recommend. Thank you Belvoir.

K · 29 October 2024

★★★★★ 5/5

Google

Amazing Service, wouldn't look to sell with anyone else, super efficient sale and service, thanks Belvoir

Kate · 6 December 2024