Alan Batt reviews

★★★★★ 1/5

Google

Terrible service with Alan Batt lettings. We had issues with the water in the property which, even though this had been deemed not fit for purpose, wasn't sorted for about a year. We had been raising issues with damp in the property for almost 12 months as well, and nothing was done, which caused me to be quite ill. Even when they were made aware of this, this was still ignored, and still hasn't been completely sorted. They constantly have to be chased to get things done. We ended up just moving out instead.

Samara · 16 April 2018

★★★★★ 5/5

Google

Great service from Alan and team, especially Klaire. Definitely a great estate agents to chose in Wigan, get them out to do your valuation today !!

Mark · 16 November 2020

★★★★★ 1/5

Google

Beware of this place. 29/01/17 Viewed an apartment with my girlfriend advertised by alan batts, we liked it that much after viewing we got straight on the phone asking to put a holding deposit down for it. The employee advised to ring back the next day and someone would send over the application as she didn't have the facilities to do so, she also said not to worry as there had been no other applicants but once its filled in could pay the holding fee for the property. 30/01/17 Rung back at 9:05 the next morning to send the applications and pay a holding fee, we were advised again that the fee can't be paid until the application has been submitted, after an hour the application wasn't received something they said would take a few minutes, so i phoned them again and told them i wanted to get this sorted that day and i had work later, was told again not to worry there had been no other interest, and i finally received the application at 12:10pm. So as the some of the application needed to be hand written on and scanned back in i didn't have enough time to fill out the application completely before work, and according to them i couldn't have paid the holding fees for the property until it was completed. That evening i completed it and sent all relevant paperwork. 31/01/17 9:15 rang again to advise i had sent all the application and that i wanted to pay the holding deposit immediately) something that i had been ready to do for 48 hours now) they took payment by bank transfer and i was told again NOT TO WORRY but that no one else has applied. So i sent the money within a couple of minutes. 20 minutes later somebody else got on the phone and told me someone else had done an application on friday 27/01/17 and just came into the premises to pay the holding deposit at 9:05. So all summed up, alan batts are amateurish and unprofessional at what they do. Stay well clear, i've been told multiple lies and dealt with inadequate staff since the minute i've spoke to them.

J · 16 April 2017

★★★★★ 5/5

Google

Good advice throughout the process. Would definitely recommend Alan, Lisa and the team.

Emma · 27 August 2022

★★★★★ 5/5

Google

Luke, Charlotte and all the team have been fantastic, full of knowledge and very helpful!

Gillian · 15 April 2025

★★★★★ 5/5

Google

We have been really happy with the service thay was provided especially with being first time buyers and carnt wait to move into are forever home

Laura · 18 November 2024

★★★★★ 5/5

Google

We have used Alan and his staff both as a seller and as a buyer. We found them Excellent, professional and courteous. They were more than happy to help with all of our (many) enquiries. We were kept well informed at all stages. Having experienced multiple estate agents for various services over the years, Alan and his staff made a process of selling and buying, which can be stressful, flow smoothly. Wouldn't hesitate to recommend.

Daniel · 16 April 2019

★★★★★ 5/5

Google

We have had a great experience selling a property with Alan Batt. Great customer service, sound advice and have felt very comfortable trusting them in the process. Thank you.

Amy · 24 September 2024

★★★★★ 5/5

Facebook

The service they offer is second to none. Every member of staff we spoke to is so responsive and proactive. They ensure the sales process is as smooth as possible from start to finish. We’d like to give specific thanks to Klaire, Lisa and Luke. We would highly recommend Alan Batt Estate Agents.

Dave · 7 March 2021

★★★★★ 3/5

Google

Unfair review but system won’t allow me to remove from my timeline. Was interested in a property but way over priced…hay ho on we go . Im sure they are good at what they do sell or rent properties….

Grant · 22 March 2024

★★★★★ 5/5

Google

What can i say the sale of the house was quick and easy alan called round we agreed a price and it was up for sale. We had lots of interest and the house sold within weeks happy days😁 thankyou team Batts …

Stuart · 23 December 2023

★★★★★ 5/5

Google

An excellent service, Klaire was so very helpful.

Veronica · 30 November 2022

★★★★★ 5/5

Google

They have sold our house, it took some time , as the first time it sold, the buyer pulled out at the last minute, we put the house back up for sale and sold again, hopefully we will be moving soon

Sheena · 23 December 2023

★★★★★ 5/5

Facebook

You were great thank you for all your help. Enjoy your leave and all best wishes for your future.

Grenville · 18 December 2020

★★★★★ 5/5

Facebook

Another house sold in a matter of weeks by the brilliant team at Alan Batt. Special thanks to Klaire, she’s an absolute star

Ruth · 29 July 2019

★★★★★ 1/5

Google

Absolutely disgraceful service. Incapable of doing basic tasks which cost the sale of my father's property after 6 months of nothingness. Then have the gall to continue to advertise it after their contract had been terminated. Use at your peril

Robert · 18 November 2023

★★★★★ 5/5

Google

I enquired about selling, had a very prompt, professional and friendly valuation from Mr Batt who explained the process and the numbers fully. I felt extremely happy with the service and in fact used Alan Batt to successfully sell my first property 14 years ago ,I would definitely use this agency again. Highly recommend.

Caroline · 27 August 2022

★★★★★ 5/5

Google

Would highly recommend Alan Batts. Very helpful all the way through the house sale. Also got us a very quick sale at a very good price.

Ian · 26 July 2024

★★★★★ 5/5

Google

Excellent service through from initial valuation to dealing with all the viewings and the ultimate sale. Did all the necessary chasing of solicitors etc and made sure everything went smoothly. Would not hesitate to use them in the future - great advice and great service for a very competitive feePositiveResponsiveness, Quality, Professionalism, Value

Patrick · 21 June 2022

★★★★★ 1/5

Google

Came out to evaluate my house, the most rude person I have met in years, and he's the owner of 40 years, if he told me once he told me 10 times. Not the form for me thanks

Sean · 26 September 2023

★★★★★ 5/5

Google

Prompt and professional valuation of a property recently. Alan couldn’t have been easier to deal with. All sorted within a few days with a clear, concise and no jargon report. A real pleasure, would highly recommend

Steven · 26 October 2023

★★★★★ 5/5

Google

Only had a valuation so far. But Alan was very friendly and professional. Answered all questions and made it very clear what needs to happen going forward. I will come back and alter my review should i choose to sell with them/if it doesn’t live up to the 5*

Sullyy2k1 · 27 August 2022

★★★★★ 5/5

Google

Had a meeting today with Alan Batt who certainly knows his stuff and made me feel our property will be in safe and good hands. Not used to selling a property I feel most definitely my property will sell to right buyer with this estate agent. Thank you Alan

Dianne · 27 August 2022

★★★★★ 5/5

Google

Alan and his team have been agent for several of our house purchase/sales over the years. Consistent in their quality of service and customer care.

Adrian · 21 May 2024