Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGillian kept me updated throughout the process and was a great mediator between the vendor and myself .
Would definitely recommend
Julie · 16 September 2020
Agent replied
Thank you for the lovely review Julie, it has been a pleasure helping you get your purchase through to completion best wishes for the future 😊 Kindest Regards Gillian
★★★★★ 5/5
GoogleFabulous staff! In particular Gillian who has kept us in the loop the whole way through the buying process! Thank you xx
Andrea · 23 December 2019
Agent replied
Thank you Andrea! it has been a pleasure helping you get moving and keeping you in the loop! Hoping things go smoothly on completion, all the best and Kind Regards Gillian :)
★★★★★ 5/5
GoogleThe whole selling experience from the girls at Whitley Bay Branch of Your Move was excellent and would highly recommend then. Both Julie Atkinson and Susan Usher who were my contacts there did a superb job and sold my Fathers property for me, bearing in mind that I was 350miles away in Folkestone, but they made it work effortlessly.
Thanks again
One very satisfied customer
Dave Henderson
David · 15 November 2020
Agent replied
Thank you David we really appreciate your kind comments. We understand its not always easy when your so far away as a seller that is why we try to always strive to keep you updated with regular progress reports. I am delighted your were satisfied with our service. Please take care. Regards Susan Usher Sales Manager. 😃 👍
★★★★★ 5/5
GoogleGillian, Susan and the team were great. Always professional and worked really hard to get the sale through.
Kieran · 28 October 2020
Agent replied
Many Thanks Kieron for the great review! I'm really pleased you where happy with the service from the team here in Whitley Bay. All the best for the future, Kindest Regards Gillian 😊
★★★★★ 5/5
GoogleVery pleased with your move Whitley Bay Branch. Thank you so much, Rachel Storey, for all your help, for keeping in touch with us every time there is an update and more! Thank you! I have been a client for over three years of Your Move, Whitley Bay branch, and they never disappoint. Fabulous staff! Thanks! We are very happy with our new home! X
Maribel · 10 November 2020
Agent replied
Thank you for your kind review Maribel, always a pleasure and i hope you are very happy in your new home!! Best Wishes, Rachel
★★★★★ 5/5
GoogleGillian Donnison dealt with our house purchase. It was not a straight forward purchase but Gillian never failed to keep us up to date and put in a lot of time liaising between parties. I don’t believe we would have got there without her help but we now have our house and could not be happier. I highly recommend both Gillian and the Whitley bay staff. Thankyou
Claire · 9 March 2020
Agent replied
Thank you Claire, I am delighted we managed to get you moved into your lovely new home!, it was an interesting one but we got there in the end!! Good Luck and all the best for the future, Kindest Regards Gillian :)
★★★★★ 5/5
GoogleExcellent communication and service, nothing was too much trouble, and having experienced letting agents prior to being recommended Your Move, they are in a league of their own from a Landlords point of view. Rachel Storey is wonderful, extremely patient and an asset to the Company.
Sarah · 21 May 2021
★★★★★ 5/5
GoogleThe Team at Whitley Bay have been very professional and helpful throughout the sale of my property despite some significant challenges along the way. Gillian is excellent at progressing the sale ensuring everyone in the chain is moving forward as they should be.
Adrienne · 30 April 2021
★★★★★ 5/5
GoogleGreat customer service by Rachel Storey and the team !! . Would recommend this branch. ????
Scott · 25 November 2019
Agent replied
Thank you for your lovely review Scott, it was a pleasure to help let your property. I hope the tenants are very happy in their new home! Kind Regards, Rachel
★★★★★ 5/5
GoogleI couldn't be happier with my experience with your move thanks to Gillian Donnison, who has been absolutely fab with keeping in touch with me, has always been proactive in keeping me up to date with my move and any situations going on and …
Heidi · 28 October 2020
★★★★★ 5/5
GoogleHi my husband David Kilpatrick and myself have just had a tenant find via Your Move and felt we should put in a review due to the wonderful polite and professional service we got. A special shout to all the team but especially the Rachel's, (plural) From whom we got the feeling nothing was to much bother. Thank you for your hard work
Fang · 31 August 2019
Agent replied
Thank you for your kind words regarding the service you have received from our lettings team, I am boasting with pride!
Rachel Storey and Rachel Short are a credit to our team.
★★★★★ 5/5
GoogleGillian has been amazing from start to finish. She was always on hand and very quick to contact me with updates. Gillian helped us every step of the way and always gave me updates quicker than my own solicitors!
Sarah · 8 April 2021
★★★★★ 5/5
GoogleHad the pleasure of dealing with Susan and the team at Your Move. As a first time buyer Susan was easily available and helpful in answering any questions I had. The team are very friendly and will be flexible to work around your schedule.
Andrew · 30 July 2019
★★★★★ 5/5
GoogleBrilliant service from the team at Your Move Whitley Bay. Having been recommended Your Move from our daughter we will certainly be recommending you to family and friends in the future. Gillian Donnison has kept us in the loop every step of the way and has gone above and beyond to help us. Thanks again Gillian.
Ali · 21 October 2020
Agent replied
Thank you Allysan, for the fabulous review! is has been a pleasure helping you get moving! I will keep on with things until we get you those keys!! Kindest Regards Gillian 😊
★★★★★ 5/5
GoogleI dealt specifically with Gillian in the purchase of my new house, completed from offer to keys hand over in a record 6 weeks 😁😁
However, the entire team were a great help as every question and concern I had was dealt with quickly and professionally.
Thank you to you all 😁
John · 24 October 2020
Agent replied
Thank you for your kind words John!, I really hope the move went smoothly and you enjoy your new home! Best of luck for the future. Kindest Regards Gillian 😃
★★★★★ 5/5
GoogleWe have been dealing with Rachel Storey at Whitley Bay for a couple of years now on the Letting Team. She is always professional, friendly and most of all approachable. The whole team are great. Whenever you need them they are always happy to help. We couldn't recommend them enough.
Ann · 25 February 2021
Agent replied
Thank you for your lovely review and kind words Ann, it is always a pleasure to let your property! Kindest Regards, Rachel
★★★★★ 5/5
GoogleBoth Rachael's have been very helpful and proffessional and have helped me through the process of renting a new property, and the other staff members have also been very helpful. Happy with the service I have recieved the staff at the Whitley Bay branch are a credit to the company.
Kev · 31 August 2019
Agent replied
Thanks Kev for your amazing feedback about Rachel Short and Rachel Storey in our Lettings Team. Im boasting with pride at your comments about our office.
Kind regards
Susan Usher
Sales Manager
★★★★★ 5/5
GoogleWe have been involved with Your Move for almost 7 months now, buying our new house was supposed to go through in less than 3 months. It has dragged along to only now finally being within touching distance through NO fault at Your Move. …
Trudy · 18 February 2021
Agent replied
Hello Trudy. Yes it has been a long 7 months for your purchase to go through but finally it has completed and I'm delighted for you, it has been an absolute pleasure moving heaven and earth to get you into your new home. I hope the wait has been worth it. Thank you so much for your lovely review and my present I'm so grateful to you. - Take care Gillian. 😊 🏠 🌈
★★★★★ 5/5
GoogleYour Move has been brilliant and I can wholeheartedly recommend them. Everyone we dealt with was professional, understanding and eager to help. A huge thanks must go to Gillian who went above and beyond to support us all the way to completion. I'm extremely grateful.
Andrew · 1 February 2021
Agent replied
Hello Andrew . I'm delighted you thought we were "brilliant" and your would recommend us, this really means a lot. We do pride ourselves in our professionalism and helpfulness. A big thank you to you too for choosing myself and Your Move to get you sold and off on your journey to the next chapter and your new home. Its us who are grateful to you for your thanks and praise. Take care regards Gillian. 😊 🙏 🏠 🌈
★★★★★ 5/5
GoogleWe have recently purchased a property in Whitley Bay and the Your Move team were really helpful. They kept us informed, liaising regularly with the vendors during a busy and ever-changing time, handling delays and queries promptly. Gillian D. was friendly, reassuring and professional throughout.
O · 21 October 2020
Agent replied
Thank you for the fabulous review! I am really pleased you where happy with the service, Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Gillian 😃
★★★★★ 5/5
GoogleAbsolutely fabulous Team at your move Whitley Bay. From the very start of putting my house on the market to the sale.
Julie and Gillian very professional and showed great care in all communication felt like was talking to a friend not just …
Wendy · 22 December 2020
Agent replied
Thank you For the lovely review Wendy, We really hope you are happy in your new home 🏠
★★★★★ 5/5
GoogleThey were very helpful at all times, it was quite a long process but they always answered all the queries we had with no issues. Gillian Donnison who was our contact point was always happy to help and responded very quick. Very happy with the overall service.
Jordi · 25 November 2019
Agent replied
Thank you Jordi it has been a pleasure keeping you up to date throughout your purchase, I hope you and your family are very happy in your new home! Kindest Regards Gillian
★★★★★ 5/5
GoogleWe have recently purchased through your move and we found the service to be excellent. Gillian managed our transaction very well, we were kept informed with updates and guided through the whole process to help make buying a house much less stressful.
Dan · 27 February 2021
Agent replied
Hello Dan - Thank you for your lovely review, I'm so pleased you found our service excellent. I like to be very organized, keeping my clients updated with what's happening during their purchase, thank goodness it was less stressful for you because of this. I hope you will be really happy in your "New Home" - Take care Gillian. 😊 👍 🏡
★★★★★ 5/5
GoogleAll of the staff are very helpful and professional.
Gillian has been very good and always on the ball.
Definitely recommend great service.
Rajiv Loomba
SUZUKI-GSXR · 21 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.