Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
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5/5
GoogleJust sold our house your move, completed on 22nd aug. Your move were really helpful and really friendly. Gillian was fantastic throughout and kept us constantly in the loop at all stages. Thanks alot to Gillian and the team for helping us make our move! ????
Micky Β· 31 August 2019
Agent replied
Thank you for your kind words it was a pleasure selling your home and keeping you updated throughout the process all the very best and hope you and Kate are very happy in your new home! Kindest Regards Gillian
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5/5
GoogleFantastic experience with Your Move Whitley Bay who have been great from start to finish whilst buying my first property. Special thanks to Julie Atkinson who has kept me well informed along the way and has provided fantastic customer service.
Would highly recommend these guys!!
Jennifer Β· 8 December 2019
Agent replied
Thank you for your kind words it was a pleasure selling you your new home and keeping you updated throughout the process all the very best and hope are very happy in your new home! Kindest Regards Julie
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5/5
GoogleI had a great service with your move, they were always at the end of the phone when I needed them, and weβre instrumental in moving solicitors forward. Gillian Donnison was responsible for my purchase and she was incredible and was immensely helpful.
Joanne Β· 6 December 2019
Agent replied
Thank you for your lovely words Joanne, it has been a pleasure helping you to get moved into your new home! I hope your move goes smoothly! Kindest Regards Gillian :)
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5/5
GoogleJulie has been a great help like Santaβs elves πHer professionalism and enthusiasm made me go for this flat ... As a first time buyer, I wished every business had Julie to help people like me .Well doneππ
Namik Β· 22 December 2020
Agent replied
Many thanks Namik for your great review, just like Santa's Elves I have a very important job to do and that is to find you the perfect home π π . I will always be here to help you get your wish. Kind regards Julie. π
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5/5
GoogleIt's been such a delight to work with these guys. Gillian was amazing throughout and helped and supported me so much, certainly going above and beyond. I'd reccomend them to anyone and in fact already have done.
Chris Β· 8 February 2021
Agent replied
Hello Chris Thank you for your "amazing" review ... I do try my best to provide a good service and I'm so pleased you felt I went above and beyond for you, also for recommending myself and Your Move to your friends and family. I'm super grateful for this we will give them an awesome service too. Good luck in your new pad... Take care Gillian. π π π
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5/5
GoogleThis is our first time renting a property and Your Move Whitley bay has been very helpful and kind with the whole process. Rachel is a lovely and knowledgeable colleague who has helped us with everything! Thank you very much!
Sarah Β· 27 September 2019
Agent replied
Thank you for your kind words Sarah. It was a pleasure helping you throughout the process to move into your home and keeping you updated throughout. Wishing you the very best, i hope you and Thomas are very happy in your new home! Kindest Regards, Rachel Storey.
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5/5
GoogleWhat a great experience I've had with Your Move Whitley Bay. They have been kind and so attentive. Rachel has been great with helping me with my new home. I would definitely recommend this estate agents. Very professional and friendly.
Zoe Β· 1 August 2019
Agent replied
Thank you Zoe for your fantastic review and Im delighted you were happy with our service. Rachel is a credit to our team. We hope you will be very happy in your new home.
Kind regards
Susan Usher
Sales Manager
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5/5
GoogleRecently purchased a property and Gillian has been a star throughout. Kept me in the loop with what was happening and I am the type of person who must know what is happening! I really appreciate her help :)
Paul Β· 23 September 2019
Agent replied
Thank you Paul it has been a pleasure keeping you informed throughout your purchase, I hope you enjoy your new home! Kindest Regards Gillian
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5/5
GoogleGillian was there for me every step of the way when helping me buy my very first home. She had my best interests at heart, always. She is very approachable and nothing is to big or small
Kimberley Β· 25 February 2020
Agent replied
Thank you for your kind words Kimberley!, I really hope the move went smoothly and you enjoy you first home! Best of luck for the future. Kindest Regards Gillian :)
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5/5
GoogleWas buying through Gillian at your move and would definitely recommend them! Gillian kept the communication going between partyβs which was key in getting the move sorted! Always available when needed and professional throughout.
John Β· 24 December 2020
Agent replied
Thank you John, It has been a pleasure helping you get the sale through to completion, All the best!. You know where we are if you need assistance in the future. Kindest Regards Gillian ππ
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5/5
GoogleThey were a great help in selling our property during the covid 19 pandemic. Gillian kept us up to date regularly with how things were progressing and made the process smooth and stress free.
Michael Β· 20 October 2020
Agent replied
Many thanks Michael and good luck with the move! Kindest Regards Gillian π
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5/5
GoogleThe staff at Your Move Estate Agents Whitley Bay {in particular Gillian Donnison} have made a stressful time in selling a property a lot more less stressful with regular updates and a very professional approach.
George Β· 9 January 2020
Agent replied
Thank you for your kind words Mr Peake, it has been a pleasure helping you sell the property and progress through to completion! best of luck for the future. Kindest Regards Gillian :)
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5/5
GoogleBought recently through your move , could not have had better service, kept informed at every step and particular thanks to Gillian for her market knowledge and professionalism.
Will definitely use again.
Keith Β· 25 February 2020
Agent replied
Thank you Keith for the fabulous review. I am really pleased you where happy with the service, Good Luck with the renovation, looking forward to seeing the property when finished. Kindest Regards Gillian
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5/5
GoogleI applied for my own home 4 months ago, it has been a very long, stressful and drawn out process.
Iβve had the pleasure of dealing with Gillian at the Whitley bay branch, she has been very professional, she is always on the phone making sure everything is going to plan and always reassuring me, I can honestly say she has been an absolute god send and I couldnβt have done this without her, she is a credit to the your move family! THANK YOU GILLIAN :-)
Jemma Β· 2 December 2019
Agent replied
Thank you for your kind words Jemma, it has been a pleasure helping you to get moved into your first home. I hope you will be really happy there! all the best for the future. :-) Kindest Regards Gillian.
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5/5
GoogleFrom my very first phone call to the office I knew I was dealing with a team bursting with professionalism. Gillian Donnison has provided outstanding customer service from the commencement of negotiations through to the completion of sale. As an investor in property Gillian understood I was keen to find something suitable that was appropriate to suit my portfolio and budget. All ladies in this office are to be commended on their service delivery standards. Thank you for everything and the best of luck with all future sales.
Kerry Β· 17 October 2019
Agent replied
Many thanks Kerry for your fantastic review. I'm so pleased you found the service professional. The team in Whitley Bay are extremely proud and strive to go above and beyond for our customers, Good Luck with the renovation I look forward to seeing the property when finished!! Kindest Regards Gillian
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5/5
GoogleRecently let our property through Your Move Whitley Bay who have been very helpful throughout in particular Rachel Storey who arranged several tradesmen for us at short notice - thank you!
Jason Β· 3 October 2019
Agent replied
Thank you for your kind words Jason, it was a pleasure working with you and letting your property. I hope the tenants are very happy in their new home and if you ever need us in the future please don't hesitate to contact. Kindest Regards, Rachel.
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5/5
GoogleOutstanding and prompt service from the your move team. Special thanks to Chris & Gillian who went above and beyond to make the process as stress free as possible.
Ellie Β· 23 December 2019
Agent replied
Thank you Ellie for your kind words, It has been a pleasure helping you both get moving! Wishing you all the very best for the future and good luck with the move! Kindest Regards Gillian :)
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5/5
GoogleThanks to Gillian Donnison and Julie Atkinson of Your Move, Whitley Bay, for making my first Buy To Let go through smoothly and professionally. Much appreciated.
Alan Β· 3 November 2020
Agent replied
Thank you Alan, good luck with the LET you know where we are when you are ready for your next one!!. Kindest Regards Gillian π
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5/5
GoogleRachel Storey is always a delight to work with - willing to go the extra mile other letting agents wouldn't when we had repeated issues at one of our properties.
Without her help we would have an empty property so highly recommend the team at Whitley Bay if you need a responsive and professional service.
Terry Β· 13 March 2021
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5/5
GoogleExcellent customer service. Gillian was always available to keep me up to date with viewings. A great team, friendly and professional, from valuation to completion.
Chelene Β· 26 March 2020
Agent replied
Thank you for your kind words Chelene, I hope your move went smoothly. Kindest Regards Gillian π
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5/5
GoogleJulie was a brilliant. She helped to bring our purchase to a conclusion in a very professional manner. Always pleasant and eager to resolve any problems.
Ian Β· 1 November 2019
Agent replied
Thank You so much for your fantastic review Ian. I hope you will be very happy in your new home and can not wait to see what you have planned for it! Kindest Regards Julie.
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5/5
GoogleGillian and the girls at your move were brilliant from the start extremely helpful and would regularly contact myself during this whole process.
Nothing was a bother at all and I'm very thankful that they always did their best to answer questions we had, will definitely use your services again.
And I'm looking forward to moving into our new home.
Thankyou Gillian, Julie, Susan and Rachel for all your help.
Jackie Β· 9 January 2021
Agent replied
Hello Jackie. Myself and the girls are so delighted by your wonderful comments and we are always here for advice to help our lovely customers. We hope to see you again in the future. Best wishes and hope your all settled in the new home its a great location. Kind regards Gillian, Julie, Susan and Rachel. π‘ π πkeep in touch.
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5/5
GoogleA big thankyou to Gillian and the team at YourMove in Whitley Bay. Very helpful throughout the purchase of my property.
Donna Β· 10 November 2020
Agent replied
A big thankyou too Donna for your lovely comments it means a lot to the team. I am sure you will be thrilled with the purchase of your property and will enjoy doing all the renovations. Take care and keep in touch. Regards Susan Usher Sales Manager. π‘ π¨ π§ π
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5/5
GoogleAlways at the end of the phone. Nothing is too much trouble. Gillian made the whole experience easy and hassle free. Thanks everyone.
Jacci Β· 25 February 2020
Agent replied
Thank you for the lovely review Jacci, it has been a pleasure helping you get the sale through to completion best wishes for the future Kindest Regards Gillian
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