Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely awful. Unprofessional. Incompetent. High turnover of staff, (I wonder why??).
I can only assume that this company is still in business due to the poor quality of the local competition.
1 star rating due to not being able to give them 0 stars.
Andy · 19 March 2020
★★★★★ 5/5
FacebookDestiny very helpful, Grisdales get the job done!
Jane · 3 December 2019
Agent replied
Thank you Jane, we're really pleased at the speed the sale went through!
★★★★★ 5/5
FacebookWas looking at houses in the area & was approached by a friendly team member called suze, she showed me what properties were on offer in the area and she couldnt have been more helpful, professional, polite and great service.
James · 10 September 2019
★★★★★ 5/5
GoogleA professional bunch, we had to sell our dads house, they came and looked at it gave us a price suggestion and listed it. They took care of everything within 3 months we had a cheque for the trust.
Roger · 20 March 2018
★★★★★ 5/5
GoogleRating only, no written review.
Ed · 22 July 2026
Agent replied · 22 August 2026
Thank you for your five star review, Ed. We really appreciate you taking the time to leave it. It's been a pleasure helping you so far, and we look forward to continuing to support you over the coming weeks.
Best wishes from all the team at Grisdales.
★★★★★ 5/5
GoogleRating only, no written review.
Flora · 22 July 2026
★★★★★ 1/5
GoogleVery poor agents with bad attitude and never keep in touch. Shop hardly ever open. I would never recommend this Estate Agent's to anyone and advise people not to use them.
Pat · 1 October 2020
★★★★★ 5/5
FacebookFantastic service from Grisdales with regards to purchase of my first house. Helen, Claire and the rest of the team were really helpful and supportive throughout the process, excellent communication too. many thanks xxx
Philippa · 16 September 2019
★★★★★ 2/5
GooglePoor communication, rude to my estate agent and total unwillingness to provide any information and just do their job. Thank goodness for my estate agent who did most of Grisdale’s work.
Helen · 27 August 2020
★★★★★ 5/5
GoogleRating only, no written review.
Jordan · 15 June 2026
Agent replied · 22 August 2026
Thanks alot for your 5-star review, Jordan.
★★★★★ 5/5
FacebookRented my home through Grisdales Estate Agents. They made everything so easy and so simple! I would highly recommend renting with Grisdales. Thank you so much.
Sophie · 10 May 2021
★★★★★ 5/5
FacebookI have been using Grisdales for a few years with various rental properties they have always found me good clients quickly as they have done with this sale
Ken · 30 September 2019
★★★★★ 1/5
GoogleTerribly bad experience! Kept holding my deposit and 4 days or more No communication from them !NegativeResponsiveness, Professionalism
Alexa · 22 June 2021
★★★★★ 1/5
FacebookUnconcerned about the quality of tenants they install in a decent area as long as the ££ is coming in.
Adrian · 19 July 2020
★★★★★ 1/5
GoogleAVOID!! Currently, I'm stuck paying rent / council tax / gas and electric. On a property I lived in for 4 days.
Rich · 29 June 2019
★★★★★ 1/5
GoogleAVOID!! Currently, I'm stuck paying rent / council tax / gas and electric. On a property I lived in for 4 days.
Moi · 4 May 2019
★★★★★ 4/5
GoogleIt's OK it's an estate agent so the descriptions obs leave alot to be desired!!!
Simon · 29 April 2021
★★★★★ 5/5
FacebookExcellent, personal service by professional and knowledgable staff. Nothing is too much trouble; would highly recommend this Estate Agency.
Karen · 18 August 2019
★★★★★ 1/5
TrustpilotVery unprofessional!
Don't even bother enquiring, the way their team speak to you is very rude and unprofessional!
Scott · 17 August 2020
★★★★★ 1/5
TrustpilotBy far the WORST agent I have dealt…
By far the WORST agent I have dealt with. AVOID AT ALL COSTS.
Richard · 1 April 2019
★★★★★ 1/5
TrustpilotAvoid at all costs
For future tenants and landlords using their services - please DON'T!
Jason · 11 January 2019
★★★★★ 5/5
GoogleRating only, no written review.
Jodie · 16 July 2025
Agent replied · 20 March 2026
Thanks for your review, Jodie.
★★★★★ 5/5
GoogleRating only, no written review.
Harriet · 29 June 2025
Agent replied · 27 September 2025
Thanks for your review, Harriet. Please don't hesitate to get in touch if you need anything in the future.
★★★★★ 5/5
GoogleGreat friendly enthusiastic staff, professional establishment throughout.
Briski · 12 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.