Trusted Agent profile · White Cross
★★★★★
310 reviews across 2 platforms
746 Cameron House, White Cross, LA1 4XQ
Houseclub's office in White Cross, at 746 Cameron House, is rated 5.0 out of 5 across 310 reviews on two platforms, including 250 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Houseclub, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the White Cross office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely 5* estate agents. Myself and my partner have just recently sold our house through Houseclub with Sara-Louise who was just a delight. All the staff have been brilliant. John the director is just great.. so responsive to any questions and kept me well updated throughout the whole process. They sold our house within two weeks! Just wow.. congratulations Houseclub for being just awesome!!! Thank you again 🥰
5/5
GoogleWe used Houseclub for our recent sale and were very impressed with how they handled everything. Their communication throughout the whole process was second to none and they handled everything in a calm and professional manner. I wouldn't hesitate to recommend them to others looking for an estate agent in the area. They truly go out of their way to help which is a rare thing these days.
5/5
GoogleWe have had the pleasure of dealing with Houseclub numerous times over the years. Five stars is really not enough! They go above and beyond in every aspect of the service continuing to be involved long after a sale has been agreed. Each and every member of the team are exceptional and highly professional and make the whole process completely seamless. Always recommend to anyone thinking of selling.
5/5
FacebookHouse club have been fantastic. Particularly Sarah. Having never sold a house a before I had many questions and was pretty clueless about the process, she was always a phone call away to advise and nothing was too much trouble. Professional and friendly, would highly recommend.
Thank you so much, Helen! It’s been great working with you!
5/5
FacebookWe have just bought a house through HouseClub, and wow! What a service! John is brilliant at keeping in touch, and definitely isn't just your typical Monday- Friday, 9-5 guy. He worked diligently to support us as the buyers, so I can only imagine how the vendors he represents feel about him.We have used a variety of estate agents in Lancaster and I must say, John with House Club is the best we've experienced. By a long way!!John, thank you!!!
5/5
GoogleExcellent service from start to finish. Honest and sensible appraisal on valuation and had an offer before the property was even advertised. Good communication throughout the whole process. I highly recommend this agent.
5/5
GoogleSelling our house and finding our dream home was daunting, Houseclub from start to finish were excellent - making it so much easier for us. Always available to talk to, even late at night with emails back from John. Nearly every member of …
5/5
GoogleAmazing team of people. From Alex from the valuation team, through to everyone in the office. Mollie has been amazing from the start of the process right up to completion, regular updates, and constantly keeping the chain below moving, and …
5/5
GoogleJohn and his team were fantastic from start to finish. Really friendly team, communication is brilliant and they’re so fast at getting back to you. Wouldn’t use another estate agent in the area. I’ve had two really positive experiences with Houseclub now.
5/5
Google5 Star agents from start to finish! Consistently available at the end of the phone and would always reply to any query (however trivial) almost immediately! Selling a house is stressful at the best of times but Houseclub made the whole experience painless, straightforward and trouble-free. Would highly recommend.
5/5
GoogleInitial meeting was extremely impressive, followed up with excellent communication from everyone involved - keeping us well informed throughout - good advice when needed - and immediate responses to any queries raised.
5/5
GoogleBrilliant agents. When the transaction was starting to get a little wayward because of the size of the chain, John did what no other agent or solicitor could, he grabbed the situation and drove it ovwr the line for everyone.
5/5
GoogleOur sale was a very long and stressful but I couldn’t fault Houseclub at any point throughout. They were very supportive and Mollie was quick to respond to anything we asked. John was very reassuring and helpful. I’d say the company definitely went above and beyond for our very complicated sale. Thanks Houseclub!
5/5
GoogleJohn and his team couldn’t have been more helpful and friendly if they tried. No matter what I needed they were always there to help me, no question was too stupid to them. They talked me through the whole process and kept me updated throughout. Would highly highly recommend house club to anyone wanting to buy or sell.
5/5
FacebookWe have recently sold two properties with Houseclub, they have been an absolute pleasure to deal with throughout what can be a particularly stressful process. The team as a whole have all been polite, informative and first class. A special mention goes to Mollie who has been in constant contact throughout our recent sale and purchase, she has gone above and beyond with her involvement in what, at times was proving to be a tricky transaction, so a massive thank you for guiding us through it all. We are now one week in at our new home and couldn’t be happier! If you are considering selling a property, seriously, look no further!
Thank you so much Linda & Terry you’ve both been great to work with too! X
5/5
GoogleRecently sold our home with houseclub and so glad we chose them. They are easy to talk to, nothing was ever any trouble, replied within the hour and went above and beyond we could have expected. The whole team are amazing but especially Mollie and John towards completion. We can’t thank them enough.
5/5
GoogleAfter buying through Houseclub, I have only praise and thanks for this company. We quickly realised that agreeing to buy the property was only the start of the process, and John and his team kept in touch regularly and guided and supported us throughout. Couldn't recommend highly enough.
5/5
GoogleHouseclub were amazing from start to finish! They created an outstanding advert for my house and valued it perfectly whilst still taking my opinion into consideration. I was being updated at every step of the sale and ensured good …
5/5
GoogleGreat estate agents who worked tirelessly to make our house purchase as stress free as possible. Answered questions and chased up information quickly and efficiently. Kept us up to date with the purchase and went above and beyond, often communicating out of hours to prevent us dwelling on any issues that cropped up. Had total trust in them. A great team.
5/5
GoogleAmazing service all round which ended up with us purchasing our dream home, if it wasn't for the team at House club we would of not achieved our dream. Helped us from start to finish whith brilliant advice and negotiation skills, we couldn't of done this without you guys. Thanks again we are now living the dream.
5/5
GoogleHouseclub were with us from the first to last step, consistently doing what estate agents are supposed to do - but don't always - and more. I would particularly like to highlight their communication skills, attention to detail and patience. When we had questions they answered them, when we had issues they resolved them, when we were down they reassured us with concrete evidence of hope . . . and they were right. Oh, and I must mention the viewers, who arrived early and were well prepared. (I checked their viewer notes.) I would not hesitate to recommend Houseclub.
5/5
GoogleI honestly could not recommend Houseclub enough! From the very first encounter for our valuation they came across as very professional. We had also had valuations from other local estate agents and felt that they were very honest with their approach whilst others felt like they were just saying what they thought I wanted to hear. This approach is what made us choose Houseclub and we were not disappointed! Nothing was too much trouble. They were extremely fast at listing the property and the pictures taken were great and viewings came in fast. I also found that throughout the whole process Houseclub were very proactive in finding the right buyer for the house. Once we had accepted an offer (Max inparticular) was very good at communicating the progress of the sale and responded very quickly to any enquiries I raised, chasing up other estate agents and solicitors. Needless to say, if I ever need to sell another property, I would certainly use Houseclub and would 100% recommend them to anyone thinking of selling! Thanks again to you all!
5/5
GoogleWe chose Houseclub for our house sale after obtaining quotes from a few estate agents in the area. We were selling our first home and it was actually John who was the estate agent when we originally bought the property around 12 years ago. He worked for another firm then but we had always remembered him and the fantastic service we received which was one of the factors for choosing Houseclub. We were extremely pleased with the service we received and the assistance of a number of staff at Houseclub in relation to the sale and also viewings of other properties whilst we were choosing our new home. I wouldn’t hesitate in recommending Houseclub to friends and family who are looking to sell.
5/5
Google"I couldn't be happier with the service provided by house clubFrom the moment I walked into their office, I felt welcomed and valued as a client. They took the time to listen to my needs and preferences, and they were incredibly knowledgeable about the local housing market. Their communication was top-notch, keeping me informed every step of the way. Thanks to their expertise and dedication, I found the perfect home in record time. I highly recommend house club to anyone in search of a reliable and professional estate agent!"
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Houseclub's White Cross office has 310 reviews across two platforms: 250 on Google, 60 on Facebook.
Houseclub Lancaster is rated 5.0 out of 5 across all 310 reviews, and 5.0 out of 5 on Google from 250 reviews.
Yes. In The Trusted Agent 2026 awards: Houseclub, White Cross won Trusted Agent.
Houseclub Lancaster, 746 Cameron House, White Cross, LA1 4XQ.
