Trusted Agent profile
★★★★★
287 reviews across 1 platform
28 Skinner Street, Whitby YO21 3AJ
Hope & Braim Estate Agents's Whitby office at 28 Skinner Street is rated 4.9 out of 5 across 287 reviews on 1 platform, including 287 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Whitby office, from every platform, shown as written. First names only.
5/5
GoogleEmma and John and the team were helpful and supportive right from the start - dealing patiently with my anxieties and questions all the way from taking the photos right through to the moment we handed over the keys. Their positive and realistic approach together with their skills and experience made for a good outcome all round. Thank you!
5/5
GoogleHope and Braim were a joy to deal with. Friendly, informative and responsive when clarity was needed in such an important process. At no point did I feel unsupported.
5/5
GoogleBrilliant - start to finish. Can’t just mention one staff member as ALL have been brilliant. Smooth and easy with top notch communication, would recommend highly to anyone. Thankyou!
5/5
GoogleEverybody was so lovely and helpful! Made it very easy buy☺️
5/5
GoogleSuper fast from seeing the property to completion. Emma kept her eye on the process. Thanks to the lovely friendly team.
Thank you Kit for your kind words. We are sure your new home will give you plenty of inspiration for your work.
5/5
GoogleEmma wasn't even our estate agent, although we had viewed a couple of properties with her. Despite that she kindly helped us with contacts and recommendations to make our buying process go as smoothly as possible. If I was selling I would definitely use Hope and Braim based on this experience. (Also they have the MOST STYLISH EVER décor in their office - love that deep blue colour)
Thank you Helen for your kind review and we're glad you finally got sorted despite the challenges of your purchase.
5/5
GoogleFabulous team and extremely helpful during our difficult time in selling our family home. Thank you Emma and team for guiding us
5/5
GoogleThe best!! I wasn't even buying or selling a property with Hope and Braim but called for some advice today. Emma went above and beyond to help me when she really didn't have to. I can't thank her or recommend her enough. John is also very professional, having valued our home previously, providing fabulous service too. Thank you both so so much.PositiveProfessionalism
5/5
GoogleAs a young local couple after two years of searching we are thrilled to say we have successfully purchased our first home, all thanks to the exceptional service provided by Hope & Braim. Prior to Hope & Braim we encountered a series of disappointing experiences with other local estate agents. However, Hope & Braim proved to be a breath of fresh air, demonstrating a level of professionalism and commitment that surpassed our expectations. Their team's friendliness, and expertise made the entire process seamless and enjoyable. Without hesitation, we wholeheartedly recommend Hope & Braim to anyone in search of a top estate agent. Thanks again!
5/5
GoogleThank you to Emma and Jon for their support in purchasing our beautiful Whitby property. Always on hand to offer knowledgeable support and detailed advice on the process. A highly recommended team and we wish them all the best for their growing new company which we are sure will be a success. Thank you from Richard & Jennet.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHope and Braim, particularly Emma, so helpful in our purchase from the time we put in an offer to hand over of the keys. Kept up communication by phone and email throughout couldn’t have been better, would definitely recommend.
5/5
GoogleEmma & John were absolutely amazing at helping us navigate buying our first home. If there were any issues, they were just a phone call away. We had a great experience and would recommend them to anyone we know.
5/5
GoogleEmma and Jon make a great team - really supportive and professional through what can be a stressful time. Emma was really helpful in chasing up our sale which took longer than we had anticipated! We got there in the end though. I would definitely recommend H&B to anyone. Thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThankyou to each and everyone at Hope and Braim, who are friendly efficient and helpful. Nothing was to much trouble with the selling process of my house. Correspondence and communication was good. Emma’s recommendations where much appreciated. If you are looking to buy and sell I highly recommend Hope and Braim. Thanks also for the Team spirit and laughs along the way.
Thanks Michelle. We hope you enjoy your new garden and we are always here if you want to drop off any of those delicious scones :)
5/5
GoogleSold our property in Whitby through H&B. Extremely friendly team, who always had the time to speak to us and act on any requests. Wouldn't hesitate on using them again. …
5/5
GoogleEmma and the team are just fab. They go above and beyond with communication and ensuring a smooth and speedy transaction. I couldn’t recommend Hope and Braim highly enough.
5/5
GoogleEmma & John were absolutely amazing at helping us navigate buying our first home. If there were any issues, they were just a phone call away. We had a great experience and would recommend them to anyone we know.
5/5
GoogleWe have recently moved to Whitby from York. It has been a roller coaster of a journey to get here but Faye from Hope and Braim was amazing. She supported us and kept us up to date with everything. She offered advice and support which was very much appreciated. Infact all of the staff have been excellent, professional and courteous. I would recommend them highly.
5/5
GoogleExcellent service from Emma and the team! Their proactive approach and dedication was fantastic, and they were incredibly helpful (and patient), throughout the entire process. We were highly impressed with their expertise, responsiveness and commitment. Highly recommended!
5/5
GoogleWhat a wonderful team ! I can’t fault the service and the professional approach you get with this estate agent I know where I’m going to sell or buy !
5/5
GoogleHope and braim recently sold my parents house and couldn't recommend Jon and Emma enough brilliant from start to finish. We recently sold our house too, Emma and Jon were great throughout the selling of our home and we all can't thank them enough would highly recommend to anyone thinking about selling there homePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolutely amazing estate agents to deal with. Always prompt, helpful and friendly.We are so pleased with the service provided.The purchase of our dream holiday cottage completed within just 6 weeks, thanks to Emma & Jon's wealth of knowledge and experience. We couldn't be more thrilled and would highly recommended. Lisa, Stewart and familyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma and Jon were numerous steps up on your usual estate agent, responsive regardless of time or day, helpful at all times, nothing was a hassle and went out of their way to help us sort out issues as they arose in the transaction. Would recommend them to anyone looking to sell or buy.PositiveResponsiveness, Professionalism
5/5
GoogleWe have recently purchased our beautiful forever home in Whitby , with the help of the Hope and Braim team. The team made the process very easy and stress free . We were kept informed of the progress of our purchase . Liason with our vendors and both our solicitors , was always kept up to date. We found contact by both phone and e mail to be prompt and informative. We felt that the team at Hope and Braim were keen to help and were always friendly and welcoming . Thankyou Hope and Braim. Jenny Rogers
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Hope & Braim Estate Agents's Whitby office has 287 reviews across 1 platform: 287 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Hope & Braim Estate Agents Whitby is rated 4.9 out of 5 across all 287 reviews, and 4.9 out of 5 on Google from 287 reviews, checked 9 October 2026.
Hope & Braim Estate Agents Whitby, 28 Skinner Street, Whitby YO21 3AJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.