Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic experience. James, Raimonda and Nikki helped me to sell my flat quickly. They were in regular contact and made the whole process straightforward. They were reassuring and helpful and a pleasure to deal with.
Catherine · 27 December 2023
Agent replied · 23 August 2024
Dear Catherine Gathercole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic experience. James, Raimonda and Nikki helped me to sell my flat quickly. They were in regular contact and made the whole process straightforward. They were reassuring and helpful and a pleasure to deal with.
Catherine · 23 December 2023
Agent replied · 30 December 2023
Dear Catherine Gathercole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleI had a great experience with Leaders, particularly Rosie who was very patient and helpful at every step of the rental process! My only feedback would be that the fees aren't particularly transparent but if they get that ironed out it would be a seamless experience! Thank You Rosie and Leaders!
Danielle · 9 February 2018
★★★★★ 5/5
GoogleSofie Pollard was very friendly, knowledgeable and helpful on the show round of a property. If you need any help please look no further then Sofia
Paul · 22 May 2024
Agent replied · 21 June 2024
Dear Paul Halms
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing service and really helpful staff. Amira is always quick to help out. Highly recommend!
Glen · 30 July 2019
Agent replied · 29 July 2023
Hi there, thanks for taking the time to leave us a review about the Leaders team in Weybridge. We're happy to hear that Amira and the team were so helpful and were able to provide such a great level of service. We really appreciate you taking the time to leave this review. We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleIt was my first time to move to UK and rent a house for my family. A big thank to my Property Manager - Larissa, She is professional and efficient when I had any issue about my house.
I would surely recommend their service for anybody requiring in future.
Travis · 29 July 2022
Agent replied · 29 July 2023
Dear Travis,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeanne Welham has managed my property for a number of years and also given a 5* service. Throughout the Lock down she has been responsive, helpful but most of all has a positive attitude whatever the situation. Leanne Most definitely provides a personal touch in the service she provides which in my opinion every Estate Agent needs.
Ann · 6 April 2021
Agent replied
Dear Ann
Thanks for taking the time to leave us a review about Leaders Weybridge and the service you received from Leanne. Your kind comments are appreciated.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAmazing service and really helpful staff. Amira is always quick to help out. Highly recommend!
Lost · 9 February 2019
Agent replied
Hi there, thanks for taking the time to leave us a review about the Leaders team in Weybridge. We're happy to hear that Amira and the team were so helpful and were able to provide such a great level of service. We really appreciate you taking the time to leave this review. We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleSamara held the viewing at the property and was really helpful throughout the tenancy process. She is friendly and approachable. She is always quick to respond to emails and communication has been excellent throughout, especially during the pandemic, where some customer service providers have been hard to get in touch with. Thank youPositiveResponsiveness, Professionalism
Tim · 22 June 2021
Agent replied · 21 June 2024
Hi Tim Barabass,
Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleIf I had a choice of not continuing tenancy via Leaders, I would opt out. Unfortunately, my landlord prefers to continue the relationship with you. I lost confidence in Leaders after the experience with Spark Energy who charged more than double the Energy charges stated on a comparison website, whilst Leaders benefited from commission I was not notified about
Sue · 9 February 2020
Agent replied
Hi Sue, we’re saddened to see that we have received a low star rating and negative review following your experience with us. It can be evidenced that your concerns around Spark and Leaders relationship with them as an energy supplier has previously been addressed by the Head of Property Management as well as our Compliance Team who have explained to you that Leaders partnership with Spark Energy was disclosed to you during your application within our ‘What Happens Next’ form and also within the Tenancy Agreement. By signing these documents you confirmed you had read, agreed to and understood the contents of these documents and therefore believe our partnership with Spark had been made clear to you. Despite the concerns you have around Spark and our process with them we hope moving forward we are able to improve your experience with us throughout the remainder of the tenancy. Kind Regards, Leaders
★★★★★ 5/5
GoogleAmazing experience, fast responses to queries/questions, well professional and calm approach…Weldone MARTA DUNNING!
Oluwatosin · 18 October 2024
Agent replied · 11 November 2024
Dear Oluwatosin Arotiba
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWould like to say a huge thank you to the team at Leaders Weybridge on behalf of DogLost Surrey. We are currently advising on a missing dog in the area and the team were so kind to offer printing services for posters to help raise awareness to get her home!! Once again, thank you.
V · 9 March 2021
Agent replied
Hi there, thanks for your kind comments about our team. in Weybridge and their assistance in printing posters to help find a missing dog. We hope the owner and dog are reunited soon.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleSamara was outstanding. She went beyond her call of duty. Her help to secure our accommodation was outstanding. She is a real asset to Leaders.PositiveResponsiveness, Quality, Professionalism, Value
Adrienne · 24 August 2022
★★★★★ 5/5
GoogleSamara at Leaders, was very professional and helpful. She had to deal with a lot of enquiries from us which she dealt with efficiently and politely. She was well informed and always tried her best to assist us. We are happy to deal with Leasers again in future.PositiveResponsiveness, Quality, Professionalism
Janine · 24 August 2021
Agent replied
Hi Janine Sabbagh,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAfter interacting with Robert at Leaders for the past several weeks, I can honestly and openly state that it has been one of the best experiences I’ve had in quite some time. Great communication, wonderful support and exceptional service overall.
Highly recommended; an easy 5 star rating from me.PositiveProfessionalism
Brent · 22 June 2021
Agent replied · 21 June 2024
Brent, we're glad you had such a wonderful experience with us!
Please don't hesitate to reach out to us if there's anything more we can do!
Kind Regards
Leaders Weybridge
★★★★★ 5/5
GoogleVery happy with the services provided by Leaders from getting an offer on my property and seeing the process through to completion - would definitely use Leaders again
Trystan · 7 October 2023
Agent replied · 28 October 2023
Dear Trystan Macdonald
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI think I was so lucky to rent a house with them. Because everything was so easy. Their online payment system works well and secure. By the way our agent who is Robert McAuley was so helpful and quick response our questions. Thank you Leaders and our agent Robert McAuley.
Mehmet · 9 January 2021
Agent replied
Hi Mehmet Aziz Uraz,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience working with Liliana. The process of arranging the tenancy was smooth and efficient. Excellent communication; Lily always answered questions promptly, giving me peace of mind. Nothing was too much trouble. Thank you!
Nathalie · 2 September 2022
Agent replied · 29 July 2023
Dear Nathalie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleVery hands on management team. I am based abroad and it is very reassuring that the Property Management team manage my property very professional. Amira has been great throughout my experience letting my property through Leaders.
Lucy-Anne · 9 February 2019
★★★★★ 5/5
GoogleKerri and Cameron of the Lettings department of Leaders at Weybridge have demonstrated a very professional yet approachable manner in resolving issues. Their efforts are much appreciated.
Malcolm · 8 July 2023
Agent replied · 29 July 2023
Dear Malcolm Roberts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing service received from Cameron - he found us a new home and was extremely helpful in the process. Highly recommend!
Paulina · 30 November 2023
Agent replied · 30 December 2023
Dear Paulina K.
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWas a pleasure working with Samara and John of the Leader's rental team as they were very responsive to all queries and felt like they worked very much in the interest of both the Landlord and ourselves. Cannot recommend them highly enoughPositiveResponsiveness, Professionalism, Value
Tyrone · 22 June 2021
Agent replied · 21 June 2024
Hi Tyrone Mcleod!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleAmazing service received from Cameron - he found us a new home and was extremely helpful in the process. Highly recommend!
Pauline · 24 November 2023
Agent replied · 21 June 2024
Dear Paulina K.
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs I am outside the UK it is great to know I can rely on Larissa to manage my property and ensure everything is in order. She is always quick to respond and always helpful.
Monique · 29 July 2022
Agent replied · 29 July 2023
Dear Monique,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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