Trusted Agent profile

Jackson Stops Weybridge reviews

★★★★★ Excellent

962 reviews across 4 platforms

37 Queens Road, Weybridge, KT13 9UQ

Jackson Stops's Weybridge office at 37 Queens Road is rated 4.8 out of 5 across 962 reviews on four platforms, including 467 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.

Google logo

4.9 / 5

467

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

488

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Weybridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Margaret Heath at Jackson-Stops Wimbledon

I would like to commend Margaret Heath, Senior Property Manager, who for 25 years has looked after my flat in Wimbledon which has always been rented out through Jackson-Stops. Over the many years it has always been a pleasure to speak to Margaret who is very helpful and pleasant and has a great deal of experience and knowledge of matters relating to property repairs and maintenance. I rarely get involved with running the flat as Margaret does the job so well and I know the flat is in good hands which is fortunate because I currently live far away. Margaret was instrumental in arranging occasional major works such as a full renovation, redecorations and a boiler installation. I am grateful to Jackson-Stops and especially Margaret Heath for making property rental a rather trouble free experience for me.Andrew Medwid

Andrzej · 20 October 2023

Agent replied · 13 June 2024

Dear Andrzej, what a wonderful review - thank you for taking the time to remark on your experience with Jackson-Stops and Margaret in particular. It's great to hear that, over 25 years, we have provided you with a positive rental experience. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent property management

Jackson Stops (and it’s predecessor) has been managing our rental property for 40 years. Margaret Heath has been there almost all that time as our property manager. As we live overseas it is essential that we have reliable, efficient and comprehensive oversight of our property. Margaret has provided excellent service. She responds quickly to queries, keeps a close eye on the property and establishes a good rapport with tenants. She is an asset to the company and deserves the highest regard.

Mary-Anne · 19 October 2023

Agent replied · 13 June 2024

Dear Mary-Anne, it's great to hear that, even though you live overseas, you feel you can rely on Jackson-Stops and Margaret in particular to manage your property rental, and that you have done so for 40 years! Thank you for leaving a review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Brilliant Property Management

Margaret Heath of Jackson Stops Wimbledon's Property Management team is the best property manager I have ever come across. She is brilliant and it is why have been a landlord client of that office for many year's. I was introduced to her and the team by a local well known competitor who openly acknowledged that Margaret was much better than their own inhouse team. How right they were. I therefore strongly recommend Margaret and the property management team at JS Wimbledon

Patrick · 19 October 2023

Agent replied · 13 June 2024

Dear Patrick, thank you for your review and we're delighted to hear that you think Margaret is the best property manager you've ever come across, and that you recommend her services. With best wishes from everyone at Jackson-Stops.

5/5

Google

Rosie was recommended to me by a friend who assured me to look no where else, after agreeing to see what she could offer I can see why she came so highly recommended. I had amazing service from Rosie whilst looking for my next home. She was always punctual, polite and extremely knowledgeable. Rosie was by far the most professional and genuine agent I have spoken to during my many house purchases. I could not recommend Rosie enough to anyone looking to buy their next home. She makes buying a new home effortless and a purely positive experience.

Natalie · 18 October 2023

Agent replied · 14 June 2024

Dear Natalie, We really appreciate you taking the time to leave such lovely comments about Rosie. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Weybridge team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was looking for a flat in Weybridge and, whilst this search never came to fruition, Jackson Stops Weybridge were extremely helpful: Of particular note was the efficiency and professionalism of Veronika in the Weybridge office. At all times she was professional, courteous, and communicative. Her promptness of replies and responses to my queries was exemplary. When it transpired my plans altered and I was no longer seeking a property in that area, and had to pull out of an agreement, Veronika was most understanding and dealt with the process sensitively and professionally. Very highly recommend Jackson Stops Weybridge and their team: Veronika in particular.

Alan · 18 October 2023

Agent replied · 14 June 2024

Dear Alan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Weybridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

I am very impressed with Jackson Stops,

I am very impressed with Jackson Stops,The guidance through visiting, bidding for and letting the flat was superb. There have been no issues with the flat but there are ongoing issues with the building that Loren Pogue has been particularly tenacious in dealing with - as well as kind and generous with both her time and approach in contacting me and always ensuring that I know what is happening.I would give all involved six stars if I could.Thank you all so much

Mark · 9 October 2023

Agent replied · 13 June 2024

Dear Mark, thank you for taking the time to leave a review about your experience, and we're delighted to hear that you are very impressed with the service, and that you would give everyone six stars if possible! With best wishes from everyone at Jackson-Stops.

5/5

Google

We needed a quick move to Weybridge. We had a call with Rosie who quickly understood what we were looking for and took us to three properties that were bang on our brief. She has a brilliant way about her, not pushy, very informative, knowledgeable about the area. She followed up quickly on some questions we had. Rosie was excellent, very personable and really helped my wife and I at very short notice to view some brilliant houses.

Nigel · 17 November 2023

Agent replied · 14 June 2024

Dear Nigel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rosie. Please do not hesitate to contact us again. Kind regards, Marilyn Pews, Customer Relations Team

5/5

Google

I was very pleased to have the support of Charlie Southall in finding a tenant for our property. Charlie was very approachable and could not have been more helpful in securing a deal. He has been fantastic to work with and I believe our tennants have been equally pleased to work with him. I would have no hesitation in recommending him to a friend or colleague.

John · 6 September 2025

5/5

Google

I would highly recommend John and Sunny at Jacksons -Stops. We were originally with another agent and then moved to them and John was immediately on the case and quickly found us a buyer. He then had to manage through the entire chain along with Sunny which has taken months to successfully achieve the exchange. John and his team have been amazing and nothing is too much trouble. They are lovely to work with and our sale would not have happened without them.

Amanda · 18 September 2023

Agent replied · 14 June 2024

Dear Amanda, Thank you for taking the time to leave a lovely review regarding John. Kind regards, Amanda Davies, Customer Relations Team

5/5

Trustpilot

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

PB · 20 November 2025

Agent replied · 24 January 2026

Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.

5/5

Google

Our experience with Jackson Stops Weybridge was fabulous. We instructed them to sell our home in January after a meeting with John Williams. He was easy going, honest and direct about what he thought could be achieved and was happy to explain the market currently. We had 3 other local agencies in the Walton area but John was far superior in terms of approach and the confidence he inspired in us. Justine Davies oversaw most of our showings and as our main agent she was incredibly diligent and reported back on any level of interest the showings garnered. Everyone at the Jackson Stops office had complete knowledge of our sale and we are extremely satisfied with the outcome. We also enjoyed their help on finding our purchase after losing confidence in a purchase through another agent. Their reputation for getting the best sale possible I can happily report bears out in our experience. An excellent agent. Thoroughly recommend.

Alec · 25 March 2025

5/5

Trustpilot

Newmarket Jackson Stops is great.

Chloe at the Newmarket branch has been very helpful to us in making our experience as simple and straightforward as possible. Jackson Stops Newmarket is always quick to respond and thorough in their support.

Customer · 28 August 2025

Agent replied · 31 May 2026

Thank you for your five star review of Jackson-Stops Newmarket, and we are pleased to read that Chloe helped to make your experience as straightforward as possible, and that the Newmarket team were quick to respond. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Our experience of buying with Jackson…

Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.

Frances · 3 October 2024

Agent replied · 22 October 2024

Dear Frances, a wonderful five-star review - thank you. We are very pleased to hear that your experience was second to none, and that Anthony was friendly, communicative, and that he really pushed through your sale. We are also delighted to hear that you would use our services in the future. With best wishes from everyone at Jackson-Stops.

5/5

Google

I want to thank Jackson-Stops and especially agent Eloisa Williams. She helped us find a great rental home and supported us a lot with the paperwork for the lease. Everything went quickly and smoothly. We are very happy with the service and support from the agency and Eloisa. We will recommend you to our friends.

Natalia · 13 December 2024

Agent replied · 27 December 2024

Dear Natalia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

We have just exchanged contract on our new and very special home in Weybridge. Throughout the process we have been dealing with Justine Davies of Jackson-Stops. We could not have possibly asked for a more professional yet kinder person to deal with. Justine kept us in touch with how the purchase was going and arranged our viewings with sensitivity and made sure that her client, the vendor, and we got on so well that the whole business became a total pleasure. Justine is a huge asset to the profession and we wouldn't hesitate in recommending her.

Alan · 19 August 2023

Agent replied · 14 June 2024

Dear Alan, Thank you for your kind comments regarding Justine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

I recently moved into a property and…

I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.

Karen · 11 June 2026

5/5

Trustpilot

Why use anyone else?

We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.

Malcolm · 1 August 2023

Agent replied · 13 June 2024

Dear Malcolm, what a lovely review - thank you! We're delighted to hear that you felt you received 5 star service from Jackson-Stops Newmarket. With best wishes fro everyone at Jackson-Stops.

5/5

Google

Had an interesting and challenging time moving in and out of Weybridge within a couple of months; Jackson-Stops, particularly Loren P made it far less painful than it could've been. The property we were in was a new build and had a bunch of challenges; Loren did a fantastic job of fighting our corner and making sure things were resolved quickly.

Henry · 25 August 2024

Agent replied · 24 October 2024

Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie Customer Relations Team

5/5

Google

Outstanding, no nonsense service from John and his team. We were on with 2 agents but 12 weeks from offer to exchange and 15 weeks in total from first meeting, it’s all done. John did exactly what he said he would and secured a buyer in 3 weeks, pushed matters through to exchange within the agreed time frame and communicated with us constantly. Nothing was too much for John and his attitude, humour and ability to make things happen was top drawer.

Gareth · 20 July 2023

Agent replied · 14 June 2024

Dear Gareth, Thank you for your wonderful 5 star review. John and the team will be so pleased to read your kind comments. We wish you all the best and we hope we can be off assistance in the future. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Justine is a excellent representative for you company

Nick · 2 April 2026

Agent replied · 16 April 2026

Dear Nick, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

My impression of the service provided by Justine Davies in the sale of our flat has been positive. She worked hard talking to/liaising with potential buyers and myself in attempting to create the sale, in a difficult market. I was very satisfied with the level of work provided and her effectiveness in securing the sale.

Richard · 9 April 2026

Agent replied · 16 April 2026

Dear Richard, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

I don't normally do reviews !

I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes

Fenella · 3 July 2023

Agent replied · 13 June 2024

Dear Fenella, thank you for taking the time to leave a review of your experience with Lottie at our Newmarket branch, and we are delighted to hear that you felt the service you received was responsive, and that you would recommend our services. With best wishes from all at Jackson-Stops.

5/5

Google

Scarlett Burns made my viewing of Grasmere, Gower Road, Weybridge very easy and informative. She was very pleasant and knowledgeable about the property.

Rita · 21 November 2025

Agent replied · 12 December 2025

Dear Rita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asha

5/5

Trustpilot

REALLY GOOD SERVICE

Very pleased with Jackson-Stops Estate Agents. They were very proactive in marketing & selling our property in Slough. They have a good on line presence and regularly updated us on viewings. It was easy to check on progress via their link. In particular, Teegan was proactive in the process and secured a successful sale.Highly recommended!

Fussy · 6 November 2024

Agent replied · 28 December 2024

Hi, a wonderful review - thank you! We are happy to hear that you are very pleased with us and our services, and that you would recommend us. With best wishes from everyone at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops Weybridge

How many reviews does Jackson Stops Weybridge have?

Jackson Stops's Weybridge office has 962 reviews across four platforms: 467 on Google, 1 on Facebook (across the whole business), 6 on Yell, 488 on Trustpilot (across the whole business).

What is Jackson Stops Weybridge's rating?

Jackson Stops Weybridge is rated 4.8 out of 5 across all 962 reviews, and 4.9 out of 5 on Google from 467 reviews.

Has Jackson Stops won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.

Where is Jackson Stops's Weybridge office?

Jackson Stops Weybridge, 37 Queens Road, Weybridge, KT13 9UQ.

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