Jackson Stops Weybridge reviews

★★★★★ 1/5

Trustpilot

The Chester branch is an utter waste of…

The Chester branch is an utter waste of time, I enquired about some land and they couldn't be bothered to getting back to me, so if your thinking of selling find another estate agent, I wont be using them. So I will be contacting the land owner directly!

Paul · 12 August 2026

★★★★★ 5/5

Google

Justine was great to work with! She handled everything on time and kept the process smooth from start to finish. We really appreciated her helpful advice and professionalism throughout the entire experience.

Konstantin · 5 December 2025

★★★★★ 5/5

Trustpilot

I recently enlisted the services of…Jackson-Stops

I recently enlisted the services of Jackson-Stops to sell my property, and I couldn't be more pleased with the outcome. From start to finish, Anthony and his team demonstrated professionalism, expertise, and a genuine commitment to achieving the best possible results for me. Throughout the entire process, I felt supported by their expert guidance. They provided valuable insights into the local market trends, helped me understand the optimal pricing strategy, and offered practical suggestions for preparing my home for sale. One of the standout aspects of my experience was their exceptional marketing using a variety of channels to showcase my property, including high-quality photographs, engaging descriptions, and targeted online campaigns. Their proactive approach ensured that my listing received maximum exposure, attracting numerous potential buyers. When it came to negotiating offers, Jackson-Stops truly excelled. Their negotiation skills were evident as they advocated on my behalf, securing a favourable price. I appreciated their transparency and ability to navigate the negotiation process with professionalism and finesse. The closing process was handled with precision and efficiency, thanks to the meticulous attention to detail that they demonstrated. They kept me informed every step of the way, addressing any concerns promptly and ensuring a seamless transition to the new owners. In conclusion, I am thoroughly impressed with the level of service provided by Anthony and his team at Jackson-Stops. Selling a home can be a daunting task, but they made the entire experience smooth and stress-free. I highly recommend them to anyone looking to sell their property. Their dedication, expertise, and commitment to client satisfaction truly set them apart.Mandy Soames

Mrs · 28 February 2024

★★★★★ 5/5

Trustpilot

Jackson Stops in Newmarket were…

Jackson Stops in Newmarket were absolutely faultless from our initial meeting with Ed and Lottie, the marketing of our property, to the completion of our house sale.They know the market very well, always keep in touch with updates and are constantly searching to match your home with the right people. Lottie, Kelly, Sam and Tony to name a few were all great but Ed was outstanding. He is very approachable and goes above and beyond to keep everything moving along for everyone involved. Our buyers were also very impressed and appreciative of his help.We will definitely be back if ever we need to use an estate agents again.

Debbie · 22 February 2024

★★★★★ 1/5

Google

We have been renting a house through Jackson-Stops. Due to many problems with the house that weren't being repaired, we chose not to renew our lease. Our representative on the lease confirmed proper notice time frames with Jackson-Stops. Once we officially gave our notice through our representative, Ria Huxley, Head of Tenancy Management at Jackson-Stops, stated that we had to pay through an additional few weeks, costing us £ thousands. We inquired about the change in notification terms, Ria said that she would ask the landlord if he would allow us to vacate early. What landlord is going to approve less money? This isn't up to landlords preference for more money, it should be determined by our contract. We have reviewed the contract as well as our representative and cannot find anything to support the claim of extending our lease. When I politely asked Ria to show us in our contract where her claim on the extended payment is supported (maybe we missed it), she chose not to respond. That says it all. Unbelievably unprofessional and unethical. Steer clear of doing business with this company!!!

Nicole · 28 November 2025

★★★★★ 5/5

Google

Charlie Southall from Jackson-Stops Weybridge, was professional, friendly and understood my brief. The rental properties he showed me were close to what we were looking for, so no time wasting. I would definitely recommend Charlie when looking for a rental property.

KAY · 2 September 2025

★★★★★ 5/5

Google

Joe Hartnett valued my property in Weybridge and was super professional from the offset. I received multiple offers within the first week of marketing and out of all the properties I have rented, I would certainly say this was the smoothest transition. Whether you are an 'accidental' Landlord or a professional Landlord, I would not hesitate to recommend Joe and his team. Absolutely outstanding! Thank you.

George · 26 October 2024

★★★★★ 5/5

Trustpilot

Great experience!

Great experience!In a very tricky market Jackson Stops Lindfield Sussex Branch navigated us through two house sales in 2024. One of which involved a very tricky and volatile chain. Our main pointing contact Freddie Dryden was outstanding and nursed our furrowed brows constantly to completing both sales. The whole office led by Toby Whittome were so helpful. Cannot recommend this office highly enough.

David · 6 December 2024

★★★★★ 5/5

Google

Jacksons Weybridge's letting team led by Joe has been an absolute godsend for my rental with the sudden departure of the tenant. They explained my options and likely timescale for next steps. They found a new long term tenant only within a few days of the ad going live, which they predicted and this was very reassuring. Eloisa took full ownership of my property and always kept me up to date on anything I needed to know. She was very quick to respond whilst being thorough with anything I inquired. The entire experience has been great and it was refreshing to work with an agent who performs at this level. Thank you Eloisa, Joe and the lettings team:)

Mitsuo · 15 February 2024

★★★★★ 1/5

Trustpilot

My nightmare thanks to Jackson Stops

UPDATE - thank you to the chairman of Jackson Stops for calling me. Unfortunately leaves me even more frustrated. Not willing to reimburse me for to not delivering our contract but an admission that processes will be reviewed going forward…… I employed Jackson Stops to let my home to an honest, trustworthy, professional individual. I am not a career landlord but needs must whilst I worked away and I trusted the experience of the agent and that my verbal instructions that were met with many assurances would be delivered. I went with this business as had great service when they sold my property but the sale unfortunately collapsed so I felt duty bound to give them the business on the lettings side. The organisation seemed professional and has a great reputation in the area. I was explicit in my instructions and this was met with many assurances. The tenant stopped paying rent 2 months into the tenancy and although helpful at first, Jackson Stops have turned their back on my predicament and ‘closed the file’ . The tenant was actively recommended and championed by the agent whilst others were discounted. The agent wrote he ‘expected the references to come back perfectly’ even though at that time they hadn’t been referenced. I now realise huge red flags weren’t picked up on the applications, information that only the agent had. Now I have sight after the fact, I am wondering how this ever got passed an experienced Director of the business. Perhaps due to the preconceived idea the tenant was ‘ a nice young woman ‘ and ‘perfect’ . As they got paid but didn’t achieve what we’d agreed and are wholly responsible for my financial and emotional stress, I reached out to JS to give them an opportunity to do the right thing. I asked for a gesture from them to help with the mounting costs to recover my home and was flabbergasted to a polite but firm refusal. I am now 6 months into this nightmare with only Jackson Stops ( and the non paying tenant) benefitting from the whole horrid situation. I was told by the Director responsible that Jackson Stops have never had a situation like the one I face. Perhaps this has led them to complacency and why the obvious flaws in the applications weren’t picked up. I accept JS used a third party to reference and I was privy to the ‘pass’ document but that was all we had, that and being led by the agents recommendation. Him being the only one who had met the applicant and the only one with sight of all information. In a recent conversation the director admitted he had noticed potentially fraudulent information had been given. Had he shared this knowledge, we wouldn’t have progressed. I go back to my instructions, I required an honest, trustworthy, professional tenant. There is copious information in the public domain on this individual, again that only the agent had access to at that time that suggested the risk was high my instructions and a happy outcome for their client (me) was not going to be achieved. I maintain that JS were duty bound to give me all the information, regardless of the positive reference result. Beware!! Ask questions, don’t be swayed by a ‘pass’ based on the most basic of checks and don’t allow the agents opinion to sway you as even though you expect due diligence and impartiality, this particular agent may not deliver that for you as they certainly didn’t for me.

Angela · 11 February 2024

★★★★★ 5/5

Trustpilot

Can't recommend highly enough

I was looking for a new estate agent April 23 for a property that I lease. After speaking with Will Jordan at the Alderley Edge branch I knew they were the right company for me. Will was friendly, knowledgeable & is always available if & when I need advice. Unlike my previous estate agent where I got passed from pillar to post & to be quite frank they had become very complacent & were not looking after my best interests. I can not recommend Jackson Stops highly enough. So if you are looking for a change I can assure you, you won't be disappointed. Nearly a year later I can still say it was the best thing I've ever done.

Clare · 9 February 2024

★★★★★ 5/5

Trustpilot

Outstanding Service

We left the marketing and renting of our property with Will Jordan at Jackson - Stops, Alderley Edge. Will made the whole process seamless. He was very professional and took over everything for us, but at the same time kept us informed at every stage. The whole service has been outstanding and extremely friendly, open and professional at all times. We would strongly recommend him and the company to anyone looking for an agent to let their property for them.

Dave · 9 February 2024

★★★★★ 5/5

Google

We had the pleasure of working with Danielle when we were looking to rent. She guided us through the process and made the whole thing seamless which we really appreciated as first time renters. Danielle was approachable and whenever we had questions they were answered quickly. We are really happy with the service we received and would definitely use Jackson Stops again for future moves

Charny · 26 October 2024

★★★★★ 5/5

Trustpilot

Brilliant service from Jackson Stops

I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!

PHILIP · 18 November 2025

★★★★★ 5/5

Trustpilot

Jackson Stop has been absolutely brilliant

Jackson Stop has been absolutely fantastic with our move especially as this move was particularly difficult. The patience and professional attitude was very much appreciated. Anthony was always calm when things seemed to be chaotic, and Tracey would continually smile and accompany potential buyers with enthusiasm and understanding.They always showed possible buyers around the property and would return feed back from those viewings. Should l ever move again Jackson Stops would be the first estate agent l would contact for the move. If it were possible Anthony and Tracey would be the people l would want to show my property to the buyers, they make a great team. Thank you guys you did a great job. Linda Newell

Mrs · 25 January 2024

★★★★★ 5/5

Trustpilot

Thank you Jackson-Stops!!

In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!

Trevor · 10 November 2025

★★★★★ 5/5

Trustpilot

Thank you JS Bury St Eds

We bought our house through JS Bury St Edmunds office in October 23 and were guided through the process expertly by the team. We encountered a few not-so-straightforward issues as we moved through the purchase and received knowledgable and supportive guidance (thanks to Rosanna Diaper particularly) which enabled us to communicate well with our seller/solicitors and complete on our new home in time for Christmas. The experience we had with the office made our purchase a lot less stressful than it might have been; they were responsive, highly professional and moved heaven and earth to help us complete - thank you so much for your help.

Daisy · 4 January 2024

★★★★★ 5/5

Google

Really recommend this agency. Scarlett Burns was absolutely incredible, detailed, responsive and so helpful. Thank you, Scarlett!

R · 16 March 2026

★★★★★ 5/5

Google

We have recently started our first house hunting in the UK and already complicated process gets even further challenging for newbie’s. We came across with Jackson Stop and I would highly recommend Rosie Poole to everyone. She was clear, confident & comfortable during the viewings of the houses. We have experienced an excellent service from the start to the end. Timely and detailed response to every single request enabled us to make informed decisions and avoid costly mistakes Highly professional and strongly motivated person to help customers. Definitely looking forward further to working with Rosie and Jackson Stop

Ilkin · 17 December 2023

★★★★★ 5/5

Trustpilot

The service from the Bury St Edmunds Jackson Stops office.

The service from the Bury St Edmunds office is absolutely outstanding. We used them to sell our townhouse in Bury 9 years ago and now I have sold my country home with them. All staff are friendly, extremely kind and helpful, nothing is too much trouble, they know what they are doing.Charlie has been totally, wonderfully helpful with support and advice far above and beyond what would be expected. The last effort to get a Completion date that didn’t send me into total panic was magic.Plus, he drove by two properties I was considering, to advise on offers and suitability. Where else could you get such amazing help? I can recommend them to anyone wanting to sell their property.Liffy ReevesRose Cottage.

Liffy · 15 December 2023

★★★★★ 5/5

Google

I had the pleasure of dealing with Jack as Jackson-Stops Weybridge, whilst looking into options for moving to the Weybridge area. Jack was brilliant, showed me a few diverse options, all of which I was impressed with and liked. His relaxed and pragmatic approach was very appreciated, answering all my questions and not putting pressure on me to act/decide. My move ultimately was paused but I will certainly contact Jack again when I am re-looking at it.

Chris · 15 February 2024

★★★★★ 5/5

Trustpilot

A great experience from start to finish!

We purchased a house earlier this year through Jackson-Stops. Rosanna, who, was our first point of contact was exceptional throughout the whole process, from viewing until the day we completed. She was professional, kind and managed to guide us through a tricky few months and reassure both myself and my husband, with the house sale (which took much longer than anticipated). The icing on the cake was a lovely gift bag on the day we moved in, which was completely unexpected but a really nice touch. I would not hesitate to recommend Rosanna and her colleagues from the Bury branch to anyone looking to sell their home or use their services.

Chiarina · 6 December 2023

★★★★★ 5/5

Trustpilot

We had a viewing with Tom

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

Ross · 7 January 2026

★★★★★ 5/5

Google

I could not recommend Jackson-stops enough. Danielle was amazing! . I am so impressed with how efficient and easy the whole process was from start to end compared to renting previously . Danielle was so helpful from start to finish as well as jack . Thank you to the team for all your help and for making this process so smooth. Shanelle

S · 3 October 2024