5/5
GoogleCora has been so patient with me from day one of searching for our suitable accommodation.Her hardworking and friendly attitude should be recognised.
Trusted Agent profile · Wetherby
Verified
The Property Buying Company Wetherby reviews
★★★★★
519 reviews across 1 platform
4 Deighton Cl, Wetherby, LS22 7GZ
Part of The Property Buying Company, see every office.
The Property Buying Company's office in Wetherby, at 4 Deighton Cl, is rated 4.4 out of 5 across 519 reviews on 1 platform, including 519 Google reviews rated 4.4.
Reviews
Every review we hold for the Wetherby office, from every platform, shown as written. First names only.
Google5/5
GoogleWhat can i say about this lovely young lady, she was very professional, on the ball and a pleasure to do business with, I would certainly recommend this company Rebecca is first class.
Agent replied · 24 March 2026
Wow, thank you for such a glowing review! 😊 We’re thrilled to hear that Rebecca made such a positive impression with her professionalism and helpfulness. She really is first class, and we really appreciate your recommendation. …
5/5
GoogleAfter a big life change, Angus, Sophie and the team were very quick and efficient in getting me settled and signed into my house share in Morley. After one viewing with Sophie, I signed the next day and had an enjoyable 6 months in the flat (moved due to another life change!). It was a well maintained, high spec property and the YourNest team, even down to the cleaners they work with, were a pleasure to meet. I would definitely recommend this agency if you are looking in the areas. Thank you again YourNest team!
5/5
GoogleThe best estate agents in the area! Realistic valuations, friendly staff and help from marketing to completion. Ella is brilliant, friendly, positive and kept me informed every step of the way. Shout out to the branch manager Tom too, his advice and knowledge on property prices in the area is invaluable. Would highly recommend!
5/5
GoogleCora has been very helpful! she gets back to me asap and is very polite!
5/5
GoogleMarta was very helpful with the viewing and follow up questions we had during the whole process. Highly recommended !
5/5
GoogleOutstanding service they have given to us. Thanks to Radhika Venugopal for helping us getting a stunning accomodation.
Agent replied · 18 August 2026
Ah thank you very much. We are only around the corner of you need us 👍 …
5/5
GoogleI had a very swift experience with tristram. Laura was super helpful through the process.
5/5
GoogleGreat experience with Tristrams. Marta was very informative and took a genuine interest in our needs for a property.
5/5
GoogleBen, Ruth and Sarah at YourNest have been absolutely a dream to work with! Sarah has been polite and attentive from the first contact and has been thoughtful and kind in answering all of our questions. Ben was laid-back and enthusiastic about the property which made us feel at ease and confident in our final decision. They are all professional and friendly and have really made our moving process stress free...we are so thankful! YourNest is definitely our 'go to' letting agency... HIGHLY recommend them! Since having to move our of our flat, Ruth has been our main contact and has been on top of contacting our landlord and closing things out for us. We have been really pleased with the service they've provided!
Agent replied · 18 August 2026
Lindsey, the feeling is mutual, its nice to work with nice people.
5/5
GoogleHaving been in the industry for many years, finding good, reliable people to make your projects come together is hard. When I started working with Rus, he just understood. Since, we have worked on countless projects and everything has been done to an incredible standard with a deadline in mind. The communication and overall service has been spectacular. Highly recommend!!
Agent replied · 24 March 2026
What a fantastic review, thank you! 🙌 Finding reliable people in the industry can be tough, so we’re thrilled to hear that working with Rus has been such a seamless experience for you. His understanding, efficiency, and commitment to high standards really make a difference! Here’s to many more successful projects ahead. …
5/5
GoogleWe had a fantastic experience working with Marta at Tristam’s. She was professional, friendly, and extremely knowledgeable about the property we viewed. Marta guided us through the process with ease and made everything feel simple and stress-free. Thanks to her expertise and dedication, we were able to secure a sale very quickly, We are thoroughly happy with the service received. We couldn’t recommend her highly enough!
5/5
GoogleReally positive experience with Tristram's. Marta was professional, responsive, and a pleasure to deal with. Highly recommend
5/5
GooglePoppy has been very helpful and friendly throughout this process. Would recommend
5/5
GoogleWorked with Rus on a number of properties over the last 6 months and the whole process has been made very easy and straight forward. Highly recommend!
Agent replied · 24 March 2026
Great to hear, and thanks for the recommendation! 👍 Working with Rus sounds like it’s been a smooth and hassle-free experience, just how it should be! Here’s to many more successful property deals. …
1/5
GoogleThis is the only Google review I've done to date, I've never done them before - but I simply can't not give one when it comes to how poor this service has been. I have been trying to sell my property through The Property Buying Company for several months, based on their advertised promise of a “quick, hassle-free sale.” Unfortunately, my experience has been the opposite. I signed a contract agreeing a sale price of £80,000 and a completion date of 20th October. Neither of these commitments have been honoured, and I have received no meaningful updates despite repeatedly chasing by phone and email. Communication has been very poor throughout, with some weeks passing without any response. I was told that a revised offer would be provided within 24 hours, I am now six weeks on and still waiting, despite multiple follow-ups. The viewing process was also mishandled. I was asked to leave a key accessible at the property, which I did immediately. I later received contradictory information about whether the viewing had taken place, and was eventually told that the operative “couldn’t find the key” and “might have dropped it,” which created obvious security concerns. As a direct result of ongoing delays, I am incurring around £700 per month in costs (mortgage, council tax, utilities, etc) that I was assured I would not be paying because the property would be sold quickly. After months of delays, miscommunication, and changes to previously agreed terms, I am further away from completion than when I started. I am now submitting a formal complaint to the Property Ombudsman. Last I heard was Last week when a director was supposed to be contacting me - but surprise, surprise..nothing. I could say so much more but I'm restricted by limited characters, but in short - AVOID AVOID AVOID!
1/5
GoogleRecently tried selling with this company and was wildly over sold what they thought I would be able to get for my property and more importantly the time frame they would be able to sell it in... DO NOT believe their sales pitch
2/5
GoogleUnacceptable! Myself and other tenants as well as family members spent days making sure that the property was imaculate for when we vacated the property. Using the YourNest moving out checklist to the last letter. Everything was perfect! We worked very hard to ensure this. Beside the issue already addressed with light bulbs on the bottom floor. For the 'professional cleaners' to be called was not needed. Myself and the other tenants would love to see evidence of these supposed damages before we agree on the deductions on our bond. If this evidence isn't shown we will fight to ensure all of our money is returned!
Agent replied · 18 August 2026
Yourself and Georgia belong to the same house, please see the below reply. Thank you for your feedback, as always you can call us with any issues. We have charged £28 per tenant as an end of tenancy student clean as the property was NOT left in a suitable condition. As we have tried to explain to you several times we have not processed your deposit yet and only sent you a summary of the planned deduction so that we may help you with any concerns you have. If you are not happy with these deductions please open a dispute with the DPS who will ask us to provide evidence of the cleaning. Please be mindful that this is not an honest review, on the regrettable occasion we entered the property without you receiving notice as we had a failure with our CRM system explained at the time, all our visits are proceeded by an automatic email but on this occasion this failed, I am deeply sorry about this and this happening was an honest mistake, we then apologised and I personally came and offered compensation for this (bottles of wine from memory) along with the MD`s personal number incase you had any further issues. it did not happen again once we identified the issue. We have: Inspected your property quarterly renewed gas/fire alarm/electrical certification in a timely manner repaired all three minor repairs reported in a timely manner over the year Always been polite and courteous Attended after hours to top up a boiler (usually tenant responsibility) Supplied you with a stunning refurbished student property: https://youtu.be/1BXhVBQgHSU You clearly do not have an understanding of what is required when renting a property or the efforts needed to ensure your safety, this is evident by how rude you have been on the phone and the multiple times you have hung up on us when we have been explaining the process. this is not a true or genuine review and is based solely on your cleaning deduction reality of £28 per person. Once we win the DPS dispute we will be seeking legal action to remove this review and claim for any lost business as a result of this. Reviews are dangerous tools, left in a moment without thought but then leave a lifetime of damage towards people’s livelihoods. We are clearly a professional company with professional working ethic. Please also bear in mind that as an agent we work for you, this is why we sent you a breakdown of the deposit deduction before submitting it, that is our job! You have just left a 1-star review for the people you employ to help. A more honest review would have been 3 stars as we made a mistake but otherwise your property was perfect and managed well, this we would of accepted and encourages us to improve as we always strive to do.
5/5
GoogleMichelle is absolutely brilliant! Kind, helpful and understanding, couldn’t ask for more.
Agent replied · 18 August 2026
Thank you Alex, always happy to help.
5/5
GoogleCora was absolutely amazing and so friendly. Lovely viewing.
5/5
GoogleTalia has been amazing, not only at customer service for also finding us great properties to view.
1/5
GoogleI would strongly advise caution when dealing with The Property Buying Company. My experience has been extremely disappointing. After agreeing a sale price and signing their contract, the company later attempted gazundering, reducing their offer using vague references to “market conditions” that had nothing to do with my property. They also contacted my solicitor claiming I had accepted the lower price, which was untrue. I had never given written consent to any change and had withdrawn verbally almost immediately after a stressful conversation. While they describe this as standard practice, I found it misleading and deeply upsetting, especially as I was selling my late father’s property. I have now rescinded the agreement and referred the matter to The Property Ombudsman for investigation. Transparency and integrity are vital in property transactions, and unfortunately, my experience with this company fell far short of that.
5/5
GoogleGreat communication and good deals…thanks Laura
5/5
GooglePoppy got you covered. I highly recommend Tristram's.
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