Every review we hold for the Wetherby office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWARNING: Predatory Tactics & Zero Integrity - AVOID
Our sale to The Property Buying Company was unprofessional and stressful. Despite numerous checks and reassurances about dates, relentless delays led to completion being one full week late.
Their predatory tactics peaked at 6 PM on the planned exchange day when they dropped the offer by an outrageous £40,000 claiming that was the market value. As my elderly parents had already vacated by this point, our options were limited, which they well knew.
To cover our resulting expenses, their representative, explicitly promised a £500 compensation payment. Despite multiple follow-up requests, this payment has never been received, confirming a total lack of professional integrity. (Update 2 weeks after payment received after public review was posted with request to review its content)
I would strongly advise potential clients to proceed with extreme caution. Their deadlines are unreliable, and their word cannot be trusted.
*re-added review as it seems to have been unpublished…
Claire · 17 September 2026
★★★★★ 5/5
GoogleTristrams was brilliant. I had Kirsten and Talia and they were great. It was my first time buying a home and had no idea what i was doing. They answered every email I sent silly question or not. Couldn't fault them. I highly recommend.
Charlotte · 19 June 2026
★★★★★ 5/5
GoogleCora provided a 5* service. She guided my Wife and I through the application process and kept us updated. She also tried to progress the application as quickly as possible, as we needed to start preparing for the move asap. Thank you Cora for everything you did for us.
TIM · 10 May 2026
★★★★★ 5/5
GoogleHighly recommend Tristram's and especially Cora! She provided an amazing, swift, and professional service while helping me with my property search. Cora was extremely responsive, helpful, and genuinely cared about making the process as smooth as possible. Thank you for the stellar customer service!
SWAROOP · 10 June 2026
★★★★★ 5/5
GoogleMarta was instrumental throughout the purchase process.
She remained calm, understanding, professional and trustworthy throughout, and her balanced approach made a significant difference during a stressful process.
A big thank you to Marta for her support and professionalism. I would definitely recommend her.
Faisal · 10 June 2026
★★★★★ 5/5
GoogleKev was fantastic in advising me on how to handle my mould issues within the flat. He was detailed in how to take care of things and didn’t brush me off like others in property management. He was a life saver ! Cheers Kev
Ross
Ross · 18 August 2025
Agent replied · 18 August 2026
Thanks Ross, you know where we are if you need us 👍 …
★★★★★ 5/5
GoogleI recently had the pleasure of working with Jess to sell my house, and I couldn't be happier with the experience. Jess was professional and knowledgeable, providing excellent advice on pricing, staging, and marketing. She made the whole process feel smooth and stress-free. Her dedication and attention to detail really stood out. If you're thinking about selling your home, I highly recommend Jess. Thanks, Jess, for all your hard work!
C · 2 October 2024
Agent replied · 26 August 2024
We're thrilled to hear such wonderful feedback about Jess! Her dedication and expertise are truly valued. It's fantastic to know she made the selling process a positive experience for you. Thank you for sharing your kind words. We're lucky to have her as part of our team!
★★★★★ 5/5
GoogleMy experience with Tristrams was excellent- was looking for a one bed flat in Nottingham. The entire team especially Cora, Keera were great in communication and provided expedited service. The process was seamless with ample communication to relieve the feeling of uncertainty. Would recommend.
Pranav · 10 May 2026
★★★★★ 5/5
Googlevery happy with the service - especially when the buying process was stagnant, they did their best to update and advise, as well as letting me in to look at the property in the meantime. Thanks to Talia and Kirsten, and anyone else involved!
Daniel · 10 May 2026
★★★★★ 5/5
GoogleWe have had a wonderful experience with Tristram's Estate & Letting Agents in Nottingham, especially Kirsten and Talia. They have been absolutely amazing throughout the entire process, from start to finish. They were always professional, …
Waqar · 3 July 2026
★★★★★ 5/5
GoogleHuge thanks to Cora for helping me find my new apartment! She was really helpful throughout the whole process, which made everything much less stressful for me as an international student. I really appreciate all the support 😊 …
Thomas · 10 June 2026
★★★★★ 5/5
GoogleWe met Marta to do a couple of viewings. She phoned beforehand to ensure we were ok & able to make the appointments. Marta was very friendly, helpful and was able to answer our questions & didnt rush us with the viewings.
Geeta · 10 May 2026
★★★★★ 5/5
GoogleFantastic service at speed. Laura arranged a viewing of the apartment we were interested in renting in minutes for the same day, and proceeded to process our application without delay. Would definitely recommend Tristan's.
Maz · 26 June 2026
★★★★★ 5/5
GoogleMy experience with Tristrams has been smooth sailing so far. Their communication and support is quick, effective and very supportive. Laura has been absolute gem with assisting me, thank you very much!
Ruth · 9 July 2026
★★★★★ 5/5
GoogleI’ve had a really positive experience with YourNest. The whole team has been friendly, responsive, and professional throughout my tenancy. Any maintenance requests were handled quickly, and the communication from the staff was always clear and helpful. The check-in and check-out processes were smooth, and they made everything very easy to manage. It’s great to deal with an agency that genuinely cares about its tenants and keeps things well-organised. Would definitely recommend them to anyone looking to rent in the area!
Arya · 18 October 2025
Agent replied · 18 August 2026
Thank you Arya, Always a pleasure please do let us know if we can help with anything else.
★★★★★ 5/5
GoogleLaura provided a phenomenal service from the initial viewing all the way through to the let being agreed. Everything was handled smoothly, professionally, and with great attention to detail. Communication was clear throughout, making the whole process stress-free. Highly recommend!
Muhammad · 10 May 2026
★★★★★ 5/5
GoogleWe are very satisfied with the level of service we have received by Tristrams ,particularly Marta. She is very professional and efficient and has been a pleasure to deal with.we would highly recommend Marta for her outstanding customer care
Ann-Louise · 10 May 2026
★★★★★ 5/5
GoogleGreat experience with Tristram’s Estate & Letting Agents so far. Marta is professional and thoroughly helpful throughout the whole process, keeping us updated on our property search with properties that are genuinely relevant to us. Would definitely recommend them.
Eireann · 10 May 2026
★★★★★ 1/5
GoogleWas torn between no star or one star, but gave them one star as they did sell the house (plus I can’t post unless I give them a star…), but in hindsight it was the low price of the house sale that ultimately sold the house.
The initial interaction was quite proactive, however it all fell apart when they started marketing our property. They uploaded our house to the market with multiple duplicate, poor quality pictures and no picture of the master bedroom. I had to take my own pictures and send them to the company to make sure they were included. They seemed irritated at having to do this.
When we did sell our house, we heard nothing from them. Not one bit of contact for an update on sale progression. I had to get in contact with EA to get an adjustment on my memorandum of sale, and it took several attempts to actually get someone to reply to me and sort the issue out. Phone calls and emails constantly ignored. No communication regarding our completion date or passing over keys. So we ended up just winging it on the day and thankfully had my buyers contact number so we could communicate directly.
So if you want to pay a company for the privilege of selling your house and managing the whole process by yourself then go with the property buying company. WOULD NOT RECOMMEND.
R · 1 October 2025
Agent replied · 12 January 2025
Hi Rory,
I’ve got to say, we’re a little blindsided and disappointed by this review as everything seemingly went well with using our property selling option.
In the photos it was highlighted that we had missed the master bedroom, something we contacted the agent about immediately but you suggested you would send one through to speed things up, which we agreed and used. There was a duplicate picture, which was an error when uploading the property, but ultimately had no impact on the sale.
The property was set live on the 2nd August, but we later in the month withdrew it per your request. We had an offer on the property at the time but it was lower than you wanted, which again is completely fine, it’s your decision. You then came back to us on the 2nd September, after the property was already withdrawn, ready to accept the lower offer, so we got everything moving again and managed to revive the deal. On the same day solicitors were instructed, our team advised on the solicitors’ details in the morning on the 3rd and the memo of sale was done and sent to you first thing on the 4th.
During the solicitors process there was no issues raised, and everything proceeded as normal. There was never anything raised by yourself about lack of communication during this process. We had contact from yourself on Friday 20th December in the form of an email, which was replied to with the required information on the following Monday, the 23rd. Everything was fine, and the property completion went as normal, you emailed us on Thursday 2nd January about the keys, but this was after everyone had left the office, so the following day we contacted to advise the solicitors will not be in the office until Monday and further advised you to hand over the keys to the new owner of the property, and if you had been unable to do so, we could make any arrangements for to assist.
We then followed up and you said that you had been in contact with the buyer yourself anyway as there was extra time needed to vacate the property.
As the sale of the property goes, from our perspective, it was a relatively straight forward transaction during the Christmas period.
Best wishes,
TPBC
★★★★★ 5/5
GoogleI am content with how they have helped me secure an accomodation in Nottingham from abroad. Special thanks to Cora, who adviced me throughout and answered all my questions about different properties and ways of going about relocating. I would recommend it!
Steve · 10 April 2026
★★★★★ 5/5
GoogleA massive thank you to Mrs Cora Soar, my family needed to move house as soon as possible ( safety of a child), and her wonderful efforts avoided a even worse situation.
Andreia · 19 June 2026
★★★★★ 5/5
GoogleMarta was very helpful from the first contact regarding a property we were interested in and helped us secure a great deal.
Would recommend to all landlords and buyers to use Tristrams.
Shamraiz · 19 June 2026
★★★★★ 1/5
GoogleI wouldnt even rate them a one star they left me to live in a house with really bad mould problems asked them multiple times and they would just get someone to paint over it and when I left a review they phoned me to say they will get it sorted properly but please could I take my review down stupidly I believed them then they told me my landlord wanted to sell the property but I wasnt to worry cause they would get someone to carry on being my landlord come April the 1st they decided to serve me a section 21 and make me and my four children homeless I have never been treated so badly until now and to top it of they are trying to charge me for problems with the house what was already there and what I had been asking them to get sorted and they never bothered. Im currently intouch with a solicitor as I have been treated so unfairly by this company and still they continue to victimise me which is playing on my mental health
Hannah · 12 June 2026
★★★★★ 5/5
GoogleCora has been very helpful in trying to secure a 1 bedroom flat. I needed to the the property before visiting it and she recorded and supplied a video to me which was very useful.
NK · 10 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
