Marsh & Parsons Little Venice reviews in Westminster

★★★★★ 1/5

Trustpilot

Won’t be using again

I had a really poor experience with M&P. I entered my flat contract on assurances that I later found out were false, found processes that should have taken weeks to take months, and communication was consistently unhelpful. I’m really sorry to say I wouldn’t use them again.

London · 19 August 2026

★★★★★ 5/5

Trustpilot

Thanks Charmaine for your expertise in…

Thanks Charmaine for your expertise in helping with our inquiry’s and for putting our minds at ease

Michael · 10 April 2026

★★★★★ 1/5

Trustpilot

As a landlord I have dealt with many…

As a landlord I have dealt with many agencies , this office is the worst their admin are chaos. Their payments collection have been 2 month delayed in some instants , purley becasue ethey did not botrher to contact the tenants. And you get teh most unhelpful , unresposive admin to deal with. Missed up my mortagae payments and casue alot of overdraft fees will never use again

MACY · 10 March 2026

★★★★★ 5/5

Google

I had the pleasure of speaking with Odhran Redmond at Marsh and Pearson. I have dealt with many housing agencies, but the service I received from him genuinely stood out. He made me feel calm and at ease, and it was clear that he truly cares, it is not just about the money. He is honest, straightforward, and doesn’t waste your time with unnecessary conversation. I was thoroughly impressed. I rarely leave reviews, but the quality of his service deserves recognition.

Bambi · 21 November 2025

★★★★★ 1/5

Trustpilot

DO NOT RENT OR BUY FROM THESE RIDICULOUS AMATEURS

Communicating with this agent has been an extremely unpleasant experience. The agents I've spoken with are rude, and everything they say is inappropriate, childish, and shows complete ignorance. They tell us we're not suitable for a house we applied for, for which they're asking even less price than we currently pay on another property. Nothing seems to be enough for these ignorant agents. They don't value good tenants, and therefore what they deserve is to be pursued by fraudster tenants who will tell them a bunch of lies and then stop paying the landlord or destroy the property... that's what they're looking for by neglecting the truly good tenants who have fulfilled their responsibilities their entire lives.

A · 18 November 2025

★★★★★ 5/5

Trustpilot

Debbie Lewis 10/10

Debbie was incredibly helpful and proactive. She called directly and let us know about a problem we weren't aware of yet (a problem that was caused by ourselves), quickly guided us through fixing the problem and ultimately fixed it within a day. She was very kind and professional, and I could not be happier with how the overall interaction / issue was handled.

Matthew · 21 November 2025

★★★★★ 5/5

Trustpilot

Finnley Wilbourn has been an excellent property manager

Finnley Wilbourn in particular has been absolutely fantastic from the day we moved in. We have had a few issues with our flat and landlord not getting back to us but Finnley has always been on the ball. His response rates are always brilliant and he is constantly trying to find solutions for us. He’s been a great property manager!

Amy · 28 April 2026

★★★★★ 5/5

Trustpilot

Nayara has been so helpful!

Nayara has been so helpful and communicative ever since she took over!

Luce · 23 April 2026

★★★★★ 5/5

Google

I had an excellent experience with Odhran Redmond at Marsh & Parsons. His service was exceptional, professional, friendly, and truly attentive throughout the entire process. I’ve come across different estate agencies as Im in the process of building my portfolio but this specific experience definitely was the best I’ve had, He made everything seamless and answered all my questions with no hesitation. I highly recommend Odhrán Redmond for anyone looking for a dedicated and knowledgeable estate agent.

M · 3 December 2025

★★★★★ 5/5

Trustpilot

Lucy Meehan

Lucy Meehan was the propery manager. Great communication and fast responses.

Abdallah · 24 April 2026

★★★★★ 5/5

Google

I had such an amazing experience with Marsh and Parsons , specifically with Sanah. Her deep expertise were shown in the conversations had and her tireless dedication significantly influenced my decision to move forward with the offer presented. She gave very insightful advice and made the entire process smooth for us. I highly recommend Sanah to anyone looking to rent . Thank you for the experience!!

Samsam · 24 August 2024

★★★★★ 5/5

Trustpilot

Owain is superb

Owain is superb. Amazing service. Would highly recommend.

Pedrum · 13 May 2026

★★★★★ 5/5

Google

After one timewaster buyer last year, Stuart worked hard to find a new serious client to get us back on track and achieve a rapid sale. Extremely helpful at the final stages of negotiation where the legal process seems to be particularly unhelpful to clients on both sides. This is where a good agent is worth their weight. Thank you.

Marie-Louise · 10 April 2026

★★★★★ 5/5

Google

We had an enjoyable experience finding a flat with Marsh & Parsons, particularly with the help of Odhran, who very promptly showed us all the available properties, and gave us invaluable advice during the search. Thanks once again!

Aman · 10 September 2026

★★★★★ 5/5

Google

This is what it’s all about! Quick, efficient and straight to the point! Had a great experience with Marsh & Parsons here in Little Venice and just wanted to give a big thank you to Ibby for really setting the standard of what it means to be an estate agent. Knew exactly what I was in need for, all the specifics and details laid out in nothing but a professional manner. Guided us in the decision making process and mapped out all possible alternatives and solutions to any enquires I had. Seeing the customer service and support given by Ibby Kulovic just makes you appreciate it all a bit more, as this is now lost in what should be the norm of the industry and many industries out there. What an asset he is to the team!

Donik · 24 October 2023

★★★★★ 5/5

Google

I used several agencies for my flat sale earlier this year and I can safely say that Paul and his team and marsh and parsons were always the most courteous and polite from the start. It has been a pleasure working with them through the process which has taken longer than anticipated (no fault of Marsh and Parsons but rather the tedious managing agents!) but Paul has handled all parties with the upmost care and attention - always quick to respond and always proactive with a solutions based approach. I would not hesitate in recommending them to others in the area and would only use them going forward. Thanks

Nader · 24 October 2023

★★★★★ 5/5

Google

Roy Khan who heads up the Lettings Division for Marsh & Parsons in Little Venice is an ideal partner for anyone looking for exceptional service and support in the property market. Enjoyed working with him from every aspect, he is experienced, insightful, and resourceful, consistently providing excellent counsel underpinned by honesty, integrity and warmth. Highly recommend collaborating with Roy and his team which includes superb agents like Ibby Kulovic as they are clearly committed to providing outstanding service to both landlords and tenants.

Tatiana · 24 October 2023

★★★★★ 5/5

Google

I wouldn't normally write a google review for an estate agent, but the service I have recently received, as a long-time landlord, from Roy Khan and his lettings team at M&P Little Venice has been nothing less than exceptional. Used to mediocre to average service from agents over the years, I couldn't recommend Marsh and Parsons Little Venice more highly. It took Roy and his team 24 hours to rent my flat (from key drop off) and just another 24 hours to get the references and agreement signed. Not only did M&P negotiate an increased rent (without me asking) but they also ensured the absolute minimum in vacant period between tenants (3 days to allow for cleaning etc) and a 3 year contract. Honestly, I couldn't recommend these guys more highly - and this is from a seasoned (and somewhat circumspect!) landlord who thought they'd seen it all!

Louise · 24 October 2023

★★★★★ 5/5

Google

I recently had a very pleasant experience with Marsh & Parsons, and I’d like to thank Ibby for making our search for a new flat an incredibly smooth process. He presented us with a number of options that perfectly matched our requirements, ultimately saving us a considerable amount of time and effort. In addition to his impressive professionalism, Ibby’s attentiveness and responsiveness were truly commendable. He made sure to address all my queries and concerns promptly, keeping us well-informed throughout the entire process. I’d highly recommend him to anyone looking for a trustworthy and dependable estate agent.

Adelina · 24 October 2023

★★★★★ 4/5

Google

Matilda showed me around a property and managed to strike the perfect balance between professional and personable. She knew the house inside out, answered every question with confidence, and somehow made the whole viewing feel relaxed rather than rushed. If enthusiasm and knowledge sold houses on their own, I suspect I’d already be unpacking boxes. A genuinely pleasant experience from start to finish.

Isabella · 10 March 2026

★★★★★ 5/5

Google

We recently found our new place through Marsh & Parsons, with the tremendous help of Ibby. Ibby is a true professional who was able to balance both our needs and those of the landlord so we could strike a great deal on a great place to live. We also appreciated his approach to communication, as we always felt in the loop and able to make decisions appropriately at any time of day. We wholeheartedly recommend working with Ibby!

Cynthia · 28 November 2023

★★★★★ 5/5

Trustpilot

Thank you!

Marsh & Parsons (Wimbledon office) have been very accommodating and considerate since they took over from Andrew Scott Robertson. We have had some issues that obviously occur when renting, and our property manager, Nayara, has been incredibly responsive and helpful throughout our time living at the property. We look forward to continuing to rent with them in future.

MS · 16 April 2026

★★★★★ 5/5

Google

I had a fantastic experience selling my flat through Anthony stavrou. Their persistent effort in marketing paid off in this difficult market, and found me a buyer. Anthony handled every question and counteroffer with total professionalism and really took away much of the stress. He kept me updated at every step and made the closing process completely smooth. Highly recommend their team to anyone

Christine · 12 October 2026

★★★★★ 5/5

Google

Holly has been amazing! Helped me every step of the way and gave such good advice. Would work with her every time if I could.

Lucy · 3 December 2025