Trusted Agent profile · Westminster

Marsh & Parsons Little Venice reviews in Westminster

4.7

★★★★★ Excellent

431 reviews across 2 platforms

35 Maida Vale, London, W9 1TP, Westminster, W9 1TP

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Westminster, at 35 Maida Vale, is rated 4.7 out of 5 across 431 reviews on two platforms, including 277 Google reviews rated 4.9.

Google logo

4.9 / 5

277

Reviews on Google

This office

Trustpilot logo

154

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Visited this this Estate Agents a few weeks ago. What an experience! Ibby (the agent) was super professional. From the moment we walked in to the calls and emails, he gave me and my partner a remarkable overview of what the market has to offer and what we could potentially go ahead with. I should say I was pleasantly surprised on the genuine interest and enthusiasm he showed towards us.

Giuseppe · 25 July 2024

Agent replied · 23 October 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ibby. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Debbie has been very helpful and quick…

Debbie has been very helpful and quick in her responses, much appreciated!

Niina · 18 December 2025

5/5

Google

Had a wonderful experience in arranging long let through M&P. Fatima listened to our requirements carefully and arranged for a perfect place within our budget. She was always responsive and helpful. We couldn’t have asked for a more wonderful person.

Chaitali · 23 August 2025

Agent replied · 22 September 2025

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Google

Working with Kellan was great, he completely understood our requirements and all the properties he showed us were spot on. I would recommend him 100%.

Lucia · 26 May 2024

Agent replied · 23 October 2024

Dear Lucia, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

1/5

Google

Terrible estate agents. Rude people that never phone back lied to me so many times. Took a year to sell property having mucked me about for a year. Don’t deal with Natalia Camargo or Stewart Dutton.

Abi · 1 October 2025

Agent replied · 22 October 2025

Dear Abi, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Hayley

5/5

Google

Daisy and Fatima were so helpful with my enquiry about a property. Very lovely office

Flo · 2 November 2024

Agent replied · 9 November 2024

Dear Flo, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Katie

5/5

Google

This is the second time I have let my flat through these agents. Roy Khan and Fatima were very helpful throughout. They got the best price and let it very quickly. Would definitely recommend

Cathy · 24 October 2023

Agent replied · 23 October 2024

Dear Cathy, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Fatima, our agent, has been extremely proactive, helpfup and swift! Love the service and strongly recommend !

SJ · 10 March 2026

Agent replied · 10 October 2026

Dear SJ, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Great! Professional experience with Sanaria. She’s patient and diligent.

Akansha · 10 May 2026

Agent replied · 10 October 2026

Dear Akansha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Trustpilot

Great and efficient staff

Great and efficient staff. Was easy and pleasant to work with.

Akilia · 24 April 2026

Agent replied · 25 May 2026

Dear Akilla, Thank you for taking the time to leave a 5* review. Kind regards, Hayley

5/5

Google

I had a great experience with Holly, Alex, and Fatima. Renting a flat through them was very smooth, and they provided a lot of support throughout the process. I highly recommend the agency.

Yuri · 15 October 2025

Agent replied · 22 October 2025

Dear Yuri, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

4/5

Trustpilot

Management Team were very professional

I had initially left a review regarding receiving unsolicited calls from a member of their team after stating multiple times that my partner and I would not be progressing with buying a home at this time.

TL · 8 September 2025

Agent replied · 22 September 2025

Dear TL, Thank you for taking the time to leave a lovely updated review regarding a member of our management team. Kind regards, Lesley

5/5

Google

I have used M&P Little Venice to rent my property for several years now. The service just received, esp from manager Roy Khan, warrants a mention. He went above and beyond to make sure the rental of my flat to new tenants went smoothly. His efforts liaising with and managing old tenants/workmen/new tenants to make sure the property was up to scratch was exceptional. And a huge help given I was unable to attend to be present myself. Flat looks great. New tenants are in and happy!

Benjamin · 24 October 2023

Agent replied · 23 October 2024

Dear Benjamin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

I am a landlord and have been dealing…

I am a landlord and have been dealing with Anne Angus, who is absolutely brilliant.

Patrick · 10 March 2026

Agent replied · 20 March 2026

Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

My agent Kelvin Lac was excellent throughout the process. He stood out as being highly informative and offered a uniquely tailored service that captured my specific requirements. I would highly recommend

Ayan · 24 October 2023

Agent replied · 23 October 2024

Dear Ayan, Thank you for taking the time to leave a wonderful 5 star Google review. Kelvin will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Extremely satisfied with my experience in renting my new home with Marsh and Parsons. Fatima is an excellent professional, super polite and attentive. She has helped me immensely at all times.

Tiago · 24 October 2023

Agent replied · 23 October 2024

Dear Tiago, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Owain had been nothing but helpful time…

Owain had been nothing but helpful time and again

O · 17 April 2026

Agent replied · 25 May 2026

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards Hayley

4/5

Trustpilot

Tenant experience

issue alignmnent, problen solving, balanced treatment between landlord and tenant, robust pocesses and professional interaction.

Fotis · 12 October 2026

5/5

Google

Fatima was so helpful in finding a property to rent. 10/10 service!

Lisa · 2 October 2024

Agent replied · 23 October 2024

Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Big thanks to Marsh & parsons, especially one of their representatives Odhran, who gave me great help and insightful property advice in a lovely manner.

Victor · 21 November 2025

Agent replied · 22 November 2025

Dear Victor, Thank you for your kind comments regarding Odhran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley

5/5

Google

I recently purchased a property through Marsh & Parsons Little Venice, and was left very impressed by them on what proved to be a very long and difficult process due to several factors. Kelvin in particular was excellent, as he was always available for any clarifications, and his clear communication style and transparency throughout ensured that I was kept well informed of all developments. Thoroughly deserved 5*!

Ali · 26 May 2024

Agent replied · 23 October 2024

Dear Ali, It’s great to hear that you have had a brilliant experience with the Little Venice team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Property Management

We are pleased with the property management support we've received from Debbie Lewis. Her responsiveness and commitment to keeping us informed as needed are greatly appreciated.

Maria · 22 July 2026

5/5

Google

I was looking for a place i was overwhelmed with the tedious process. After getting in touch with Kellan of Marsh & Parsons i got some relief. Kellan helped me understand all my options within the budget range and gave me so much reassurance as this is the first time I will be living in a proper accommodation post moving to UK 🇬🇧

Bharat · 25 July 2024

Agent replied · 23 October 2024

Dear Bharat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Edward was great throughout our…

Edward was great throughout our tenancy, thank you!

Alexandra · 20 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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