Trusted Agent profile · Westminster
★★★★★
433 reviews across 2 platforms
35 Maida Vale, London, W9 1TP, Westminster, W9 1TP
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Westminster, at 35 Maida Vale, is rated 4.7 out of 5 across 433 reviews on two platforms, including 278 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Marsh & Parsons Little Venice hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotLetting my property with Marsh and…
Letting my property with Marsh and Parsons has been a very positive experience over the last two years.
Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleWe had an excellent experience working with Nathalia from the Little Venice office, so knowledgeable on all the viewings and super attentive with all our questions. As first time buyers was great to have her support through the process!
Dear Robyn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
1/5
GoogleStay away from this office at any costs. Extremely bad experience top to bottom. 1. Aggressive and extremely disrespectful agents that harrased me during the last 2 months of my rental period. 2. Complete lack of any profesionalism. Viewings were constantly canceled without informing me. 3. Illigally witholding my deposit for over a month now despite reaching an agreement with the landold!NegativeProfessionalism
Hi Alexander, we are sorry that you are unhappy with your experience and have taken your feedback regarding the viewings on board. We can confirm that the funds were released yesterday and should be in your account shortly. Kind regards, Marsh & Parsons
5/5
GoogleI am looking for a place for myself and my sister to live in and was feeling extremely overwhelmed by the process. However, after getting in touch with Kellan of Marsh & Parsons I am honestly feeling so calm and relaxed. Kellan helped me understand all my options within the budget range and gave me so much reassurance as this is the first time I will be living in a non-student accommodation. Truly a gem! I recommend…!
Dear Taniya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotTook over managing my rental property…
Took over managing my rental property and is doing a stellar job. Super well organized and efficient.
Dear Huang, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotI would highly recommend
I would highly recommend liaising with Nicole & her lettings team who are a friendly team and have done a great job in letting out our property.
4/5
TrustpilotBig improvement!
We have been renting a property with M&P for 9 months now. Initially our experience was not great, we were facing many issues with the flat that were not addressed in a timely manner and required many emails and phone calls on our part to even get the issues looked at. We really felt that we were an inconvenience for the property managers and our issues were not taken seriously.
5/5
GoogleGreat experience with Anthony Stavrou. Knowledgeable and definitely recommend to anyone looking to sell their property in the area. Thank you.
Dear Helen, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleHad an amazing experience while looking for a rental with an estate agent Ibby. Very professional and friendly, was honest about the properties and helped a lot to make the best offer to the landlord. Was proactive and responsive. He understood what we were looking for so only after a couple of viewings we found the correct place and signed the contract. I am going to recommend him to any friends who are looking in this area
Dear Nadezda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotMichael was very professional
Michael was very courteous and professional and immediately sorted our refund for us. Great service- very pleased!
5/5
GoogleHad an amazing experience while looking for a rental with an estate agent Ibby. Very professional and friendly, was honest about the properties and helped a lot to make the best offer to the landlord. Was proactive and responsive. He understood what we were looking for so only after a couple of viewings we found the correct place and signed the contract. I am going to recommend him to any friends who are looking in this area
Dear Nadezda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleFatima is the best agent here! she really understands your requirements and taste and shows the best properties. She also goes and extra mile to negotiate on your behalf. I would totally recommend her.
Dear Ayushi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWonderful service! James, Mason, Fabiola and Nathalia were all so helpful during my search for a new home. Will definitely be coming here again
Dear Daisy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotExceptional service- thank you Marsh and Parsons
I don’t usually write reviews, I felt compelled to on this occasion because the service has been exceptional.
Dear Susie, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
5/5
GoogleHad such a good experience here, Ibby was fantastic and so helpful throughout the whole experience. Couldn’t be happier with our new home. Thanks so much Ibby!
Dear Katie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ibby. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
5/5
GoogleFabiola was beyond helpful and informative when interacting with me, an asset to the company and overall experience.
Dear Jordan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleIbby and Roy were so helpful and very efficient. They took the stress away and took care of everything for us! We have been using their services for quite few years now and we highly recommend them!
Dear Katerina, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGreat support
The M&P team has always sorted out very quickly any issues we had with the flat we rent with them. The team, led by Baran Mehmet, was quick and spot on helping us when necessary. Higly recommen them.
Dear Americo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotSatisfied agent doing a good job
I wanted to be sure the agents are doing their job to my satisfaction, So far I am happy to say that is the case, and I am happy to let the agents continue to do so.
Dear Vindur, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
5/5
TrustpilotExcellent communication with Property…
Excellent communication with Property Manager, Finnley who resolved a sensitive issue over a 2-week period.
Dear Mark, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleGreat service from Anthony, very professional, responsive, and made the whole process smooth and stress-free. Highly recommend.
Dear Alessia, Thank you for taking the time to leave a wonderful 5 star Google review. Anthony will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleFabiola has been great throughout this journey. Tried to understand what I wanted and guided me through the process
Dear Nicholas, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
GoogleVery helpful agents, especially Fatima Ibrahim who goes the extra mile! She has great interpersonal skills and always makes time to answer all our questions.
Dear Abbasali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleIbby is the best negotiator one can hope for!!! He helped me a lot! The best agent in the game, my sincere warm recommendation 😊 …
Dear Milyra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Little Venice hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
