Trusted Agent profile · Westminster

Kinleigh Folkard & Hayward St John's Wood Sales reviews in Westminster

4.4

★★★★★ Great

2,061 reviews across 2 platforms

41-47 Barrow Hill Road, London, NW8 7AH, Westminster, NW8 7AH

Part of Kinleigh Folkard & Hayward, see every office.

Kinleigh Folkard & Hayward's office in Westminster, at 41-47 Barrow Hill Road, is rated 4.4 out of 5 across 2,061 reviews on two platforms, including 236 Google reviews rated 4.8.

Google logo

4.8 / 5

236

Reviews on Google

This office

Trustpilot logo

1,825

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Big thanks to Alistair and the team

Big thanks to Alistair and the team at the Fulham branch.

Juliet · 6 June 2023

5/5

Trustpilot

Lily Elvery - Excellent Leggings Negotiator

Lily Elvery, has been exceptional in our experience with KFH, everything has run smoothly, she is very professional but with a lovely warm touch. Can’t thank her enough for assisting us with our rental

Natasha · 6 November 2024

4/5

Trustpilot

Very organised!

Very knowledgeable team and professional. Being on a chain is painful and the whole process is horrible but I am grateful for the support we received from Ross and Charlie.Very grateful for your support.

Alexis · 6 November 2024

5/5

Trustpilot

Finn and David were really helpful and…

Finn and David were really helpful and communicated well.

Amanda · 31 July 2023

2/5

Trustpilot

Misinformed about the noise in the…

Misinformed about the noise in the property we moved into. Estate agent and Landlady both said how "quiet" the property was. They knew it would be a deal breaker and they kept their mouths shut at best... Watch out for these guys. Most of their positive reviews come from home owners who have sold their property through them, not renters.

Wordslouderthanbombs · 3 May 2023

5/5

Trustpilot

KFH and Sarah Thomas were excellent

KFH and Sarah Thomas were excellent - highly recommended.

Colin · 28 July 2023

5/5

Google

Christopher is very helpful, professional, and quick to respond. He made the entire process very easy by constantly keeping in touch and fully guiding us.

Purva · 23 October 2021

5/5

Google

As a first time buyer, my experience of dealing with KFH was very positive. I found Annabel Hauswirth to be personable and professional, responsive and efficient. She kept me closely informed at all stages of the purchase and worked hard to ensure the process was as smooth and seamless as possible. I am absolutely thrilled to be moving into my new home and owe a big thank you to the KFH team!PositiveResponsiveness, Professionalism

Melanie · 23 October 2021

5/5

Trustpilot

Very efficient

Very efficient. Great service.

Mr · 31 October 2025

5/5

Trustpilot

Great service all round

Great service all round - Tiffany was brilliant and found tenants super quickly.

Tom · 28 March 2023

5/5

Trustpilot

KFH North Finchley team delivered end…

KFH North Finchley team delivered end to end service . Dillion from Rentals and Stuart/Hannah helped every step of the way with sale of our beloved house. They made themselves available whenever we need them. I am greatful for their service.

Ozkan · 8 July 2024

5/5

Trustpilot

Euan was fantastic

Euan was fantastic. Any issue, he was always really happy to help.

Peter · 25 April 2023

5/5

Trustpilot

Reliable and trust worthy professional service

Honesty, customer care, prompt and professional approach to remit their responsibility. Well organised and trust worthy. I have been enjoying their expert services for the many years and expect to do so inthe coming years.

Mrs · 15 October 2024

5/5

Trustpilot

Tenancy renewal

This was a tenancy extension and it was handled efficiently though of course less work for KFH for the same fee. Might be worth considering reduced fee rate for renewals. However, we have worked with KFH for several years as landlords and have valued the professionalism and efficiency of the service we have received.

KB · 6 October 2023

1/5

Trustpilot

72 viewings shop record

72 viewings shop record. No phone call from shop manager at any point through the 12month nightmare. Continuous viewings being taken my trainee agent. 40 grand less than they told me they could sell it for. Overall absolute s**t show

L.smith · 24 July 2024

5/5

Trustpilot

Professional team

The team at Raynes Park is very professional and responsive.

Paul · 16 June 2023

5/5

Trustpilot

My recent viewing experience with KFH

Thank you for Putney Hill Branch’s Diogo’s excellent customer service and friendliness. The viewing experience this time with him changed my impression of letting agents in general. Brilliant! Please keep up the good work!

Jade · 25 October 2024

5/5

Trustpilot

Everything was dealt with quickly

Everything was dealt with quickly, lovely staff (Hari and Laura).Thank you

Helen · 10 May 2023

1/5

Trustpilot

Tenants beware - very little help when things go wrong

Front office rental agents - 9/10Property management team - 1/10Renewals team - 1/10Management -1/10 Great for international landlords who want to maximise the return from tenants, but terrible for tenants who need KFH’s assistance to get anything resolved. The industry needs to be better regulated and property management teams need to understand their responsibilities and show more urgency.

Samir · 3 June 2023

5/5

Trustpilot

I have no hesitation to say KFH have…

I have no hesitation to say KFH have been consistently good and reliable throughout my property search and purchase process.Laura gets 5* for helping complete the whole process in record time.

Customer · 5 December 2024

5/5

Trustpilot

World class service from Stephen

From start to finish Stephen at KFH was world class in terms of fantastic advice and striking the right balance between urgent and informative without being pushy. He has also been able to provide brilliant referrals to supporting businesses such as our solicitor which has made the whole experience much smoother. Would highly recommend. From Rory and Esther.

Esther · 31 May 2023

5/5

Trustpilot

5 Stars for Acton sales team

What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!

Susan · 11 October 2023

5/5

Trustpilot

CLAUDIA AND SOPHIE SUPERSTARS!

Rox · 20 October 2025

5/5

Trustpilot

Myles at KFH -Great agent!

I had the pleasure of meeting Myles today for a local property viewing. Friendly and super professional. Very knowledgeable of the renting process, the property details and surrounding area and amenities. Great communication throughout the set up and follow up. An asset to KFH

Cazzy · 26 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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