Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotOverall a positive interaction
Overall a positive interaction. The property that I wanted became available and I was contacted right away which was nice. I did not enjoy the fact that I was being pressured all the time to make a decision and do everything asap (it did stop after mentioning it). Also I felt that once I showed 100% commitment things have changed and things I enquired about were not treated seriously. Also for the previous potential buyers a bottle of champagne (when they thought the sale will go ahead) was left on the table but for us nothing, not even a note. It’s the small gestures that create loyal customers.
Anda · 1 November 2023
★★★★★ 5/5
TrustpilotPleased overall…..There is a person called Alex Marla who…
There is a person called Alex Marla who is always there for us very easily accessible and very helpful That’s the main reason Others are also helpful eg Jamie but I usually call Alex and he will sort whatever needs to be done asap
Customer · 30 October 2022
★★★★★ 5/5
TrustpilotExcellent communication
Great customer service and communication.Tim Beattie's team, in West Dulwich, were professional, responsive and polite, I would definitely use their services again.I was kept informed, and my calls or emails were always returned. I was given reliable advice and information, in how to move forward with the sale of my property, at all times. I also took up the suggested conveyancing team, who in partnership with KFH, dealt with the sale fast with no delay. Thank you.
Ana · 8 January 2024
★★★★★ 5/5
TrustpilotKF&H in Clapham - Highly Recommended
We recently sold our flat in Abberville Village through KF&H in Clapham. The team were highly professional and provided an excellent service from start to finish. They gave us succinct valuation advice initially, which was backed-up by sound comparable evidence, and managed to secure a proceedable buyer prior to the property being listed on the portals. Would we recommend them to others selling in Clapham ? YES
TPR · 22 July 2024
★★★★★ 5/5
TrustpilotIn such a hard market …
In such a hard market and the Financial Times we are in Anthony and his team at KFH Canada Water worked tirelessly to insure my sale reached completion keeping me informed at all stagesMany thanks
Kevin · 12 August 2023
★★★★★ 5/5
GoogleWe had a great experience finding a flat with KFH.
Chris Hulme was our agent; he made the process clear and straightforward for us. IT was a pleasure to deal with him.
Angelica · 23 October 2023
★★★★★ 5/5
TrustpilotKFH lettings
As first time renters we have had quite a bad experience with prospective landlords while looking for a short term let but Alex DaSilva from the Streatham Hill branch has done his best to ease the disappointments we have had and has pulled out all the stops to find suitable accommodation for us in our time of need. He has worked diligently on our behalf and come up trumps. Thanks again Alex.
Mark · 15 April 2024
★★★★★ 5/5
GoogleRoo has been absolutely amazing with helping me secure the flat that I'll be living in during my studies here in the UK. He's been very helpful with each question I have had during the process, and he has helped make this process a breeze. Highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value
Violet · 10 January 2022
★★★★★ 5/5
TrustpilotAlice Deyermond
Alice Deyermond, Sales Assistant Manager was very supportive and helpful. We are very happy with the service that she provided to us. Sumudu and Aadhil from Muve Conveyancing
Sumu · 22 January 2024
★★★★★ 5/5
TrustpilotFrom start to finish we had wonderful…
From start to finish we had wonderful service from Ramsay Mintah and his team. When problems arose they were always available with wise advice and help.We could not possibly have asked for more.
Henry · 25 September 2023
★★★★★ 1/5
TrustpilotUntrustworthy and Awful company
Untrustworthy and awful company. Do not rent from KFH ever and particularly a managed property. The management team are appalling and the staff turnover is unbelievable. Any works required to the property took months and some were never done. At the end of the tenancy our security deposit was held for a month (for no good reason and industry standard being 10 days) at which point we were told the landlord wished to retain two thirds of our deposit (having completed on the sale of the house the previous week). The house was in awful repair when we took it and the items listed to justify the retention were already there at the beginning of the tenancy, beyond our control / wear and tear or completely overpriced for repair by KFH. The management team, and Jonathan Munoz in particular, are obstructive and untrustworthy and we will be picking matters up with TDS and ARLA accordingly. Avoid KFH at all costs.
Mark · 18 October 2023
★★★★★ 4/5
TrustpilotKFH Catford - would recommend!
Quick sale with a committed team!Took the stress out of the process.Thank you to Tate & the team.
Lucy · 30 July 2024
★★★★★ 5/5
TrustpilotThank you Leon for helping us secure…
Thank you Leon for helping us secure the flat at BPS. It was a bit or a rollercoaster but you helped every step of the way. Thank you!
Brittany · 15 January 2024
★★★★★ 5/5
TrustpilotEast Dulwich Office - Great Rental Experience
Marina at the East Dulwich office has been amazing in helping us secure a rental property in the area. She was friendly and outgoing from our first enquiry, and has been very attentive when we’ve contacted the office. We also had good experiences with her colleagues when she was away, they typically answered any queries same day. I should also add, our offer was put straight to the landlord and we were not pressured in any way to increase our offer etc.
Customer · 12 October 2023
★★★★★ 5/5
TrustpilotGreat support
Tim , Charles and the team at KFH were very supportive throughout our sales process .They responded promptly to all enquired and keep us updated all the way through .
Maria · 27 November 2023
★★★★★ 5/5
TrustpilotGreat team!
Great team, great support through what was a protracted and stressful process. David, Dan and the team were all super helpful, very pragmatic and ultimately oversaw a successful outcome.
Richard · 18 December 2023
★★★★★ 5/5
TrustpilotHannah Chown of KFH Putney was brilliant!
Hannah Chown of KFH did a fantastic job from start to finish. Great positive energy with just the right amount of contact prior to marketing and good communication throughout. KFH had a good base of buyers so we had immediate viewings and they were proactive in progressing the sale at the crucial points as well as achieving the optimum price. We highly recommend them!
Claire · 25 August 2024
★★★★★ 5/5
TrustpilotKFH in Wimbledon provided a wonderful…
KFH in Wimbledon provided a wonderful service and guided me through the sales process. Jimmy was my advisor and was so helpful and professional at all times, truly a star.
Dervla · 22 November 2023
★★★★★ 5/5
TrustpilotThank you Sawan and Sharon
Thank you to Sawan and Sharon for your great service and communication!
Tessie · 27 October 2024
★★★★★ 4/5
TrustpilotKFH were really helpful when moving to…
KFH were really helpful when moving to Putney, especially Vanessa who was always informative and punctual. She made the process of moving into the flat very smooth with no hassel. Thank you again!
Ana · 7 September 2023
★★★★★ 3/5
TrustpilotVery quick and effective at getting in acceptable offers
Very quick and enthusiastic approach to valuing the property and, after deciding to engage them, quickly organised a series of viewings managed by several of their staff in the branch. Achieved a series of offers within their stated timescale which were within the parameters I had expected (although noticeably below the valuation and top range figure - typical in my experience). After acceptance of the offer I felt at times that they were acting for the purchaser rather than me (vendor) when I was hoping for rather more pushback to the purchaser's demands - again fairly typical in my experience as they are focussed on getting the sale to completion and receiving their sizeable commission. I am always surprised at how much agents charge in comparison with solicitors where the legally significant work occurs and where mistakes really can cause huge difficulties. Finally, the bill settling was a little annoying as they kept forgetting the agreed variation made when they were appointed.
DN · 2 October 2023
★★★★★ 5/5
GoogleRubel Rouf has been very helpful the last couple of weeks when me and my flatmate have had to find a new flat. We have recieved all the help that we need. Very professional and very thorough! We were taken good care of througout the whole process and are very excited to move in to our new home!
Andrea · 24 October 2019
★★★★★ 5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish - Martin was extremely knowledgeable and helpful throughout the entire process. Many thanks and we'll certainly use KFH in the future!
Elena · 12 February 2024
★★★★★ 1/5
TrustpilotIt is so bad I want to give you a Zero, but that’s not possible, so I give you a 1
Who doesn’t love rats eating each other in the kitchen and poo droppings in the toaster? Apparently Sujata at KFH loves it as she said the house is habitable to stay in! Plot twist: The real rats were the ones blaming us for the infestation (saying not to leave the back door open - oh don’t you worry, our deranged neighbours constant screaming alone made us think twice about keeping any entrances open), and failed to mention a shoddy floorboard that directly led to the sewers. Ever since moving in, we have had non stop issues every single month - from dangerously fitted boilers to leaks to finding rats in our bin. Constantly undermined, not being taken seriously and having to chase time after time. Anyway - we’re out now! Tarraaaaa
Lydia · 25 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
