Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic job, thank you
Of all the estate agents we saw, it was clear that Lottie and Ed had the best knowledge of the Newmarket market and we felt in extremely safe hands following their considered and sensible advice. Lottie subsequently did a fantastic job managing the sale and orchestrated competitive bids which led to a great price.
George · 7 March 2023
Agent replied · 27 October 2024
Dear George, thank you for leaving a review of your experience with Lottie and Ed in our Newmarket branch, and we're delighted to hear that about the service you received. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops
Jackson Stops, very polite and helpful from the start. From the beginning of our journey to buy our new home they have been easy to contact and always return calls.We found they were also helpful when it came to the paperwork side of the purchase and gave advice throughout. I would recommend them to anyone wishing to purchase a property.
Jules · 11 July 2022
Agent replied · 27 October 2024
Hi Jules. Thank you so much for sharing your experience with Jackson-Stops, and we're pleased that it was such a positive one. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleI have been very impressed with the professionalism and efficiency of Alexander Leon at Jackson-Stops. Without Alexander's input I doubt whether the property acquisition would have materialised. Many, many thanks
Charming · 26 August 2024
Agent replied · 25 October 2024
Thank you for your kind comments regarding Alexander and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleSam contacted me and organized the viewing at a time that worked the best for me - kept me posted at every step and contacted me to seek the feedback. His communication skills are spot and I would highly recommend him and his services - thanks
ABHI · 9 April 2025
★★★★★ 5/5
GoogleI can't speak highly enough of the team at Jackson Stops. Harry Buchanan and James Deans did a phenomenal job on what turned out (through no fault of theirs!) to be quite a complicated sale. They were absolutely on top of everything all the way from putting the property on the market to the day of completion. It's a friendly, efficient and professional team who went the extra mile.
Mark · 26 October 2020
Agent replied · 25 October 2024
Dear Mark, We greatly appreciate you putting aside the time to submit a review about our Pimlico Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently used Jackson-Stops to find a flat in Pimlico. William understood my requirements as well as the budget I had to work within. He showed me a breadth of properties fitting my needs and fully appreciated what I liked and disliked about the properties. He was not off-put with my request to view multiple addresses in an evening after work nor visiting the same space on numerous occasions.
Harry · 26 October 2020
Agent replied · 25 October 2024
Dear Harry, Thank you so much for the fantastic feedback, the team at Pimlico & Westminster are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJackson-Stops Pimlico was really helpful and allowed us to take our time with making sure the right property for us was chosen. Special thank you to Robert Dawson who was very reliable with sorting out appointments for me, and for being very patient and useful whilst I bought my new home. Many Thanks！
Xiuli · 26 October 2020
★★★★★ 5/5
TrustpilotSuperb!
We used Lottie & Ed from the Newmarket branch after a recommendation from a friend. So glad we did, Lottie & Ed & the whole of the team were superb & made our house move so less stressful than it could have been.In particular we appreciated their patience, guidance & honesty. Thoroughly recommended!
Nathan · 3 March 2023
Agent replied · 27 October 2024
Dear Nathan, we are pleased to hear that the service you received from Lottie and Ed at Jackson-Stops Newmarket was patient and that you felt guided, and we're delighted that you took the time to leave a review and that you would recommend our services. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleMy husband and I recently worked with Jackson-Stops Pimlico to rent out an amazing 1 bedroom flat. Our Agent, Harriet Devonald, was very professional and quick to organise a speedy move for us. It was our first time using a rental agency, and our experience with Harriet and Jackson-Stops was super positive and as stress-free as moving can be! Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Elisabeth · 26 October 2021
Agent replied · 25 October 2024
Dear Elisabeth, Thank you for your kind words regarding our Pimlico office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Mairlyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI have bought and sold through Jackson-Stops and had very positive experiences with both transactions. Harry and Rob’s friendly, professional approach significantly reduced the inevitable stress involved. I always felt fully informed and, importantly, felt Jackson-Stops were a genuinely honest broker acting in the best interests of all clients. I found them to be thoroughly decent people and I’ll definitely use them again.PositiveResponsiveness, Professionalism
Belinda · 26 October 2021
Agent replied · 25 October 2024
Dear Belinda, I was delighted to read the comments in relation to our Pimlico office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotLandlord letting Service
I am a landlord and use their letting services - the team are fantastic, with brilliant communication and always go above and beyond to make things go as smoothly as possible
John · 24 July 2024
Agent replied · 27 October 2024
Dear John, we are delighted to read your review, and pleased that you feel our team is fantastic with brilliant communication. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops sold my house.
The team at Jackson Stops are extremely professional, responsive and proactive. Throughout the process of selling my house they provided excellent advice and support. A joined up approach of high quality marketing and skillfully hosted viewings resulted in the successful sale of my house within 4 days of marketing the house. I was very impressed with the after sales service to ensure exchange and completion went smoothly
Gary · 9 March 2021
Agent replied · 27 October 2024
Dear Gary, thank you for highlighting the professional and effective service you received, from start to finish. Best wishes from us all.
★★★★★ 5/5
TrustpilotExcellent
We obtained several valuations from local estate agents before marketing our property. With their balanced approach, high quality photography and excellent marketing skills Jackson-Stops (Woburn) were the obvious choice. Our buyer was found within a week. Every transaction has its ups and downs but all staff in the office were friendly and patient and we were kept well informed throughout. We have no hesitation in recommending Jackson-Stops.
Mark · 4 March 2021
Agent replied · 27 October 2024
Dear Mark, thank you for sharing your experience of our Woburn branch, we will be sure to pass this on to the team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleFirst Class service. We have been with Jackson-Stops for a number of years and they have never let us down, always polite, courteous and helpful. Just completed a stress-free sale with the help of Jackson-Stops, Thank you all for your 5* help as always.
Pauline · 26 October 2023
Agent replied · 25 October 2024
Dear Pauline, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotRecommendation
We are delighted to have just sold of family home of many years with Anthony from Jackson-Stops Hale. His determination to get the deal over the line was excellent always available to speak to in order to move things forward, we would recommend all day long.
Shaun · 1 September 2023
Agent replied · 27 October 2024
Dear Shaun, thank you for your review and we're delighted that you had a great experience with Anthony at our Hale branch and that you would recommend us. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleFantastic experience with Henry! Attentive, knowledgeable, and made the whole process smooth and stress-free. Highly recommend for anyone looking for top-notch real estate help!
Leon · 5 November 2024
Agent replied · 8 December 2024
Dear Leon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
TrustpilotPaula is very knowledgeable and helpful…
Paula is very knowledgeable and helpful and I am very pleased with the transaction and the service provided.
Mrs · 24 March 2021
Agent replied · 27 October 2024
Dear Mrs Deacon, we really appreciate your feedback, thank you. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe recently bought a house via Jackson Stopps and I was extremely impressed at the level of service, which was unmatched by any of their competitors. Alexander Leon in particular was incredibly helpful, always available and very hands-on. I would definitely recommend them.
Harriet · 26 October 2023
Agent replied · 25 October 2024
Dear Harriet, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe recently found a flat with the Jackson-Stops Pimlico Westminster Office. Their staff were very professional, proactive, and willing to go the extra mile to help us be confident and comfortable with the move. Kudos for Millie Bresnahan who was our assigned agent. She was always friendly, very responsive and a pleasure to work with!
Derek · 26 October 2022
Agent replied · 25 October 2024
Dear Derek, It’s great to hear that you have had a brilliant experience with our Pimlico office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding Service
I have used Jackson-Stops Northampton namely dealing with Nick Pattison to sell two properties. The last being a flat in Northampton. The service received from initial contact up to completion was administered most professionally by Nick Pattison. I was kept fully informed as the sale proceeded and could not have enjoyed better service. Clive & Vicki
Clive · 16 September 2022
Agent replied · 27 October 2024
Dear Clive, thank you for taking a moment to review our Northampton team. We're delighted their professionalism evidently shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent personal service from…
Excellent personal service from Anthony. Kept us informed of progress on the house we were buying from his client. All queries sorted out quickly and efficiently. Would definitely recommend him and Jackson Stops
Beverley · 25 May 2024
Agent replied · 27 October 2024
Dear Beverley, thank you for your 5 star review and we are delighted to hear about your positive experience, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GooglePaddy was hugely helpful in helping us find out flat. Very tailored service, they listened to our requirements and only showed flats that were appropriate. Thanks
Alex · 27 October 2016
Agent replied · 25 October 2024
Thank you Alex, it has been a pleasure to help you with your property search. We are glad to have found a great tenant for a great flat. Good luck in your new home. Paddy, Pimlico Lettings
★★★★★ 5/5
TrustpilotA great service from start to finish
A great service from start to finish. The care and effort taken by all the team made our house move a success, despite setbacks and the inevitable stress of moving home. Well done to the Bury St Edmunds Team! Thank you!
Andrew · 6 December 2023
Agent replied · 27 October 2024
Dear Andrew, a lovely review - thank you - and we are pleased to hear you experienced a great service from start to finish. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotI would give zero stars but…
I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.
M · 9 October 2022
Agent replied · 27 October 2024
Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
