Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding!
The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!
Mr · 25 August 2022
Agent replied · 27 October 2024
Hi David, we appreciate the time you have taken to leave a review - thank you - and we are delighted that you felt our Newmarket team offered an outstanding service. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleThe entire team at Jackson-Stops in Pimlico were fantastic, highly professional from start to finish. I couldn't recommend them more. Their knowledge of the market and the area hugely benefited us and ensured a quick and hassle free sale process. Many thanks Harry, Rob and team!
Emily · 26 October 2021
★★★★★ 5/5
GoogleHamish at Jackon-Stops handled a recent purchase. He was very professional, constructive, and on top of all the details and getting the purchase done. One of the best experiences I have had with a broker.
Peter · 29 March 2024
Agent replied · 25 October 2024
Dear Peter, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleI’ve been a Jackson-Stops customer for more than a decade, first as managing the rental of my flat, then more recently selling it. I’ve had consistent good service from both the lettings and sales teams, and helpful advice. I would recommend them.
Peter · 26 October 2023
Agent replied · 25 October 2024
Dear Peter, Thank you for leaving a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic Service
This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!
Heather · 21 July 2023
Agent replied · 27 October 2024
Dear Heather, we are delighted that you felt you made the right choice with Jackson-Stops, and that you would recommend us. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleFrom start to finish, the whole team at Jackson Stops Pimlico were faultless in their professionalism in letting my property, and a great pleasure to work with. Their help and support has been invaluable during lockdown and I could not recommend them more highly.PositiveProfessionalism
Catherine · 9 December 2021
★★★★★ 5/5
TrustpilotExcellence over 6 years
We have worked with JSS’s rental team for the past 6 years. During that time they have swiftly found us 3 tenants for our 5 bedroom property each time it became vacant. Whilst we have then managed the tenancy, we have frequently sought their advice on various matters and their service has been excellent throughout. We cannot thank them or recommend them highly enough.
Customer · 8 March 2021
Agent replied · 27 October 2024
Thank you for sharing your experience from a landlord's point of view. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic team
Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience
Richard · 9 September 2024
Agent replied · 27 October 2024
Dear Richard, a wonderful five-star review - thank you! We are very pleased to hear that you could not have asked for a better experience. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you to Jackson-Stops for their help selling our family home.
Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.
Mrs · 25 January 2024
Agent replied · 27 October 2024
Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Trustpilotultra professional and helpful
Lottie Ed and all the office once again so professional and always chasing for us to get the property over the line, weve used them on several projects in the Newmarket area and wouldn't look anywhere else. Thanks to the whole branch as always
Neil · 4 August 2023
Agent replied · 27 October 2024
Dear Neil, thank you for taking the time to leave a review and it is good to hear that you had such a positive experience! With best wishes from all at Jackson-Stops.
★★★★★ 5/5
GoogleJackson Stops were helpful and Rob has been a very knowledgeable and professional person to work with.
Tim · 26 October 2020
Agent replied · 25 October 2024
Dear Tim, We are really pleased to read your positive review regarding the service from our Pimlico Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent professional sales experience…
Excellent professional sales experience and prodeducre of 3 of my properties! The Newmarket branch were on top of all the sales process with client, purchaser, solicitors from start to finish. Cannot rate them high enough. Thank you Jackson's Newmarket!
Kirsty · 4 December 2023
Agent replied · 27 October 2024
Dear Kirsty, thank you for taking the time to leave a review and it's wonderful to hear that your experience with the Newmarket team was excellent. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMore like friends than estate agents!
From the very beginning Anthony and Neil at Woburn JSS, were so supportive and friendly. It didn’t feel like a “normal” estate agent interaction and more like a friendly chat!They kept us informed every single step of the way and put up with some emotional situations at times! I would have absolutely no hesitation of recommending the whole JSS team in the future
Katie · 21 March 2021
Agent replied · 27 October 2024
Dear Katie, thank you for your heartfelt review of our lovely Woburn team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe had an excellent experience with Georgia who dealt with us during the process of renting a flat with Jackson Stops. Highly recommended.
Cam · 25 September 2024
Agent replied · 25 October 2024
Dear Cam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
Trustpilot11/10
Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.
Christian · 13 May 2022
Agent replied · 27 October 2024
Dear Christian, thank you for such a glowing review of Lottie at our Newmarket branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe can't recommend the team at Jackson-Stops Pimlico highly enough. They were so proactive and patient at helping us sell a difficult property in a challenging market. The staff were always very helpful, knowledgeable and a pleasure to deal with.
CLARE · 26 October 2023
Agent replied · 25 October 2024
Dear Clare, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the Pimlico team. Please do not hesitate to contact us again. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotCheveley rental
Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.
Alistair · 1 September 2023
Agent replied · 27 October 2024
Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've only got praise for Jackson-Stops
I've only got praise for Lottie and her team, they were exceptionally helpfull.
Richard · 5 July 2021
Agent replied · 27 October 2024
Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleGeorgia Ward helped me find a great flat in a lovely part of town. Nothing was too much trouble. Definitely 5* recommended.
Patrick · 4 October 2024
Agent replied · 25 October 2024
Dear Patrick Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
GoogleI'd like to compliment Peter for the prompt, courteous and efficient assistance provided during my time in the apartment in Pimlico. Thank you, Peter!
Grant · 26 August 2024
Agent replied · 25 October 2024
Dear Grant, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRenting
We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.
Mrs · 9 October 2021
Agent replied · 27 October 2024
Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleHarry and the whole team provided exceptional service and achieved a sale of our flat at a good price, overcoming any difficulties. We would recommend them to anybody looking to buy or sell in the Pimlico and Westminster area.
Drrayl111 · 26 October 2023
Agent replied · 25 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotA well-handled sale by James and Ria
A well-handled, calm sale - thanks James and Ria.
Peter · 11 January 2022
Agent replied · 27 October 2024
Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleHarry and Hamish have been brilliant selling my flat in Gloucester Street Pimlico. I could not recommend them more.
Minnie · 2 November 2024
Agent replied · 9 November 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
