Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great viewing tour with Henry, he had a great sense of humour but was also helpful with our rental search and talked us through the application process.
Peter · 28 April 2024
Agent replied · 25 October 2024
Dear Peter, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Pimlico and Westminster office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.
Linda · 6 December 2023
Agent replied · 27 October 2024
Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Googleused Jackson-Stops when I needed to move. William Dodds was my primary contact and was a great help. In a professional manner he was able to sort the property I was interested in and now we have a lovely new home!PositiveProfessionalism
Alexandra · 10 November 2021
★★★★★ 5/5
GoogleI finally decided to sell our flat and by chance Jackson Stops were able to put us in touch with a buyer before the property even went to market. The sale was helped through within 11 weeks in an extremely professional and efficient manner by Harry and his Team.
Mark · 26 October 2022
Agent replied · 25 October 2024
Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 2/5
TrustpilotAfter calling and asking for more…
After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!
Sara · 19 January 2024
Agent replied · 27 October 2024
Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSale of my cottage
Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.
Jennifer · 24 April 2024
Agent replied · 27 October 2024
Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
GoogleCalled this estate agency to speak about a property. The lady on the phone was extremely rude. Her attitude stank through the phone. I was a very interested potential tenant, but she was not even interested in what property I am after, all I said that I am interested in a 2 bed flat in the area and she said that the property is gone. Without even asking about what property I am talking about, as they have multiple in the area. I would definitely avoid this agency. Very unprofessional and lazy.
Maria · 26 October 2022
★★★★★ 5/5
GoogleWhen I decided to sell my flat in Pimlico a friend of mine suggested to use Jackson - Stops . I did not know this agency but i knew my friend that had more than 20 years experience in the London property market . She was right . I found Jackson -Stops very professional and responsive in all aspects of the sale . I dealt most of the time with Robert Dawson and I found him engaged , fast in replying my mails and energetic. I was totally satisfied with the buyer they introduced and price achieved . Overall hiring Jackson Stops was a very good decision .PositiveProfessionalism
Jacopo · 26 October 2022
★★★★★ 5/5
GoogleHarriet could not have been easier and more pleasant to deal with. She was really responsive, great with getting back to all my questions clearly and made the whole experience of renting in London stress free.
It is rare to find an estate agent who actually wants to support you and provides you with both the time and advise you need. Working with Jackson-Stops, and specifically Harriet, was a breath of fresh air, and for someone who was starting to lose faith in the renting system in London, they came at the perfect time! Couldn’t recommend more!PositiveResponsiveness, Professionalism
Giulia · 26 October 2022
★★★★★ 5/5
TrustpilotExceptional service
We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.
A · 22 February 2021
Agent replied · 27 October 2024
Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.
★★★★★ 5/5
GoogleExcellent customer service by this agency. I went to see a property on a Wednesday, and had everything sorted by Friday to move in. Henry, and his team, was extremely helpful and kind.
吉田マシュー · 30 December 2023
Agent replied · 25 October 2024
Thank you for your kind comments regarding the Pimlico and Westminster team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWill (Lettings) has been my agent for a…
Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.
Mrs · 8 February 2024
Agent replied · 27 October 2024
Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThey accomodate me well and very…
They accomodate me well and very helpful on me, they answer my question as much as they can
Angelo · 3 October 2024
Agent replied · 27 October 2024
Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops Sherborne. Anthony leads a great team at the…
Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB
Peter · 15 August 2023
Agent replied · 27 October 2024
Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Service
I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.
Jod · 22 March 2023
Agent replied · 27 October 2024
Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe reported a fault with a plug in the…
We reported a fault with a plug in the downstairs loo and Rhian dealt with the matter quickly and efficiently. The plumber attended at our convenience and Rhian ensured we were kept in the loop.
Ros · 23 April 2025
★★★★★ 5/5
TrustpilotIncredibly professional and honest ...
From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!
Sarah · 27 June 2022
Agent replied · 27 October 2024
Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat support from JS!
Wanted to say thank you again to Jodie and Paula at Jackson-Stops Newmarket! They were incredible helping me get set up with a flat let! As someone new to the UK, I appreciated how informative and knowledgeable they were, and they also worked extremely quickly to get me successfully moved in to a great flat!
John · 5 October 2021
Agent replied · 27 October 2024
Dear John, we're delighted (but not surprised!) to receive such high praise for our Newmarket team, thank you. It sounds as though you felt fully informed and supported during your international move. We wish you every happiness in your new flat. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleSuch an incredibly friendly and helpful team! From viewing my new flat to getting contracts signed took less than a week. The process has been professional and has made my renting experience an easy one.
Natasha · 26 October 2023
Agent replied · 25 October 2024
Dear Natasha, Thank you for your kind comments regarding the Pimlico team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent, Friendly and Reliable Agents
I could not have asked for more from the Jackson-Stops Burford office. From a conversation with Nathan about putting our house on the market, through to valuation, virtual tours, and a very good offer, all in an extremely short period of time. The whole process has been seamless. I cannot recommend highly enough. Thank you to you all.
Maria · 21 February 2021
Agent replied · 27 October 2024
Dear Maria, thank you for your glowing review of our Burford branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Trustpilot5 star service!
I would most definitely recommend Jackson stops to anyone looking to move! Moving houses is so stressful however the agents at Jackson stops made it really easy and were so helpful every step of the way! The service definitely deserves 5 stars! Thank you Jon for all your help!!
Tania · 1 February 2018
★★★★★ 5/5
TrustpilotFreddie's deep knowledge of Lewes and…
Freddie's deep knowledge of Lewes and the surrounding area and his kindness and experience, make him an invaluable agent to work with. He does all he can to take the stress out of buying/ selling and I couldnt imagine working with anyone else.
Rosanna · 22 February 2023
Agent replied · 27 October 2024
Dear Rosanna, thank you for leaving a review about your experience with Freddie and we're very happy to know that you appreciated his local knowledge and judge him to be an invaluable agent to work with. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleThe service we received from Rob Dawson and his team was second to none. The best experience we have ever received from an Estate agency firm. Would highly recommend.PositiveProfessionalism, Value
Philippa · 26 October 2022
★★★★★ 5/5
TrustpilotI have let the flat above my shop for…
I have let the flat above my shop for many years now and Margaret has helped me over that time.Always understanding and patient she manages to sort any problems out smoothly.Thank you. Elizabeth Aram
Elizabeth · 19 October 2023
Agent replied · 27 October 2024
Dear Elizabeth, thank you very much for taking the time to leave a review about your positive experience with us and especially with Margaret. With best wishes from everyone at Jackson-Stops.
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