Trusted Agent profile · Westminster
★★★★★
725 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW, Westminster, SW1V 4RW
Jackson-Stops's office in Westminster, at 16 Sussex Street, is rated 4.7 out of 5 across 725 reviews on two platforms, including 257 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent professional service
Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!
Dear Niall, thank you for your review. I will certainly make Shari aware. Wishing you all the very best for the future. Jo from the marketing team
5/5
TrustpilotOutstanding service from Jackson-Stops Woburn
We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul
Dear Karen and Paul, thank you for your five star review of our Jackson-Stops Woburn team, we're delighted their professionalism and expertise shone through. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotThe team were extremely professional…
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend 👌 👍
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotI've been a landlord with Jackson Stops…
I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!
Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.
5/5
GoogleWill Dodds was incredibly helpful, immediately coming to the property when I had an issue with my keys. He solved the issue and then followed up the next day to check that everything was working smoothly. This was very much appreciated (especially as he had gone out of his way to help).PositiveResponsiveness, Professionalism
5/5
GoogleRob is professional and helpful for searching my first property in London. He provided detailed suggestions on my viewing the property and answered all my questions during the whole process of contract perparation and exchange. He is a nice person who can always be trusted.
5/5
GoogleHI We purchased our property via Jackson-Stops. The agent Bryony was excellent made the purchase plain sailing and responded efficiently to the few enquiries we made, whilst keeping our solicitors within the loop. We would highly recommend JS to anyone reading thisPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleClarissa Haynes at Jackson-Stops has been brilliant in helping us find a property in Pimlico. She has been relentless in her dedication and always available (even at short notice) to make viewings happen. She has great knowledge of the area and is very honest with all her advice - a breath of fresh air! I would highly recommend her help you.
Dear Stuart, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Clarissa, and hope we can help again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
Trustpilot20 years of top quality management service .
Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.
Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.
5/5
GoogleI had a fantastic experience working with Georgia. She is professional and responsive. Throughout the entire process, she communicated clearly and were always available to answer my questions.
Dear Haoran, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
TrustpilotPaula & Jodie were wonderful to work…
Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!
Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent service all round
Dear Colin, thank you for your five star review of Jackson-Stops!
5/5
TrustpilotHighly recommended
We recently sold our home through Jackson-Stops at Woburn and we were very happy with the prompt, friendly and professional service we received from everyone we dealt with. Anthony in particular went above and beyond in keeping us in the loop, giving sound and honest advice and helping to get the sale through in very challenging times. We cannot thank him and his team enough for all their help and support.
Dear Vera, we're proud to receive your review, thank you. We'll make sure it reaches Anthony and our Woburn team. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotSale Without Stress
My house sold quickly and without stress and I can only say how helpful everyone at Jackson Stops, headed byLottie Watts were.
Dear Janet, many thanks for sharing your efficient and effective experience of Jackson-Stops. Best wishes from us all.
5/5
TrustpilotI highly recommend the Bridport branch…
I highly recommend the Bridport branch of Jackson-Stops. Philip and Michelle handled the sale of my property with enthusiasm and a professional attitude backed up by a good administration team.
Dear Will, a lovely five-star review - thank you. It is good to hear that the team at Bridport & Dorchester dealt with you with enthusiasm and a professional attitude. With best wishes from everyone at Jackson-Stops.
5/5
GoogleCongratulations to the Jackson-Stops team in Pimlico for getting a complex sale over the line. In particular to Hamish Gibson for his determination and drive in holding an uncertain chain together and keeping us fully informed. Also, to Harry B for managing connections with style and panache.
Dear David Laurence, Thank you for your review, and mentioning your experience with Hamish in our Pimlico office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
4/5
TrustpilotJackson-Stops: But the team keeps going.
Staff were always cheerful and helpful within the Agent. Although probably down to health circumstances, it was a shame we only had contact with the Director dealing with us once. The photographers they chose did not really provide good quality output and weren't particularly sympathetic to the Covid 'guidelines'. So, I would suggest they review their partners that they outsource such aspects to. Fees are on the high side.
Dear Jonathan, thank you for your review. Please could you let me know the branch location to help us take your feedback further. My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the marketing team.
5/5
TrustpilotExcellent
Excellent, helpful and super efficient team. They went the extra mile and found us a tenant quickly and did all the paperwork efficiently and fast. A fantastic experience working with a really good team.
Dear Mac, such a great review - thank you. We're pleased you had a fantastic experience working with a really good team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotFirst class Tunbridge Wells agents
Selling a house is always a stressful time but from start to finish we were very well supported by Tim Oatley and his Tunbridge Wells colleagues Debbie and Nikki and had total confidence in their reading of the market and the advice supplied. With prompt, friendly service at all times and attention to detail we would have no hesitation in using them again or recommending them should the need arise.
Dear Valerie, thanks so much for your review, highlighting your confidence in our advice and our friendly and professional service. Best wishes from all the staff at Jackson-Stops.
5/5
TrustpilotAn excellent service from start to finish
We had an excellent service from Ro and the team at Jackson Stopps when selling our house. We were kept fully informed of progress at every stage. Ro was always prompt to return our calls and emails being enthusiastic, professional and courteous throughout. Highly recommended.
Dear Alex, "excellent service" are words we love to hear, and we are pleased that the service you received was prompt. enthusiastic and professional. With best wishes from everyone at Jackson-Stops.
5/5
GoogleWill Dodds was fantastic in helping us find a flat and make a successful offer. He was very responsive, keen to help us negotiate with the landlord for the best offer to suit our needs and ultimately made the whole process quick and stress free. Great service, would recommend.PositiveResponsiveness, Professionalism
5/5
GoogleHenry (lettings) is an outstanding agent and provided best of class service. The whole experience from beginning to end was articulately managed in a seamless manner. I would highly recommend Jackson-Stops for the ultimate best and trustworthy letting experience.
Dear Zofia, Thank you for your lovely words for Henry and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotThank you!
Anthony Inskip and his team were absolutely fantastic - really helpful throughout the whole process and so professional to deal with.
Dear Tessa, thanks for your review, highlighting the helpfulness and professionalism of our Woburn team. Best wishes from all the staff at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
