Jackson-Stops Pimlico reviews in Westminster

★★★★★ 5/5

Trustpilot

Outstanding service

We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.

Clive · 9 December 2020

★★★★★ 5/5

Google

We have worked with Jackson-Stops Pimlico for several years and always found them to be efficient and personable. Georgie has been our main point of contact and has provided invaluable advice on many issues relating to our property. Thank you!

John · 28 October 2014

★★★★★ 5/5

Trustpilot

Recognition for Exceptional Service

Recognition for Exceptional Service, Laura Howard Lettings

Nicholas · 14 October 2025

★★★★★ 5/5

Google

I called to enquire about a property that had just gone under offer but Henry kindly listened to what I was looking for and got me booked into see another property that looks great!

Mara · 3 December 2024

★★★★★ 5/5

Google

I want to give Millie a 5 star review, she handled our property application and follow ups with the outmost care. She was very responsive to emails and did her best to get us a great experience. She was always friendly and in a good mood, pleasant to deal with.

Torbjørn · 28 February 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents, personal service.

Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.

Susan · 23 January 2023

★★★★★ 5/5

Google

We met several estate agents before choosing to work with Harry Buchanan from Jackson Stops of Pimlico and Westminster. Mr. Buchanan demonstrated a level of market knowledge, expertise and professionalism above the others. He was extremely helpful in onboarding our listing and providing thoughtful insights regarding the purchase of another property. Furthermore, he was always available to answer any questions and to steer us in the right direction. We highly recommend him and his firm!

Paula · 26 October 2021

★★★★★ 5/5

Trustpilot

Martina from the Property Management Team

After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!

James · 19 June 2024

★★★★★ 5/5

Google

A great buying experience with Hamish. Hamish has an excellent knowledge of the Pimlico and Westminster area and was able to proactively find the right property for me. Carefully navigated me through the purchasing process as a first time buyer.

Tom · 26 August 2024

★★★★★ 1/5

Trustpilot

WOBURN OFFICE

WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.

John · 12 August 2020

★★★★★ 5/5

Trustpilot

Thanks Karl

Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too 🥂😊

Greg · 10 June 2023

★★★★★ 5/5

Trustpilot

Jackson-Stops team

Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.

M · 21 November 2022

★★★★★ 5/5

Trustpilot

Excellent

Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!

Adam · 16 January 2024

★★★★★ 5/5

Trustpilot

Jackson Stops helped us purchase our dream home…

We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant

Craig · 11 November 2022

★★★★★ 5/5

Trustpilot

The Tunbridge Wells branch has managed…

The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.

Peter · 18 February 2021

★★★★★ 5/5

Google

We had a great experience renting a flat through Jackson-Stops. William and Caroline were extremely professional, attentive and responsive. I would recommend anyone to use them for their renting needs.PositiveProfessionalism

Kristen · 26 October 2020

★★★★★ 5/5

Google

we've dealt with both Harry (sales) and Alex (lettings) and their staff. They are all very able and fast (where needed) and very constructive in problem-solving or indeed seeking opportunities. So - great attitude. But, most importantly, they really know their markets and are happy to advise. In particular, Harry's newsletters are really useful and (unusually) fact-based. W'eve been in the area for over 20 years and always come back to them.

John · 26 October 2021

★★★★★ 5/5

Google

I was moving in from outside of the UK and William Dodds helped me secure flat for a great deal. I was guided through the entire process with great patience and care. The team is professional, quick to respond and knows what they're doing. Will definitely be contacting Jackson-Stops again the next time I need to move and would highly recommend them to anyone seeking a quality flat in the areaPositiveResponsiveness, Professionalism

Pia · 26 October 2021

★★★★★ 5/5

Trustpilot

hassle free

hassle free, expertly handled.

Mark · 15 October 2025

★★★★★ 5/5

Google

Robert managed my tenancy and later steered through the sale of my Pimlico flat ; he was thorough and responsive and handled some tricky issues with solicitors with firmness and efficiency. He went out of his way to deal with problems on my behalf as I lived remotely from the property. I have been very happy with my twenty years association with the staff of the Pimlico branch.PositiveResponsiveness, Quality, Professionalism, Value

Marjorie · 26 October 2021

★★★★★ 5/5

Google

We sold our Pimlico flat through Jackson-Stops in the summer and autumn of 2020 and can't recommend them highly enough. From Harry's first visit and recommendations to Rob's tireless management of viewings, their approach was professional and efficient. They have a thorough knowledge of the area and the market which was reassuring. But above all, they brought a personal touch which made the whole process smooth and painless.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 26 October 2021

★★★★★ 5/5

Google

I have had the pleasure of dealing with Ellie Whybrow in their sales team over the last few months. She was fantastic to deal with, patient with all our enquiries and both responsive and proactive. I can highly recommend her as an agent.

Elizabeth · 20 July 2025

★★★★★ 5/5

Trustpilot

We’ve had a great experience recently

We’ve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!

Andrea · 18 October 2023

★★★★★ 5/5

Trustpilot

Paula and Jodie at Jackson Stops…just awesome!

Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.

Sarah · 30 May 2021