Trusted Agent profile · Westminster
★★★★★
725 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW, Westminster, SW1V 4RW
Jackson-Stops's office in Westminster, at 16 Sussex Street, is rated 4.7 out of 5 across 725 reviews on two platforms, including 257 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotJackson Stops (Woburn) - Excellent Service
I would like to commend the professionalism and customer experience my family and I experienced when both selling and buying property through Jackson Stops via their Woburn Branch.
Dear Daniel, thank you for your five-star review of Jackson-Stops Woburn, and we are delighted to hear that your experience of buying and selling with us was so positive, and that you would recommend us.
5/5
TrustpilotGreat
Loren Pogue has been fantastic in helping with an issue I've recently had in my property. 10/10 would recommend.
Thank you for taking the time to leave a review for Loren, and it's good to hear that the issue you had was resolved, and that you would recommend us. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson-Stops in Bury St Edmunds
Jackson-Stops in Bury St Edmunds, and especially the wonderful Ro, provided an excellent all-round service. Friendly and supportive, they kept us well informed and we felt they were really there for us throughout the process. We got great advice and recommendations and we would recommend them without hesitation.
Dear Kerry, we are so pleased that you would recommend our services, and thank you for your five-star review. You felt out team was friendly and supportive, and that is a wonderful thing to hear. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotI can’t thank Jackson-Stops enough
I can’t thank Jackson-Stops enough. Paula is an absolute star, she was very helpful & went beyond expectations. As I had had recent bereavements I was finding the whole process very stressful. Paula helped immensely - such great service!
Dear Sue, thank you for sharing this review, we are so sorry to hear of your loss. We are glad Paula was able to support you throughout the process. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotRobert Dawson was a great help in…
Robert Dawson was a great help in selling our house in Pimlico, London. He was able to manoeuvre sensitively around myself and my elderly husband and managed to sell the house at over the asking price. Always polite, organised and available at a drop of a hat, we felt in safe hands throughout the selling process. I would warmly recommend his services to anyone looking to sell their house.
5/5
GoogleI had a really good experience dealing with Rob at Jackson-stops. All was dealt with in a time efficient and professional manner. I would highly recommend them to anyone wanting to purchase a flat.PositiveResponsiveness, Quality, Professionalism, Value
Dear Emma, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Marilyn Plews Customer Relations Team
5/5
TrustpilotExceptional Service
Toby, Guy and the team were excellent! They introduced buyers who exchanged contracts within 2 weeks from the first viewing. The sale was handled exceptionally well at every level. A great service, worth every penny.
Thank you for leaving such a complimentary review of the service you received from our Mid Sussex branch. Best wishes from us all at Jackson-Stops.
5/5
GoogleThe Cartwright family are very grateful for all the help and guidance they received over nearly 12 years with Jackson Stops both with purchasing, letting and selling. Particular mention to Alex and Caroline Ormonde in lettings and subsequently Clarissa, Alexander and Harry in Sales. All the staff have always been very polite and attentive which we have very much appreciated. Would highly recommend this agent.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBoth Georgia and Alex have been wonderful in looking after my property, continually finding the right tenants and working around my hours, and constant differing time zones! Jackson-Stops gives a personal tentative service that you don't always get with other agents. Huge thanks! Highly recommend.
Dear Charlie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
TrustpilotWe bought a property through… Jackson-Stops Woburn
We bought a property through Jackson-Stops early in 2024. Anthony, Tracy and colleagues were instrumental in making the property buying process a very positive experience, and even when we had a few 'bumps in the road' nothing was too much trouble for the Jackson-Stops Team. We would wholeheartedly use Jackson-Stops if or when we are considering selling a property. Thank you.
Dear JM, we're delighted to hear about your positive experience with the team at Jackson-Stops Woburn, and that you would wholeheartedly recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
GoogleAlexander was extremely helpful throughout the purchase of my flat, I would highly recommend
Dear Ben, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleWilliam Dodds is a brilliant and attentive Lettings Manager who supported us from the outset of our initial search and right through to finding and securing our perfect property. No problem too large and no question too silly, he was an absolute pleasure to work with and made the entire process seamless. Letting with Jackson-Stops has been my easiest move to date, would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI used Jackson-Stops when I needed to move to central London on short notice. William Dodds was my primary contact and was a great help. In a professional manner he was able to sort the property I was interested in and completed liaison between the landlords and I seamlessly. I fully appreciated the fast responses and would fully recommend Jackson-Stops to anyone looking to move in/to the area.PositiveProfessionalism
5/5
TrustpilotThe best agents in the South Hams
From first viewing to exchange of contracts in less than three weeks. I think that says it all. An exceptional team. Thank you.
Dear Colette, your five star review of Jackson-Stops is very well received - thank you - and we are delighted to hear that your house purchase was speedy and that you experienced exceptional service. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotAmazing over a stressful time
During a very stressful time being unsure if we would get our new property keys in time before our current rental tenancy, Jackson-Stops were very helpful and understanding with us and pushed along each step of the way. David in particularly worked very hard to ensure we would obtain our keys as soon as possible.I can't thank this company enough as they've pulled through in the end and allowed us to secure our lovely property while still having an overlap with our rental one :)-Daniel Carnovale
Dear Daniel, thank you for the five star review. We're glad David was able to take some of the stress out of your move. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotTireless Help & Support from the Barnstaple Branch.
We cannot speak too highly of the help, support and encouragement we received from James Carroll and his wife Ria at Jackson-Stops, Barnstaple. They fully understood the significance to us of the move we were making, and never made light of it. And they gave us assistance and advice with our purchase (which was not through Jackson-Stops) as well as our sale. They were so completely professional in their work for us, but also friendly and supportive, pushing and battling for us, or asking a pointed question, or making a diplomatic phone call, at just the right moments. And when the going got tough, there was no-one else I would have wanted watching our back. We have made a life-changing move, very much for the better, and James and Ria played a very significant role in making that happen.Thank you.
Thank you so much for sharing your experience of our Barnstaple team, highlighting Ria and James's professional, knowledgeable and effective estate agency service. We wish you every happiness in your new home. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotThe Stars at Jackson, Stops
I only wish there were more stars to award !Jackson, Stops in Alderney Edge have come up trumps again .This time we used the rental department headed by the one and only William Jordan.They offer the most efficient and professional service in a helpful and friendly manner, always delivered with a smile while putting the clients wishes to the forefront.
Dear Jacqueline, a glowing review - thank you! We are delighted that the service you received was efficient, professional and friendly. With best wishes from everyone at Jackson-Stops.
5/5
GoogleHarry is very good at keeping me briefed about the property market in Pimlico - regular contact without being annoying. When I do come to sell, I will definitely start with Jackson-Stops in Pimlico.PositiveResponsiveness, Professionalism
Dear Margaret, We appreciate you taking the time to leave a fantastic review about Harry in our Pimlico office. Feedback is very much appreciated by the teams and Harry will be delighted to read your comments. Kind regards, Marilyn Plews Customer Relations Team
5/5
TrustpilotLottie and the team at Jackson-Stops…
Lottie and the team at Jackson-Stops have been great to deal with and they have made the purchasing experience very easy and straightforward. I would highly recommend using Lottie and the Jackson-Stops team for any property transactions.
Dear Cormac, thank you for taking the time to review the professional service you received from Lottie at Jackson-Stops. We're glad to hear her professionalism shone through. Best wishes from us all, Jo from the marketing team.
5/5
TrustpilotMakes the challenges of letting much smoother
Moving to a new country is always a challenge. Paula B. and Jackson-Stops really helped make the process much smoother. I felt supported through the letting process. My move in was complicated by Covid and they were so helpful during that very stressful time.I feel like they give me plenty of notice if there is a need to enter the home and follow up on any needs.I plan to be here quite awhile and, if I ever need to move, feel I would look through their properties first.Thank you!
Dear Terri, thank you for taking the time to write a review for our Newmarket lettings team. We're glad to hear our staff, Paula in particular, took the stress out of your overseas move and you are happily settled in to your new home. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotToby and all the Jackson-Stops team…
Toby and all the Jackson-Stops team have been amazing! They are so professional, helpful, easy to contact and go that extra mile. If we buy or sell in the future we will of course use Jackson-Stops.Thanks Toby!
Dear Libby, thank you for your glowing review of our Jackson-Stops Mid Sussex team, Toby in particular. Best wishes from us all.
5/5
TrustpilotWe purchased our first property through…
We purchased our first property through Jackson-Stops. From start to finish they were amazing.Throughout the whole process they kept in contact with us either through email or telephone call. Keeping us up to date with updates from the seller or the solicitor. Even when we were waiting for long periods of time for information, they would keep us informed that they are doing all they can to keep the process moving.Once we completed and we went to pick up the keys, we were greeted with friendly and chatty employees who were really happy for us. They even gave us a bottle of champagne which was a really thoughtful touch. They even said if they ever needed us we could contact them which we felt reassured and felt like we had support even after completion.We will definitely go back to Jackson-Stops for future purchases.Thank you again!George and Olivia
Dear George and Olivia, thank you so much for your glowing review. We're proud of our team's professionalism, experience and friendly approach guided you safely through your purchase. Best wishes from us all at Jackson-Stops.
5/5
GoogleWe have just bought an apartment in central London, having had interaction with numerous estate agents in the area, and the outstanding professional is Johnny Hyslop from Jackson-Stops. He understood our requirements and found us a perfect place. I wouldn't want to deal with any other agent in London except for Johnny.
Dear David, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotJackson Stops , Burnham Market
We would like to offer special thanks to Jackson Stops in Burnham Market. Tim, at the outset, then Carolyn and Jo, were always extremely professional and competent as well as calm and very pleasant, steering us through the sale. We certainly appreciated this help and would not hesitate in recommending them to others.
Dear Rye, we will pass on your kind words and thank you for taking the time to leave a review. We are pleased to hear that your experience with our Burnham Market team is one that you would recommend. With best wishes from everyone at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
