5/5
Margaret Heath is the best
Margaret Heath is the best. She goes out of her way to be helpful.
Agent replied · 27 October 2024
Dear Roz, another wonderful review for Margaret! Thank you. With best wishes from everyone at Jackson-Stops.
Trusted Agent profile · Westminster
★★★★★
725 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW, Westminster, SW1V 4RW
Jackson-Stops's office in Westminster, at 16 Sussex Street, is rated 4.7 out of 5 across 725 reviews on two platforms, including 257 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
Margaret Heath is the best
Margaret Heath is the best. She goes out of her way to be helpful.
Dear Roz, another wonderful review for Margaret! Thank you. With best wishes from everyone at Jackson-Stops.
5/5
Brilliant work !
Jodie and Paula were simply outstanding! They made the move effortlessly and pleasent .very professional but also extremely friendly.could recommend them high enough .keep up the good work girls !
Dear Brett, thank you for taking the time to write a review of our fantastic Newmarket lettings team. Best wishes from us all at Jackson-Stops.
5/5
We recently used Jackson Stops, Pimlico to sell our flat and would highly recommend them. The sale was not entirely straightforward and Hamish Gibson’s calm and expert guidance ensured it stayed on track and was completed on time. Thank you!
Dear Angus, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
I recently rented an apartment with the help of Henry at Jackson-Stops. He was very nice, supportive, professional and efficient throughout the entire process. I could not have hoped for a better experience! Thank you very much for everything.
Dear Annie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
Karl was great to deal with
Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.
Dear Kevin, thank you for taking the time to leave a review for Karl at our Lancashire branch. Best wishes from all of us at Jackson-Stops.
5/5
Top marks to Lottie and the team!
Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!
Dear Emma, thank you for describing your experience working with Lottie and our Newmarket team. Best wishes from all the staff at Jackson-Stops.
5/5
We would like to thank William Dodds for his help in securing a flat for us in Pimlico! The time was really tight for us and we approached Jackson stops one week before our proposed move in date. William has been very helpful and always available for questions. He also kept us updated all along the process. The whole negotiating process was smooth and efficient. Many thanks William!😊
5/5
The best letting agency for Military!
I’ve lived in Newmarket for 4 years and the Jackson Stops Staff has been nothing short of amazing! Being Active Military you hear of the horror stories with letting agents and I have had zero issues. I deployed 3 times while here and each time Paula & Jodie stopped by my apartment, checked on it, adjusted the thermostat if needed & they checked on me as well. They really treat you like family. Even during my move out inspection I hired a bad cleaning company and they reported the company to base housing to help other service members not use them as well. They truly care & go above and beyond if I could have stayed 4 more years I would have stayed in my apartment! I’ll miss Peel House & The Jackson’s Stops Team in Newmarket. If your Active Duty & you want a smooth transition in and out I highly recommend this company! I’ve lived overseas for 10 years & i’ve never had a better experience than HERE!
Dear Latrice, thank you so much for your heartfelt appreciation of our Newmarket team, we are sorry you are leaving the area and wish you every happiness in the future. Best wishes from us all at Jackson-Stops.
5/5
Best in Mid Sussex!
Toby, Guy and Alice deserve every success. Selling houses is not easy but they really maintained positivity and creativity throughout the whole process. Unfortunately we gave them a real curveball with a tricky neighbour but they dealt with the issue and smoothed out the process to successful completion. I don't think anyone else would have been able to achieve this. They are a pleasure deal with and will go that extra mile to make things happen. Their advice was spot on from beginning to end and I cannot recommend them highly enough.
Dear Hamish, thank you for taking the time to leave this review, acknowledging Toby, Guy and Alice's experience and hard-work. Best wishes from us all at Jackson-Stops.
5/5
High quality and substantial publicity
Very good brochure and a great amount of publicity.
Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.
5/5
Great Team, Great Job, Well Done & Thank You
Jackson-Stops (Woburn) are by far the best Estate Agent I have worked with, every member of the Team is knowledgeable, helpful and pro-active at keeping you informed of what is going on.They recently completed the Sale of our House, which was a tough sell during very difficult times (COVID-19 Lockdowns etc), but they were resilient to all of the challenges and got it done...I would highly recommend them as an A* Agent!Great Agent, Great Team, Well Done & Thank You
Dear Jim, we're delighted to see your glowing review of our Woburn team, thank you for your kind words of appreciation. Best wishes from us all at Jackson-Stops.
5/5
Fantastic service and experienced staff
We had fantastic service from the knowledgeable, experienced staff at Jackson Stops. Michelle is patient, diplomatic and highly capable of managing the process of selling a property.
Thank you for taking a moment to review our Bridport and Dorchester team, highlighting Michelle's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
5/5
I have used Jackson Stops to find a property to rent in Pimlico. Their team is highly professional. Will was extremely helpful, responsive and efficient and did his best to help us find a flat.
Dear Clara, Thank you for taking the time to write a review about the great service you received from our Pimlico Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
5/5
We've used Jackson-Stops to let our Pimlico property for some years. and they have consistently performed to a very high standard. And again recently - William is outstandingly effective in negotiating and getting the deal and especially supportive sorting out all the other stuff that needs doing - paperwork, repairs etc. And he's a pleasure to work with. Lettings Manager Alex is a star.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Jacksons Stops manage my flat in Pimlico. They found an excellent tenant, but also absolutely went the extra mile to have the apartment ready, including all the certificates, new carpets and even hand delivering and building a new table ready for the tenant to enjoy. They are super responsive. I really recommend them.
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
We recently completed on a house via JS…
We recently completed on a house via JS with James who was an absolute pleasure to work with, he was recommended to us by a friend and we would in turn recommend him to anyone looking to buy a new house. Very professional, friendly, helpful and made himself available even at the awkward times we needed which we really appreciated! James greeted us with a bottle of champagne when we came to collect the keys which was a lovely touch.
Thank you so much for reviewing your experience of working with James at Jackson-Stops, we're delighted your purchase went so smoothly and wish you every happiness in your new home.
5/5
Brilliant service as a purchaser.
I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.
Dear Holly, thank you so much for reviewing your experience of our Chelmsford team. We're glad you found our staff attentive and thoughtful. Enjoy your new home! Best wishes from us all at Jackson-Stops.
5/5
Having dealings with three of the…
Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life ‘s most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS
Dear Gillian, thank you so much for your review which emcompasses so many of our branches. We're proud to hear you've been well served by them all and know James will be touched to hear how highly you regard him. Best wishes from us all at Jackson-Stops.
1/5
Deserves no stars!
Deserves no stars!! Shocking service by this estate agent, doesn’t promote your property at all, leaves it sitting on the website for months with no contact from them whatsoever!!There’s plenty of estate agents out there who will advertise and promote your property in order to seal a sale.Don’t waste your time with these people.
Dear Lisa, we’re dismayed to read your review, and would be grateful if you could contact us at info@jackson-stops.co.uk with details of which office you dealt with, so we may look into this further. With best wishes from all at Jackson-Stops.
5/5
Anthony is a knowledgeable and…
Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.
Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.
5/5
We sold our house in Northamptonshire…
We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again
Dear Karen, we're proud to receive your review, thank you. We'll make sure it reaches Robert and Sue. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
5/5
Thank you
Finally having internet and settled in, we absolutely love our beautiful new home which we purchased through Jackson-Stops, Woburn. Thank you to everyone in the office and especially to Neil Abraham whose personable and professional manner came into its own with our tight timeframe and Neil's prompt assistance with communications without which we may still be waiting to move. Very much appreciated! This is the second time we have pruchased through Jackson-Stops, Woburn and again, a five star service. Best wishes
Dear Andi, thank you for leaving us your five star review and feedback. We wish you every happiness in your new home. Best wishes from us all, in particular, our Woburn team.
4/5
Persistent
Anthony was patient, persistent and is experienced
Thank you for your review, and we are pleased you felt the service you received was delivered with patience and persistence. With best wishes from everyone at Jackson-Stops.
5/5
Excellent
We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!
Thank you very much for your review, and we are delighted to hear that your experience with the Bury St. Edmunds team was friendly and efficient, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
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Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.