Trusted Agent profile · Westbury · Wiltshire

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Martin & Co Westbury reviews

★★★★★ Excellent

1,356 reviews across 3 platforms

7 Palomino Place, Westbury, Wiltshire, BA13 3SD

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Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,356 reviews on three platforms, including 1,133 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,133

Reviews on Google

This office

Facebook logo

4.8 / 5

82

Reviews on Facebook

This office

Trustpilot logo

141

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Westbury

Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury office, from every platform, shown as written. First names only.

5/5

Google

Since first renting with Martin and Co Westbury its been nothing short of perfect. When ever we need anything or have any queries it is so easy to contact someone and get a resolution. A big thanks to Becky and Lydia for always being happy to help out. Highly recommend.

Tom · 31 July 2025

5/5

Google

We’re very pleased with our experience with Martin & Co so far. Kerri took us for a couple of viewings and was very polite and professional. She answered every question we had regarding the properties we viewed and was able to advise us on the next steps, and reassure us of the process as first time buyers. The communication with the office, particularly Kieran, has been very quick and efficient, and communication has been friendly and professional at all times. We’re looking forward to the next steps with them!

Nicole · 4 June 2024

5/5

Google

I would like to share my experience with Martin & Co Estate Agents in Westbury. From start to finish, they provided a professional, first-class service. The team kept us informed and assisted us in finding a buyer for our home. A big thank you to the entire team, especially Tanya, who helped us finalize our sale. Well done, everyone! If you are looking to sell your property, I strongly recommend Martin & Co Estate Agents to get the job done!

Scott · 25 May 2024

5/5

Google

I had a fantastic experience renting a property through Martin & Co. Westbury. The process was smooth and straightforward, with great support every step of the way. I especially want to thank Lolita for her kindness and professionalism, she was incredibly helpful, always responsive, and made everything so much easier. I highly recommend this agency to anyone looking for a stress-free renting experience.

Oscar · 28 February 2025

5/5

Google

Had an amazing viewing today with Kerri very polite friendly and professional. Kerri was able to answer all our questions and offer additional advice and ideas. Grateful for the time and her knowledge

Clair · 3 January 2026

5/5

Google

Martin and Co have been very good to deal with generally. Tanya has been excellent. She arranged two viewings for the same property, was on time, polite and professional. She made sure we had plenty of time for both viewings. We made an offer and agreed a price through Tanya which i believe to be a good result for both parties.

Alan · 11 March 2025

5/5

Google

Very professional service from Lydia, was very punctual and had all the information I needed. Lovely friendly service too!

Oliver · 15 August 2026

Agent replied · 22 August 2026

Thank you for your lovely feedback. Great to hear Lydia was professional, punctual and friendly, and had all the information you needed.

5/5

Google

We found Kerri to be a friendly, professional sales negotiator during our viewing of a recent property in Westbury.

Scott · 15 August 2026

Agent replied · 22 August 2026

Thank you, Scott, for the kind feedback. We’re really pleased to hear Kerri was friendly and professional during your viewing in Westbury. We really appreciate you taking the time to leave a review.

5/5

Google

What a fantastic service from Martin's. From the start everyone has been professional and friendly. The process to list our home with them has been very quick and easy. Tania was excellent, explaining everything we needed to know. Louisa … More

Tony · 12 October 2025

5/5

Trustpilot

5* contractor experience

I work with Martin & Co as one of their contractors and have had most contact with Frankie, she is extremely helpful and friendly, however this is likewise for all of the team whenever I’ve had any queries or issues. They are a pleasure to work with and would highly recommend.

Brittany · 10 August 2026

5/5

Google

Rebekah & Kiki have been brilliant through my partner and I's first experience going through the rental process. They have been immensely supportive and knowledgeable throughout. We highly recommend Rebekah, Kiki and Martin & Co to everyone

Steph · 13 November 2025

5/5

Google

We rented with Martin & co. for 2 years and had a really positive experience with them overall but particularly our property manager Brittany. Brittany was a truly fantastic property manager and listened and acted on any questions or issues we had very quickly, throughout our tenancy. She has a lovely demeanour and made us feel welcome and appreciated as tenants. We will genuinely miss having her as our property manager at our new home!

Alexandra · 17 July 2024

5/5

Trustpilot

A very positive experience

A very positive experience, buying and selling. All the staff have been professional, polite, efficient and friendly. Big thanks to everyone, especially Tanya, Louisa, Kerri and David.

Adam · 4 February 2026

5/5

Google

Kiri is a wonderful person. She was very helpful and had a “human” approach in our end of tenancy experience.

Θεοδώρα · 1 April 2026

5/5

Google

I met Kerri this morning with my daughter and her partner and I have to say I found her absolutely delightful. Kerri was so knowledgeable and professional and certainly the nicest Estate Agent that I have had the pleasure in dealing with

Julie · 16 September 2025

5/5

Google

I would highly recommend anyone looking for a property to rent to use Martin & Co's agency. Kiri was very kind when arranging a viewing appointment and made the process entirely relaxing. I will definitely be returning when looking for a property again soon, thanks!

Brogan · 12 August 2025

5/5

Google

Thank you to the team for helping me with my house purchase, especially Kerri who has been friendly and informative when viewing. Would recommend

Izzy · 20 February 2026

5/5

Google

It’s not often a positive experience when you do viewings or even when you try to communicate with an estate agent to arrange them. However, Martin & Co Westbury Lettings and specifically Mark and Lydia have showed professionalism, gentleness and effective communication. We performed today a viewing with Mark and his manners and attentiveness were spot on. Thank you so much for your time! Fotios.

Fotis · 15 April 2026

5/5

Trustpilot

Thank you Kieran!

We have just exchanged on the sale of our house in Westbury and purchase of our dream home in Devon. I want to personally thank Kieran at Martin and Co for his determination and support throughout the process and for securing a sale, despite coming to the market at probably the most challenging time in the last decade. It took us a long time to find the right buyer, but Kieran never gave up - even when we had! His communication throughout the process has been fantastic and we’ve always felt he has our best interests at heart. We’re also grateful to Kerri for conducting some excellent viewings and imparting her local knowledge on prospective buyers, which ultimately secured our sale over and above other properties on the market in the area. Thank you both, it is very much appreciated!

Lucy · 4 March 2024

1/5

Google

Awful experience with Martin and Co. I was in contact with the branch looking for a property, I viewed one property which I was told I would hear back who the landlord picked. 5 days later I heard nothing so I sent over an email which never got a response. I called up and spoke to a woman on the phone which lied and told me they tried contacting me and also left me a message. It’s a shame I don’t know the lady’s name or I would have named and shamed. She was argumentative on the phone when I told her no one left me a message as this would have been received as they had contacted me many times previous to this which surprisingly got through. I applied for another property, I got a call and a different lady openly admitted I was archived when I explained they should have had all my details as I’ve spoke to them multiple times. Never got another call or email back after this. I would also like to make everyone aware that is a property comes up for Queensway in Warminster, I would advise to stay clear as your life’s will become hell due to the neighbours.

Stacey · 5 December 2025

5/5

Google

We have this far had a very positive experience with martin & Co. KIRI MARKS, you are a valuable assett to Martin & Co. From the start , viewing the property was seamless, no problems, hassle free and prompt. The vetting process was quick, efficient and prompt. Setting up of the tenancy agreement was hassle free aswell as very prompt and accurate the staff at Martin & Co were exceptionally proficient in their roles, timeous and kept us updated through the entire process, which was also seamless and problem free. We have been registered tenants with Martin & Co, going on 3 years and we would most certainly recommend their professional services to anyone looking to rent a home through them Excellent from start to finish. Thank you so much.

Tina · 5 December 2025

5/5

Google

Mark showed us around a stunning property. It was very stress free getting the viewing booked and Mark was extremely knowledgeable and professional. Will continue to use Martin&co in the future!

Kylajaye · 11 December 2025

5/5

Trustpilot

Great Listing Experience

The process of valuing and listing our house on the market with Martin & Co was effortless. Great communication and Lewis and Louisa made the process extremely easy. Would not hesitate to recommend.

Tracey · 21 November 2025

5/5

Trustpilot

Kerri was incredibly friendly and…

Kerri was incredibly friendly and answered all questions well

Zoe · 5 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Westbury

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Westbury won Gold.

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