Trusted Agent profile · Westbury, Wiltshire

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Martin & Co Westbury reviews

★★★★★ Excellent

1,319 reviews across 3 platforms

7 Palomino Place, Westbury, Wiltshire, BA13 3SD

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Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,319 reviews on three platforms, including 1,097 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,097

Reviews on Google

This office

Facebook logo

4.8 / 5

82

Reviews on Facebook

This office

Trustpilot logo

140

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Westbury

Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury office, from every platform, shown as written. First names only.

5/5

Google

Kerri arrived on time and was friendly and approachable from the first moment. We were nervous at first, but Kerri instantly put us at ease as first-time buyers. We had so many questions and Kerri answered every single one. Kerri was incredibly attentive, listened to everything we said and clearly explained what we needed to do next. Kerri made the whole experience feel smooth and less daunting. Kerri was professional, kind and genuinely very helpful.

Abbey · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for such a lovely review. We’re delighted to hear that Kerri made you feel at ease and helped make the buying process feel a little less daunting. We’ll be sure to pass your kind words on to her. All the best from everyone at Martin & Co Westbury.

5/5

Google

Francesca has been brilliant, both in managing the day to day aspects of the property we let and with handling the recent changeover of the tenancy. Excellent communication, helpful advice for all my queries and always really speedy. She's a fab agent which is typical of everyone I've worked with at Martin and Co. Thanks for great service :-)

Amanda · 15 August 2026

Agent replied · 22 August 2026

Thank you, Amanda, for the fantastic feedback. We’re delighted to hear Francesca has been so helpful with both the day-to-day management of your property and the recent tenancy changeover. We really appreciate your kind words about Frankie and the wider team, and thank you for continuing to trust Martin & Co with your property.

5/5

Google

Just collected keys for a rental property with Martin & Co - overall very happy with the service. Lydia Bishop was very helpful throughout, and I always got a response to my emails very quickly. Also quite easy to get hold of on the phone, and they're very clear throughout the whole renting process. Would recommend!

Ellen · 15 August 2026

Agent replied · 22 August 2026

Thank you, Ellen, for the lovely review. We’re so pleased Lydia was helpful throughout and kept everything clear and straightforward during your move. We really appreciate the recommendation and hope you’re settling in well.

5/5

Google

Mark was very professional and friendly He was very thorough explaining details about the house and the letting process. Through his discussions regarding the tenancy he remained impartial stating that it would ultimately be the landlords choice of tenants. All in all excellent service

Amanda · 19 August 2026

Agent replied · 22 August 2026

Thank you, Amanda, for the lovely feedback. We’re really pleased to hear Mark was professional, friendly and thorough in explaining both the property and the letting process. We really appreciate your kind words and are delighted you received such excellent service.

5/5

Google

Kerri was lovely, showed us around a property, we didn’t feel rushed or under pressure, she allowed us as much time as we needed. Was super friendly and answered all our questions. A great asset to the team!

Shane · 1 August 2026

Agent replied · 22 August 2026

Really appreciate your comments, Shane. It’s great to hear Kerri made the viewing feel relaxed and gave you all the time you needed. We wish you all the best with your property search.

4/5

Google

We have recently engaged with Martin and Co regarding the purchase of a property. We dealt with Louisa for our bookings and it was one of the least onerous processes compared to other estate agents, they were flexible with appointment times and listened to what we were looking for. Kerri was the assigned estate agent to show us the property and was extremely friendly and professional from the get go, she created a comfortable environment which allowed us to have candid conversations. She allowed us to view the property freely whilst remaining nearby to answer any questions. There were a few questions asked that couldn’t be answered on the spot, as they needed to approach the vendor to enquire and while this wasn’t a major issue as they had the response back with us in 24hrs, some of the questions weren’t overly technical I.e. water meters/onward chain. Overall, it was an extremely pleasant experience and we will be using martin and Co in the future!

Isobelle · 20 February 2026

5/5

Google

We listed our home with Martin and Co, it was our first ever property sell, which is a big thing as it has been our home since 2017. Tanya came out for an initial viewing, she was really professional and friendly. Tanya looked around our home initially, gave us all the information we needed and answered questions we had. Louisa came to take photos, this part is always a big thing as it's exposing your home to the market for anyone to see. Louisa was also really friendly, professional and respectful about the entire process, putting us at ease straight away. Our experience so far has been all positive, at no point have we felt like this has just been another house to sell. Both Tanya and Louisa have really understood us and I genuinely believe they approach this whole process like it is their home. I can only say Thank you, I definitely recommend.

Luke · 20 February 2026

5/5

Google

We had a viewing for a flat with Kerri Gunning. She was very friendly and provided answers to our many questions. Thank you Kerri

Helen · 15 August 2026

Agent replied · 22 August 2026

Thank you, Helen, for the lovely feedback. We’re really pleased to hear Kerri was friendly, helpful and able to answer all your questions during the viewing. We really appreciate you taking the time to leave a review.

5/5

Google

Friendly and professional. Kerri was really lovely and answered all our Q on the property would recommend :) martin & co

Vallis · 1 August 2026

Agent replied · 22 August 2026

Thank you so much, Vallis. We’re really pleased to hear you found the team friendly and professional, and that Kerri was able to answer all your questions about the property. We’ll be sure to pass your lovely feedback on to her. Thank you for the recommendation!

5/5

Trustpilot

We recently purchased a house through…

We recently purchased a house through Martin & Co, who were excellent from start to finish. After the sale was complete, we needed some information from the previous owner and reached out to them again. A big shoutout to Kieran for being so efficient and managing to get the information to us almost immediately! Thank you, Kieran 👍🏻

JW · 19 June 2026

5/5

Google

Kerri was absolutely amazing when showing us around the houses... Friendly, professional and answered any question we had. Proper star!!!

Will · 25 July 2026

Agent replied · 22 August 2026

Will, what a lovely review, thank you! We’re really pleased Kerri made your viewings such a positive experience and was able to help with all your questions.

5/5

Google

Francesca is a very pleasant staff who is ever willing to assist customers. Keep it up!

Abiodun · 15 August 2026

Agent replied · 22 August 2026

Thank you, Abiodun, for the lovely feedback. We’re delighted to hear Francesca has been so pleasant and helpful. We really appreciate you taking the time to leave such kind words.

5/5

Google

Louisa has been fantastic throughout our property listing process. Within 24 hours of me calling Martin and &co to list the property it was visited and photographed. The proposed listing was spot on with pictures and content, every detail I wanted included was on the first draft. From initial phone call to being live on the market in 3 days! Louisa has made this process seamless for me and lifted a heavy weight during a stressful time. Would highly recommend Martin&co and Louisa specifically. Thank you!

Verity · 5 December 2025

5/5

Google

Having met Mark from Martin and Co Westbury for viewings on potential rentals,I can honestly say he is a professional helpful and very knowledgeable member of the company,he answered all our questions and conducted the viewings with integrity.This I found refreshing as we had been struggling recently to obtain honest and impartial information from other companies.Wish him and the team every success in the future.

Lorali · 1 August 2026

Agent replied · 22 August 2026

Thank you so much, Lorali. We’re delighted to hear Mark was professional, helpful and knowledgeable throughout your viewings. We’ll be sure to pass your lovely feedback on to him.

5/5

Google

Martin and Co are great. Frankie manages my property rental for me. Great service through the whole process, nothings too much trouble and she has a great understanding for both the Tennant and landlords needs. Have had issues previously with tenants but Frankie has done an amazing job finding solutions to help over come issues, she’s a credit to their team.

James · 15 August 2026

Agent replied · 22 August 2026

Thank you, James, for the fantastic feedback. We’re delighted to hear Frankie has provided such a great service and has been so supportive throughout, particularly when resolving issues and finding solutions that work for both landlord and tenant. We really appreciate your kind words, she’s a real credit to the team.

5/5

Google

I have received brilliant service from Martin&Co. I have felt fully supported throughout the renting process. The whole team has been approachable and helpful. Special mention to Lydia who has been so friendly and understanding of my situation. Communication has been excellent and I have been kept informed of developments throughout. I hope I will be very happy in my new home. Thank you all!

Liana · 13 March 2026

5/5

Google

Kerri was punctual and attentive and professional in her guidance around the property. Thank you

Sylvia · 22 July 2026

Agent replied · 22 August 2026

Thanks, Sylvia. It’s great to hear Kerri was punctual, attentive and professional during your viewing. We really appreciate you taking the time to leave such kind feedback.

5/5

Google

Kerri has done an amazing job finding us the right property, after seeing a couple places we weren’t in love with she was keen to get us in to another she thought we’d love, and turns out we do, wouldn’t have found it without her intuition and enthusiasm. As well as strong communication company wide, enthusiasm and efficiency. Thanks Kerri and the team!!

Callum · 6 March 2026

5/5

Google

Mark was very welcoming and informative! Explained everything clearly.

Connor · 8 August 2026

Agent replied · 22 August 2026

Thanks for the lovely review, Connor. Great to hear Mark was welcoming, informative and explained everything clearly. We really appreciate your feedback.

5/5

Google

I have been very happy with the service provided by Martin & Co. Kerri has been very friendly, helpful & responsive with the viewings I have had with her, and Kieran came back with answers to my queries pretty much by return. And they were both able to accommodate a change in plan swiftly, without any issue.

Hayley · 8 April 2026

5/5

Trustpilot

Letting viewings

Mark was very conscientious with the points he made about property I viewed yesterday. He was very personable and made the whole process a lot less stressful. But in all honesty I’ve had several viewings through the company, and your people on the phone, to every letting agent I’ve met you’ve all been great. I’m taking the time to write this because at least 4 other agents based in and around Trowbridge have had poor to little communication and it appears they only care about their sales. Martin & co is the best estate agents I’ve dealt with in the last several years and it’s been a stressful market to work in. So well done to you all x

Talitha · 11 September 2025

5/5

Google

We have let properties through Martin and Co for 17 years. All the staff have been professional and efficient in both sourcing tenants and in the management of the properties dealing with any issues promptly and sourcing competitively priced contractors to do any repairs. We always felt they were working for us. Can 100% recommend!!

Sarah · 1 August 2026

Agent replied · 22 August 2026

Sarah, thank you for trusting us with your properties for the past 17 years. It means a great deal to know you’ve always felt well supported by the team. We really appreciate your recommendation and continued support.

5/5

Google

I have viewed a number of properties through Martin & Co and have found them to be most helpful and I’ve never felt any pressure following any viewing. I have viewed a few properties with Kerri and find her very helpful and able to answer any questions I had. A great service all round.

Jack · 1 August 2026

Agent replied · 22 August 2026

Thanks, Jack. It’s great to hear you’ve had consistently positive experiences with us and that Kerri has been so helpful during your viewings. We really appreciate your kind words and wish you all the best with your property search.

5/5

Google

We have had a brilliant experience with Martin & Co, especially dealing with Kerri Gunning. Have have just had an offer accepted on a wonderful property in Warminster, it is not an exaggeration to say that without Kerri`s assistance we would not have got this over the line. She is a credit to her company and industry. Thank you Kerri, and everyone at Martin & Co. Carl Humphreys

Carl · 26 November 2025

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Questions about Martin & Co Westbury

How many reviews does Martin & Co Westbury have?

Martin & Co's Westbury office has 1,319 reviews across three platforms: 1,097 on Google, 82 on Facebook, 140 on Trustpilot.

What is Martin & Co Westbury's rating?

Martin & Co Westbury is rated 4.8 out of 5 across all 1,319 reviews, and 4.8 out of 5 on Google from 1,097 reviews.

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Westbury won Gold.

Where is Martin & Co's Westbury office?

Martin & Co Westbury, 7 Palomino Place, Westbury, Wiltshire, BA13 3SD.

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